Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
December 2011
We declare that Nissi Motors HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1795
(415) 858-0729
135 Clara Street
San Francisco, CA 94107
Nissi Motors can install new stereo systems in its customers’ cars.

Nissi Motors provides a wide range of maintenance and repair services for all types of European cars (as well as Japanese imports and domestic vehicles) at its San Francisco facility. In addition to performing factory-required maintenance on Mercedes-Benzes, BMWs, Minis, Porsches and Audis, the company works on engines and transmissions; upgrades exhaust systems; installs amplifiers, speakers and subwoofers; and much more.

Director Benny Lui says one of Nissi Motors’ biggest attributes is its highly analytical approach to auto repair, which he learned from an influential instructor early in his career. “Instead of being a typical mechanic, I was taught to be knowledgeable about many different aspects of auto repair, including diagnostics. Being mechanically inclined is important, but it’s even more important to be able to find the cause of a problem and make sure it doesn’t happen again.”

Nissi Motors’ experienced technicians are trained to educate vehicle owners about their specific repairs so they know exactly what to expect. Mr. Lui says this communication creates a bond between his company and its customers that’s based on  trust and respect. “I want everyone who comes to our shop to leave with more knowledge about their cars. That way, they have a better value system when it comes to navigating future repairs.”

Company Philosophy

“We strive to take care of the customer as well as the car. The auto repair process can be stressful for some people, so we do everything we can to make our customers feel as comfortable as possible. We stand behind the quality of our work and make sure everything is done right the first time.”

Serving San Francisco, Marin County and the Peninsula

Factory Required Maintenance
Engines
Transmissions
Electrical
Brakes & Suspensions

Audi
Audi
BMW
BMW
Mercedes-Benz
Mini
Mini
Porsche
Porsche
Smart
VW
VW

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto repair companies that have earned the prestigious Diamond Certified award. For Nissi Motors, the key to achieving and maintaining high levels of customer satisfaction is simple: treat each customer and their vehicle with equal amounts of care and respect. “We understand that...

Frequently Asked Questions

Q: Do you provide estimates over the phone?
A: "We can provide an educated guess, but no shop can reliably tell you what a repair will cost without seeing the car first. Our phone estimate is just an approximation—the actual cost will likely be more or less depending on what we find...
Q: If my car’s warranty is expired, do I still need to follow the manufacturer’s recommendations?
A: "Once a car is out of warranty, we’ll inspect it and advise you on how often you should bring it in for service. A lot depends on how you drive the vehicle. Sometimes we can extend a 12-month service to 18 months and save you some money...
Q: Do you use original equipment manufacturer (OEM) parts?
A: "Yes, we always use OEM parts unless a customer requests otherwise. "

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Industry Info

Make sure you do your research before purchasing a hybrid vehicle.
In an effort to increase their environmental responsibility, more and more American drivers are looking at hybrids when they’re in the market for a new car. However, according to Benny Lui, owner of Nissi Motors in San Francisco, those...
Findings based on statistically reliable research from 126 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 126

Diamond Certified Qualification

Based on 126 customer surveys, we declare
Nissi Motors
has passed all rating steps and has earned
The Diamond Certified Award
No. 1795
Continuously qualified since December 2011.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Ashley B. Verified Customer Name
"I felt like I could trust them."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Nissi Motors
135 Clara Street
San Francisco, CA 94107
(415) 858-0729
DCID41505979911

Mon – Fri: 8:30am – 6pm

Serving San Francisco, Marin County and the Peninsula

Benny Lui, Director
27
3
ASE Master Certified, Smog Certified
246493
Liability Insurance, Workers' Compensation
1999 Mereceds-Benz Master Guild Award
2006
Factory Required Maintenance, Engines, Transmissions, Electrical, Brakes & Suspensions
Audi, BMW, Mercedes-Benz, Mini, Porsche, Smart, VW
800
Individual Automobile Owners
12-Month/12K-Mile Warranty on Parts and Labor

Photo & Video Gallery

Survey Responses For

Nissi Motors

Nissi Motors: Average 9.2 out of 10 based on 126 unique customer surveys of customer satisfaction.
Ashley B. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly, fast service"

"I felt like I could trust them."

Cerina B. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a good service and I am very satisfied that they got it done in a timely fashion."

