Renson Automotive, Inc.
Renson Automotive, Inc.: Average 9.5 out of 10 based on 187 unique customer surveys of these open ended questions.
J. M. W. G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, they take care of me."
Arthur E. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people there are efficient, courteous, and always have a warm welcome feeling. I have been using them for the past 17 years."
Asami S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the customer service and the quality of their repairs. They are very thorough, as far as how they describe what is wrong with the vehicle. They give you a lot of options and find the right option that fits your budget."
Bill S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and trustworthy."
Bob M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and they have a great service."
C.J. S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest."
Dana L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We send everyone we know to them. The service is excellent, the people are wonderful, and they are very honest. They tell us if we need work or not. We trust them to take care of us."
David M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for 40 years. They are honest and they do the work right."
Eric F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward."
Harry R. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew their job, which was the important thing."
Helen F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest. I know I can trust them and I know my car is well taken care of."
Joann M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest and they have great customer service. They are quick. They are very family oriented and they take care of you like you are family."
Joanne P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and I trust them. I have been using them for 12 to 13 years."
John L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their reputation proceeded them. I have dealt with them for a number of years with multiple vehicles. They are honest and they do quality work. They always have hot coffee. They are very pleasant."
John M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the overall appearance of the shop and that they were very professional. They have good knowledge of the various cars. I have been using them for years. I am very happy with them."
Ken M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have been around for a long time. They are straightforward and honest. They take care of any mistakes they make."
Larry P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close and careful."
Lars W. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The cost was fair. It was a good buy for the dollar. Their work was very good. I have had no problems with them. They stand behind their work."
Linda P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do and showed me what was wrong."
Lori R. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very clean, very detailed, and I feel that they are very honest."
Megan D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of what I needed in a timely, polite, and efficient way."
Bob F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty and good work, I think they are the top shop in the valley."
Carl B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and the quality of the service, they thought more about what the right thing was than what was the most profitable for them."
Carol E. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, I have been going to them since I moved here seven years ago. They have gone above and beyond improving, making us feel worthy as a customer."
Dave J. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest. They do a pretty good job down there. They do great work."
Don M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service, it was very personable. They took interest and went out of their way to get the job done. It's a top rate automotive shop."
Duncan C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do quality work. They give recommendations. They tell you whether or not it's cost efficient. They don't try to sell you. They let you know if it is something they think you can do or that they should do. They come across as very honest. That's the one place we take all of our cars whenever we need some work done."
Erika L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been with them for over twenty-five years. They don't repair more than what is needed. When something needs to be repaired, let's say after 2000 miles, they tell me it doesn't need to be repaired until then. My car is always done when they say it will be. I like them very much."
Frankie L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and personable. I really enjoy going to them."
Hanna M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."
Jean M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were really honest. I liked that they showed us the parts that had problems. They even looked at my car, which was a different car than the one they were working on, and replaced my broken brake lights for free."
John C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that the shop is clean. They always do a good job. If the shop is clean, that usually means the engine will be clean. All my kids go to Renson's for their cars too."
John S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very pleasant to talk to. They try to work with your car problems as they see them. They seem to do a good job. I highly recommend them to anyone."
Joseph S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are impeccably honest."
Joshua R. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them and they are very friendly. I like going to them."
Mace V. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just feel like they are honest. They weren't trying to rip me off."
Margaret M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, I have been using them for over fifty years."
Mary N. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have integrity. On my first experience there, I thought I needed something, but I really didn't. They were very honest with me and told me what I needed and didn't need, whereas they could have just taken my money."
Patricia C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close to my home. They do good work. They are very friendly. When my car warranty runs out, I will definitely take it to them. They were recommended to me by a friend. I would recommend them to my friends. I just like to go there."
Nancy B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The car got done, they were nice, and they gave me good advice."
Bob F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and quality of work, I think they are the top place in this area."
Matthew B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They think of me as a customer, as opposed to what is good for their pocketbook."
Joe B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are usually pretty prompt. They give me an estimate and tell me approximately when the car will be ready. It is usually ready when they say it will be. They also tell me when something else is wrong. They are honest about it. I don't feel as if they are just trying to sell me something. They are very professional. I am pretty pleased with what they do."
Mary W. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their drop off and pick up times are convenient. They are friendly and honest. They do a good job taking care of our car."
Leslie H. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly, good, and personal service, and they were competitive with the price."
Michelle J. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the services, their customer service seemed to be very important to them."
Randy L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are clear and they give me good estimates. They keep in touch about the service. If they find something or if something changes, they always let me know and they check with me. There are no surprises. They do very well. We are very happy with them."
Harold F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going to them for twenty years."
Abi M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work, on time affairs, good value, and the prices are always good."
