Oakland Auto Works

Oakland Auto Works: Average 9.4 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A. J. B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are well organized, always on time, and they have never charged more than the estimate. When I was a starving student, they fixed my car, but did not charge me until after I graduated. They are perfect. I will never go anywhere else. I make my car purchases based on what they can repair."

Amanda F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they do a thorough job. They are trustworthy and their prices are fair. I don't even know what other people charge, because I only take my car there."

Carmen T. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm a long time customer and I would highly recommend them. I'm very satisfied with their service."

Corinne W. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. They give me the whole picture and they are proactive about my car and its needs."

Elliott F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always come through. I like Glen. I've been using them for many years."

Gayle G. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"As a woman who drives a car and knows nothing about the machinery, I really appreciate the fact that they can explain what's going on with my car. They are honest and only sell me what I need. They don't do repairs that don't need to be done. They are just a terrific group of people. I wish I could give them '12' instead of a '10'."

Jamal H. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just great. I didn't have any problems with their work."

Jo P. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do nice, quality work. They are efficient. They met the time and price estimates they gave me. I'm satisfied with them."

Judith G. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The staff is friendly, helpful, and professional. The quality of their work is good."

Kelli S. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their timeliness, cost effectiveness and their thoroughness, the car is always cleaner than when I drop it off. I like the pick-up and drop-off service they offer. They don't sell me things that I don't need."

Larry W. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going there for fifteen years. I love them. They are honest, thorough, and nice. They are not sexist."

Linda F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest. They explain things to me. They don't do unnecessary work on my car. They keep me posted on what my car needs by mailing out reminders."

Lisa H. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional. I feel like they are honest with me. I like the good customer service from all the employees. They are responsive to my calls."

Marie K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for 17 years. The thing I like best is, probably, the people. I like how they explain things to me. They are very upfront, very knowledgeable, and I feel like they really know my car."

Susan K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their willingness to talk to me and explain the problems with my car. They include me in the decisions to explore other options. I am a huge fan of Oakland Auto Works. I tell my friends to go there."

Chris Z. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're competent, and they know what they're doing. Their prices are good, and everyone's really friendly."

Connie M. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going to them ever since they opened. They explain what they're doing, their work is excellent, and they're always on time. They're very clear. I feel like I can trust them."

Elliott F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they're honest, and they always do good work. They always test the cars, a lot of places don't do a road test. They have a computer system that shows you what you've done in the past. They know the status of my car."

Fernando R. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and good."

Jessie Y. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He takes a personal interest, and they do an excellent job."

Janice L. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are courteous and very fair."

Lar B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have confidence in their service."

Larry L. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are incredibly nice and attentive. I trust them."

Larry W. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty."

Lori M. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, as they answered all of my questions and cleaned out my car. They provided me with rides to and from their shop. When they gave me the estimate, it was accurate."

Miyoka F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient and prompt. They explain everything to you."

Nancy N. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I get my car back the same day."

Peggy K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they explain things really well. They are very thorough and exceptionally honest."

Willie C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficiency."

Rita A. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're straightforward about what things have to be done right away; they're very accommodating."

Gary A. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Thorough, scientific approach and they keep track of the problems. They give me a ride back and forth."

Rehema A. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful and explained everything to me."

Maria A. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were thorough, answered my questions and walked me through the process before they did the work."

Donald B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're honest and trustworthy. We have a good relationship with them."

AJ B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they'll do, when they say they'll do it, for the price they estimate. They're a model business."

Bob B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The interaction with the people at the front desk is very satisfactory. No problems with the work and they're good about giving a price quote and sticking with it."

Kim B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are very nice. I am a woman and I feel very comfortable going there; I would recommend them to anyone."

Amelie B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on top of their business, both technically and business-wise."

Dennis B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and do a very neat job. They also explain what they are doing very clearly."

Bill B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're easy to trust. I never get the feeling they're trying to sell me something, and they are always available for giving good advice."

Mary B. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner, the service and the people who work there. They're courteous, professional and friendly. They follow-up afterwards too."

Lis C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their thoroughness and friendliness."

Craig C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and competent."

David C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They provide excellent service and they tried to do for me what I wanted done."

Helen C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did excellent work."

Valerie C. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like how they explained and showed me what is wrong with my car."

Lawrence D. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism."

Diane D. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to have a real good understanding of auto repair and they're always very thorough and do good work."

Kate D. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I always feel confident they are going to do a good job. I like the people who work in the office and I think they are very knowledgeable."

Elliot F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Glen is very good at what he does. He takes time to explain things and he is very honest."

Rosario F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and do a good job. They also follow-up on work that they have done."

Ruth F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough and explain to you what is wrong with your car. They are also very kind people."

Linda F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They don't talk down to you and they are honest."

Linda F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are all very nice and do great work."

Pat F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and their customer service is excellent. Also their auto repair skills are very reliable."

Nancy F. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Courteous, efficient and capable."

Todd G. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honesty, customer service, technical skill, willingness and ability to communicate to people who don't know much about cars. They always call to follow-up."

Gwen H. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people; they fix the car and do the job; they're pleasant to deal with."

Daniel H. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're real people, honest, know what they were doing."

Scarpa J. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're honest about what your car needs; quality is excellent."

Renne K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can ask them questions and get an answer that I will understand. As a woman that's very important."

Peggy K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say; they're trustworthy, competent, responsible and really nice people."

Celia K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're honest, not ripping me off; they're patient in explaining what they're doing."

Dorothy K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept their word. They kept me posted about what was going on."

Ann K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional, they make you understand what the problem is."

Dianna K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their know-how, attitude, everything."

Terry K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good customer service."

Nikki K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional service, honesty, courtesy, efficiency, shuttle service and cleanliness of the shop."

