Pacific Custom Flooring

Pacific Custom Flooring: Average 9.1 out of 10 based on 65 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Adam S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installer was quick and efficient."

David S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely accommodating, and they worked very hard to make sure we walked away from the experience completely satisfied."

Eileen G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way it was put in, and it was put in when they said it was going to be. Everything seemed to be on schedule. Everyone was very nice."

Helena S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their craftsmanship, and they were very professional."

J.R. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they cleaned up after themselves."

J.G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and they did a good job. It looks nice."

J.P. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional. They were courteous, prompt, and they worked efficiently. From start to finish, everything went smoothly. I was very satisfied with everything."

Joan P. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their salesman. The guys who came out and did the installation were very good."

Michelle S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were experienced and easy to work with."

Monique O. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were experts at what they did, both the workers and their sales representative."

Rebecca H. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think their professionalism and the quality of their work, also, they were able to manage the production. They stayed within the time frame and even finished a little early."

Sam K. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"From start to finish, they listened to what I wanted. I got the product that was exactly what I wanted."

K.S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, and the quality was good."

L.B. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The estimator was extremely friendly, and the people who came out to the job were very conscious. I couldn't have asked for a better experience."

Daniel D. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating."

R.B. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't have any problems, and I never had to wait for responses. Things went really smooth."

A.G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really helpful and efficient."

Dimitri K. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The job was great."

L.S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely diligent, and the quality was very good."

Edward M. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good quality job. Their service was also good."

Kevin M. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Alex was great to work with. They showed up when they said they would and finished on time."

Tatyana D. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, helpful, and prompt."

Z.R. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are satisfied with the material they used and the work."

I.R. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, and they cleaned up well."

Diane G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality is always good when I use them."

Emanuel E. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the workmanship."

Mina G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were polite, and the job was completed on time."

Anna E. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsible, efficient, and fast."

S.P. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very flexible and fast."

Lana G. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was great."

Marsha S. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, reasonably priced, and they knew their business."

B.F. Verified Pacific Custom Flooring Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, and they did what it took to do the job right."

Earl R. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The combination of their price and quality, they did a quality job at a good price. They did a very good job."

Kevin R. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a great job, they worked hard, and they got it done quickly, so it didn't interfere with my business too much."

Kieran G. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick, professional, and eager to please."

Leland L. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and very honest. The gave us a quote and stuck with it. They actually finished a couple of days sooner than when they said they would."

Virgil B. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did quality work."

Issak R. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the consistency."

Willie G. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the finish."

Daniel D. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency."

A.S. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their communication was good."

Francisco Q. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality, consistency, and the workers themselves."

Edward S. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the friendly service and flexibility."

B.V. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked Alex. He was professional and helpful."

Y.H. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional and reasonably priced."

Steve C. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism and courtesy."

Catherine B. Verified Pacific Custom Flooring Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and everything went smoothly."

Cliff Y. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work."

Debbie M. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their good service, they worked with my time frame. The installation went great."

Ina M. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, courteous, and they delivered."

Michael E. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy I dealt with, I can't remember his name right now, but he was really very helpful. He was knowledgeable, he showed me a lot of options, and he coordinated the entire project. They met all of my expectations. They did a great job. I was very happy with them."

Adrianna J. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward. They explained everything, and they were able to accommodate most of our requests."

Robert B. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Alex, the salesman, really knows his stuff. He doesn't 'BS'. It's nice to do business with someone who knows what they're doing."

Victor C. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They worked quickly, and the quality was good."

Alonso S. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very nice to work with."

Eileen H. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a overall good job."

Gabriel D. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really nice."

Joseph H. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to my needs and concerns at the time."

L.S. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, and they tried to satisfy our needs."

Ted O. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do good work."

Irene B. Verified Pacific Custom Flooring Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are nice, honest, and hard working."

Bill L. Verified Pacific Custom Flooring Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They worked really hard. The floor looks really nice."

Y.Y. Verified Pacific Custom Flooring Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quick to discuss my concerns."

Herman M. Verified Pacific Custom Flooring Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The personal attention from Alex was very nice."

M.J. Verified Pacific Custom Flooring Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The help I got with my early inquiry and how well they answered my questions."

Pacific Custom Flooring

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Pacific Custom Flooring