Independently Rated Highest in Quality
T h i r t e e n t h                              Consecutive Year        
Originally Earned:
March 2002
We declare that Olsen's Automotive Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #27
(925) 386-6937
6411 Brisa Street
Livermore, CA 94550
Cynthia Waitley-Tinkham and Lyde Waitley at Olsen’s Automotive Repair’s Livermore facility

Olsen’s Automotive Repair provides general maintenance and repair services for Alameda and Contra Costa County drivers. The Livermore-based shop speciaizes in American and Japanese cars (with an emphasis on Toyotas) and handles everything from oil changes and regular maintenance work to brake, timing belt and clutch replacements.

Since taking over sole ownership of Olsen’s Automotive Repair in 1993, Lyde Waitley has worked hard to maintain the company’s reputation as a first-rate repair shop committed to offering the highest levels of service, workman-ship and trustworthiness. Mr. Waitley has more than 40 years of experience in the automotive industry, and he’s joined by his daughter, Cynthia Waitley-Tinkham, who runs the shop’s shuttle service, handles administrative duties and provides estimates for clients.

Company Philosophy

“Our customers are very important to us, and we work hard to make them realize how much we care. They appreciate that we’re family-owned and operated, and they know they’ll always be dealing with an owner or family member whose goal is to keep them happy. Our meticulous approach to auto repair guarantees each of our clients receives the same outstanding service.”

Serving all of Contra Costa and Alameda counties including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Oakland, Hayward, Berkeley and Fremont

Domestic
Foreign
Maintenance
Rental Car Service
Shuttle Service

Comparative Summary

Since taking over Olsen’s Automotive in 1993, Lyde Waitley has worked hard to build the company’s reputation as a first-rate repair shop committed to the highest levels of service, workmanship and trustworthiness. Olsen’s Automotive is vigilant about keeping pace with new technology. Their state-of the-art equipment allows them to diagnose and service any make and model of car....

Frequently Asked Questions

Q: How long will a tune-up take?
A: "It really depends on the type of the vehicle and the mileage. Many factors come into play. But generally, about two hours."
Q: What if I've been in a car accident?
A: "We’re not a body shop, but if you want to keep driving the car without fixing the damage, we can evaluate whether it’s possible to get the car back on the road legally with only minimal repairs."
Q: I’m waiting for my car to be fixed. Do you have a waiting area?
A: "We’ve got a pleasant waiting area, including a couple of leather chairs with guest reading materials."

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Industry Info

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Visiting a mechanic often brings on feelings of insecurity and even helplessness. You need find one you can trust—a mechanic with whom you know you're not being taken advantage of. You can lessen the anxiety by choosing a mechanic who...
Findings based on statistically reliable research from 475 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 475

Diamond Certified Qualification

Based on 475 customer surveys, we declare
Olsen's Automotive Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 27
Continuously qualified since March 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

April M. Verified Customer Name
"They are very personable."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Olsen's Automotive Repair
6411 Brisa Street
Livermore, CA 94550
(925) 386-6937
DCID9254474070

Mon – Thu: 7:30am – 5:30pm
Fri: 7:30am – 5pm

Serving all of Contra Costa and Alameda counties including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Oakland, Hayward, Berkeley and Fremont

Lyde and Jean Waitley, Owners
42
6
200855
Liability Insurance, Workers' Compensation
1996
Domestic, Foreign, Maintenance, Rental Car Service, Shuttle Service
All

Photo & Video Gallery

Survey Responses For

Olsen's Automotive Repair

Olsen's Automotive Repair: Average 9.2 out of 10 based on 475 unique customer surveys of customer satisfaction.
April M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest, and they always do a good, thorough job."

"They are very personable."

Christine K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend them to friends."

"I like that they offer coffee."

David B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work, and they are professional."

"They had a good price, and they stuck to that price."

Derek W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable."

"I like that they are close to my house."

James D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I haven't thought that much about it. They are very polite, I guess."

"They do what they promise."

James H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have been going to Olsen's for over 20 years. I trust them implicitly."

"They have always done right by me. I know when I take my car to them that they will diagnose the problem and will fix it in a way that I won't have to worry about it anymore. They do everything for me. They will even come out and pick me up at my home, or drop me off, whatever I need them to do. They are the real deal."

Jim V. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do very good work."

"I've been going there for many, many years. They are all very nice folks."

John M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest, trustworthy, and very personable."

"They are very honest and have a good price."

Joyce V. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are friendly, honest, and I think they always do a good job."

"I suppose I like the good job that they always do."

June S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They just do a good job, and their prices are very reasonable."

"I really like that the owner, Lyde, has a daughter who is one of the mechanics there. I really like that there is a woman auto mechanic. She does a good job, and she is very knowledgeable."

