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Olsen’s Automotive Repair provides general maintenance and repair services for Contra Costa and Alameda County drivers. The Livermore-based shop specializes in American and Japanese cars (with an emphasis on Toyotas) and handles everything from oil changes and regular maintenance work to brake, timing belt and clutch replacements.
Since taking over sole ownership of Olsen’s Automotive Repair in 1993, Lyde Waitley has worked hard to maintain the company’s reputation as a first-rate repair shop committed to offering the highest levels of service, workmanship and trustworthiness. Mr. Waitley has more than 40 years of experience in the automotive industry, and he’s joined by his daughter, Cynthia Waitley-Tinkham, who runs the shop’s shuttle service, handles administrative duties and provides estimates for clients.
Serving all of Contra Costa and Alameda counties including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Oakland, Hayward, Berkeley and Fremont
Rental Car Service
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"I've gone through 5 or 6 mechanic shops that I've been to and Olsen's is the only one I use now period. I have recommended them and I recommend them to my employees. I think it pretty much says it there. ""I can communicate with them. We have a great system set up where my cars go in, they call me and tell me what's wrong and what the estimate is to fix it. The key is, I'm not surprised. I like doing these things ahead of time. I like doing these things ahead of time. Also I ask them to save any parts they've changed out for me. They do that and that way I know I'm not being misled. I'm happy with Olsen's. I just have a confidence there. I think I'm being treated fairly there."
"They are knowledgeable and they're friendly and they get the job done. And they stand behind their work. ""They are knowledgeable and they're friendly and they get the job done. And they stand behind their work. "
"They are always top-notch. I strongly recommend them.""They have quality, honest service."
"Quality, and they don't try to give you the runaround. They just tell you what you need.""They were fairly quick, and they were professional. I think they did great all around."
"They provided good service and it was clean and it was a very nice shop. They were professional and polite, so it was a good experience. ""They did a good job on my car."
"I would say it is a trusted place to take your vehicle for repair.""The quality is the most important aspect, that they get the job done right the first time."
"They're good. They're fair. And they take care of you. ""They are knowledgeable and they don't tell you stories about what might be wrong. They are good."
"They're my favorite repair shop. They're extremely helpful and able to tell you exactly what's going on with your vehicle so you know what they're going to be doing. They are extremely honest. I would trust them with all my vehicles and I would also recommend them to neighbors and friends. They've always done excellent work.""They fix my car exactly how it should be fixed without any difficulty. If there is a problem, they will tackle it and fix it. They are over the top exactly the way a business should operate. They satisfy the customer. "
"I always like Olsen's. I've been dealing with him for a long time and have nothing but good things to say. You can't go wrong using them. They have longevity in the area. They offer quality service. Their attention to detail speaks for itself. It's a no-brainer to go to them. They are local and reliable. ""They are very convenient to use. They know what they're doing. They're not the cheapest, but they do good work. For the things that matter, they're the ones to use. I recommend them to others."
"They're the best in the trade. They are absolutely my go-to person repair shop. I used to go to the dealer, but Olsen's is better, faster and cheaper. ""It's easy to get in to see them. They know what they're talking about. They do timely, quality work. I'm very satisfied with their work."
"They're honest and they work hard. ""They're friendly and easy to talk to. "
"I would tell others to go there and not to bother with anybody else. ""They're friendly and very helpful. I feel like they bend over backward to take care of you."
"They're honest and always helpful.""The appointments are on time. The car is always ready when it's supposed to be. They do good work. They have good coffee."
"They're great and they always try to help you with the best price they can give you.""I like the way they treat their customers. I really like Lyde and Cynthia. They are always very kind and very helpful. They've always done right by me."
"I trust them. I like that they are Diamond Certified. They are knowledgeable. They are very nice. When I didn't have a car, they came and picked me up and took me back. ""Everybody's nice. They do good quality work. They seem like they know what they're doing and they want to make everybody happy. I feel like they're really good. I really like them."
"They are very honest, and they always do a good, thorough job.""They are very personable."
"I would definitely recommend them to friends.""I like that they offer coffee."
"They do quality work, and they are professional.""They had a good price, and they stuck to that price."
"They are reliable.""I like that they are close to my house."
"I haven't thought that much about it. They are very polite, I guess.""They do what they promise."