Pimentel Paving, Inc.

Pimentel Paving, Inc.: Average 9.1 out of 10 based on 104 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

D.D. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Good work for a reasonable price"

"I get few extra things for no charge."

Jeff M. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Thorough, honest, well priced, and professional"

Steven R. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job, and they did the job they said they would."

"They provided good service, and they were on time."

R. W. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They went beyond the job and did extra. They did a great job up at the winery."

V. C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, they do what they say, and I can do it on a handshake. They do good work. That's why we use them."

Melouse P. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great people, and the job was perfect. I would recommend them to anyone."

Kathleen . Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them 4 or 5 times. The customer service is a major thing. Carol in the office is very helpful. They answer any questions we have. They come out to the site and meet with us."

Lynn K. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very much on time, very professional, and very well presented. They did exactly what they said and there were no surprises."

B. C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a long history with them. We enjoy working with them."

Z. I. F. S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Joe is very easy to work with. He has done work for me over the past eight years. Overall, I think they're great."

Barbara G. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do and then some. I thought they did an amazing job."

Lisa H. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did their job."

Glen G. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They scheduled the work in advance and did the work in one day. "

Mrs. R. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, professional, and very nice."

Cara S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is prompt, professional, and the work was done exactly as I asked him to do."

Duffy S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He does what he says he is going to do."

B. C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The office people and workmen were friendly and easy to work with."

Pat B. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, clean, and friendly."

Lily B. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient. They did extra work without even charging us for it."

Cheryl C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up when they said they were going to and did a good job."

Nick S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and did a good job."

Steve E. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and efficient. They finished when they said they would."

Tim W. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made sure that we were satisfied."

A. P. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality of the work and done in a timely manner. Joe was great."

F. C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they showed up in a timely manner and were very friendly. "

R. R. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Bill S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did nice job and they did it in one day. "

Gene C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were personable and did a great job."

C. J. M. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stood behind their work and did exactly what they said they'd do."

S. L. I. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that the owner shows up on the job to check on everything and Caroline in the office is wonderful to deal with. We also like that they have the same crew of guys on all of the jobs. "

Eric M. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Kevin L. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reliable and did a great job. "

M. C. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came here and got everything done on schedule."

Tom R. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. "

B. K. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are so easy to work with on all levels. They did good work and showed up on time."

Joe F. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their conscientiousness, dealing with Caroline and Joe was great too. They have a great team and stay by their word. They're on time. I wrote a thank you letter and called them back for a neighborhood project again because I was very happy with their work."

Bill Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just did a small section of pavement, but they did it very neatly and did it when they said they would do it."

Richard D. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a thorough and conscientious job."

S. C. B. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them exclusively; they are responsive, honest and reasonably priced. "

S. S. U. P. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are reliable, honest and the quality of work is great."

Bob W. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner himself does some of the work and makes sure the job is done right."

Walt H. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and started and finished on time. Also, they are good at calling the customers and confirming schedules. "

W. E. S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness, the ease in scheduling and that everything is done in a timely manner."

Joel F. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and nice people. I liked the job they did very much."

Maria G. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked the quality of work and workmanship. They also did the job on time as promised."

Pam H. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reasonably priced and very efficient."

Mrs S. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They paved our road and really did a good job."

Mike R. Verified Pimentel Paving, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude and work ethic. They were also very informative and did a really great job."

E.B. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good value"

"The quality of the work"

H.C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I thought they did a good job."

"They responded quickly to my request for a quote."

H.G.H. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are honest, and they do what they say they are going to do."

"They seem to be easy to work with, and they do it in the time frame they say they are going to do it."

Tom Z. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a nice job. They did what they said they were going to do."

"He did what he said he was going to do. He did a good job."

Tom G. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were on time."

"The owner was on the job from the bid process all the way through the finish. They did the job exactly like they stated it."

Dave V. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that he owns and operates it. You get a pretty tightly run job and a lot of experience. He followed up on all the details I wanted."

Lindsay A. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They gave a very detailed quote and we knew exactly what we were getting. Then, they went ahead and did that."

Jim M. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly."

G. C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get a hold of, and they were on schedule."

Lindsay A. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were extremely responsive from beginning to end."

M. R. T. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He looks at what is best for the customer, and what the customer can afford."

W. E. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have a long-term relationship with them."

H. C. C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and honest."

Bob C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought the price was good."

Carolee M. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating and did a good job."

Jerry H. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and did a good job. "

Tom H. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a quality job in the time they said they were going to do it. "

M. H. V. . Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail is great and they're an outstanding paving company."

Paul G. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Joe Pimentel is an accommodating guy, good to work with and aims for all of his customers to be happy."

Lorna W. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and Joe was very helpful."

Ruth W. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good pricing and the work was done quickly and efficiently."

B. C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to communicate with. We had an unusual situation and they accommodated everyone involved."

E. R. V. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were responsive to our needs and were very prompt. "

Susan S. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They guy seemed to know what he was doing. They had good equipment and seemed to be well organized."

Mary T. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job they said they would and a bit more which was very good."

W. U. E. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The ability to work with us. "

Rich V. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did what he said he was going to do and they were right on time."

C. C. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The initial quality was good. We had some heavy equipment on the road before it was cured and they came out to fix at no extra cost."

Glen D. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They prices were competitive and they did what they said would do."

Jon P. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, did a good job and kept their commitment. They were also very organized and there were no surprises."

John M. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of work they did."

Gynne S. Verified Pimentel Paving, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did good work and it looked good."

I.H.A. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did a full job for about $20,000. If I ever need more work done, I will call them."

"They're pleasant, really nice to work with, and very hand on. They come from a good family. It's a family business, and they are warm and inviting. You don't get called back three times if you are just okay. "

Andrea M. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that Joe was on the job and part of it."

Michael M. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done when they said they would."

Doug A. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The pricing, and they were a pleasure to deal with."

John W. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came on time, and they did what they said they would do."

Mike D. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Tim W. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that the owner was on-site while the work was being done. They were professional, and they returned my call in a prompt manner. "

H. A. A. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quality of the work, in a timely manner and Joe was great."

Ralph M. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done and were responsive to any complaints I had."

Jeff H. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy going and did a good job."

Tim W. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got back to me very quickly with the estimate."

Steve R. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was satisfied with the job and I can"

Jeffery R. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Joe and Caroline were great."

Marsha T. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came exactly when they said they would, answered my calls when they said they would and were very attentive to my needs."

Dennis A. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Once they got here; they did a good job."

Don T. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They tried to do a good job, but they had a lot of down time. Their supplier could not bring material when they needed it here."

Gerry M. Verified Pimentel Paving, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were precise and did what they said they would."

Keith H. Verified Pimentel Paving, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They did the work when promised at the price they promised."

Martin S. Verified Pimentel Paving, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Joe does a very good job."

Scott H. Verified Pimentel Paving, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were able to get the job within the time frame they promised."

L. B. C. D. C. Verified Pimentel Paving, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Overall they did a good job. "

George P. Verified Pimentel Paving, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They got the job done on time."

Kevin H. Verified Pimentel Paving, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They worked out fine for me."

Mike H. Verified Pimentel Paving, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Nothing"

Pimentel Paving, Inc.

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