PortItalia Construction

PortItalia Construction: Average 9.2 out of 10 based on 35 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Cindy B. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was high quality. Chris was easy to work with. He was very communicative. I always knew what was going on. He really seemed to care about doing the job right and working with us."

Bryan F. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came on time. They came in within the estimate. They were prompt. They cleaned up well and the craftsmanship was nice."

Adam H. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I loved that he listened to me and did what I said. He was on time. I would use him again, hands down. "

Anu W. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, despite a few minor things, the end product is worth it. "

Carolyn D. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were always on time."

Cindy I. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Chris and his choice of contractors, all of the very few things that went wrong were my mistakes. "

Dave J. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication and the detail of the information he provided"

Jeff B. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was done properly at the price that was quoted. It turned out great. I would use Chris any time."

Katie C. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Punctual, reliable, and high quality of work"

Lata J. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very detail oriented. Everything has to be perfect. "

Lynn C. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very upfront. When they left at the end of the day, everything was neat and clean. They caused the least amount of disruption that they could. "

Manish K. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The job was finished on time. The communication about what to expect was good. The rates were good. He was pleasant to work with."

Marc P. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He got it done quickly and stayed within the budget. "

Mike A. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication and the accuracy of the completed project, I also was pleased with the pricing."

Nadine . Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The explanation of the overall plan, phase by phase, he is also reliable and he has good follow-through. "

Prity H. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like how knowledgeable he is and that he gave me so many different options. He put it all out on the table. I went in thinking I wanted one thing, but wound up with something completely different. I also like that he is so reliable. I can depend on him to get the job done. That makes things easier. I've had the experience in the past of working with someone who wasn't so reliable."

Ramsey N. Verified PortItalia Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He does good quality work."

Connie W. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were timely and whenever I had questions, they responded right away."

Cindy K. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the personal touch. He was there all the time. My wife and I were very happy with everything."

Dawn T. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's honest and hardworking. He does good work. He does fine quality finish work. If there is anything wrong, he will come back and take care of it. "

Greg P. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and finished when they said they would. Overall, it was a good experience."

Jim P. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good, consistent communication, they were very good about keeping me updated. They were neat, clean and they had very competitive prices."

Karen V. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He always followed through. He does quality work and he is easy to work with. "

Karl B. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked Chris. He got the work done at the price that he quoted."

Mark F. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Chris is always on the job. He cleans up each day. He is there when he says he will be there. The work is great. "

May N. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is very reliable and honest."

Sal P. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The professionalism, I refer people to him all the time."

Sandy G. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast. I felt like the quality was good and the price was reasonable."

Sarah O. Verified PortItalia Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Chris, who is the contractor and owner, is very receptive and helpful. He takes you wherever you need to go for stuff for your remodeling project. He is very honest. I was really happy with them. "

Drew J. Verified PortItalia Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were super easy to work with and they had a great designer. They always returned my calls."

Bina M. Verified PortItalia Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know their stuff. They got the job done. They were good at coming up with other options for ideas that didn't work. He was amazing. I am going to hire him again to do my bathroom."

Eric C. Verified PortItalia Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Liz N. Verified PortItalia Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The workers were fantastic, very hardworking, and very informative."

Jane B. Verified PortItalia Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The fact that Chris is very hands-on with the selection of materials, he goes with you to help you choose things, gives you information, and makes suggestions. He makes things very easy. Everything was on time. "

Nancy L. Verified PortItalia Construction Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"He was a very nice guy. His crew was reliable, the plumber was excellent and the work was absolutely beautiful."

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PortItalia Construction