"I like that they are very friendly and their prices are reasonable, compared to other companies."

Edward L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very on task and on time."

"The service, they never overcharge and they tell you what the problem is."

George C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality and pricing"

"Prompt service"

Hauyi L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dependable and reliable"

"They are pretty on time."

John C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is very fair, honest, and a great mechanic."

"Just the service is impeccable. I really do like Benny, I think he is a quality mechanic and I trust him. I have used them for about 6 years and I have always had a great time dealing with them."

Johnny C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Technical expertise and personal friendliness"

"They know what they are doing."

Maria F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is great and he takes of my car."

"He brings the car back on time and his prices are reasonable."

Melissa L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is honest, very knowledgeable, and reasonable."

"The customer service, Benny is very prompt and he is very honest."

Rhoda F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy."

"They are trustworthy and Benny always lets me know what needs to be done without overcharging. I went to a Benz dealership and they did things that didn't need to be done and I know Benny wouldn't do that."

Roderick P. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good work, the person behind the desk is very helpful, and they corrected a problem that someone else messed up and they were able to identify it."

"The quality of work"

Romare O. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very competent"

"Their competency"

Susan P. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is extremely knowledgeable, very thorough, and incredibly fast."

"He is extremely knowledgeable, very thorough, and incredibly fast. They are very good."

Alton T. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have exceptional customer service. Benny and his crew have demonstrated trustworthiness, reliability, and integrity in their business."

"I have used them several times. The fact that they are there to serve the customer, and they will go above and beyond in customer satisfaction."

Amy K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest people."

"Their pricing is good, the service is good, and they're honest. "

Andy C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Efficiency, dependability, reliability, and competence"

"They have quality service at a realistic price."

Arnold H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"They seem to have a lot of expertise."

Bill H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, affordable, and honest."

"They performed the quality service I needed."

Bill J. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they do a good quality job. The one thing that I would criticize is that he is not really good at getting back to you and following up when he says he will do something. You have to call to check up on him. He needs a little help with that."

"The fact that he is intent on doing a good job"

Brad R. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick and reasonably priced."

"They fit me in at the last minute. They had my part in stock, so I was on my way quickly."

Brian L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are excellent mechanics, very trustworthy, and very dependable."

"They are excellent mechanics."

Cheuk M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have really good service."

"The customer service, especially Benny"

Christopher W. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner was very clear about what was wrong with the car. The quality of the service repair was very good. I felt very confident working with them. I trust them."

"They are very nice and friendly."

Dale L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable and fast"

"Very good communication back and forth"

Darla M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is very accommodating to your personal needs."

"They do the work in a timely manner. Benny always does whatever it takes to make my car work, and he is very good about my last minute emergency drop-in repairs."

Darryl H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest."

"Their honesty, and they always get the job done when they say they will."

Debbie G. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I trust them with my car."

"Benny is honest. I trust him with my car."

Dennis J. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are nice to work with and informative."

"They are friendly."

Dennis S. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are convenient and easy to work with."

"They are easy to work with and conveniently located for me."

Denny M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best."

"They are very capable and customer-centric. Benny really goes out of his way for me."

Dmitriy A. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very high tech. Benny really takes the time to explain everything in detail. Benny tells you what work really needs to be done and what work can be skipped for service later. "

"They are very fast, honest, and they communicated very clearly."

Edward L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work and they are honest."

"Their work is high quality and they are honest."

Elaine M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great service, I like everything."

"Convenient"

Fendy W. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they are very honest, very friendly, and they do a very good job fixing the car."

"Benny is very patient and honest. The prices are very reasonable and he does very good work."

Fernand F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny knows his stuff."

"Benny knows his stuff."

Francis F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner is very professional and quick to give you the results of the repair diagnoses."

"The customer service handling was very timely. They called when the car was ready, and the repair was completed quickly."

Frankie L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very dependable and knowledgeable."

"They are very accommodating about scheduling. They finish on time, and they are patient about explaining the repair diagnosis."

Freddie F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They use quality parts, they get the work done on time, and they are very professional."

"They are very professional, they use quality parts, their rates are competitive, and they get the work done on time."

Gojohn F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest."

"They are very honest and the facility was very clean."

Gorden K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell people to use them. They are very good."

