Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
October 2008
We declare that Reilly Designs HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1440
(415) 763-5979
3095 Kerner Blvd, Ste Y
San Rafael, CA 94901
Reilly Designs strives to create gardens with artistic expression.

Reilly Designs is a full-service landscaping company that designs and builds custom gardens for residential and commercial clients in Marin, San Francisco and Sonoma Counties. The company works closely with its customers to design landscapes that fit their unique visions and complement their existing surroundings. It also offers complete maintenance services for properties that require special planting and irrigation.

Owner Scott Reilly says his 20 years of experience working on private and public estates exposed him to a wide range of landscaping styles and techniques, including Asian, free-form, contemporary, French, Mediterranean, English and American. “Instead of following a blueprint, I take an intuitive approach to design. I draw upon the memories of gardens I’ve walked through and experienced, and I uncover the structure of each property much like a sculptor finds form within stone.”

Reilly Designs’ expertise encompasses everything from masonry and mosaics to electrical work and carpentry. In addition to its conceptual landscape work, it creates hardscapes and builds terraces, fences, gates, decks, fire and water elements, outdoor lighting systems, pathways and more.

Company Philosophy

“We want our gardens to be as unique as our customers—somewhere they can go that brings peace and transports them beyond their day-to-day worries. We take great pride in our work, and we always make sure our clients are absolutely thrilled with the end results. Ultimately, we aim to involve them in our artistic and instinctive design process as much as possible.”

Serving all of Marin County and San Francisco including Novato, San Rafael, Mill Valley, San Anselmo, Mission, Richmond and Sunset Dist.

Comercial & Residential Design/Build/Landscape Maintenance Company
In-house Landscape Architect & Garden Designer
CLT(CA Landscape Technician in Irrigation)
Two Masons
Fencing, Decks & Gates
Fire & Water Features
Landscaping & Hardscaping
Pathways
Irrigation & Drainage
Outdoor Lighting
Retaining Walls

Comparative Summary

If you asked him for the defining characteristic of gardens created by Reilly Designs, owner Scott Reilly might say the “Wow Factor.” He uses the term to describe gardens that “delight the senses and often take on dreamlike, ethereal qualities.”“We want your garden to be a place that brings peace and transports you beyond your day-to-day worries,” he says. Mr. Reilly is a renowned landscaper whose...
Read more »

Frequently Asked Questions

Q: What does a typical garden you design look like?
A: "There’s no such thing. Instead of following a blueprint, we take a much more intuitive approach."
Q: But can I see photos of gardens you’ve designed in the past?
A: "Absolutely."
Q: What happens to my garden in the fall and winter?
A: "We design gardens that stay vibrant year-round."
Read more »

Map

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Industry Info

Will your garden continue to grow…or plateau?
Garden designer Scott Reilly distinguishes between two types of “garden maintenance.” In one case, the objective is to keep the garden alive and healthy. Workers come in at set intervals and perform the same tasks: Weed, trim and blow...
Read more »
Findings based on statistically reliable research from 34 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 34

Diamond Certified Qualification

Based on 34 customer surveys, we declare
Reilly Designs
has passed all rating steps and has earned
The Diamond Certified Award
No. 1440
Continuously qualified since October 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jeanne H. Verified Customer Name
"I think their responsiveness to questions and specific requests"
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Reilly Designs
http://www.reillydesigns.com
3095 Kerner Blvd, Ste Y
San Rafael, CA 94901
(415) 763-5979
(415) 454-1214 fax
DCID4154972514

Mon - Fri: 8am - 5pm

Serving all of Marin County and San Francisco including Novato, San Rafael, Mill Valley, San Anselmo, Mission, Richmond and Sunset Dist.

Scott Reilly
25
11
California Landscape Technician in Irrigation Design-Maintenance-Troubleshooting
873829
Liability Insurance, Worker's Compensation
2009 Marin Home and Garden Show, Best Display
2066
Commercial & Residential Design/Build/Landscape Maintenance Company, In-House Landscape Architect & Garden Design, CLT (CA Landscape Technician in Irrigation), Masonry, Fencing, Decks & Gates, Fire & Water Features, Landscaping & Hardscaping, Pathways, Irrigation & Drainage, Outdoor Lighting, Retaining Walls
78
Residential and Commercial
Gardens are guaranteed during the time Reilly Designs designs and maintain them.
San Francisco Landscape - Designers & Consultants

Photo & Video Gallery

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Survey Responses For

Reilly Designs

Reilly Designs: Average 9.3 out of 10 based on 34 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Jeanne H. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very customer oriented, knowledgeable about landscaping and clean up, friendly, and responsive"

"I think their responsiveness to questions and specific requests"

John R. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are very meticulous. They know what they are doing. When they come, they don't loiter. They just get the job done. They know plants and how to care for each one. They are very courteous. They do whatever I ask them to do. They don't come up with excuses."

