Pacheco Brothers Gardening Inc.

Pacheco Brothers Gardening Inc.: Average 9.2 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

C.B.S.O. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are attentive to details. They do what we ask, and they are responsive to any questions or concerns that we have."

F.A.T. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are dependable."

Aldora G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work. I am very satisfied."

Anna M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are local, and they take small jobs."

Bill W. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, and they did it in a good amount of time."

Bill M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do on time."

Bob S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing, they have great help, and they are on time. They just get the job done. They do a great job."

Charlie P. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did very good work, good pruning."

Chester R. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say the professional manner in which they carried out their duties."

Clarence C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got right here right away and got right to work. It was done without any problems. There was no fooling around, so they were able to get through it on time."

Dan L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When they came, they fixed the problem very quickly."

Daniel A. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love that they are personable, and they return my phone calls. They are extremely creative, which is probably the number one thing. They basically transformed our lives in our yard."

Dave K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like James. The service is great."

Dick B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are wonderful for what we need. They not only do our home, but also a large apartment and townhouse complex. We used someone else before that charged more money, but didn't do as much. The quality of their workmanship is just great, and their pricing is very fair. For our home, we paid three times as much before, so now we get more quality for less money. Their workers are so nice too. If we are out in the yard pulling weeds when they are there, they cart them off for us. They do what they say they are going to do."

Don S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional and nice. I like the brothers. They are very helpful. Their crew is very efficient. They are a very well known company. I trust them a lot."

Donna H. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came up with a very creative design. They were really professional."

Dorothy M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just their professionalism, their help, and their courtesy."

Doug J. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were consistent. When they came, they worked with me. I am not a gardening person, so I was clueless about the job. I told them I wanted color year round and plants that were resistant, so they took care of it for me. It worked out well for me. They also put in lights and sprinklers."

Elva G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They followed up, and they listened to what the problem was. They problem solved and came up with a good solution."

Eric D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat and tidy. They were professional, on time, and they did the job 100% correctly."

Gene H. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing. They get right in and get the job done."

Gerald C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and efficiency, George is always on top of things. When I ask to have something done, he always comes by to make sure it is done properly."

Gerald K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and the quality of their work."

Glenna B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they are wonderful. They used to do mostly commercial work, but they planted my yard and did a little walkway for me. Everything is so pretty. My neighbor says I have raised their property value by about $10,000."

Greg S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very informative. When we would ask Jerry questions or needed recommendations, we got them. He helped us out. When we gave them a call, they came right away."

Greg B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were reasonable, and they did the job they said they would do."

Gus O. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. They came in, did their job, and left. We did not even know that they were here, except for the product that they left. The came up with the design. I got a chance to see the design on paper. They said that they were going to be here at a certain time and they were. They left the same day."

Helen P. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, nice, and courteous. They came to my house, told me what they were going to do, and they did it. Ramon was very nice. The four men that came over were all very nice."

Janet P. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat."

Jeff C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just how quickly the work was done, they were really good. I liked them a lot."

Jim B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality work and service, they have integrity."

Jim B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always do good work, and they are always on time."

Jim V. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Gary and George are both great to work with. They are always willing to do a little extra."

Jo B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what I asked them to do. The service was efficient and fast."

John D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, they do a very thorough job, and I can count on them. If something is not right, they will come back and redo it for me."

Kriss S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and it was done for the price they quoted."

Larry C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really quick."

Lee A. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The thing I liked best about them was their responsiveness on service calls. The initial installation was done ten years ago. Since then, whenever something goes wrong or needs repair, they just send somebody out to fix it and leave. They were efficient, and their price was reasonable. I give them a 'thumbs up' all the way."

Pauline G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"George and Gary are nice people to deal with."

Lynda D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very good service, they are conscientious, thorough, and they clean up very well."

Marie B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a beautiful job."

Marilyn S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt. When they say they'll get it done, they do."

Marleen T. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They planted ground cover in our whole front yard. After a couple of months, it wasn't doing too well, so they came and took it all out and replaced it at no extra charge. They wanted to be sure that I was satisfied and happy. They were here when they were supposed to be, they returned my calls, and they were very friendly. I would recommend them highly."

Michael A. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really nice job pruning my tree and cleaning up."

Nancy K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did excellent work. They were prompt, courteous, and clean. The front office staff and the work-site crew were just wonderful. They were very professional. Gary and George were very nice guys."

Norma R. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They help me do what I need to have done. They serve me well."