Karl D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a very good job, and I trust them."

"They are all very skilled."

Kathy C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very dependable, they know what they are doing, and they have very qualified mechanics."

"I like their customer service. They have a friendly atmosphere. You can tell that they really care about their customers."

Paul T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very courteous and thoughtful."

"They don't fix things that don't need to be fixed."

Robert W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work, they do it on time, and they are very friendly."

"I like the work that they do. It's always great."

Walter D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their service is great. They truly care about their customers."

"Well, I like their thoroughness and honesty. They always remind us when we have a service that needs to be done, and their prices are very reasonable."

Al F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Overall, partly because they are a family-run business, they're honest, and they have high quality service. I trust them almost implicitly. I've been using them for many years, and they are always very honest with me."

"They are a honest and family-run business. They offer high quality service. I trust them. I've been using them for many years. They've always been very honest with me."

Cathy N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I trust them, and they're very fair. They do their best to help you out."

"I can talk to them, and they give me honest answers. Usually, when you go to a dealership, you feel rushed. I've been using them for years, and they've always kept me satisfied."

David H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have excellent quality work."

"They don't try to sell you labor costs for unnecessary repair work."

Douglas S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you have a Toyota, it's worth it. They're very thorough."

"They know Toyota's very well. I feel really confident that I can go to them. I feel very comfortable having Olsen's nearby."

Grace M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good with personal and quality service."

"Their ability to accommodate me by driving me to and from work"

Joy R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I tell everyone I know about Olsen's."

"The service, the quality, and they seem to know what they're doing. Their written estimates always help me prepare for what I can expect to pay. They explain things, so I know what everything is about. "

Jaan L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a quality auto repair shop."

"I like the treatment I receive from all of the staff."

Jeff F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's easier dealing with them versus a dealership. "

"It's easier to schedule appointments, and they're a lot faster than the bigger garages and dealerships."

Joe H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable and very honest."

"They were very thorough."

Julie S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The work that was done was great."

"That they were able to get my car fixed right away"

Karl D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They've been good to me. "

"They're on time, fast, and they do the work to make things right."

Margo C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest."

"I liked doing business with the daughter, Sylvia, because she is very knowledgeable."

Mike R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dependable"

"No arguments, and they're forthcoming with recommendations."

Pat M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, reasonable in price, and they're easy to work with. They're happy to consult about problems before they work."

"I don't know what I like best. I know that I always go to them. They give you a nice read out with all of the information about what they've done to your car."

Terry W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job."

"They're friendly, reasonably priced, and they really do a fine job."

Bill D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the very best mechanics in the area. I would highly recommend them to anyone. "

"They fixed all of my car problems. "

Derek W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I find them very good and accommodating."

"They're close to my house."

Don N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've used them for 25 years. They do honest work, and they know what they are doing, especially with Toyotas."

"They will fit you in and do the work correctly. They also check out cars I want to buy and tell me if it is worth it. They used to be close by. They have moved further away, but they are worth the trip."

Doug S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very personable and fair. They are easy to talk to. They explain what the problem is with my vehicle, and how they're going to fix it. They are very thorough."

"They're personable. It's easy to get answers from them."

Eugene B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They provide good service, and they do what they say they will do."

Henry C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very friendly and easy to deal with. They answer my questions thoroughly."

"It's convenient because it's in town. "

Jeff B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do great work, but they are not cheap."

"They fix everything, and they didn't try to sell me things I didn't need."

Lanette S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good customer service, good work, reasonable price, and very friendly"

"They are very friendly. They have a shuttle that provides rides to their customers. It's very convenient."

Lori V. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You only have to go once, and they get it right."

"They get it right the first time, and you don't have to go back and forth to get the car fixed. They're pretty good. "

Nadine E. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable. They give me a ride home when I need them to. They are very good."

"Everything they did worked. They did a good job. I have no complaints."

Peter S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a family owned business in Livermore that has been open for a long time."

"He was an expert. It didn't matter how small the job was. He treated the work all the same."

Rosemarie S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest and helpful. They don't take advantage of you. I would recommend them to anybody. I'm very pleased with them."

"I like their friendliness and honesty."

Sam N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and friendly."

"I like the quality of service."

Victor A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them. They are honest and friendly."

"We won't take our car to a dealer, but we would take it to Olsen's. They are friendly. I went there once, and I didn't have my discount coupons, but they still gave me a discount."

William B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner has a lot of experience."

"Their technical knowledge is excellent."

William C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I always go to Olsen's to have my car repaired. "

"They do the work well and on time."

Amy C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a really good job. We've be using them since 1997."

Bill Z. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We feel like they're our personal car repair service. We've been going to them for years and we've been really pleased. We can get in pretty quickly. They do a wonderful job."

