Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
November 2013
We declare that Peninsula Parking HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2088
(650) 564-3219

Rae Ann Reichmuth, Owner

Peninsula Parking provides a variety of transportation and parking management services for clients throughout the Bay Area. The company offers professional valet parking for all occasions and establishments of any size and nature, and its shuttle service provides transportation for corporations, special events and other destinations.

Owner Rae Ann Reichmuth says that in addition to Peninsula Parking’s diverse service capabilities, one of the keys to the company’s ongoing success is the professionalism of its highly trained staff, which includes a National Parking Association (NPA) Certified Parking Professional. “Anybody can park a car–it’s how you treat clients that makes the difference, which is why we invest so much into employee training programs. In the end, our professionalism and dedication to customer service really set us apart.”

In addition to valet parking and shuttle services, Peninsula Parking offers consulting and surveying to help businesses maximize the efficiency of their parking areas. Whether providing commercial parking solutions or valet services for private events, Operations Manager Jeff Blaser says the company’s ongoing success is a testament to the value it offers. “Our ability to organize our staff in efficient, cost-effective ways enables us to keep our prices competitive while providing a superior level of service.”

Company Philosophy

“We’re dedicated foremost to customer service and satisfaction, as represented in our company slogan, ‘Service is the Key.’ From our ability to provide innovative  parking solutions to the professionalism and dedication of our employees, we guarantee our clients will receive the best service for the best value.”

Serving the Bay Area

Valet Parking
Shuttle Service
Parking Management
Traffic Control
Car Wash and Detail
Consulting Services

Comparative Summary

Maintaining customer satisfaction is crucial for any business, but it’s even more important for valet parking companies that have earned the prestigious Diamond Certified award. For Peninsula Parking, the key to achieving and maintaining high levels of customer satisfaction is simple: make sure all its services are as comprehensive and detail-oriented as possible. “We’re known...

Frequently Asked Questions

Q: Are you properly insured?
A: "Yes, we’re completely insured and bonded. If you prefer, we can also offer additional insurance coverage for your event. It isn’t necessary, but some people like to have it to feel a little more secure.  "
Q: How do you handle pricing?
A: "Our proposals are specific to the parameters of each job. We don’t just give an hourly rate or a sum total; rather, each price is based on a variety of factors specific to the event. Our proposals are very detailed because we want each...
Q: How should I go about tipping?
A: "Many of our customers tip 15 percent based off the labor on the final bill, although some like to tip individual valets and other employees. When it comes to gratuity, all our tips are held by the event manager and split evenly among the sta...

Industry Info

When using a valet parking service, don’t forget that the company isn’t liable for theft or vandalism.
Most people assume their vehicles are safe from intruders when they’re with a valet parking attendant, but it’s important to remember that even though a valet service will do its part to ensure the security of your vehicle, it doesn...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Peninsula Parking
has passed all rating steps and has earned
The Diamond Certified Award
No. 2088
Continuously qualified since November 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Lauren A. Verified Customer Name
"They are very organized and very professional. I thought they were fantastic."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Peninsula Parking
(650) 564-3219
DCID6505965728

Mon – Fri: 8:30am – 5:30pm

Serving the Bay Area

Rae Ann Reichmuth, Owner
20
150
Liability Insurance, Workers' Compensation
National Parking Association, San Carlos Chamber of Commerce, San Jose Chamber of Commerce, Silicon Valley Chamber of Commerce
2006
Valet Parking, Shuttle Service, Parking Management, Traffic Control, Car Wash and Detail, Consulting Services
1,000
Commercial, Individual
On-Time Arrival Guarantee
San Mateo Valet Parking

Photo & Video Gallery

Survey Responses For

Peninsula Parking

Peninsula Parking: Average 9.4 out of 10 based on 125 unique customer surveys of customer satisfaction.
Lauren A. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very organized and very professional."

"They are very organized and very professional. I thought they were fantastic."

Allison A. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, polished, on time, and very friendly to the guests."

"It was a rainy night. They were self-contained, didn't ask for anything, and just braved the storm. It was nice that they were so unobtrusive. They were perfect. I'll use them every time I need that type of service."

Amy K. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, they respond quickly, and the valets are always really great."

"I like that they get back to me very quickly."

Anastasia A. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're great and really satisfy their clients"

"They have a good staff."

Bruce T. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they were very efficient and courteous, and that I would use them again"

"Their timeliness and courteous service"

Cal T. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I use them all the time. Their valets are right on time, they communicate throughout the entire experience, and their follow-up is amazing. They are the only valet parking service I ever use."

"Their communication is great."

Claudia L. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very reliable and they did exactly what they said they would."

"The people that came out to our home were very responsible."

Dixon L. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good organization that does their job."

" I thought the personal element of the service was very good. They were easy to deal with personally."

Elizabeth G. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do the job well and they are very professional. I would definitely use them again."

"I think their professionalism and their rates are good."

Geraldine S. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very efficient and organized."

"They were professional."

Lisa S. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very prompt and professional"

"They were accommodating to a challenging parking area and they were pleasant to work with."

Lisa Z. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought that they were very professional, well-mannered, positive, and prompt. They did a great job."

"I loved that people didn't have to walk up the hill to get to my party. They were very reliable and competent. I was really pleased with them."

Nahid K. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're courteous, on time, and I liked the staff, who were very nice and friendly."

"I liked how nice and punctual they were."

Netta F. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable."

"We had a job to do and they did it. They were also very courteous."

Rachel C. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provided friendly service with a really nice, professional staff."

"They were really courteous with our guests. They also helped us put something in the cars of our guests, which was nice. We were really happy with everything they did for us."

Sara M. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable."

"They're prompt, reliable, friendly, and my guests had no complaints."

Anne M. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a very good valet service."

"They're very organized and they know what they are doing."

Stephanie F. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, dependable, more affordable than others, and they do what they say they're going to do."

"They're very thorough with their emails and other communications. For example, their contracts are easy to read. I think they provide a great service and I've been very happy with them."

Susan D. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are dependable and friendly."

"I can count on them. I knew they'd show up and that the staff would be really friendly and cheerful."

Suzy T. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very friendly and professional."

"Their staff was very friendly."