Pete F. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Priscilla C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was extremely pleased with the outcome. They did more than anticipated."

Rich L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, nice, and clean. There were no problems."

Rich D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Richard B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very attentive. They did excellent work. They explained what they were doing."

Robert B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work crew is wonderful. Reuben and his guys are just great. They show up on time, they do what they are supposed to do, and they clean up really well."

Robert L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and professional. They did a good job of creating a plan and carrying it out. They were very personable and very cooperative."

Ruth F. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were willing to work with me. They had the right people. They were just wonderful."

Ruth W. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have confidence in him. He has taken special interest in what we needed to have done. He is just a great service person."

Sally R. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything they told me was true. I felt very confident using them. They were upfront and honest. I never had to check up on them. They kept in touch with me. It was a great service."

Sophia G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here when they were supposed to be, and they did what they said they would do. They were well versed in what they were doing. I trusted them implicitly."

Steve B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He listened to what I wanted and made suggestions that made it even better. They were able to deliver what they promised."

Verna C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did an excellent job, and they were very reliable. They were very personable. I loved them."

Dina G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offer very good service and good quality. They are nice and very helpful. They do things for their community."

Wayne G. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a pretty good job. I have them take care of things that I can't get to."

Connie S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. They were prompt, thorough, and they did everything that we needed."

Darryl W. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I'm very fussy about that type of work. They were accurate. I got exactly what I wanted."

Louanne N. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had a three week window to get my yard done before a wedding. They got it done. That was a big deal for me."

Gail L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"Their knowledge of plants and materials, I felt that the fellow who came out was knowledgeable about plants and my particular site. He gave me good suggestions."

George P. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people are always friendly and conscientious. They always seem to do a good job."

Gordon J. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their good name."

Jay K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I dealt with Carl. He was prompt and professional. It was reasonably priced."

Jim L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do, and they were efficient. They followed up and communicated well. We had a concrete delay, but they kept us informed about what was going on. They were prompt."

Joe O. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The person who came out was very nice. He seemed quite knowledgeable."

Joyce K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"From beginning to end, I was very satisfied with them."

Kathy D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very creative, skilled, and tidy."

Mary L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a fine job. We would definitely hire them again."

Mary P. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The person who came out and quoted the job and her boss were very attentive. They listened to our concerns and offered options. They were very customer oriented. We have always been very pleased with them."

Patricia Y. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The staff was very pleasant and efficient."

Rich J. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Pretty much everything, they did extra work that they didn't have to do. The guy who set it up was very helpful."

Richard M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very amenable about changes. The designer was fantastic. They had good suggestions."

Sam M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work."

Sharon S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their price was in line. They did what they said they were going to do, when they said they were going to do it. They cleaned up after themselves. I gave them a few parameters, but didn't hang over their shoulder. They came up with a very good design."

William F. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their ideas, I would certainly recommend that they be Diamond Certified."

Alice O. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are courteous."

Barbara B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they did a really good job. The crew and their foreman were great."

Betsy S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive."

Chris N. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The way they stand behind their product, I liked their warranty. There was no issue in getting them back out to replace things, such as plants that died and stuff like that."

Edward B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They did what they said they were going to do, and they did their work in a timely manner."

Jared M. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Dealing with the guy who came over, I can't remember his name, but he was honest and straightforward."

Jim D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reputation, and the service they provided was very thorough. I am satisfied with what they did."

Kathy H. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their customer service in response to problems that came up, they had excellent follow-up."

Mike K. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, they took good care of us. They kept us informed."

Pete D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a combination of things. They were professional and listened to the customer. Then, they took our input and their expertise and were able to deliver what we wanted. They were very upfront and honest. We never felt like they were just trying to get our business. Their pricing was competitive."

Rosemary C. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I needed my yard done, and they got it done."

Clark S. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they cleaned up after themselves."

June I. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I had a gift certificate, and they were able to honor it. They were able to do things that I had asked them to do. They did tell me that they did more commercial work as opposed to residential work."

Shirley B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do, they kept to their schedule, and they kept me informed."

Corey O. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Their pricing was fine. They did it in the time they said they would."

John Z. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Their concrete work is good. It looks good. The people are courteous."

Katherine D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They come on time, and they get the job done."

Bruce B. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were here when they said they would be, they completed it in a timely manner, and they worked hard."

Shirley D. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"When Gary was on top of it for residential work, it was very good."

Charlie L. Verified Pacheco Brothers Gardening Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They offer good delivery and good quality."

Pacheco Brothers Gardening Inc.

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