Pacific Coast Carpet, Inc.

Pacific Coast Carpet, Inc.: Average 9.1 out of 10 based on 125 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Andrew L. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very prompt and they got the job done."

"The shop was close by my work."

Barbara J. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are easy to work with, and they have great customer service. The installation was a breeze."

"I just like the way I was treated as a customer. They spent time with me. I thought that their product was really good."

Bob B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a great team to work with."

"Accessibility, flexibility, and fairness in pricing"

Bob C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very easy to work with. I got a large remnant that took care of my whole master bedroom and he gave me a very good price."

"The service, they did what they said they were going to do and they showed up on time. I was very satisfied. They were very cooperative."

Corey P. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You should go there and get something."

"Good service"

Freda L. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional and they did the work on time."

"The quality of their product and the quality of their work"

Jeanne K. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Efficient, nice, personable, and they did a good job. However, they had to re-do part of it. The man who was the installer banged my wall with my couch and he left a big hunk in the wall. He wouldn't take any fault for it."

"The lady who came to do the measurements and did the job really knew what she was talking about. She was very experienced."

John M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They keep doing better and better work over the years. I keep going back. I even have a contract with them to do another apartment for me."

"They are very easy to work with, very professional, and very reasonable."

Valerie W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them to rest assured that their advice is valuable."

"I would give them a '20'. They are a small organization and they come when they say they are coming."

Lavonda O. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It was fast. He came out and gave an estimate. It was ready within a day or two."

"It was straight to the point. They came out and gave me a quote. They had good customer service. No one was rude and everyone was pleasant and helpful when I went in."

Maria Z. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Everything is good about them. When I ordered materials from them, I didn't have to wait. The installation was done in a timely manner and well."

"So far, the quality is really good."

Mick B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"To buy carpet from them"

"Everything, the quality of the carpet and their service, they've been exemplary to me."

Paulette G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have been there for a long time and their warehouse is simple. I think they were economical and fair. They were fast. They were able to give me an estimate right away and put my carpet in right away."

"The service, you can order any kind of carpet. The service is fast and they have good quality customer service. You can always find good quality carpet."

Alicia S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have had mixed experiences, so I can't say really."

"I feel they stand behind their products."

Roseanne A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I advise other people to use them."

"I would give them a '10+'. I like a lot of things. I like their workers and their quality of work."

Steve S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I tell all my friends to go there."

"When you call them, they come. When you want it installed, they install it."

Susan F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Family-owned, and they have very personal service."

"Price, they are an old-fashioned family business. If I want something real and genuine and the right price, I will go with them."

Trudy E. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are there"

"The personal touch and it is not a big place. They treat you like a friend. I tell all my friends about them."

A.C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, friendly, and they took care of business. I was happy with their service and with the price I received."

P.F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and their follow-up, all of their employees are great. They are very nice."

S.Y.C.H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's close to my place. They are there when they tell me they are going to be there, and they do a good job."

Alexandra D. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Knowledgeable sales staff, the workers were really efficient. They left the place clean."

Alvaro G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me a good price. They helped me. They serviced me right away and gave me a couple of feet of extra linoleum. I liked them."

Ann C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest, they knew what they were doing, and they knew their business."

B.R. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good. They did a good job."

Billie H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service, and they were very fast. The service was quick. They did what they said they would do."

Bob C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service and the quality of their work, they were prompt, thorough, and they did a good job."

Bobbie D. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good price and good work"

Bridget B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable, friendly, and they did a good job."

Bryon H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and accommodating."

Cathy T. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, follow-through, and the quality of their craftsmanship, they are really good at what they do. They are the best."

Chad B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their location"

Charlie C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good selection, their price was good, and their people were friendly. Their service was pretty good."

Charlie S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service, they were prompt and efficient."

David P. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offered a quality installation for a very competitive price. I was very happy with their service, their price, and their willingness to go the extra distance to do a good job and make the customer happy."

David S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they handled the order in the showroom and their treatment of the customer, they were very courteous and very friendly. I was very pleased with my experience."

Debbie S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just liked their honesty in helping me select what I needed. I had a piece of carpet that went bad. They replaced it four years down the road."

Dennis G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service, quality materials, and a quality price, they weren't cheap. It was a quality product for a quality price."

Diane W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency"

Diana F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person I dealt with"

Donna S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were very customer friendly, they had reasonable prices, and they had what I was looking for."

Eleanor J. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmen were very good, and the quality of the carpet was very good."

Gilbert T. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very polite, they seem to know what they are doing, and they do a very good job."

Gloria S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fair, honest, personable, and they had a lot of options. Also, I like supporting small businesses and small chains."

Heather A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their service level. They were very knowledgeable, trustworthy, and their service was great."

Helen D. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous. The gal had a very nice way about her. The people who came out to do the carpeting did well."

Jackie B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, very helpful, and anxious to satisfy me. They did a great job."

Jacqueline A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked John, the owner. He came over to my house. He was a friend of a friend. It was a good recommendation. I thought it was a really good service."

Jeanne P. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their service, their courtesy, and their good prices on remnants."

Jennifer E. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they were pleasant and efficient."

Jennifer J. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to deal with, very professional, and very responsive."

Jerry H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, quick, and clean. They are nice people to deal with. Every time I have used them, they are just really nice."

Joe C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the sales end. I liked the careful presentation of what my options were. The salesperson was very good about encouraging me to take samples home. The competence of the installers was wonderful."

Jorge H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there on time when they told me they would be, and everything just worked out well."

Julio A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly. They offered me a good deal. "

Kathleen B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I live in Dixon, but I would still get a quote from them. They gave a great price, they did a great service for me, and they installed when they said they would. "

Kathy H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were able to help me out with my rental. They helped me get the best quality for the price. They didn't just try to sell me something expensive. I have used them on a number of occasions."