Bob M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, trustworthy, and dependable. They do high quality work. I have been going to them for several years now. They do what needs to be done. Everything is done exceptionally well. Everything is great. Also, the waiting room is nice, clean, comfortable, and neat. It's the best place I have ever gone to."
Bego G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service, they are thorough. When they do a job, they do it correctly the first time. They do a good job."
Frankie L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their staffing, knowledge, and their friendliness."
Jennifer P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew my name and remembered all of my personal information. They were very helpful and honest. They never overcharged me."
Kevin D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They tell me everything they are doing. They keep me informed. There are never any surprises on the estimate. Those kinds of things are good."
Mike C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient."
Ralph B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honest and efficient."
John C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Convenience and courtesy."
Russ P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are smart. They have good people working for them."
George M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job. We were very satisfied."
Jack P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest about what they can and cannot do."
Pat T. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always do the work on time, and they do it in an efficient way."
Joseph B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"First of all, when they set an appointment, they keep to it. They are also quick and efficient."
Robert D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've used them several times."
Harold F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for over twenty years and that says a lot about them."
Arthur E. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people there are very nice, especially the people at the counter."
Sunni B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The young lady at the front desk is so knowledgeable, and she is able to explain everything about the repair to me."
John C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The best thing is that they run a clean shop."
Jerry L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain everything they do to your car."
Darla I. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and clean."
Howard B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very satisfied with their work, and I'm glad that my old mechanic recommended them to me."
Mark T. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient and professional."
Bruce A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their expertise, punctuality, and honesty."
Pati D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly, and they seem to know what they're doing."
Bob A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're professional, clean, and quick."
Sunny F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that you can call for updates any time."
Margie G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They finish the work on time."
Robin A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are nice and do good work. I wouldn't take my car any where else."
John A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honest and did a good job, knowledgeable."
Darleen A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very knowledgeable, I was impressed."
Sunni B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain things in a manner that I can understand."
Ralph B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliable."
Nancy B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honest shop."
Gregg B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work and on time."
Esther B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for years. Excellent work."
Darby B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have knowledge and can tell you right away how to fix your car."
Steven B. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personable, straight forward, polite and really good."
Jake C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're reliable, explain well and prompt."
Suzy C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are patient, understanding and helpful."
Michael C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy and willing to go the extra mile."
Cindy C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're local and pleasant to deal with."
Evelyn C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are pleasant, knowledgeable and on time."
Laura C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are competent in their work and I think they're the best shop I've ever used."
John C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really know what they're doing."
Frank C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They look out for their customers and honest."
Bob C. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They can tell you what's wrong and how to fix it."
Dorothy D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honest, I can trust them and what they say, they're expensive."
Scott D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The promptness, and they do quality work. They give you immediate feedback."
Chris D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was consultative, they didn't try to sell me anything, I thought that was pretty nice."
Charles D. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My husband took our car there last year, they were very good."
Jim E. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The initial repair wasn't done properly and they ended up taking care of it. We spent a lot of money getting this fixed and they stood by their work."
ARthur E. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and professionalism, as long as I've been going there, I've never had a time when they couldn't work on the car, or couldn't find the problem or couldn't correct the problem."
John F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We would rate them 100+++. We would only have wonderful things to say about Bill and all the wonderful years we've been going there."
Kyle F. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are wonderful, I can't give them enough praise. We keep business cards of Bill Faulconer's and pass them out all the time."
Frank G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very professional."
Nick G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very friendly, they go over everything with you, we've been dealing with them for a couple of years now."
Arnold G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're nice."
Sandy G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just very friendly, very service oriented, quick turnaround, very honest, they don't leave your car hanging out there waiting to be serviced and they don't treat you the same way either. They acknowledge you when you get there."
Dolores G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything about them, office help is wonderful, the young lady who makes the appointments over the phone, estimating is right on or less, they take me when I arrive ahead of time of my appointment."
Bego G. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel that they're honest, they don't do work that doesn't need to be done."
Dennis H. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're worth the money."
karen H. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They communicated well and they were persistent, and they're technically inclined."
David H. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very friendly, helpful, clean environment, willing to give estimates, do work very quickly."
Matt H. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them."
Mary I. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very cooperative, explained everything, always willing to work with me."
Diane J. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Not the price! They're so professional and the place is so clean, even where they work, you would not believe they work on cars there."
Dave J. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do very good work."
Bill K. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They re-did the A/C on an RV for us, we ended up having a problem after the service so I took it back to them and they put it all back together and didn't charge me a thing for that. I thought that was real neat. It's hard to find a shop like that. It was their mistake and they lived up to it. They could have given me some story and charged me again for really nothing but they didn't."
