Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
February 2008
We declare that Ponderosa Tree Service HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1285
(510) 397-9925
(877) 312-3502
P.O. Box 11277
Berkeley, CA 94712

Ponderosa Tree Service provides a comprehensive range of tree care services for clients in Alameda and Contra Costa Counties, including safety pruning, view restoration, stump grinding, shaping, thinning and hazardous tree removal. Owner and certified arborist Michael Veneziano also offers consultations that include detailed inspections and reports.

Mr. Veneziano is a veteran of the tree care industry—he received his arboriculture certificate while studying at Merritt College in Oakland and has conducted arboricultural research for the University of California, Davis. He’s also credited with developing improved techniques in tree growth and holds a patent for the Bio-Tie, a device created to strengthen and encourage strong root growth in newly planted trees.

Ponderosa Tree Service implements a zero-impact policy that ensures clients’ properties are treated with care. “We pay special attention to each property’s surroundings and landscaping,” says Mr. Veneziano. Most of the company’s employees have almost 15 years of experience, and they all undergo internal training to stay updated on industry methods.

Company Philosophy

“Customer satisfaction is our primary goal. We put the same amount of care and effort into each project, large or small, and we work closely with our clients to ensure we fulfill their needs.”

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Safety Pruning
Thinning & Shaping
View Restoration
Height Reduction
Large Removals
Stump Grinding
Surgery & Cabling

Comparative Summary

Ponderosa Tree Service provides a variety of tree care services for clients in Alameda and Contra Costa Counties, including pruning and trimming, removal of regular and hazardous trees, view restoration and preservation, planting, stump grinding and more. Most of the company’s employees have at least 15 years of experience and take part in internal training programs to further hone their...

Frequently Asked Questions

Q: How much does it cost to remove a tree?
A: "Cost varies depending on the size and accessibility of the tree. The price range can run from several hundred dollars to $2,500, depending on the tree and the size of the crew needed to remove it."
Q: How quickly can you get to a job?
A: "Depending on the size of the job or based on your needs, we can usually get to it within one week or less—sometimes as early as the very next day. It can also depend on the time of year and the occurrence of extreme weather events."
Q: Do you offer tree shaping and trimming?
A: "Yes. One of our primary specialties is maintaining the aesthetics of trees. We’re often hired to handle fine and delicate pruning."

Map

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Industry Info

Pruning techniques vary by tree species, but there are many basic ones you should remember.
When you prune a tree depends to a large extent on why you choose to prune it in the first place. Light pruning and dead wood removal can be done anytime, but other work should be reserved for specific seasons. Here are some general guidelines to...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Ponderosa Tree Service
has passed all rating steps and has earned
The Diamond Certified Award
No. 1285
Continuously qualified since February 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

A. A. Verified Customer Name
"They did what they said they were going to do in an orderly and quick fashion. They cleaned up after themselves and got it done."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Ponderosa Tree Service
P.O. Box 11277
Berkeley, CA 94712
(510) 397-9925
(877) 312-3502
(510) 843-7500 fax
DCID5108453644
DCID8773098733

Mon - Fri: 8am - 5pm

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Michael Veneziano
39
10
International Society of Arboriculture Certified
657977
Liability Insurance, Worker's Compensation
Mike Arndt, General Manager
1971
Tree Care and Hazardous Tree Removal
Residential and Commercial
Alameda Tree Service

Photo & Video Gallery

Survey Responses For

Ponderosa Tree Service

Ponderosa Tree Service: Average 9.1 out of 10 based on 125 unique customer surveys of these open ended questions.
A. A. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do in an orderly and quick fashion. They cleaned up after themselves and got it done."

B. H. S. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of the job."

Yuri U. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job efficiently. Considering my circumstances, they did the job right away, so I was pretty happy."

Hans C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did it quickly."

V. T. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick."

Q. S. M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work, they were clean, efficient and every time I called them, they were right there on the spot. The pricing was competitive. They went by what they said. I've been using them for about four years. "

Ty A. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came and did what they said they were going to do."

Shahin B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Being on time, doing the work quickly and their professionalism, I also liked the equipment and the number of people working on the project. When we requested that they don't go in the yard, they just hung from the tree and did the work."

Steve B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and came when they said they would. They were also very clean."

Gladis B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were personable and they worked with me. They did what I asked them to do."

Andrew B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. It's pretty hard in that industry to get anyone to respond. We had a tree that was down, so they were able to mobilize a crew quickly and came out on the weekend and took care of the problem. They were really respectful of my property."

