Pacific Circle, Inc.

Pacific Circle, Inc.: Average 9.4 out of 10 based on 67 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Barbara M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a fine job."

"The two guys who were working were very careful."

Bobbie B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Not only are they extremely professional and courteous, they are geared towards everyday average people. They are extremely accommodating."

"I think the owner's name is Brandon. He worked around my schedule, acted on my ideas, and implemented them into my design. He addressed my needs and my family's needs. I was looking to get designs on my tree house and pergola for the summer. He listened to all of my ideas, studied them, and then moved forward. He offered excellent customer service."

Cynthia W. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional and they work nicely with you on the whole thing, from planning to finish. They have respect on the job site and they work around our house without us encroaching. Their workmanship was amazing. It was definitely good quality. You pay for it, but you get it. The owners were very nice to work with."

"He was very professional. I think I like his craftsmanship. It had a little more style. All of our neighbors complimented the work. I think it complimented the value of the house."

Deanna M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"If you can describe it, they can design and build it. They have always done an excellent job. They are always on time. They always quote me a fair price and stick to it."

"They built me a shed for my logs and for my wood burning stove. They sized it perfectly to fit in my carport. They then painted it and garnished it to match the planter box. Their work makes my house look better. I think they are great."

Christy A. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"High quality artistic design"

"They completed the job efficiently, on time, and at good cost. They were pretty good. "

Mickey M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are exceptional, they pay attention to detail, and they do what they say within the price that they quote."

"They have done many projects for me. They have always delivered what they said they would within budget and time."

Mozhgan M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are responsive. They provide great quality work and they are customer focused."

"They were solution oriented. They were not eager to tell you what you cannot accomplish, but they were eager to help you find a solution."

Regan B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional, friendly, clean, and they have good follow-through. The owner, Brandon, is just a pleasure to work with."

"Quality and his team, they are just a nice group of guys to work with."

Tim E. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are accurate, reliable, conscientious, they have imaginative designs, and they do good work."

"I liked their artistic design. They listened to what we wanted and modified the product to suit us."

Tina C. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I love those guys."

"They're personable, and they do great work."

Bobbie B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really polite, courteous, and prompt. They were stellar and top-notch."

Gerg A. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, got it done quickly, charged exactly what they said they would charge, and did a beautiful job. It's rare to find people that good."

Jason O. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient, they do amazing work, and they are very professional."

Lincoln H. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, they showed up on time, and they did excellent work."

Louise D. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do for the price they said they were going to do it."

Michael M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them over seventeen times in the past. I like their attention to detail, professionalism, competitive pricing, and excellent craftsmanship."

M.M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, I liked their initial approach, which was very client focused. They were very customized and responsive. Secondly, I liked their ability to be flexible, even though they had to do something a little bit different than what they would do. Lastly, the product they delivered to me was solid and well made."

Julie R. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very quick, straightforward, and easy to work with. They do high quality work. The fence is fantastic."

Regan B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, clean, and very professional. The fence, gate, and arbor they built are like beautiful pieces of artwork. Brandon Stieg is a very communicative guy, easy to talk to, and easy to understand. They also have competitive prices. I had them build something for a family member in 2007. "

Sara S. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the work that they did and their efficiency. The team was very nice and easy to work with. I liked everything about them. I was very happy."

Tina C. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, considerate, and timely. They also had good workmanship. They were very conscientious."

Deanna M. Verified Pacific Circle, Inc. Customer Name

Q1:13 out of 10

Q2:Yes

Q3 & Q4:"Everything, they had really good follow-up skills, and they kept me involved in every step of the process. Also, I had them do a refurbishing job, and they walked me through every step with that one as well. When I came home, my deck looked like it was new. All they did was power wash it. They did a retaining wall for me, and they built my firewood storage. I was extremely pleased. Every worker there was completely professional. The owner runs his business extremely professionally. The painter did an excellent job too."

Cam T. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Brandon. He is awesome. I just can't say enough about him. He is on time, knowledgeable, and very personable. He is just a pleasure to work with. I would recommend him to anyone. He is one of the best people I have ever worked with."

Cynthia W. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked well with me, and they listened to me. From start to finish, I was a part of the process and helped to create it. They anticipated ahead of time if they didn't think things would work. They cleaned up after themselves. I would definitely give them a 'two thumbs up'. I have used them for several projects, and I have always been satisfied with their work."

Fran S. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner and his demeanor."

Glen M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came up with creative solutions that were very compatible with the style of our home."

Jason O. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they finished on time, and they did great carpentry work. They did exactly what they promised. It was finished on time."

