Pacheaco Construction

Company Philosophy

“We understand that having workers in a home can be inconvenient and bothersome for some people, so we always conduct ourselves courteously and with respect to our clients’ safety and well-being. We arrive on time, stay on schedule and leave the worksite clean when we leave. If there’s anything we can do to make the remodeling experience more pleasant for our clients, we’re happy to comply.”

Comparative Summary

What makes this company unique: Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for kitchen and bathroom contractors that have earned the prestigious Diamond Certified award. In addition to its Diamond Certified status, Pacheaco Construction upholds its reputation for customer satisfaction by providing a team of architects and designers who ensure each project maintains a...

Frequently Asked Questions

Q: Do you maintain a clean jobsite?

A: "Yes. We respect our clients’ homes and understand they don’t want to find a mess when they come home from work. We clean up at the end of every work day and take careful precautions to contain dust."

Q: Will your crew be on the job every day?

A: "Absolutely. Aside from waiting for building inspections, something will be happening on your job every day."

Q: Do you maintain your schedules?

A: "Yes. It’s rare that we take longer than promised. If we fall behind, we usually work weekends to catch up."

Industry Info

Take simple steps to expand the overall look and feel of your kitchen.

On average, the kitchen remains one of the smallest rooms in the American home (a small kitchen is defined as 150 square feet or smaller). If your kitchen fits this description, consider the following tips to make it look more spacious without...

Customer Satisfaction

Customer Loyalty

Yes:98%

Company Capabilities Table

Company Name: Pacheaco Construction

Website:

http://www.pacheacoconstruction.com

Address:

2385 Rivers Bend Circle
Livermore, CA 94550

Phone Number:

(925) 443-2628
(925) 292-7258 fax

Hours:

Mon - Fri: 8am - 5pm

Areas Served:

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Owners: Mark Pacheaco

Years in Industry: 26

# of Employees: 2

License: 635806

Insurance: Liability Insurance, Worker's Compensation

Memberships: Better Business Bureau, National Kitchen and Bath Association (NKBA)

Awards: 2010 Best of Fremont Award - Remodeling & Repair Contractors

Founded: 1990

Area of Expertise: Residential Design/Build Remodeling and Additions, Whole-House Remodeling and Window and Door Replacement, Commercial Tenant Improvement Work

Key Brands: Andersen, Milgard

Served per Year: 25

Customer Type: Residential and Commercial

Warranties & Guarantees: 2-Year Warranty on Workmanship

Category Pages: Alameda Kitchen & Bath - Contractors

Photo & Video Gallery

Pacheaco Construction

Survey Responses For

Pacheaco Construction: Average 8.4 out of 10 based on 32 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Marilyn G. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were always here when they said they would be, and they were very professional. We ran into a few snags, but they always covered them and moved onto the next thing. The final outcome was great. We love our kitchen."

Mark A. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them before. They did a great job. This time was no exception. They were on time, the quality of their work was very good, and they didn't leave a big mess. Once again, a great job."

Ruth B. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've already hired them for another project. They did exactly what they said they would do, they always showed up on time, and they gave us great quality."

Dave C. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The thing that impressed me the most was the craftsmanship and the communication between us. He communicated very well. He let me know what was going on, whether it was good or bad."

Doug C. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here everyday. They did the work well. They were on time and on budget. They were great."

Kirt M. Verified Pacheaco Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He takes care of problems."

Tom A. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very fast. They scheduled things and got in and out quickly. They stuck to their budget. When there were changes, they let us know right away. Mark seemed to have good people working for him. They were very capable in their areas of expertise. Mark was very businesslike. We were very happy with their work."

Becki M. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was easy to work with and very punctual. He finished the job early."

Becky S. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The pricing, and if they said they were going to be here they were here."

Chris M. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's just very honest and easy to work with. Tim is great. They've done all the work on our house. There is no one else we would consider. We love them."

Ed M. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was very good. Tim was excellent and Mark was organized. They came in on the deadline."

Eileen K. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was very punctual."

Jeff L. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very open, very prompt, and very neat. They discussed things and they managed to work within our budget."

Jim M. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Mark was there a lot of the time. At the end of each day he came to make sure everything was picked up and cleaned. We had two things we wanted fixed. He really worked with us to fix them."

John O. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He had a schedule that he stuck to. The estimates were true to his word."

Mark T. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's personable. I've used him twice."

Pam D. Verified Pacheaco Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"There were a couple of things. They were always on time and they cleaned up after themselves. They were also very courteous."

Alan W. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"That's a good question. There were a lot of good things. We were very happy with the way the job came out. Mark kept to his schedule."

Linda K. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He had worked for me on previous jobs, so there was a connection there. I trusted that he would do a good job this time. I felt that he did a good job."

Kim V. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very punctual and the quality is also pretty good."

Larry M. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and clean after they finished the day's work."

Monica C. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that the owner was actually on the job."

Stephanie R. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They were here on time. They did what they were supposed to when they were supposed to do it."

Tom I. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mark is very organized."

Wayne H. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was responsive. When I pointed out some things that were missing or had not been done, he was helpful in working out a solution."

Yvonne P. Verified Pacheaco Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He stayed within the budget."

Charles B. Verified Pacheaco Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quick and clean. Overall, the quality of the work was good."

Mark C. Verified Pacheaco Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that he really listened. He offered good suggestions, but didn't push them on us. He was very professional. He was prompt most of the time and he did a good job staying on schedule."

Rori W. Verified Pacheaco Construction Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very timely."

Marcel H. Verified Pacheaco Construction Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I thought that the quality of the work done by their staff was quite good. I thought that Mark was very straightforward."

John S. Verified Pacheaco Construction Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The work was done well. The quality of the work was good."

Paul M. Verified Pacheaco Construction Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and quick."

Pacheaco Construction

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Pacheaco Construction