Lisa B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and got the job done quickly. They knew what they were doing and did a good job."

George B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and nice. We had a huge tree cut down. They gave us a lot of information and the process went very smoothly."

Joy C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing."

Will C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and fast."

Dee C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do. They did it in a reasonable and professional way."

Marianne C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really personable, professional, easy to work with and responsive. "

Marie C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've dealt with them for many years. I feel comfortable with them and I think they know what they're doing."

Gloria D. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They left no sign that anyone had been there. I met with Michael and the landscape designer. Between the two of them, they fixed everything. There was a huge dead tree in our yard, and they did an amazing job getting rid of it."

Robin E. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job."

Melody E. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come right over and they call back. They did a fantastic job on our trees. They didn't damage anything. I wouldn't call anyone else."

Charles F. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they were going to come and took exactly as long as they said it was going to take. They also cleaned up and did a good job. I couldn't ask for more."

Sue F. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very polite, prompt and they cleaned everything up. They also left the logs in the proper place. It was good."

Carol J. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"That they followed directions and did a good job"

Mary J. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great. I've been using them for years."

Candi J. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professional, on time and great work"

Ronald K. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and pleasant. They weren't noisy and cleaned up after themselves."

James L. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be efficient, they left the place clean and took care of everything."

Gail L. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very honest. They didn't push us to do things that could wait a year from now. I think they're terrific."

Phyllis L. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're accommodating, effective and skilled."

Mary M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did their job well."

Paula M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, tidy and careful."

Gayle M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the price was good. They did good tree shaving quickly. The guy who did the estimate was very easy going and easy to work with."

Dan M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, efficient and got the job done. They did it correctly, excellent service."

George M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of business right away. "

Rita N. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were on time and called when they had to change their schedule. They were very professional."

Randall O. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The whole thing was pretty seamless. They came, took the tree down and left."

Wilbur R. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were readily available. I called other places but no one even got back to me. When I called them, someone answered the phone and scheduled an appointment to get me an estimate the next day. They were very efficient. Good work, everything was cleaned up afterwards."

Daniel S. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. The people that I interacted with were really good, the salesman and the foreman of the work crew. I was really happy working with them. In my neighborhood, they ended up doing three other houses. The word of mouth was good."

Betty S. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're reliable. If I don't like something they've done, they redo it. They're very cooperative. They respond to their customers."

Pamela T. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and they were very direct. We called other people, but they never showed up. "

Shirley V. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're direct, nice, they help me make decisions that I certainly don't have the knowledge to make and the work is good."

Fannie W. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a very professional and quick job. They cleaned up very well. They took down the tree without damaging the neighbors' property."

Ross Y. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who came out to give me the evaluation was right on with good information. Everyone showed up on time, which was critical for me coming from one county to another. I needed someone on time and they were there."

Stanley B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're good people and they're professionals. They were up in harnesses and ropes trimming everything. The tree sitters in Berkeley should've taken lessons from them. It was like watching circus performers. They were spectacular."

Melissa C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up early. They got the job done faster and cheaper than they said they would. They were very clean."

Eric K. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very competitive price wise. They were also very responsive in terms of a proposal. They scheduled a good time to do the work. They were a no-nonsense company."

Michelle L. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time. They were neat and clean. I thought that they were personable enough. They came on a day when they were paving the street and they dealt with that pretty well. "

Dawn M. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were flexible and able to add work beyond the work that was originally agreed upon. They also did a nice job on the clean-up."

Linda L. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The punctuality, the professionalism, and the attention to detail"

L. M. H. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very efficient."

Jennifer S. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were extremely reliable and thorough."

Margery B. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been here a couple of times. I'm very pleased with what they've done."

Evered C. Verified Ponderosa Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and they cleaned up. I was very satisfied with their service."

Fred A. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their expertise was great. I think they're at the top."

Russell B. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal care"

David B. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"No nonsense, convenient, did the work, cleaned up and the end product was great."

Mike B. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good communication, quality work, on time and reasonable price"

Doug B. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional, thorough and nice about the whole thing."

E. C. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're quick and efficient. They look like they know what they're doing and they clean up well."

Dot C. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and competent."

Brian D. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really liked Kerry. They were responsive and Michael was great too."

Joan E. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out promptly to give us an estimate. They were very skillful and careful. They cleaned up and protected the house from branches, so we were very pleased with them and we'll certainly use them again."

