Renewable Power Solutions

Renewable Power Solutions: Average 9.1 out of 10 based on 54 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Ruth D. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accessible. They explained everything very well. If we had questions or if something came up, they were available. The salesperson was very nice and he explained things. They are a good company."

Mary B. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, they came and finished their work when they said they would, and they had good follow-up. When we were getting our rebates, they called us to make sure we had gotten our paperwork. They let us know that they did their part with the process."

Carolyn W. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good. I got upset with them a couple of times, but it was a misunderstanding and we got it worked out. In general, they were very prompt, courteous, and very good. I have referred some of my friends to them. The owner was really nice. The crew was exceptionally courteous."

Christopher K. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good communication, and they were timely. They knew what was going on and they got back to me."

Gary B. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed very knowledgeable and they always had answers to my questions. They came when they said they would and they did the job in a timely manner."

James K. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual. They did what they said they were going to do and when they said they were going to do it. They took care of all of the paperwork, which made it easy for me. The only thing I had to do was write a check."

James M. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked with me to give me what I wanted in the way of solar power. I wanted only so big of a unit, not bigger, not smaller. I wanted only certain things. I got all of what I wanted."

John H. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The young man who came out and did the presentation seemed to be very knowledgeable. He knew what he was talking about and he didn"

Paul H. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The salesman really knew what he was doing. He talked to me and understood the things I was trying to accomplish. He designed a system that was just terrific. It came in at a very low price in comparison to anyone else. It brings our power bill down to $19.11 for the year. Also, the people who did the work were just great. They explained things to me. Their workmanship looks really solid. I think the panels will stay on there until after the roof falls off. In every way, they stepped up and did the job. They did the job quite cheaper than other companies. One other company was going to match the project within a hundred dollars, but I chose not to go with them since they didn't come up with their own design idea."

Robert F. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job on time and when requested. "

Robert L. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quote was very well done and accurate. Their installation was excellent. Their customer service was good. We called them one time to check something and they responded immediately. We were at the house, but they looked over everything properly."

Susan D. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really professional. They did their work quickly and efficiently."

Valorie N. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They said what they would do and they did what they said. They were very thorough. They talked to us and helped us figure out what would be the right kind of site system. They worked closely with us to optimize the system."

Mike A. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Thomas B. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came and did their job. "

Thomas D. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do, and they were prompt."

Meyer D. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have expertise and domain knowledge of the solar installation. They are very polite and non-intrusive when they do their job. They explain everything and take their time. "

Todd F. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Compared to others that I talked to about solar issues, they were the best. They customized a plan that was optimal for my house and did not try to oversell. I highly recommend them. "

Bobbe M. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How quickly they put it all together, and they helped me with the paperwork. Everything was just wonderful. "

Robert R. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can always call them up for a question, and they respond immediately. I love Diamond Certified. Every time I use the services of a Diamond Certified business, I am very pleased with the results. I recommended that Power Solutions be Diamond Certified. I am always very pleased with the results. "

Robert V. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My wife was just very pleased with the crew. She liked their attitudes, cleanliness, and just working with them in general. "

Rochelle W. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do, when they said they were going to do it."

John Z. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They carefully explained what we needed, engineered it correctly, and installed it properly. When I had a problem, they took care of it right away. I am not sure if they were Diamond Certified when we first used their services, but we have used them on several occasions since then, because they are a Diamond Certified company. "

Robert R. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything before they started. They told us what was going to happen, in what sequence and they sat down with us and answered all our questions. It was just a terrific experience."

John Z. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jose, the fellow we dealt with, was very attentive. He tried very hard to make us a satisfied customer."

Amjad N. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The simple presentation, practical proposal, good product, good follow-up, prompt delivery and on-time service"

Gerard P. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the personal attention and the competitive quote. Everything went flawlessly."

Judy L. Verified Renewable Power Solutions Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very happy with Jose and his workers. They carried the product I was looking for."

Leslie G. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt like I understood what was going to be done before the job started and that was what happened. The final product was what they said it would be. I really liked their communication before and during the project."

Niraj J. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came through and delivered everything they said they would. They were very professional to deal with."

Allen J. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked many factors about them. They come up with a reasonable price and they explain things extremely well. All of the installation went smoothly. They took me through the whole process and explained everything to me. "

Bruce A. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the final result. The final result is good."

Patrick W. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were clean and reliable. Once we called them, they sent someone over."

Mary M. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I didn't have to think about it. They did everything. They handled all of the rebate paperwork and everything."

Michael L. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do, and there were no surprises. Their quote was accurate."

Glenn N. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Honesty"

Enrique F. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"For a person who's ignorant about these type of issues, they did a good job in making me understand how the system works. It is working very well. "

Lance F. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the job as promised."

David B. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were informative."

Aaron W. Verified Renewable Power Solutions Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Jose was very upfront and thorough. He explained what the system consisted of and what needed to be done. The job was done when he said it would be done and he provided amazing customer service."

Ilene M. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their thoroughness"

Gary H. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their service and how things went"

Noel D. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The fact that it is a small company"

William R. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their overall knowledge and service, I liked their personalized service."

Lance F. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is a small company. They did a professional job, and that's all I could ask for. They had a very good presentation describing the Diamond Certified aspect of their organization. "

Colin D. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were very friendly, easy to work with and they did what they said they were going to do."

Don L. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they worked with me to get the whole system set up. It was great. They were easy to get a hold of and offered us great customer service. Of all the contractors I've ever worked with, they were at the top."

Khanh N. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought the sales representative was good and so was the work quality."

Doris L. Verified Renewable Power Solutions Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The attentiveness to detail and responsiveness"

Nick D. Verified Renewable Power Solutions Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their low price, they came back out to fix a problem with the service."

Uday K. Verified Renewable Power Solutions Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They looked at the power consumption factor and they did a very good design. They recommenced a very good product and did the installation in a professional manner. I had no problem getting approval from the City. I had no problems in the last ten months. It is delivering what I wanted. From that perspective, it was very good."

Finbarr C. Verified Renewable Power Solutions Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The people who actually came to do the installation seemed to know what they were doing and they did a good job."

Stephen S. Verified Renewable Power Solutions Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I thought they were pretty honest with their numbers. Other companies I had done business with didn't keep to the numbers they gave. RPS sold short panels, which I liked. Also, I noticed that they were state instructors of installation, so I thought they must know their stuff."

Char R. Verified Renewable Power Solutions Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I liked the salesperson, Patrick. He was very businesslike and informative. The installation looks fine and it's functioning properly."

Renewable Power Solutions

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