Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
May 2002
We declare that Northbay Animal Hospital HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #74
(415) 499-8387
4140 Redwood Highway
San Rafael, CA 94903

Northbay Animal Hospital is devoted to maintaining your pet's health and wellbeing. Dr. George Walters, D.V.M. and Dr. Kristina Hansson, D.V.M. are animal lovers who know that your pet is a member of the family and a best friend. There's nothing more important to them than ensuring that your pet has the best care, nutrition and quality of life possible.

A trip to the veterinarian can be an unsettling experience for both humans and animals. But both you and your pet will feel at ease in Northbay Animal Hospital's modern, friendly office. Your furry friend will be in excellent hands with the caring staff, experienced technicians and state-of-the-art medical equipment. Your pet will receive the very best medical and dental preventive and wellness care. And should your four-legged friend ever require emergency services, there's no one more qualified to provide them than Northbay Animal Hospital.

Northbay Animal Hospital also offers boarding services so that your pet can take a vacation while you're off enjoying yours. Take a virtual tour of the hospital and find the answers to many commonly asked questions online. Visit their website at www.northbayanimalhospital.com, or give them a call.

Company Philosophy

"At Northbay Animal Hospital, your pet is our number one priority. We make it our goal to build a long healthy partnership with you and your pet."

Serving Marin County

Boarding
Dentistry
Grooming
Medical
Surgical
Vaccinations

Map

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Findings based on statistically reliable research from 293 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 293

Diamond Certified Qualification

Based on 293 customer surveys, we declare
Northbay Animal Hospital
has passed all rating steps and has earned
The Diamond Certified Award
No. 74
Continuously qualified since May 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like the two doctors and the staff. They are always very thorough and great about updating me when I have a pet in their care. I think that Dr. Walters will probably retire soon, but I think Christine is just fabulous."

–Ann B.

"They are very convenient. They always have availability."

–Carolyn M.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Northbay Animal Hospital
4140 Redwood Highway
San Rafael, CA 94903
(415) 499-8387
(415) 499-5738 fax

Mon – Fri: 7am – 7pm
Sat: 9am – 4pm
Sun: 10am – 3pm

Serving Marin County
3144, 4356
Liability Insurance, Worker's Compensation

American Veterinary Medicine Assoc., American Animal Hospital Assoc., Veterinary Dental Society, California Veterinary Medicine Assoc.

George Walters, D.V.M.