Redwood Empire Termite & Pest Control provides complete termite and pest control services for residential and commercial clients in Sonoma, Marin and Napa Counties. The family-owned and operated company uses a variety of methods to rid homes and businesses of unwanted pests, including both chemical and environmentally-friendly treatments.
Owner Brandy Straub is a third-generation proprietor of Redwood Empire Termite & Pest Control, and he says he approaches every job with the same business principles utilized by his grandfather, who established the company in 1946. “My grandfather believed each individual job demanded individual attention, and we continue that philosophy,” says Mr. Straub. “We understand that we’re working in people’s homes, so we’re very conscientious of our surroundings.”
Redwood Empire Termite & Pest Control is well-known for its troubleshooting capabilities— Mr. Straub is a California-licensed pest educator and uses his vast knowledge of pest and rodent behavior to effectively solve all types of infestation problems. “Instead of just putting out baits or chemicals, I follow the pests’ habits and figure out the best way to eliminate them,” he says. “It’s a fun challenge, and it yields positive results and happy clients.”
“We go into every job with the intention of leaving the house better and safer than when we arrived. We’re problem solvers—if we’re on a termite job but we see another problem, we’ll go out of our way to solve both. We cater to our customers’ needs and strive to build long-term relationships with them. Ultimately, we want to be their pest control/termite professional for life.”
Serving Sonoma, Marin, Solano and Napa counties including Santa Rosa, San Rafael, Vallejo and Napa.
Termite & Pest Control
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Prevention is the key to controlling termite infestations in your home.
Termite control is a two-part process: preventing the termites from accessing your home and treating known termite colonies. There are numerous methods you can use to prevent termites from damaging your home, including receiving an annual inspection...
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"I had them come out for wasps, and they were good about explaining the price. They also gave a good explanation as to what it was we were dealing with."
"Their explanation and follow-through""He took care of the bugs, and he showed up on time. I didn't have any repeat problems."
"The timeliness of everything""He was really professional, and he showed up when said he would."
"He killed my ants, and they didn't come back.""They are honest, and it's a family owned business."
"They are honest and solved the problem right away.""They are very honest and easy to work with."
"They did a great job, and they were flexible.""They were very friendly and knowledgeable. They were also prompt and explained everything ahead of time."
"They were so friendly and accommodating.""They are very friendly and dependable."
"I liked everything about them.""I had good luck with them."
"I like the serviceman. He was friendly and thorough.""They are very dependable. When we call at the last minute, they always accommodate us."
"The staff was very courteous and friendly.""They are professional, thorough, and explain things well."
"The quality of their work""They are prompt and thorough."
"The promptness""They do a great job, and they are very responsive."
"They do a really good job.""Great service, I like that I don't have to think about it."
"Reliability""They are quick and do a good job."
"They are reasonably priced.""They are good, and they get the job done. They are reasonably priced."
"They came right away. They were also nice and clean.""They are honest, concerned with ecology, and always on time. They call back immediately, and they are sensitive to pets and children."
"Sensitivity to children and pets""He is great. He really knows what he is talking about."
"I liked his knowledge and his willingness to share it.""They did a great job. "
"They actually responded very quickly.""They are thorough, knowledgeable, and friendly."
"They knew everything about every problem we had.""It was convenient. They know the neighborhood well."
"The were very knowledgeable.""I would suggest using them. They are very reputable and have good communications skills. Their estimates are always right-on."
"The total package was great. They were very professional, and they provided great service.""They do a good job."
"They were prompt, and they handled the situation well.""We use their quarterly service."
"They are a small company. Brandy always remembers me, and he is careful with my pets and pond.""They were very knowledgeable, courteous, and efficient."
"They were very professional.""They are a good company."
"They showed up on time.""They are honest and a good company to use."
"The pricing is very competitive, and they offer quarterly service which is an excellent benefit.""They do a great job."
"I like how friendly Brandy is.""They are very knowledgeable. They give a lot of useful information."
"They did what they said they would do.""They are nice and honest."
"Brandy's personal service""I have used them for 35 years and wouldn't use anyone else. They are a great resource. "
"I can't say enough good things about them. They are prompt and communicative. They have good solutions to complex problems.""They provided excellent service. They were reliable, and they found problems we didn't even know were there. It really saved our house."
"Brandy is very competent.""They are always on time and very straightforward."
"They got rid of my pests.""They do the job on time for a fair price."
"They do a good job.""Reliable"
"Reliability""Their response time is fast, their pricing is good, and they are very friendly."
"They get the job done.""They are very reliable and trustworthy. "
"They are always on time, and they call to remind me of the appointment.""They always checked my schedule first and did it when it was best for me."
"The price""They were very knowledgeable and reasonable."
"The inspector knows what he is talking about, and the pricing seems to be pretty reasonable.""They are very reliable."
"They got the job done.""They are very thorough."