Dean T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've always done exceptional work. They're friendly, honest, and timely."

Deb T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Can I go higher than '10'? Let me put it this way, when I needed to buy a new car, I bought a Toyota product just to be sure I could keep using Olsen's Automotive Repair. When I told them that my husband had died a few years ago, they started treating me like family."

Hank S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing. They're very straightforward about what has to be done and what doesn't have to be done right away. They're prompt in their service and very cordial to deal with. I've been using them for years."

Helen C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're so courteous. I can tell that they try to help me as much as they can."

Jim H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work at a reasonable price."

John W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for years. His service is great. I have gone in with what I thought was the problem and he would check and say, 'No, that's not it.' Then he would tell me what the problem really was, which was actually a much less expensive problem than the one I thought I had. He has done that more than once."

Ken M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work. They're very reliable. They meet their timetables. I've known Lyde for a long time."

Kim A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, the people are great. They pick me up if I need them to. All of the work they've done has been good. I've been using them for about ten years. "

Margaret T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel like I can trust them. I've been using them for decades. I'm very happy with their work. They're reliable, they do what they say they will do, and they've given me good advice on repairs."

Marilyn J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm a regular customer. They're dependable. When a job is done, it's done correctly. I've never had to bring the car back for anything."

Richard W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest, trustworthy, and friendly. They tell me the full story and they tell me what my options are. I've been going to them for eleven years. I wouldn't go anywhere else."

Rollin H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very honest and competent. I trust them. They've never let me down. I like dealing with Lyde and his daughter. I have a 2002 Prius. I've been using them for many years and I've been extremely happy. It's so different from going to a dealership. They never try to sell me something I don't need. I can talk with the mechanics directly. "

Ron K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think the quality of their workmanship is the best."

Sally D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're proactive, honest, available, close by, and awesome."

Sandy C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the way they approach their customers. They're very honest about what they can and cannot do. They give me options, particularly when it's something they can't do."

Antonia B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The lady is very people orientated. She's very good at explaining things to me. They're always willing to take care of the problem."

Bryan P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're a family-owned business like us."

Charlene C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency, and they're just very courteous. I've been going to them for years. They provide a very good service. They give us rides home or to work and they'll pick us up."

Curt C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They can keep an old car going."

Douglas T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very straightforward about things and got things done."

Francesca L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Being a female, I liked that when I went in there, they didn't make me feel stupid. They were very responsive. If you have any questions they are very responsive and you don't have to worry about it."

Helen L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their flexible scheduling and their high quality workmanship. I liked their very friendly approach in terms of how they assist their customers."

Jennifer G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and honest."

Jim V. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really friendly folks."

Judy H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are willing to explain it. They don't push their services. I like the way they deal with their customers. This is the third time I've taken my car there."

Nancy C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just trust their services. They do a good job. It is usually on time."

Nick S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were close by. It was convenient and I just knew from past history that they did a good job."

Paul H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. They've always come through and fixed it up just fine. Their service has been good."

Scott R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are sharp and affordable. They're great. I think they do a great job."

Terri H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is a family-owned operation, you feel like you are talking to people who have owned the place for a long time."

Ann S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked everything about them. I've been using them for 10 years. The service has always been good. I think they're wonderful. I wouldn't take my care anywhere else."

David C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Faye Y. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they're honest, and they do what they say they're going to do. They help you make decisions on what should be done and what needs to be done."

John P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable. They know the make and model of my car. I think they are very prompt about getting estimates and getting the job done."

Kathy P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the owners, Lyde and his daughter. They're honest, professional, and nice."

Larry M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly and very upfront about costs."

Laura R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed my car."

Michael P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service and great work that we get"

Rene A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've been using them for years. Lyde is great."

Richard L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get the job done right."

Sharon R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're down to earth and honest."

Stan R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the service that I got from Lyde."

Thomas B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The place is clean, the people are friendly, and they work is done on time."

Bill R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do excellent service work on my cars."

Lawrence C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a quick and reliable service."

Chip W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was satisfied with the work they did for me."

Gary M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and integrity"

Hal S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency and how quickly they got things done"

Pat A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very personable and courteous."

Tim D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to talk to and did everything on time."

Leo G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, did good work, and were very knowledgeable."

Kristi B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything they did was very reliable. They were very efficient."

Paul D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and got things done fast."

Janice L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty and convenience"

David C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was happy with their service."

Rudy J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They found out what was wrong and took care of business in a short amount of time. Their prices were fair."

Deb H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and honest."

Bill H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just think they were dependable, kind, and honest."

Chuck S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt, reasonable, and my car is running fine. "

Melissa J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, and they were upfront."