Mia A. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, and they did a good job."

Sara S. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work that they do, the way that they communicate with their customers, and their efficiency, we were so happy with the work that they did for us."

Roy C. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professional work and that they return phone calls. They are very upfront. They aren't the cheapest, but the quality is excellent and so are the people they employ. I have been very pleased with them."

Mr. G. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The moment he met me he gave me references. This was a wonderful thing. He was thorough with his examination, other companies were not. I was very pleased. I thought he was outstanding with his expertise. I thought he had an exemplary way of doing things. They were an absolutely excellent company."

Mr. M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attitude, fair price, and hard work, they delivered exactly what they promised. I absolutely have the highest regard for them. The boss was always on the job. I have referred them to others. They did a wonderful job. They were the best. "

Mr. P. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Punctuality and cleanliness, they have the ability to hit a projected estimate."

Mr. W. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do high quality work. They are very nice to work with. They are creative and they try to understand the customer's vision."

Regan B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honestly some of the best people I've ever worked with. They were very professional, on time, clean, and responsive. The owner Brandon is able to adapt and work with various clients. I've worked with a lot of contractors in the past, but they are by far the best."

Tom B. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. The workers were timely, professional, and very nice."

Rosey E. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They really knew the materials and how to apply them. They were very professional."

Jon M. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His artistic sense, professionalism, and promptness"

Dave R. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought Brandon was nice, honest, and professional. He really loves what he does."

Karen S. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was meticulous with his design. His workers were also really professional. They never uttered profanity, and they had positive attitudes. They were very reliable, and they kept everything clean. They're one of the best contractors I've ever worked with."

Cynthia W. Verified Pacific Circle, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were timely, organized, and they worked well with us."

Greg S. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are creative."

"They deliver what they say they will."

Lincoln H. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work."

"They showed up when they said they were going to. They were prompt. They got the work done within the schedule and budget. They were on time and on budget."

Louise D. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable, courteous, and they do good quality work."

"I was pleased with them."

Tony N. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest and straightforward business people. They are ethical."

"They are professional, honest, and neat. They do what they say they are going to do."

Barbara M. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The two fellows who came and did the job worked very hard. They were very courteous. They cleaned up after themselves and were nice to deal with. They worked under difficult conditions. I had them use pre-existing wood to build my fence. "

Carmen M. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They were clean and they came on time."

Christy W. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional, prompt, and they did the job they were paid to do."

Gregory S. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their creativity, the quality of their work, and the tenderness to detail. They were outstanding."

Tim E. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did very good work. It was unique."

Tony N. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt that they were honest and hardworking."

David F. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was really easy to have them on my property. They were very professional, and we got along very well. I could ask them questions. The whole team was easy to work with."

Mr. Z. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think the quality of what was built for us was just really well done."

Mike B. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professionalism and responsiveness"

Micky M. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Brandon is a great contractor. His follow through was impeccable. His prices aren't the cheapest, but you get what you pay for."

George S. Verified Pacific Circle, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the workmanship"

Carmen M. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did good quality work with quality materials. They are not cheap, but you get what you pay for."

"The quality of their work"

Jennifer R. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was easy to communicate with them over the phone and in person. They listened to what we were saying."

Justin B. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came on time, they worked well, and they were reasonable. They were also efficient and fast. They did the work when I needed it done."

Lorraine S. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of their work."

Ms. S. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think attention to detail was one of the bigger bonuses for me. The crew that they provided was very clean and orderly. They didn't leave big piles around and they always put their tools away at night. I appreciated that. I was very satisfied with the work they did. They were very responsive. They had good communication. Usually contractors are really good with the work, but bad with managing the business. This company is good at both."

Barry A. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did it when they said they were going to do it."

Carolyn D. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personal service was good."

Sue H. Verified Pacific Circle, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Ms. B. Verified Pacific Circle, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"It was a fairly easy job. They were fairly quick."

Sandra T. Verified Pacific Circle, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"The quality was good but not excellent. The price was way out of line for the quality."

"They were extremely polite and very nice."

Catherine N. Verified Pacific Circle, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"Communicate with the owner. Make sure you are on the same page and get clear deliverables and timelines. Also, get any special scope or instructions confirmed and maybe even in writing before you proceed and things get too far down the line."

"They seemed to be true craftsmen. They were very knowledgeable about the carpentry work they did for me. I guess that is the main part. The staff, all of the guys on the main worksite, were very professional and courteous. I trusted them to be onsite alone at all times."

Pacific Circle, Inc.

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