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Old Town Glass is a residential and commercial glazing contractor and window and door product expert. As a full-service firm, the company installs, repairs and services a variety of glass products made by several leading manufacturers, including Marvin Windows and Doors, Milgard Windows and Doors, and Integrity Windows and Doors. Its AAMA InstallationMasters™ Certified window and door installers are factory-trained to install and service all the products it offers.
Owner John Pope says Old Town Glass’ success is due to its “hand-in-hand” approach to customer service. “We receive a substantial amount of word-of-mouth referrals. Our professionalism and courtesy have really resonated with our clients. They enjoy the personal attention we show them.”
Old Town Glass’ installation capabilities extend to numerous other products, including deck railings, shower glass, mirrors, skylights, shower and bathtub enclosures, and more. “We also have a large inventory of parts for older products if a customer needs to repair an old window or door,” adds Mr. Pope. “If we don’t have it in stock, we can usually get it within a week or two.”
“Our courteous and professional staff is dedicated to providing the best glass products for each individual customer’s application. We try to simplify the buying process by offering an array of products from well respected and trusted manufacturers. Our customer-centric management style has been adopted by everyone in the company—our primary concern and the true measure of our success is our clients’ satisfaction.”
Serving all of Marin and Sonoma counties including Mill Valley, San Rafael, Novato, San Anselmo, Santa Rosa, Rohnert Park, Sebastopol and Windsor.
Sales & Installation
Commercial & Residential
Wood, Aluminum, Vinyl, Fiberglass
Interior, Exterior, Sliding, Front, French
Websites and demos are terrific. But if you can, visit the showroom.
"No question, learning about glass products from a website or home demonstration can be hugely helpful and convenient. But whenever possible, visit the showroom and experience the product for yourself."Valuable advice from John Pope, owner...
"They were fast and efficient. They cleaned up after themselves.""They showed up when they said they'd show up. They're very good."
"They did good for me. Go to them. I would recommend them.""Their expertise"
"They provided good service.""I brought my screens in, and they replaced them in a timely fashion and for a reasonable price."
"They were good. It went well. I replaced part of a door.""They did what they said they were going to do."
"They're reliable and reasonable.""Their knowledge, I had a tough skylight leak."
"It has the feel of a really well-run, small-town business. They are extremely professional and responsive.""You get the feeling of a small, family-owned business. They have excellent customer service, and I'd rather support a business like that over a big-box company."
"I am a contractor, and I accidentally broke a brand new window. I had them fix it, because it would be risky for me to fix it. If it failed again, I would be in trouble, so I had the pros do it.""They were great and helped me when I needed them."
"They're knowledgeable in the variety of products that they provide.""I like that they're a small-town business and not a chain."
"I would highly recommend them. For one, they were available to come out quickly which is important when you have broken glass. Secondly, they were very competitive in their bid. I would recommend them.""The quickness in which they could come out and assess the situation, they did a great job. I would use them again."
"They seem to be very knowledgeable, and they have been around a long time. I would use them. The more experience the more comfortable I am with a company. I would absolutely and unequivocally recommend Old Town Glass.""They came out, and they did everything in one day. I mean, they had about 10-12 people working, so their whole crew plus some, and just knocked it out, which was really nice. "
"It's a good place to go to.""In the office, they were helpful. They are the only place I go to."
"They were trustworthy.""They were on time and on budget."
"They were very reliable, and they did an outstanding, clean job. They were on time, and they were very personable. There were no negatives.""It was an expert job for sure. I'm very glad we haven't had any leaks."
"I would say that It's a family business, and the people are very personal in their approach to working with customers.""I like how knowledgeable they are about glass and that they take the time to talk to the customer about what they know."
"I would say that I liked the way they handled me, their approach, and their attitude. They seemed to understand what I was asking them for.""I liked the people that I worked with, and they have a very nice showroom. They had the product we were looking for on display, which is why we went there."
"I would tell people that they're good and reliable.""I liked that they installed the product I wanted and did it promptly."
"They were prompt, courteous, and neat. They were very good.""They did very good work. "
"They do good work at a good price.""They're straightforward, and they do what they say they're going to do. We have used them several times."
"I would tell people that they were on time and did excellent work.""I liked that they were close by and that they did a good job."
"They're accommodating and professional. They try to get you resources quickly.""They were able to accommodate me."