"He tailored his service to the specific needs of our house.""They are professional and very thorough."
"Their integrity""They are on time and thorough."
"They are thorough.""They are punctual."
"They do the job well.""Promptness and quality of work"
"Promptness and quality of work""Reliable and thorough"
"They get the job done.""They have always done everything that we needed done, and we have had some pretty bad problems."
"They do what they say they are going to do.""I recommend them to everybody. I think the owner is a very fair person, and he cares about people. He is very diligent about taking care of people."
"I would say their promptness and fairness in price for the quality of their work""They did a good job."
"I have known Brandy for years.""They are professional."
"They call ahead of time.""I highly recommend them."
"Good value for the money""Great customer service, they're always on time and explain things thoroughly."
"How he communicated the information to me""He is honest."
"He is honest, and he also knows what he is doing. He charged me a fair price. He's a straight shooter. The termites are gone, and they have never come back.""He does a very thorough job, and the work lasts a long time."
"The service is prompt and courteous.""Brandy is very knowledgeable and professional."
"They did a good job. They came out quickly, and I felt they were fair.""They are just very prompt. I have used them for years."
"They call before they come.""They are very professional."
"The professionalism, punctuality, information, and just everything""I would say that they came at the time they said they were supposed to do. Everything went well."
"They were courteous, polite, and I trusted them.""We had a major incident. They responded very quickly and helped control the situation."
"Fast, friendly, committed service""They are efficient, timely, and they follow through."
"They are efficient, timely, and they have good follow-through.""Quality"
"He seems to be very diligent and accurate on his time tables.""I hope they get more business because I refer a lot of people to them."
"They are very straightforward and professional.""I've been using them for over 20 years. They are great."
"They get personally involved and care about your situation.""They are high quality, high integrity, and they do excellent work."
"I like the personnel the best.""They were able to accommodate my schedule."
"They are local.""They are honest, on time, and reasonably priced."
"They did the job right and did it well.""They have been a family business for many years, and they have a lot of experience."
"They are very thorough and reliable.""They service us quarterly, and we are very happy with them. We used another company previously who raised their rates so much. "
"Their rates are fair, and Brandy is very friendly.""They are honest, and they give you the best options."
"They gave us all the options ahead of time.""He is very thorough, and I appreciate his service."
"He is very knowledgeable.""Don't hesitate to call them."
"The owner, Brandy, is very knowledgeable about the issues, and he was able educate us about wasps and what to do in the future.""They come regularly and do what they say they will do."
"They take care of the pest problem.""As far as I understand, it is a family owned company. They are responsive when you call, and the owner does all the work."
"They call and remind you that you need the service.""They get the job done."
"They are very friendly and personable.""They do a good job, and I am satisfied with their work."
"They did good work. I was satisfied with them.""He seems professional and knowledgeable."
"He seems professional, knowledgeable, and responsive.""They are responsive."
"I would say the personal contact""I would use them again."
"He is friendly.""They are thorough, pleasant, and very easy to deal with. You can trust them."
"They do their job well on a quarterly basis. ""They are competent and conscientious."
"They got rid of our pests.""They are trustworthy."
"They are locally owned.""It was great."
"They took care of the problem.""They are the only termite people I know."
"They come out and do their job professionally.""They are very efficient at what they do."
"They cover the entire yard. They really cover the area and do a great job.""I thought it was done professionally, and I got good information about the pest problem."
"Their prompt service""They are very thorough and honest."
"They are convenient.""They are very reliable."
"They do the job, and they are very conscientious about it. It's a good service.""I would recommend them to anyone."
"He knew what he was doing.""They are reasonable, efficient, and prompt."
"They were very knowledgeable.""They seem to be quite reliable."
"I think their prices seem to be reasonable and competitive. They are always willing to work with my schedule.""They are okay."
"Prompt and reliable""They are good, and they show up when they are supposed to and get the job done."
"They call before they come, and they show up on time.""I have been satisfied with the work."
"Brandy is very professional. He is always available when we need him.""They are very friendly, knowledgeable, and prompt."
"What he did worked. He got rid of the pests.""They are very responsive to calls."
"Brandy is very good.""I haven't thought about it."
"Brandy seems to be a nice fellow.""They have been good about showing up on time, and they always respond quickly to our calls."
"Their prompt service""That's a tough question. I didn't understand that with all his background and information, he didn't have the proper bags to give me. He gave me wrong information about the compactor bags. I liked the man, and he seemed like a nice guy, but it was at my expense. Everything went through, but it was at my expense."
"He was very personable. I got along with him. When it came down to it, he gave me the proper bags. They were good enough to help me out when things were not correct the first time.""I don't know."
"They were friendly.""I wouldn't want to tell them anything."
"I like Brandy.""I have them on quarterly service, but I still have some trouble with bugs."
"They are consistent and reliable."