Lynn E. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was very quick. They've always been very reliable."

Marianne F. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did everything we expected. They came, looked at what needed to be done and did it."

Andy G. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a very good job, no hassles. They took care of my problem."

George K. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would."

Noree L. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The consultation about what kind of work needed to be done and the realistic estimate"

Lois L. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The tree people were very proficient and nice. They cleaned up beautifully."

Mike L. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personal, friendly and competent service"

Janet N. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional, polite, on time, helpful and they did a good job cleaning up. I intend to use them again."

Elizabeth P. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge about trees"

Peter R. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very professional. They know plants and trees and they're very careful with their work. A lot of people working in gardens don't know the damage that they can do, but they know what they're doing."

Sue R. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked everything from beginning to end."

Ron S. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to understand what we wanted."

Corey T. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were proactive in giving me information about other shrubs that could cause me problems down the line."

Connie U. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, clean and pretty much listened and discussed things with me."

William U. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"When I had an emergency situation, they showed up immediately and took care of it. They also cleaned up after themselves."

Jill W. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. They came out, looked at the situation and did what they said they were going to do. They handled the situation without damaging my other plants. The guy who came and did the estimate was very personable. "

Victoria W. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were timely and efficient."

Shelly Z. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did exactly what they were supposed to do in the amount of time that they promised. They were also very friendly and easy to work with."

Steve C. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I very much enjoyed meeting Mike. He was knowledgeable and professional. I also thought his crew was great."

Cindy C. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient."

Fred C. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very competent and knowledgeable. "

Marianne F. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, they did what they said they would do well, and they cleaned up. We got a sense that they were reliable and competent."

Carole P. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was very happy with them. They cleaned up and were able the answer questions that I had."

Anna T. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and they gave us a lot of information."

Elliot T. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people we dealt with were professional and friendly."

Beverly H. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. They came on time and they did exactly what I asked them to do. I liked their reliability and dependability."

Kevin T. Verified Ponderosa Tree Service Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did their job on a budget. It was a good job and a really good clean-up. They did everything I asked them to do. I thought they were professional. The crew exceeded my expectations."

Jim F. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and ready to move on quickly."

K. S. P. M. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explained what they intended to do well and followed through."

Carol B. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Prompt service"

John B. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked what the two men who came out did."

David B. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would."

Pat B. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always stick to their estimated price. They also come when they say they're going to come. They took down a huge tree which was a remarkable feat to watch. They're a good, solid business."

Johnny C. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, timely and professional."

Cynthia D. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and willing to deal with someone who didn't know anything about what they were doing."

Wayne F. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people were really nice. They knew what they were talking about. They gave me a good description of what they were going to do and did exactly that. They did a good job."

Lisa G. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and got the job done quickly. A big crew came out. They were willing to cut the thorns off of our Ines, so we were really appreciative."

Julie G. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They give personal service, which I like."

Joe G. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked dealing with them. I really liked Kerry."

Eugene H. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice and easy to work with."

George J. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty straightforward in terms of letting me know what to expect. There were no surprises."

Fredrika M. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did it like they said they would. They were neat and got the job done."

John M. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very good at helping us settle a dispute with our neighbors about how the tree should be trimmed."

Sally O. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their ability to work with me, we discussed things, but if something wasn't quite right, they worked with me."

Mara P. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and willingness to deal with mistakes"

Michael R. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Responsive and easy to work with, no surprises"

Giora S. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Michael. He's personable and very honest with me."

Greg W. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The speed in returning my calls"

Susan W. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Reliability and competence, they're a good company."

John Y. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Efficiency and the price"

Melinda O. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very knowledgeable. They kept me informed throughout the entire process. They did a good job with the clean-up."

Kathryn R. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were easy to get a hold of. They did a good job. I really appreciated the ten percent discount card I received in the mail."

Sally O. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've used them many times over the last four years. They are very skilled."

Grant G. Verified Ponderosa Tree Service Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came in and got it done in a timely fashion."

Leticia A. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time when they said they would."

Michele F. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked the advice that Michael gave us. "

Chris K. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were friendly."

Marilyn L. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked the work that they did."

Mary S. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were very personable."

Donald K. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked that they had an English-speaking person who stuck around and offered to do a walk-through with me at the end."

Greg K. Verified Ponderosa Tree Service Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked that they got the job done. They were responsive."

Lois G. Verified Ponderosa Tree Service Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Ponderosa really tries to do a good job. The workers are good and very organized."