David T. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a family owned business, that's run with integrity and honesty. They also don't fix problems that don't exist."

Tom K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're always available."

Pat H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really friendly and accommodating in terms of working around my schedule."

Dorothy J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest and they explain things to me in detail regarding my car. "

Lillian S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and I have been using them since nineteen ninety six. They are great, and very easy to work with."

Richard D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they pay attention to detail. I have been using Olsen's for fifteen years, and if everything's not 100% they take the car back and fix it until it is correct. "

Clay J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were nice, and they provided good customer service."

Liz M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very warm and family like. I've been going their 3 years, my daughter referred me. She's been going there for 6 years. "

Susan A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel like they are trustworthy. I have used them for years."

Fred F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always act like they know what they are doing, and I have never had a problem with them. "

Lyde W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, and the personal attention they give."

George B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Actually the honesty, and they fix it right. Everything is always excellent and I am a return customer. I use them for my trucks."

Fred K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is a good communicator. He's good at explaining things, and they do a nice job. "

Mark G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're professional, and they know what they are doing. They also have a lot of integrity."

Sheila C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been taking care of our cars for years."

Nhan N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for seven years."

Garneda G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're dependable, nice, and the price is good."

Bob S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that it's a family business which makes it personable. "

Steve B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Local, friendly, and knowledgeable"

Susan A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Trustworthiness"

Donna K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel I can trust them."

Ken M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job, and they are very friendly."

Phyllis C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very kind and understanding."

Ken B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable, and they never ask me to repair anything that doesn't need to be repaired."

Alan K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reasonable prices"

David E. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, helpfulness, and timeliness"

Neil H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do things correctly."

Rand P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fair, and they have integrity. They don't do things that don't need to be done. I really feel good about taking our cars there."

Grace K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take care of my car."

Fred R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain the work, and they take an interest in our car problems."

Tara Q. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They bend over backwards to help me."

Michael P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall friendliness and good service"

Ron B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a complete service."

B.S.A.E. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are very concerned with good customer service. They keep a good record of what they do for cars so they have a history of every car they've repaired. They're very prompt, friendly, responsive, and when they say they're going to do somethi"

Jim C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They follow through with their repairs."

Joann C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are convenient, trustworthy, and they do good work."

Perry C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is always available to talk to me. They're confident, on time, and the price always ends up very close to the estimate."

L.C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They go the extra mile for me."

Carol C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, and they didn't do unnecessary work to make an extra dollar. Also, they were easy to talk to, and all my repairs were done correctly."

Dennis C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take good care of the car, and they keep the repair costs in line. I think they do a great job all the way around."

Marvin G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're handy, close by, and convenient. He knows his business really well."

W.G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they're very straightforward. Lyde seems to be honest, and he does only the repairs that are necessary."

Barbara G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, knowledgeable, and they explained to me what was wrong with my car. Many auto places think a women can't understand car issues, but Olsen's broke down the information so I was able to understand what was going on with my vehicle."

Mark G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're honest, technically proficient, knowledgeable, and they get the job done."

Leann J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their accessibility"

Alan K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I bring the car in, and they make the repairs quickly."

Jeff H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed the problem, and the price seemed fair. They had good customer service."

Forest B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and they do quality work. "

Norman B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knows what he is doing and he's competent. "

Lee B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very easy to talk to, and he has integrity."

Rolando C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the job they did. "

Charlene C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them for years, and I like them. "

Joseph E. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly, efficient, and I am never unhappy with the work. It is always excellent. "

Victor F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional, and they know what they are doing. "

Pat F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. "

David G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed a problem with my hood latch without asking. I appreciate that. "

Elliot H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The good service"

Bob H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He always does the job right. He helps me with little problems so I don't have to wait until they become big issues. "

Bob J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and trustworthy."

Grace K. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and good at what they do."

Richard L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work"

Joyce M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are understanding of my nontechnical expertise. Also they were prompt getting back to me with what was wrong. They checked the vehicle completely before I took it home. "

Larry M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very accommodating to our schedule and very fair with us. "

Joann C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are willing to help in an emergency. I also like their on-time scheduling. "

Gary D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know cars very well and, fix them with no problem."

George F. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service is very good, fast, and they're very honest."

Pat H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are like family."

Ralph J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do very high quality service and charge reasonable prices. They're also honest and comprehensive. "

Kathy P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"A lot of things: They're honest, reliable, informative, and they do very good work. Some of their personnel have provided me a ride to my work when I needed it."

Caroline P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I got to talk to the owner, and I like that they're a family-owned operation rather than a business."

Sharon R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and they did good work."

Gary R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel I can trust them. They do good quality work on cars, and I've been using them for years."