"I would say the way they care about customer satisfaction, they are attentive. They don't just come and take care of plants."

Madeline M. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There are so many things. Scott is always available by phone. He answers the phone, so you don't get the recording. "

"Can I give an 11? The way he handles business is the best I've ever seen. He is wonderful. If there is an issue, he takes care of it. I never have to put up with nonsense. "

Marc S. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is very conscientious, knowledgeable, and professional. He gives great advice. He is there when he says he will be. He really knows plants and horticulture."

"We really like Scott."

Peter P. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are very conscientious, responsive, professional, and talented."

"On the whole, I think they have a very professionally run operation."

Barry W. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional."

Jim M. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Scott had a very good eye for design. The project turned out beautiful. His prices were fair, he seemed to be straightforward, and I felt he was an honest guy. "

Margaret K. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are terrific. When I have a problem, they take care of me right away. Their maintenance service is very good. They are prompt, they do a very good job, and they are very clean."

Mario D. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the owner very much. I own apartment properties, and if I call him for something, he listens to me. I think they do very good work. I like to use them as often as I can. I have beautiful gardens, and they know how to keep them that way."

Susan R. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He delivered what he told us he would. He delivered service as stated. He did what he said he would do. He was accommodating. He always checked to see if we were satisfied, and he upheld our agreement. Our plants look wonderful. He knew what he was doing. He was very knowledgeable about plants and landscaping. His staff was very friendly, knowledgeable, and considerate. We think Scott is a wonderful guy, and we certainly want to promote him."

A.G. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, we didn't know what we wanted to do. He drew up a fabulous design and we immediately went with it. The work was just great."

B.B. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work and the consistency"

Charlie H. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've done three different projects with them, and I like the fact that he can create designs. I also like that he can put it all together."

Diane J. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He totally redesigned our garden. It is so beautiful, that the neighbors and friends comment on it all the time. "

F.R. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way he looks at the complete project, he's very good at integrating everything from what is there. He gets the feel of the neighborhood and puts the whole thing together. "

John G. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attention to detail, honesty, and he was able to do some fairly complicated things. Everything was very well planned out, and everything works the way it should."

Larry Z. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been working with him for a couple of years. He has a lot of creative ability. He is an artist in many ways. He is a poet. I've read his poems. He's also a potter. His talents also extend into landscaping."

Nancy B. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He shows up when I call him."

Paulette R. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do maintenance for us. They are punctual, they have great design work, and he's an easy guy to talk to. "

Rob L. Verified Reilly Designs Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just liked the final outcome. "

John W. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are just very good."

"Scott's design skills"

Pam J. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think that Scott is brilliant. He's really talented. He has an amazing knowledge of plants and what will grow and what won't. I live in a tricky area in Mill Valley, and in 18 years, I've been through a lot of landscape contractors. I've spent a lot of money on people who told me things they thought would work. Scott has been great. I will continue to use him."

Glen D. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think he's very knowledgeable, and he knows what he is doing."

Kathleen G. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was patient with me about the designs that I wanted. He didn't push his opinions on me."

Larry M. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He works with our customers, and they are very happy and satisfied with him. He shows his crew what to do."

Nancy W. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are such good people."

Paul B. Verified Reilly Designs Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's reasonable, and he works well with me."

Howard W. Verified Reilly Designs Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very fair and competitively priced. They were nice people. We tremendously enjoyed working with them."

Bruce G. Verified Reilly Designs Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Reliability"

Janey K. Verified Reilly Designs Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that I can get a hold of him whenever I want to, as he answers his phone."

Murray K. Verified Reilly Designs Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're always very responsive when I call and need something done. They handle it pretty quickly."

Henry N. Verified Reilly Designs Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have good communication, and they are prompt in doing whatever needs to be done."

Kathy E. Verified Reilly Designs Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They worked fast, and they were reliable."

Liz W. Verified Reilly Designs Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Scott is a great guy. He is very honest. "