Question 1

Pests are a nuisance, but are they dangerous?

Accepted Answer

They can be. Roaches are a leading source of childhood asthma. Rodents carry diseases and can chew through electrical wiring, causing fires. If you have a pest problem, you should take care of it right away.

Question 2

Do you provide termite control?

Accepted Answer

No, but we can recommend some reputable companies if you have a termite problem.

Question 3

Do you trap raccoons and other animals?

Accepted Answer

No. The animals we focus on are mice, rats, moles and gophers. If you have a problem with raccoons, squirrels or opossums, we can recommend a trapping service.

Question 4

Are the materials you use safe?

Accepted Answer

Yes. Depending on the situation, there may be certain restrictions, like not being able to touch the treated area until it’s dry. But our processes are safe for children and pets, and you don’t even have to leave the house for most of them.

Question 5

Do you give free estimates? Is an inspection necessary before getting an estimate?

Accepted Answer

Yes, we provide free estimates. Whether or not an inspection is necessary largely depends on the type of job. If you have an ant problem, for instance, we can usually provide an accurate estimate without a site visit. But if you have a tree problem, we really need to inspect it to find out what we’re dealing with.

Question 6

Can you give prices over the phone?

Accepted Answer

Yes. We’ll give you our basic rates when you call. Sometimes, an accurate price quote for a specific job requires a site visit, especially for tree work or weed control.

Question 7

What’s wrong with my tree?

Accepted Answer

We really can’t tell without looking at it. It could be aphids, fungus, leaf lice or some kind of bacteria. We can solve most tree problems, but if we can’t, we’ll offer advice on how to proceed. We won’t sell you ineffective services.

Question 8

Do you do tree trimming?

Accepted Answer

No, but we can recommend a number of reputable tree trimming services with whom we’ve worked in the past.

Question 9

Do you do weed cutting?

Accepted Answer

No, but if you have the weeds removed, we can spray to keep them from coming back. It’s best for us to apply weed preventative during winter, so you can spend the summer worry-free.

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