Rudy S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is very good, and they finished the job on time. They're also friendly."

Nancy S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and finished it on time."

Hank S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I took my car there and everything went peachy."

Jack V. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"After they made a mistake, they fixed the problem immediately."

Dell W. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Usually, I call in ahead of time, when I need to bring in my car. They always complete the work when promised."

Michelle B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, integrity and I can trust them not to do work I don't need. "

Dan B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's convenient and they do good work."

Norman B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have gone to them for a long time, they do good work and they are trustworthy."

Marilyn B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have three Toyotas and they have done all of our repairs for over 15 years. They do a very good job and can be trusted."

Jose C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and nice."

John C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and do a great job."

Judith C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fair and knowledgeable."

Bill D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do excellent work. They are honest and fair. "

Jim G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They listen to and work well with the customer. They are very responsive."

Craig H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty"

Joe R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable and personable."

Gary R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest and knowledgeable."

Hal B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them to do only what is necessary, work is done right the first time"

Kathy C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They keep records in the computer and that makes it easier; it's a clean shop, very professional"

Chris J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very responsive to my questions, they take time to explain the work and the prices"

Pat H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly and take care of business"

Clifford L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Truthfulness and the care"

Richard L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get it right the first time and close to my house"

Jack M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've known the owner for years and have been taking my car there awhile"

Clay M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used them for awhile, fair, good work and are able to work on my cars"

Connie N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Do very good work, friendly and nice"

Barbara N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I used them for a long time. They seem to tell the truth and don't try to talk me into things"

Kevin O. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Small and you don't get lost in the shuffle. You can talk to the boss right there"

Eugene P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing. Don't try to sell you things you don't need"

Shoshana R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing. They got us in touch with the guy my husband bought his car from"

Betty R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've known them for a long time"

Gary R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Really good about working us in "

Werner S. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always seem to do a good job"

Leslie B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are all very knowledgeable, whoever I talk to on the phone there, not just the mechanic. Even the young lady who works there knows a lot about cars and what's going on with my car. I have old cars and they always give me the things to do next list a"

Patrick B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very close to where I work, convenient, hours are very good, prompt, easy to communicate with"

Gary D. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very good at explaining what needs to be done, they're always ready on time and they're friendly"

Marvin G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take us in immediately, good service"

Kirsty H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, took my car right away, got back to me very quickly with the problem "

Bruce J. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Real upfront with you"

Don L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very friendly and they're competent"

Mitch M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness and ability to diagnose accurately"

Barbara N. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do it promptly, I haven't had any problems after they've done work on my car, friendly, I think they're very competent and they do a good job"

Mary R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timeliness and explanation of services rendered"

Kim A. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They picked me up"

Anthony B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Excellent workmanship"

Tom B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going to them for 11 years now, always done just what they said they were going to do, timely automotive advice when I need it"

Connie B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All very nice people, helpful, offered to give me a ride"

Patricia B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Price is higher but the guy is honest, wouldn't go anywhere else"

Lucille B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attitude, very helpful"

Kelly B. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Family owned, I don't feel intimidated, thorough, explain everything to me, I don't feel belittled because I don't know about cars, and the mechanics are the same way with me"

Brian C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're one of the four best shops around"

Mike C. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're right here and I can discuss the problem directly with the mechanic"

Michelle G. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Experience, knowledge, and they keep you informed"

Diane H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"A small shop, but they get you in and out on time"

Teresa H. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They'll tell me what I need done now and what I will need down the road"

Doug L. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner"

Helen M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work, there's no guessing game"

Paul M. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I know when I drop my car off, it's going to get fixed"

Pat P. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good people, quality work"

Marty R. Verified Olsen's Automotive Repair Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We won't take our cars anywhere else"

Alicia M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"Their location is convenient."

Blaine J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do good work."

"They gave me a timeline and stuck to it."

Deanna F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have a better price than the dealership."

"I like that they are nice, and they don't upsell you."

John C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's a family-owned business. They give you individualized service, and it is a good value."

"I like the individual attention I get from them."

Paula C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's a family-owned business. They're trustworthy and very committed to making their customers happy."

"I like that they are committed in their work."

Ray T. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They only look for things that are wrong with your car. They will never do what does not need to be done, or try to upsell you."

"They are on top of everything. They are knowledgeable and trustworthy."

Sharon P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly and knowledgeable."

"Competent"

Ms. M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're trustworthy and thorough."

"I like that they're a small family business. If I needed a ride, and I didn't have one, someone from Olsen's would pick me up and drop me off at work. They really work to schedule and accommodate you, and I really like that. I've used other mechanics in town, and I haven't been satisfied. I finally found the best mechanics with Olsen's Automotive Repair."

