Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
June 2002
We declare that Pennzoil 10 Minute Oil Change HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #97, 98, 99, and 100
(707) 575-5823
690 Mendocino Ave.
Santa Rosa, CA 95401

Finding the time to service a vehicle can be a challenge! Pennzoil 10 Minute Oil Change centers help make important regular maintenance as easy as possible. The shop performs a variety of quick and convenient services to keep vehicles—and the busy lives of the customers—running smoothly. There's no long wait, and no appointment is ever necessary. Of course, there is the trademark full-service, 10-minute oil change that includes a 14-point inspection. Pennzoil 10 Minute Oil Change also offers a radiator drain and fill, automatic transmission fluid exchange, power steering fluid exchange and a professional fuel and air induction system cleaning.

Pennzoil 10 Minute Oil Change team members are knowledgeable about your vehicle and perform all services quickly and expertly. They use premium Pennzoil products and specialized equipment. All products and workmanship are backed by a 90-day limited warranty. Pennzoil 10 Minute Oil Change Centers protect the environment by recycling all used fluids and oil filters. They are a State of California Certified Oil Recycling Center.

Owner Philosophy

“Pennzoil 10 Minute Oil Change promotes trust, reliability, and service for consumers. We pledge to provide superior service at a fair price using only quality products and skilled technicians in a clean, safe and comfortable environment.

“If for any reason you are not completely satisfied with our products or services, return to any of our locations and we will cheerfully remedy the situation to your satisfaction.”

Power Steering Fluid and Coolant Systems
Fuel Injection Cleaning
Radiator & Transmission Fluid Exchange

Serving Marin, San Francisco and Sonoma Counties
Findings based on statistically reliable research from 756 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 756

Diamond Certified Qualification

Based on 756 customer surveys, we declare
Pennzoil 10 Minute Oil Change
has passed all rating steps and has earned
The Diamond Certified Award
No. 97, 98, 99, and 100
Continuously qualified since June 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"How attentive they were updating my vehicle's current service information on the computer and the information for other services needed."

–Anthony E.

"They were pretty accurate. They cleaned out the inside of my car, they checked my oil, and they checked my tires. I was satisfied with their work."

–Bill L.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Pennzoil 10 Minute Oil Change
690 Mendocino Ave.
Santa Rosa, CA 95401
(707) 575-5823

Mon - Thu: 8am - 6pm
Fri - Sun: 9am - 6pm

Serving Marin, San Francisco and Sonoma Counties
Liability Insurance, Worker's Compensation
Nick Samios, Owner