Kirk L. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their prices were good, their service was good, and the quality of carpet was good. Their people were friendly."

Larry A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they treated us when we were there. They got through everything, so we were very happy with them. We have used them for years."

Laura V. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they promised. The carpets still look beautiful, and they gave us a good price."

Leo H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's convenient. They have a lot of material in stock, and they are very friendly."

Leonard T. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very impressed with the installer. He was really careful and almost an artist in the way he sculpted the carpet. The carpet quality was good. They just did a really good job. It was great."

Linda A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were willing to work with us. They were friendly, helpful, and there wasn't a lot of pressure. Things got done. If there was a problem, it was taken care of. "

Madeline Z. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were people there to help me."

Marshall A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just friendly and accommodating. They took the time to take care of any issues."

Martha F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had what we needed. We have used them before and without any problems."

Mary V. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That they were cheaper than anywhere else"

Mitch B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. The service, the product they sold, and I especially liked the guys who came out and did the work. I have been in business for forty years. Pacific Coast Carpet was excellent. "

Mary C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be interested in helping us. Also, I liked that they had a lot of product. We were happy with what we got."

Nettie S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that I wanted them to do."

Nick V. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied with their quality and workmanship."

Pat T. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The sort of relaxed environment, they had good stock and good prices. They seemed to target the price lines that were appropriate for what I needed."

Phoebe S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me everything. If I had to say one thing, it would be the look of everything after they finished, it's beautiful. Everything was wonderful. I was very pleased with them."

Rex S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought their prices were fair, and the installation was quick. The installers cleaned everything up."

Richard B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and very thorough."

Richard C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the owners. They were very kind, customer service oriented, and they spent a lot of time with me talking about different products. I was happy with them."

Richard F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to deal with, they came to my house, and they helped me make decisions. The installation was really good. I know a lot about carpet. These guys were professionals. They totally accommodated the way I wanted to have it done."

Roy B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they were going to. They finished up nicely, and they were really nice people."

Chris D. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reasonable."

"They were on time and got it done on time."

Linda O. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Honest, quality work, and reasonable prices"

"The reliability"

Shelley C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"That they have a knowledgeable sales staff"

"I think they have good prices. They didn't just come in and put the flooring in. They took measurements and had pre-cut moldings, which nobody else offered."

Bob M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The price was competitively low."

Carolyn H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and assistance while we were shopping, we were very pleased throughout."

David O. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their selection, I was looking for a remnant to cover a certain area. They had something pretty close to what I was looking for."

Dennis B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the help that I get when I go in for a consultation. They are pretty quick and thorough. They get it done in a timely manner. I like that the owner comes out to do the measuring. She does a good job. They give good advice, and they have a good selection."

Doug R. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good products and good service"

H.M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The process of choosing the products and the help that I got"

Jesse C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The carpet that I purchased was great. They were really friendly, great, and helpful. They gave me a good price."

Jim P. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their pricing. They came out on time, they got it done, and I haven't had any complaints. I have used them a lot over the years."

Joe C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Don and Susie Statomeyer run the shop. They are the only people I deal with there. I have been in construction for twenty-six years. They are always helpful."

Michelle M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their selection was good. I actually got to see the samples and take them home so I could try them out. The people I spoke to were personable and customer oriented. They helped me bring stuff out to my car and that kind of thing."

Pat M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything, I liked the salesperson and their installers. They worked really hard to move my furniture. They were great."

Phil A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The deal the owner gave me"

Reggie H. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Terry B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Check the work thoroughly."

"They did it on time."

Ed W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I had good luck with them. I used them 6 times to carpet my house and rentals completely."

"They do a good job and they get here when they say they will."

Kris D. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They have a lot in stock to choose from. They have a fast service."

"They were really friendly and they had good customer service. They were efficient and quick."

Adam Y. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Barbara W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had a lot available for decent prices. The people they sent out did their jobs. "

Beverly M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their price, and they are friendly."

Dan G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a pretty good service."

Jeanne G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They responded directly to my telephone calls, and everything went smoothly."

John W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was good. They were responsive. When the carpet came in, it was just like they said it would be."

Kelly S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Price"

Maria L. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service they gave us, they were very polite and considerate."

Michael B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty friendly. I was happy with their service."

Nadin S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating. I needed to have something done by a specific date, and they saw that it happened."

Nancy B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Inexpensive, and they were pretty good customer service wise. Their customer service picked up towards the end of my service. I was a little lost in the big warehouse at first, but once I was in line to pay, they were very accommodating, as far as letting me know what they had, such as sample strips."

Rena R. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the carpet and their service. I thought they did a good job."

Robert G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their prices"

Walter N. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"I really can't think of anything."

"They were friendly and helpful."

Beth G. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Nothing particularly, the floors look nice, and they did a good job of installing them."

Bill E. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Price"

Donald A. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The quality of the carpeting seems okay."

Mark R. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"A family atmosphere, the people in the showroom were all related to one another. They didn't come across as slick carpet salesmen."

Mike S. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I have worked with them for years. I like their reputation. They are always good."

Pat B. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the friendliness of the sales staff and their very competitive pricing."

Carol C. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The installation was quick."

Dan K. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The service, I liked that it was prompt and diligent. I was very happy with it."

Harry M. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the people I dealt with. They were very nice. The gentleman and his wife were very nice. "

Misty J. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were close to where we live, and they had a good selection."

Betty F. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were nice."

Gloria R. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"Nothing, I just wasn't happy with them."

Alex W. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"The installers were nice. The carpet itself was of good quality."

Eleanor P. Verified Pacific Coast Carpet, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I don't really have a comment for that. I wasn't satisfied."

Pacific Coast Carpet, Inc.

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