Charles D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable."

"They communicate very well. I've been using them for quite a few years. "

David F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do good work, and they have a fast turnaround time."

"They got the work done on time."

James D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's a good place to take your car."

"They have fast service."

Louann T. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are honest. If it is a simple repair, they won't oversell you. "

"Lyde is very friendly and knowledgeable. I have had my cars repaired by them many times. They make great suggestions regarding repairs. "

Nick G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think they're very clear about what they need to do, what's going to happen to your car, and what the consequences are going to be."

"I think that they're honest. They only repair what is necessary."

Paula L. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think that the quality is really good. I think that they're a little pricey."

"They talk to you about what the issues are, what the solutions are, and what your choices are."

Stephen J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would say that the staff is very knowledgeable."

"They're really fast."

Cayetano G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are quick and relatively inexpensive compared to other places. They fix the car right the first time."

"The price is pretty good."

Peter P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem very fair. They do a good job and they don't overcharge. We've really been very satisfied with them. "

Christopher E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they're honest."

David F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail"

Giovanna B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very convenient. We've been using them for years."

Jaan L. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem competent."

Wes N. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have been a customer of theirs for a long time. I trust them."

Zel H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and willing to bend a little bit to help us."

Bob J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they are fair and dependable."

Gary S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a very complete job, and the office is very clean."

Janet W. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They get the job done quickly."

Jim H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest."

Lindsey E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work they do is always excellent."

Mike V. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We can trust them."

Sue W. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're personable and easy to talk to."

Jim D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, honest, and the prices were good."

Jim S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and took care of my car right away."

Larry S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were honest and got the job done right."

Janice C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came highly recommended, and their work is very good."

Michelle C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, outgoing, and they seemed to know what they were doing."

Walter D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their integrity. They do sterling work every time we use them. "

Barbara C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are fast, friendly and honest."

Lou B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We live in Livermore, so it's easy to drop off the car in morning, and we always get it back quick. We used them even before the current owner."

Carol C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are easy to talk to, and approachable. There was a time I still had trouble after I got the car back, and they had me bring it in again and fixed the problem with no extra charge or hassle. "

John P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They specialize, and its proximity, close to home, and work."

Harry S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and their prices aren't bad in comparison to others."

Jackey P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The are customer friendly. I went to the same shop before they owned it."

Don W. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listen, they get things done quickly, and the job is done properly."

Wes N. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"All in all they do good work. On a few occasions they had to do some work over, but it was done with no argument. They meet the timelines given as far as getting your car back to you."

Allan P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they will do, when they say they'll do it."

Michael K. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They specialize in foreign cars. They're good, and I'm a return customer. In fact my car is with them now."

Michael A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their honesty and the fact that they're a family-run business. "

Hal B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and pretty thorough."

Diane C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've been taking our cars there for years. They're also local, and they do good work."

Max E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really pay a lot of attention to the work and customer service. They're also very trustworthy."

Marsha F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They game me a ride home while they worked on my car. I also liked that they were Diamond Certified."

Ray J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"If they don't get it right the first time, they keep trying to fix it."

Andy K. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, and they have good service."

David H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They've always been very honest with me, and they know what they're doing."

Susan A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're trustworthy."

Tom B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me real helpful advice and did a good job."

Joanne D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time when they did what they said they would. They are also courteous and professional. "

David M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They understood what I was trying to tell them, checked the car out, and gave me some options. They called me and gave me an estimate for everything."

Paul M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is reliable. "

Mario B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are upfront and helpful."

Ed B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They follow through and seem to appreciate your business."

Michael B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're good mechanics. "

Barry D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work is excellent."

Don M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provide good service."

Jerry C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They use quality parts."

Matt G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy and send reminders for upcoming service."

Jerry K. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive. They have helped me out in an emergency situation. "

Richard L. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and there are no surprises."

Larry M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are good mechanics and have a high level of knowledge especially when it comes to Toyotas."

Richard P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very convenient."

Larrry S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can describe a problem in layman's terms and they understand what I'm talking about."

Russell A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Honesty, integrity"

Norman B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They fix problems, they're very friendly, price is lower than at a dealership"

Marsha F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personable, felt like they were fair and they seem honest"

Robert K. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they know what they are doing and pretty good to talk too"

Joyce/Richard M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We can talk to everyone, take us right away and their responsive"

Lillian S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Fairly close to me"

Susan A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're accommodating and non-pressure"

Charles B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Honesty, I had warranty work done very well"

Hans B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're honest about what's going on, they do what they say"

Barbara C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their front office staff and they remember the history of the cars. They take the time to talk to you about your car."