"They are very nice to work with and their prices are very reasonable."

Grace C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very courteous and they are very efficient about when your call will be ready. They were very detailed in explaining about the repair and they call right away when it is ready."

"Their great customer service, they are very efficient about scheduling and communicating the repairs. They are very prompt about calling when the car is ready to be picked up."

Hansel L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable and they really take care of their customers."

"They do a very good diagnostic. They give you very clear recommendations about what work needs to be done on your car."

Hing K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very trustworthy and professional."

"The mechanics are very professional and knowledgeable."

Janette D. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's the only place I have my car worked on."

"The personal service that the owner, Benny, provides, he is the best mechanic I have ever had."

Jeff C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable, professional, very organized, and Benny explains in detail the work that needs to be done."

"Benny's very knowledgeable and he lets me know what service I really need and what I can put off."

Jennifer H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough and I trust their expertise."

"There was something they couldn't do at the time, but they came to my place to do it later."

Johnny C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is a great guy."

"Benny and the personality of the mechanics"

Jon G. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very good value, very knowledgeable, and Benny is a nice guy."

"Benny treats people like valued customers."

Joseph F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take good care. They are the right stuff."

"Their professionalism and personal service"

Kaba C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable, fair, and good communicators."

"They are very clear in their communication. They give you options to make the decisions about what needs to be done right away or later."

Karen G. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really have your best interest at heart."

"I like that he always gives me options in terms of price. He takes the time to educate me in detail about the repairs needed."

Kathleen M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is a good guy."

"He tells me what I need and gets the job done quickly."

Kelly C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really care about the customers and their cars. They take the time to find and rectify the problem."

"Their customer service, all aspects"

Kenny T. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very knowledgeable"

"I have been there two times. It was an easy process."

Kenrick L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You really get a quality mechanic and at a good value."

"The quality work and the price"

Kevin D. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they have great service. They were able to solve the problem and fix it quickly."

"They are very personable and they have a passion for what they're doing."

Mahmoud F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do the best quality work, best price, and very honest."

"The quality of the repair work"

Maikao G. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, very friendly, Benny is very nice, and I felt like the car was in good hands."

"They are quick to schedule you in and they get the repair work done fast."

Maria G. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very efficient, and they are always very honest."

"I think he did a good job explaining stuff and taking care of it. They follow up with you."

Matson T. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a pretty good job, but they are kind of expensive. I would tell people that maybe shop around for comparison."

"They are very easy to schedule an appointment with and they are very friendly."

Melody N. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very honest and quick."

"Their honesty"

Mike K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest and trustworthy."

"They got me in right away, they explained the problem very thoroughly, and had it repaired very quickly."

Mike K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good service."

"Benny takes good care of you."

Ming H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest. If there is nothing wrong, they don't try to sell you work you don't need. They always try to repair with the least expensive alternative."

"Their honesty"

Nicole J. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You are guaranteed to receive the best service possible. They are very honest with, unlike other places that are just out for your money."

"They are very thorough about checking out the car. If they have to have you come back due to a part not arriving, they do not keep your car or charge you to bring it back."

Omar L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a good service and they take the time to walk you through the steps of what's involved to repair your car."

"Their friendliness"

Peter C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very fair, honest, and their prices are reasonable."

"They are reliable and very down-to-earth."

Philip M. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very fast and professional."

"The friendly and personable service"

Raymond K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a very well-rounded service and they will fix your car without any problems. "

"The workmanship and the excellent customer service communication, they were very thorough when they explained the details about the repair."

Rita H. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a good service at reasonable prices. They are honest."

"Their professional knowledge"

Rodney J. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Efficient, on time, and comparable prices"

"It is always either on or below their estimated quote. They are reliable."

Ron L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy."

"The sense of trust"

Ronnie W. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quick and efficient"

"I like the customer service. He is very honest and very accurate about what he needs to do with my car."

Sherman L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is really knowledgeable, courteous, and he knows what he is doing. I feel comfortable having them fix my car and I trust them."

"When I have questions, Benny is very good about explaining the details involved in the repair."

Terry N. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Exact, precise, helpful, and friendly"

"That it is small and family-oriented and feels quaint, it is not a big, huge shop."

Terry W. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them because the service is good."

