Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
March 2013
We declare that Reliant Auto Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2004
(408) 884-0296
2965 South King Road
San Jose, CA 95122
Gurjit Singh is owner of Reliant Auto Repair.

Reliant Auto Repair provides a wide range of repair services for all types of vehicles at its San Jose facility, handling everything from routine oil changes to timing belt and water pump replacements. In addition to its general maintenance work, the company has the in-house capabilities to perform both smog checks and smog failure repairs.

Owner Gurjit Singh says his favorite part of the auto repair business is utilizing his years of experience and training to diagnose and solve complicated problems. “Our customers really appreciate how we’re able to take on challenges that other shops have difficulty solving. We want them to know exactly what we’re doing with their cars, so we show them any problems we find and clearly explain our methods so they feel comfortable with the process.”

Reliant Auto Repair is known for its straightforward, customer-oriented approach to pricing, which Mr. Singh says is important for establishing trust and building a loyal clientele base. “We focus on fixing basic problems, not changing everything related to those problems, which means we often charge less than other shops. Our customers know they’re going to get high-quality repair work at a great price.” 

Company Philosophy

“We educate our customers and make sure they understand the details of their situations so they can make informed decisions about their cars. Our goal is to consistently achieve high levels of customer satisfaction, and we accomplish that by performing safe, honest, quality repairs.” 

Serving Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

General Auto Repair
Smog Checks and Repairs
Timing Belts
Water Pumps

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Reliant Auto Repair, the key to achieving and maintaining high levels of customer satisfaction is simple: combine high-quality services and low prices to create a professional environment that makes people...

Frequently Asked Questions

Q: Can you give me an estimate over the phone?
A: "Sometimes we can give estimates over the phone based on the information relayed by the customer, but we prefer to actually look at the car so we can really understand the extent of the problem. On the phone, there’s no way to be 100 pe...
Q: If I know what’s wrong with my car and purchase the right part, can you install it for me?
A: "We can install the part, but we can’t give you a warranty on it. We only provide warranties for parts that we both provide and install. "
Q: Do you provide drop-off services?
A: "Yes. If your car is scheduled for a lengthy repair, we can drop you off at your home or another nearby location until it’s ready. "

Industry Info

If you have a modern car, don’t automatically assume it doesn’t need a tune-up.
The term “tune-up” is still part of the modern parlance when it comes to cars, but technological advancements have made its traditional definition somewhat outdated. In the past, mechanics would have to physically adjust idle speed and...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Reliant Auto Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 2004
Continuously qualified since March 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Ashley N. Verified Customer Name
"Affordable prices"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Reliant Auto Repair
2965 South King Road
San Jose, CA 95122
(408) 884-0296
DCID4082700440

Mon – Fri: 8am – 5:30pm
Sat: 8am – 5pm

Serving Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Gurjit Singh, Owner
10
2
262269
Liability Insurance, Workers' Compensation
Automotive Service Association (ASA)
Best of Evergreen 2012 (Evergreen Directory), President Award Runner-Up (Sequoia Institute)
2010
General Auto Repair, Smog Checks and Repairs, Timing Belts, Water Pumps
3,500
Vehicle Owners
1-Year/12,000-Mile Warranty
Santa Clara Auto Repair

Photo & Video Gallery

Survey Responses For

Reliant Auto Repair

Reliant Auto Repair: Average 8.5 out of 10 based on 125 unique customer surveys of customer satisfaction.
Ashley N. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nothing that I know of."

"Affordable prices"

Benjamin D. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They get it done quickly."

"Friendly"

Eugenia C. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They treat their customers well."

"They work quickly on your car depending on the type of repair."

Jason G. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Mr. Singh is good at what he does. He will not rip you off, and he's an honest, straightforward guy. Also, I might add that he is very qualified."

"Straightforward, honest, and fair"

Jian M. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I refer a lot of friends and family to this place. They are really good."

"Their customer service, they told me exactly what I needed. They weren't trying to sell me anything else. They were honest."

Malisa G. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast, no one was there."

"How quick they were"

Rachel A. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"This mechanic does an excellent job. He's very friendly, and he doesn't look like he's going to rip you off, especially women who are always leery about going to the garage. He makes you feel comfortable."

"I can't say enough good things about Singh. He's just so positive and reliable. He got me out in time for a doctor's appointment that was almost at the same time. He did a great job. His prices weren't bad. I trust that he's going to charge me the right price and not go over just because I am a woman. It's nice to trust a person when you are going to be 71 years old."

Vivek A. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very caring business"

"Singh is a friendly and courteous manager."

Adonisabril R. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good pricing and good service."

"Their prices are the best in the area."

Alavi S. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They make you feel comfortable about getting the work done with them."

"They give you details and make you feel assured about the work they are doing. They also explain the problems with the car."

Alex R. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really reliable and they do good work."

"They were immediately working on the car's problem and took care of it right away. "

Amanda C. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great on customer service. They attend to your needs, answer your questions, and are very friendly."

"I like the fact that Singh always remembers me."

Angelina C. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly, and whenever I had a question, they would look into the problem without charging me."

"They look into any problems that I may have questions about."

Anthony T. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very helpful, friendly, affordable and they know their stuff. "

"They get the work done fast."

Antonio B. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's the quality of the work."

"The price is good."

Audrey L. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest."

"The car was ready when they said it would be ready, and they are very pleasant."

Bill P. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The auto mechanic is a pretty smart guy and seems very honest."

"He fixed my car at a reasonable price. "

Bobby C. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good and have fair prices."

"The cost of the repairs is fair and they are good mechanics."

Cuong T. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The service and cost are good."

"Their customer service is good."

Debbie M. Verified Reliant Auto Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner is very honest and I think he's fair with his pricing."

"I needed a transmission and I got a better quote from him. He did an excellent job, and it was done on time. "