Larry K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're totally honest and straightforward."

Pansy K. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personalized care. They know me and they know my car. They take care of both of us."

Ernest L. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I feel comfortable with them doing the work and if there are any problems they respond quickly to fix it. I've had no problems, and the follow-up on the work is good."

Chris L. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they are like family friends and are very genuinely conscientious good people and skillful mechanics."

Suzanne L. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their cost estimate was good and the work was done in a timely manner."

Marge M. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've gotten very personal attention from the people there. I feel they really tend to my concerns. Sammy in particular is great."

Catherine M. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional."

Eilzabeth O. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do really good work. They are really good for female customers and don't treat you like an idiot. Also they are very responsive and helpful."

Carolyn P. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service is excellent and the repair is great. I highly recommend it for Honda, Mazda, Saturn and other types of cars."

Neville P. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're personable. I know everyone there and it's a person-to-person car service."

Michelle Q. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest and have reasonable rates."

Pam Q. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give us personal attention. When we need several things done and money is an issue they advise us what needs to be done first."

Eryka R. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very easy to talk to and I never feel like I am being taken advantage of."

Miyeko R. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think that Glen is very dependable and honest."

Lucia S. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They follow through with everything."

Sheila S. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job. I am very happy with them."

Adi S. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explain everything thoroughly and their prices are reasonable."

Daniel T. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and the way they communicate gives me a sense of confidence."

Lynn T. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It's like having my father or brother work on my car. I can trust them to do a good job."

John U. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, they charge what they say they will, and they keep good records from previous visits."

Mark V. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very competent."

Linda V. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and always follow up when the work is done."

Esther W. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and informative."

Evelyn W. Verified Oakland Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their attitude and the fact that they do a good job. I feel that I can trust them."

Earth D. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough. I think they are priced right. They do good work in a professional, caring manner. Can they offer special discounts for repeat customers?"

Jeananne M. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were personable, believable, and honest."

Jean B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are convenient to where I live."

John P. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've been going there for years. They know my car. I can just drop in and they take care of my car. I trust them. I prefer doing business with independent companies. I'm happy with them."

Linda A. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like how they take the time to explain things. I find the service good. When I take my car in, they fix it. They've been really great to work with."

Lori M. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The customer service, everyone who works there is really good. Sometimes they don't charge me for the little, quick fixes that I bring my car in for."

Andy M. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are nice and conveniently located."

Elana H. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I went to Oakland Toyota Service, but I wasn't happy with them. Oakland Auto Works worked out much better for me."

Jean D. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are truthful, informative, and responsive."

Lois M. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their integrity and reliability, and they look out for my interests more than their own."

Melanie B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are honest. They don't gauge you."

Nanda B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are honest."

Rebecca R. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are within two blocks of my home."

Joe A. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are professional and courteous."

Linda B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and honest."

Francesca B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explained everything. They were friendly and courteous."

David B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The price was fair. They gave me a detailed explanation. They didn't push repairs. They drove me home."

Alys B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're honest; they know what they're doing."

Deborah B. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are professional and courteous."

Sarah C. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have excellent customer service."

Eric F. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their promptness and willingness to explain what they are going to do for my car."

Elizabeth F. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, reliable and honest."

Patricia G. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're service-oriented. They can give you a ride. They call afterwards to find out how the service was."

Michael H. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professionalism, politeness, quality of the work."

Anne K. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're helpful."

Victor K. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service and the price."

Leila K. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very responsive and helpful in explaining things and helping me make decisions."

Ida K. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they will do. They're friendly, caring and they explain things well."

Elisa L. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I feel like they really know what their doing."

Michael M. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think it's the way they relate to customers who may not know anything about cars. They take time with people and don't try to force anything."

Elana N. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're honest, reliable, efficient and friendly."

Don R. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough."

Theresa R. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and courteous. They keep you informed and do exactly what they say they are going to do. The work they have done for me has been excellent."

Sahoko T. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to be friendly and honest. I feel well taken care of."

Maggie W. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I can trust them. I don't feel like I have been taken for a ride when I bring my car in."

Renee W. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are easy to work with and I trust them."

Doris W. Verified Oakland Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explain things very well."

David P. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like them because they are less expensive than the dealer maintenance service."

Ellen O. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It seems like they do a good job. The staff communicates well."

Roy W. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They get the job done on time and properly. I've been using them for years."

Lucia S. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know who I am when I call."

Mel G. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt I was treated with respect, and they were very responsive to my questions. They were very professional and trustworthy."

Louise C. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They explained the problem to me and told me what needed to be done."

Andy C. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have very personalized service and they do follow-up calls."

Patty F. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Glen is great about giving general advice about maintenance. I like working with him. He is honest and does not try to force you into doing the work, if not needed."

Summer H. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They explained what they were doing to fix the car."

Cynthia S. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very accommodating. The work is done on time and I have had no problems since I started using them 2 and 1/2 years ago."

Welpton S. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Larry W. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are reliable, informative and they have all my records."

Carmel W. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are knowledgeable, honest and explain things well."

Michael W. Verified Oakland Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are convenient and easy to work with."

Joel B. Verified Oakland Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and the service was good. When I had to take it back, they had no problem and fixed it right away."

Ann C. Verified Oakland Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very dependable."

Chris E. Verified Oakland Auto Works Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"One month after I got my car serviced there, it broke down and I got rid of it."

Charlie F. Verified Oakland Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their honesty."

Roy W. Verified Oakland Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and the service is prompt."

Flo H. Verified Oakland Auto Works Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They're convenient to where I live."

Alan B. Verified Oakland Auto Works Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They're very friendly and willing to talk to you in detail about your problems."

Oakland Auto Works

Full-service mechanical repairs for Acuras, Hondas and more

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