Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
July 2004
We declare that Oakland Auto Works HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #441
(510) 597-8388
240 West MacArthur Blvd.
Oakland, CA 94611

Oakland Auto Works has provided quality service to the Bay Area since 1991. Their technicians are experts in the field of automotive repair for top manufacturers such as Acura, Honda, Lexus, Mazda, Nissan, Subaru and Toyota.

An informed car owner will be more proactive in the maintenance of their vehicle, thereby adding to the life of their investment. Therefore, Oakland Auto Works takes the time to educate the customer. They demystify the repair process by offering straightforward explanations and by using visual aids. At Oakland Auto Works, you'll find this kind of excellent customer service is a matter of standard procedure. They welcome your business and invite you to call today for an appointment. Ask about their 24 months or 24,000 miles repair warranty.

 

Company Philosophy

"With a focus on excellence in every aspect of business, we know that well taken care of customers illustrate our motto: "Happy Cars equals Happy People!' Oakland Auto Works earns the loyalty and business of return patrons and newcomers by continuing to show dedication to our work and exceed the expectations of our customers."

Serving Alameda County

Foreign Cars,
Scheduled Maintenance Services,
Diagnostic,
Electrical,
Brakes,
Suspension and Steering,
Transmission,
Clutches,
Timing Belt Services,
Fuel Injection Services,
Prepurchase Inspections,
Free Shuttle Service

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Oakland Auto Works
has passed all rating steps and has earned
The Diamond Certified Award
No. 441
Continuously qualified since July 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They're competent, and they know what they're doing. Their prices are good, and everyone's really friendly."

–Chris Z.

"I've been going to them ever since they opened. They explain what they're doing, their work is excellent, and they're always on time. They're very clear. I feel like I can trust them."

–Connie M.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Oakland Auto Works
240 West MacArthur Blvd.
Oakland, CA 94611
(510) 597-8388

Mon - Fri: 8am - 5:30pm
Closed: 12pm - 1pm Daily

Serving Alameda County
185603
Liability Insurance, Worker's Compensation

Glen Poy-Wing, Owner