Dana L. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do great work, competitive prices, and most importantly extremely honest."
Dave M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest."
David M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Easy to schedule my repair, and I've been with them almost 30 years."
Janet M. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Car's always ready for us, they're always ready for us, and everything always works."
Steve P. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast, friendly, accurate, dependable."
Jo A. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was great but they're too expensive."
Angela R. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explained everything to me, they were really considerate."
William S. Verified Renson Automotive, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The cleanliness of the shop and their work is excellent."
Ana F. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were recommended by someone I trusted. They are local and they seem very honest and very thorough in what was possibly wrong with the car. They would tell me if I needed something done right away. They would tell me if something could wait."
Hylasue M. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be reasonably priced and they do a good job."
Leslie P. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personalized service."
Frank C. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are professional and they do good work."
Heather H. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fair and easy to deal with."
John R. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I trust them implicitly."
Laura G. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them before. I was referred to them by someone that loves going there. They seem to have a great, customer friendly service. They didn't laugh at me when I brought my car in because it had run out of gas. They are pretty straightforward about everything. They gave me multiple options on when things really needed to be fixed, compared to things that could wait a year or so."
Mack D. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very honest and upfront with me."
Bill B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything appears to get done quickly. They are reasonable and knowledgeable. They are able to explain everything in a reasonable way."
Jaime T. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of work and friendliness of the people there."
Carol N. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are personable. They tell you what they think the problem is, and they are good at finding the problem. They let you know if it is going to be more than expected. They get it done quickly."
Mike S. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality and follow-up."
Glenn C. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel they are honest people."
Greg S. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, courteous, and their estimate was accurate."
Sunil K. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."
Alice A. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He looked at all the fluids in my car, and he did some extra services as well."
Gorden K. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job right at fair prices."
Bill L. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with, and they got the truck finished on time."
Clifford A. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very professional."
Kornelia A. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always take time to tell you exactly what needs to be done without pushing you to get more done."
Doyle B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service."
David B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality work."
Gary B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professionalism."
Maxim B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They explained and gave a good estimate."
David B. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"There is integrity by every person involved there."
Dave C. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are the best shop in San Jose."
Robert C. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Accommodating."
Tim D. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's been a while since we've been there, I don't know."
Michael E. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think he would want to rate them a '9' because he seemed satisfied with the work."
Mathilde E. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"You'd have to walk in there to feel it, but it's clean, it's organized, smooth running and professional."
Lisa F. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The honest, up front and responsive way they do business."
janet G. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quick and responsive."
Hayman G. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"When dealing with the person that I do, trying to get an appointment is pretty easy."
Adrienne G. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything! The people, the service, all of it."
Aurelia G. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I only took my car there one time, it was pretty good, they're pretty courteous."
Michelle H. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're consistent in their abilities."
Renold I. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We put our trust in them and their work and they're very cordial."
James K. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Prompt, kept their schedules, pricing was reasonable."
Joe L. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They get the job done right the first time, they don't seem to have any problems."
Jim M. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"There were 2 problems, but they took care of both in a timely manner and the price was reasonable for those 2 situations."
Bob N. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledge and experience."
Julie N. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Always had very good service, very fast."
Betty O. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I highly recommend them, I've had no problems with them."
Nick P. Verified Renson Automotive, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very courteous, very honest, they make you feel like they value you and they do good work."
Annie L. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal service."
Ana F. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Once the car is fixed, it is fixed. I have never had to bring the car back for a second service after the job was completed. They are able to assess what is wrong with it and fix it. I have been doing business with them for twelve years."
Alan L. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were straightforward."
Ruth M. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like fact that they keep track of what needs to be done to your car. They let you know exactly what and how they are going to service your car."
Hal A. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very people oriented. They explain."
Ted B. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Close by."
Anil D. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"My husband took the car in, he seemed okay."
Dudley D. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem to know what they're doing, quite competent, service manager is very efficient and is courteous."
Clarence E. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was very good, I liked the receptionist and the work was well done."
Dean F. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Honest and told me exactly what needed to be done, every step of the way, they didn't just do unnecessary things."
Gene F. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very attentive, honest, always on time, they get back to you, they won't force you to spend money."
Ralph G. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're honest about explaining everything, cost and alternatives."
John G. Verified Renson Automotive, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."
Jeff M. Verified Renson Automotive, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They're usually honesty and trustworthy."
Ryan A. Verified Renson Automotive, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Very friendly."
Brad F. Verified Renson Automotive, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"Very friendly. They didn't entirely solve my problem."
John G. Verified Renson Automotive, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They took care of the problems."
Mike P. Verified Renson Automotive, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very nice. The staff there was very friendly."