Art D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We haven't gone there very often"

Karen D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personalized service"

Shirley F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"There was one guy who was really nice"

Sally M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're usually very organized and prompt, they let me know what's going on with my car"

Stanley S. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know Toyotas"

Michael A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Thorough and dependable"

Ed A. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They give you a ride to home or work and they fix your car"

Ken B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work is guaranteed and their prices are reasonable"

D.A.R. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Pretty thorough"

Bernie B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're thorough in their assessment"

Norman B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem to know what they're doing, honest, fees are reasonable"

Hal B. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Honest, knows what he's talking about"

Mary C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're honest, and they go the extra mile for their customers"

Barbara C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They get right on your car and they keep you updated while they have the car"

John C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've recommended them since the first day I went there"

Carolina C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Family owned, they're thorough and they're quick"

Kevin C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's great to have a mechanic who understands what's needed "

Jimmy C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They can work on just about any car"

Jerry C. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work they do, it's reliable"

Barry D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They not only know what to do, but they'll give me a ride so I don't have to wait around there"

Linda D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I receive much better treatment from them than when I go to the dealer experience"

Chip D. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're one of the few places that will give you a ride"

Hal E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They've been in business awhile, they have knowledge and experience"

Donna E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Dependable, prices are reasonable"

Steve E. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly people, always polite"

Shirley F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Experts at what they do"

Jennifer F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality work, personal service"

Mark F. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of the work"

Steve G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Much better service from them than anywhere else"

Stewart G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Competent, very knowledgeable"

Bernice G. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"A friend told me about them, that was a long time ago, been going there ever since"

Bill H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They tell you what they found, and they explain it clearly"

George H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're usually on target as to what the problem is"

Rich H. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"For me, they get the job done, and done right"

Wayne J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their location, their work and their prices"

Bruce J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're a great team that does great work"

Ray J. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's nice to have a local shop work on your car"

Fred K. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I guess I'd have to say, I've invested a number of years going there"

Mary L. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal quality service"

Heidi L. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're honest, they're good at what they do"

Don M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Qualified mechanic, that's the most important thing"

Doug M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Been going there a long time now, everything's been great"

Cindy M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"You can depend on their work"

Mike M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work, they're courteous too"

Nadeem M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy is thorough, he won't do anything without looking into it"

Brian M. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service, quality work"

Don N. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can depend on the work"

Lauri P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy takes the time to explain the repairs to me and he shows me what he's talking about"

Mark P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can make an appointment, then leave my car with a note and they know what to do"

Sharon P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They follow up with me, they return my calls"

David P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal service, I can call and explain the problem, he tells me when to bring it in and he has a bottom line for me that day"

Joyce P. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are customer service oriented"

Eric R. Verified Olsen's Automotive Repair Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"For some reason, he can get a hold of whatever part you need. Dealerships can't seem to do that and I would have thought that's where he gets the parts"

Alesha K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"We had an issue with a mechanic there, but the management did a good job of making it right."

"I liked their problem resolution."

Evan R. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I've only been there once, but it was a good experience, and I would recommend them to others."

"Their location was close to my job so that was convenient for me."

Lisa W. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient."

"They did exactly what we asked for within the quoted price range."

Bryan L. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them."

"The friendly and knowledgeable customer service"

Glen W. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They seem to be fairly honest. "

Page S. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"Go somewhere else."

"The work that they actually did was fine."

Robert P. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Its local, handy, and easy to get to."

"It's local."

Tom R. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't have anything to say. I'm not out to promote them."

"They're well known. They have a good reputation in town. They've been here for a long time."

Bob F. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're very honest, which you really need when you go to an auto repair shop."

Joe . Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guy is very knowledgeable. He has been around for a long time. He has been working on Toyotas for the past thirty years. He sure knows a lot about Toyotas."

Kanoi S. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They deal with Honda and Mitsubishi cars."

Mary H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I was really happy with them. It was a family atmosphere. They did good work. They seemed to care. Their dog was nice too."

Mike T. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Location"

Barbara S. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've been having him take care of my vehicle for years. I trust what he does. He's one of the very few good and honest mechanics. I've never seen him do things that weren't necessary. He also does little extras sometimes."

Dan K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always do a good job."

Lon P. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are a good company. I guess I am pretty satisfied with them. They repair my car properly and their prices are okay. "

Darrell C. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dependable"

Doug M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're quick at getting me an appointment."

Glenn F. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that it's a family-run operation."

Janis T. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be honest."

Jesse M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their attitude."

Sherida K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their friendliness."

Curt H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, and the service was great. The work they do is honest."

Rich H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Honesty"

Barbara C. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, easy to talk to, and they remember me when I come in. "

Brian H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Convenient"

Ricky D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Customer satisfaction"

Peter M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem to know what they are doing with my vehicle."

