Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
February 2013
We declare that Redwood Residential Fence Company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1992
(707) 219-6014
4170 Santa Rosa Ave
Santa Rosa, CA 95407
A recent wood fence project by Redwood Residential Fence

Redwood Residential Fence Company installs wood, picket, metal and agricultural wire fences for residential clients in Sonoma County and parts of Napa, Mendocino, and Marin Counties. The company’s primary focus is replacing old and damaged wood fences with custom-built new fences, but it’s also qualified to build and install gates and retaining walls.

Owner Ubi Ruiz says Redwood Residential Fence’s combination of quality materials and highly experienced employees has been an important part of its success. “We understand exactly what it takes to provide the best fences coupled with the best customer service. It starts by arriving to each job on time—we know how valuable our customers’ time is, so we arrive ready to work exactly when we say we’re going to arrive.”

Redwood Residential Fence benefits greatly from its relationships with numerous lumber industry professionals, which allow the company to buy its lumber directly from sawmills instead of resale yards. “Getting lumber straight from the source is the best way for us to ensure the quality and cost of our work from start to finish,” says Mr. Ruiz. “That’s our ultimate goal for every project, large or small.”

Company Philosophy

“We do whatever it takes to make our customers happy, regardless of the cost. We apply the same attention to detail and quality workmanship to every job, and if a customer has a complaint, we’ll immediately fix it. Our professional approach ensures we’ll do a clean, high-quality job at the best possible price.”

Serving Sonoma County and parts of Napa, Mendocino, and Marin Counties

Wood Fences
Agricultural Wire Fences
Picket & Metal Fences
Gates
Retaining Walls
Free Estimates

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for fencing companies that have earned the prestigious Diamond Certified award. For Redwood Residential Fence Co., the key to achieving and maintaining high levels of customer satisfaction is simple: offer the best quality fences for the best possible prices. “It’s really a simple...

Frequently Asked Questions

Q: How long will it take to install my new fence?
A: "We can complete most residential fencing jobs in one day. Sometimes it can take up to three days, but that’s rare. We work fast because we know the most efficient ways to put up fences. "
Q: Do I have to make a down payment on my fence?
A: "No, you don’t have to pay until we’re finished with the job and you’re completely satisfied. "
Q: Should I talk to my neighbors before installing a fence on my property?
A: "That’s usually a good idea. Ultimately, it’s your responsibility to deal with your neighbors, but we’re happy to talk to them and explain what we’re doing and how the fence will look when it’s completed. We can...

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Industry Info

If you want to install a fence on your property, make sure you hire a contractor with specific expertise.
Some homeowners assume they can hire a handyman or landscaper to build a fence, but those professionals don’t have the proper training or skills to perform the job correctly. “Installing a fence isn’t necessarily complicated, but...
Findings based on statistically reliable research from 84 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 84

Diamond Certified Qualification

Based on 84 customer surveys, we declare
Redwood Residential Fence Company
has passed all rating steps and has earned
The Diamond Certified Award
No. 1992
Continuously qualified since February 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alicia W. Verified Customer Name
"They were professional and responsive to my needs."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Redwood Residential Fence Company
4170 Santa Rosa Ave
Santa Rosa, CA 95407
(707) 219-6014
DCID7077992000

Mon – Sat: 7am – 5pm

Serving Sonoma County and parts of Napa, Mendocino, and Marin Counties

Ubaldo (Ubi) Ruiz, Owner
15
21
811691
Liability Insurance, Workers' Compensation
2002
Wood Fences, Agricultural Wire Fences, Picket & Metal Fences, Gates, Retaining Walls, Free Estimates
150
Residential
3-Year Warranty on Workmanship and Materials
Sonoma Fences

Photo & Video Gallery

Survey Responses For

Redwood Residential Fence Company

Redwood Residential Fence Company: Average 9.3 out of 10 based on 84 unique customer surveys of customer satisfaction.
Alicia W. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a really good job. I thought they were great. "

"They were professional and responsive to my needs."

Andrea L. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very quick and efficient. They finished the job within one day. "

"They just do great work. They were efficient, and the fence looks beautiful. "

Betsy G. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast, and they did a great job. They had good prices."

"They were fast, and they did a great job. They had good prices."

Bette V. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do nice work. The fence turned out beautifully."

"They were nice to work with. Everyone was personable and professional."

Bill R. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work at a reasonable price."

"They did quality work at a reasonable price."

Chris L. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I guess I would tell them it's a good company to use for your fences."

"It was a fair price for some really good work."

Craig M. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You should use them. "

"They are reliable."

David P. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell a friend to use them. They are reliable, hardworking, and they get the job done right."

"I liked the salesman that came out, Ubi. He was very helpful."

Diane C. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very prompt in their service, and the work was excellent."

"They were able to schedule the job very quickly. They did very nice work."

Don T. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We were very pleased with the gentleman who put the fence in. I don't know his name. They were very efficient, and we were very pleased."

"They went along with whatever we wanted. They were very friendly. We enjoyed working with them."

Jeff R. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had a great price. They showed up when they were supposed to. I would recommend them."

"They are very professional."

Joe B. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. I already have."

"The guys were knowledgeable and quick. The price was reasonable."

John V. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them before."

"They are easy to deal with."

Joy B. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very good job, and they were very neat. They got the job done in the amount of time that they said they would."

"How timely they were"

Lee S. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, professional, and very quick. They are also efficient."

"The quality of the work is really great. I am extremely satisfied."

Mark P. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are rather reasonable pricewise. There is nothing that I can say that's bad about them."

"They did everything in one day."

Mitchell S. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are dependable, competent, and well-established in the area."

"They gave me the options to do different things, and then once I decided what I wanted, they delivered it exactly how I wanted it done. They knew what they were doing."

Nancy C. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job. They're thorough, timely, and competent."

"They have good suggestions, they're professional, and they're reliable."

Norman D. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have already told several friends. They were reasonably priced, professional, and they cleaned up after themselves. They got the job done in a timely fashion, and they were awesome and polite."

"Everything about them was great. The customer service was amazing. The fact that you get to talk to a real person when you call is nice."

Ray A. Verified Redwood Residential Fence Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, efficient, and priced well."

"They were all very friendly. I was very happy with the whole experience."