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Olsen’s Automotive Repair provides general maintenance and repair services for Contra Costa and Alameda County drivers. The Livermore-based shop specializes in American and Japanese cars (with an emphasis on Toyotas) and handles everything from oil changes and regular maintenance work to brake, timing belt and clutch replacements.
Since taking over sole ownership of Olsen’s Automotive Repair in 1993, Lyde Waitley has worked hard to maintain the company’s reputation as a first-rate repair shop committed to offering the highest levels of service, workmanship and trustworthiness. Mr. Waitley has more than 40 years of experience in the automotive industry, and he’s joined by his daughter, Cynthia Waitley-Tinkham, who runs the shop’s shuttle service, handles administrative duties and provides estimates for clients.
Serving all of Contra Costa and Alameda counties including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Oakland, Hayward, Berkeley and Fremont
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"They are very honest, and they always do a good, thorough job.""They are very personable."
"I would definitely recommend them to friends.""I like that they offer coffee."
"They do quality work, and they are professional.""They had a good price, and they stuck to that price."
"They are reliable.""I like that they are close to my house."
"I haven't thought that much about it. They are very polite, I guess.""They do what they promise."
"I have been going to Olsen's for over 20 years. I trust them implicitly.""They have always done right by me. I know when I take my car to them that they will diagnose the problem and will fix it in a way that I won't have to worry about it anymore. They do everything for me. They will even come out and pick me up at my home, or drop me off, whatever I need them to do. They are the real deal."
"They do very good work.""I've been going there for many, many years. They are all very nice folks."
"They are very honest, trustworthy, and very personable.""They are very honest and have a good price."
"I think they are friendly, honest, and I think they always do a good job.""I suppose I like the good job that they always do."
"They just do a good job, and their prices are very reasonable.""I really like that the owner, Lyde, has a daughter who is one of the mechanics there. I really like that there is a woman auto mechanic. She does a good job, and she is very knowledgeable."
"They do a very good job, and I trust them.""They are all very skilled."
"They are very dependable, they know what they are doing, and they have very qualified mechanics.""I like their customer service. They have a friendly atmosphere. You can tell that they really care about their customers."
"They are very courteous and thoughtful.""They don't fix things that don't need to be fixed."
"They do good work, they do it on time, and they are very friendly.""I like the work that they do. It's always great."
"Their service is great. They truly care about their customers.""Well, I like their thoroughness and honesty. They always remind us when we have a service that needs to be done, and their prices are very reasonable."
"Overall, partly because they are a family-run business, they're honest, and they have high quality service. I trust them almost implicitly. I've been using them for many years, and they are always very honest with me.""They are a honest and family-run business. They offer high quality service. I trust them. I've been using them for many years. They've always been very honest with me."
"I trust them, and they're very fair. They do their best to help you out.""I can talk to them, and they give me honest answers. Usually, when you go to a dealership, you feel rushed. I've been using them for years, and they've always kept me satisfied."
"They have excellent quality work.""They don't try to sell you labor costs for unnecessary repair work."
"If you have a Toyota, it's worth it. They're very thorough.""They know Toyota's very well. I feel really confident that I can go to them. I feel very comfortable having Olsen's nearby."
"They're very good with personal and quality service.""Their ability to accommodate me by driving me to and from work"