Jennifer D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice."

Mark M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The dependability and reliability"

Nancy M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and reliable."

Chris D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The best thing is that the location is close to my work. They are also trustworthy and they do good diagnosis and repairs. "

Greg F. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing and will take the time to talk to you. Also, the woman on the desk is very knowledgeable. "

Eugene G. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've only used them once, but they did a good job and were helpful."

Rich H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They fixed my car."

Dan K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don't know what I like best about them."

Dennis R. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism"

Barry B. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are family owned and operated and they do good work."

Diane C. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have only been there twice and the service was good. "

Brian H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are close by and get the work done in a timely manner."

Peter N. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are convenient and do a good job."

Dwayne S. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Good quality of service."

Gordon B. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal service, quality work"

Barry B. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, they did some extra things for me that I didn't expect"

Bob F. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the job I asked for, I had no problems, I was satisfied"

Jim G. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"How they handle their customers"

Jim H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're a family-owned business, so you get better service than a bigger shop "

Clay M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do good work, reliable which is hard to find in an auto place and they treat me nice"

Larry M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their manner of service, professionalism, and they're always polite and willing to listen to what we have to say about the car and they do pretty good work as well"

Paula A. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Quality work, reasonable prices"

Mike A. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They know exactly what to do"

Alan B. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the turnaround, they get you in and out on time"

Suzie C. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I feel like I have my own personal mechanic"

Helen C. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Pleasant, so polite, so helpful"

Jack D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They get you in and out in no time"

Doug D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very thorough"

Karen D. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have complete confidence in his work"

John E. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Great service"

Joseph E. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're cordial and you can talk directly to the mechanic"

Jerry E. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal service, qualified mechanic"

Mary F. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Gosh, I'd have to say they know exactly what they're talking about"

Jim G. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they do excellent work, plus I can call over there with questions and get an answer, I don't have to stop in"

Karen G. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nice, helpful, takes the time to go over things with me"

Jay G. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the owner"

Mary J. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The work is dependable"

Nancy H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the personal service they give you"

John H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Family owned, a lot of experience"

Marvin H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dependable, fair prices "

Judy H. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're real honest people, they work with you"

Bob J. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Them! How's that for an answer?"

Sherri K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their work and they respect their customers"

George K. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Whenever I leave a message there, they call me back"

Darrel L. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I can get a must do list and a wish list when I go in"

Jim L. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The work, the fact that they'll give me a ride"

Francesca L. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"His work is dependable, his prices are fair"

Eva M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are so nice, and they'll bring me home so I don't have to stay there waiting"

Jamie M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always get my car ready when they say they will"

Michael M. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Accurate about his findings"

Chris N. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"His work is reliable, guaranteed "

Kathleen N. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They take such good care of my car"

Jerry O. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's good at what he does, and he's reasonably quick"

James P. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"If I can't reach the mechanic, the person that answers the phone can answer my questions"

Kyle P. Verified Olsen's Automotive Repair Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When he says he'll order parts, he does"

David L. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They specialize in Toyota and other Japanese cars."

"They have quick service, and you get your car back quickly."

Bob S. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:

"I just don't know if I'd recommend them anymore. The personalities of the people who you deal with in the front office are not too good."

"They are family owned. I've been dealing with them for quite a while."

Chole Z. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"It's family oriented. They are responsible for their work."

"After the work is done, the owner talks to you and gives you information you need to know about your car."

Art T. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I think they're very friendly and very honest."

Karen H. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I trust them, and I like them being upfront with me."

John S. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The for the most part the staff was honest."

George H. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The young fellow there was good at analyzing the problem."

Carla M. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are convenient and generally do a good job."

Jerry F. Verified Olsen's Automotive Repair Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They do good work"

Michael W. Verified Olsen's Automotive Repair Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They offer a good service. They are on time and they explain the job."

Tom B. Verified Olsen's Automotive Repair Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were convenient, and that's about the only thing."

Todd D. Verified Olsen's Automotive Repair Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Willing to fix mistakes"

Patricia H. Verified Olsen's Automotive Repair Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I don't know"

Sara W. Verified Olsen's Automotive Repair Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"They were very friendly. "

"I liked that there was a woman working in the shop who actually gave me a ride home."

Owen T. Verified Olsen's Automotive Repair Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I am disappointed with them. The last few times we used them, they haven't completed the work properly."

"They were great people, and they used to provide great service."

Cathy R. Verified Olsen's Automotive Repair Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"My wife said they drove her back to work, which was very nice, and they took care of the problem after the car was towed back to them."

Cyndi C. Verified Olsen's Automotive Repair Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I liked their honesty, and I trusted them."

Aaron M. Verified Olsen's Automotive Repair Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were close to my house."