"Benny is a certified Mercedes technician. He is very knowledgeable, always knows what my car's problem is, and fixes it quickly."

Timmy L. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work and affordable price."

"They will explain very clearly every detail of the repair to make sure that you fully understand."

Tony C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Benny is knowledgeable and honest."

"The fact that they have Saturday service"

Tony F. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They fix Mercedes very well."

"They are very friendly."

Will C. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsive. If anything comes up, they notify you right away."

"It feels like it is not a business, but they are down-to-earth. It is more like a friendship. They are very welcoming."

Winifred K. Verified Nissi Motors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like their customer service. The owner is very good and very accommodating."

"The customer service, the owner is very good and very accommodating."

David L. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Professional"

"Good service. The head mechanic was approachable and honest."

Erik P. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That he doesn't try to oversell you."

"He seems to be honest."

George N. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Good service and reasonable pricing"

"Reasonable pricing"

Jackson W. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Benny is trustworthy."

"It is close by my work."

Jared B. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Convenient and good service"

"They are close to my work."

Maloos A. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Affordable"

"It was affordable."

Carl K. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:

"I don't know."

"The location of the shop"

Cheryl W. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They provide good quality service."

"They provide good quality service quickly."

Filbert L. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have a great appointment system and they guarantee the car will be ready by a specific time."

"They are a small shop, so they are very customer service oriented and very personable."

Henry H. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very experienced service mechanics."

"They were easy to schedule with, very friendly, and they repaired the car quickly. "

Hernando M. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very competent. They know what they are doing."

"They are very nice and personable."

Jerry W. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsible."

"The customer care, they were very accommodating of my schedule."

Kenneth C. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"If they are looking for a good car service, I would recommend them."

"They have very good customer service. When you make an appointment, they explain the repair, and they call you right away when the car is ready."

Philip T. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were honest and very patient about explaining the repairs that needed to be taken care of."

"Their fair prices"

Preston L. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are great as another option for Minis."

"They have really great customer service. I had an issue that they were not able to take care of, so he gave me more information to take to the dealer, so that I could get the right part."

Ricky Y. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that if they are close by, they can use them."

"They do a good job and they are efficient."

Steffen A. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are good."

"The quality of the workmanship"

Yeuk L. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly, honest, and they explain the problem to you. They give you different solutions so you can make an informed decision."

"They are friendly and they do their job well. They are clean and neat."

York Y. Verified Nissi Motors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Good service, reliable, and honest"

"The service is pretty good. They are friendly and they answer all of the questions that you need."

Christophe B. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I like that the owner of the shop is active and involved. I don't feel like he oversells me. I had to have some spark plugs replaced and he only replaced 2 because the others were fine. The next time I came in, he replaced the others."

"I like that the owner is involved and I like that I don't feel oversold. I think Benny runs a good shop. I showed up without an appointment and they fit me in."

Jeff T. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They don't do things in a timely manner."

"They are passionate about what they do."

Kumar R. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I think they are very open and they give me options and let me decide."

Alex M. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Benny is fair, honest, and he has a good price point."

"I would say that it is low in cost."

Alex T. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They do very professional work in a timely manner. They are very honest."

"They finished repairing the car before the time I expected them to finish it."

Charles L. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are really good and the prices are reasonable."

"The prices"

Cyrus L. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them to a friend."

"They provide a good service, especially for transmission work."

Durwin C. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very good."

"They are very thorough."

Eiko K. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I can recommend them and they are more reasonably priced than the dealership."

"The prices"

Franklin J. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Good value"

"A good price and personal attention"

Garland W. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are honest and trustworthy."

"They were very good at communicating the repair problems, the pricing on the estimate was good, and they finished the job promptly."

Michael R. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very personable and they do quality work."

"They were conveniently located."

Nelson C. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are good about telling you what you need and not trying to sell you work you really don't have to have."

"They are honest."

Ronald W. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Fairly friendly service and reasonable prices"

"They were flexible with the time and the quality of the repair was good."

Sally C. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They have slightly higher prices, but he is very knowledgeable."

"Nothing in particular"

Shane K. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Quality work at a good price, but you have to be without your car for a little while."

"Friendly, quality service, and they really take the time to get to know you and your car. "

Simon B. Verified Nissi Motors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"The convenience of their location"

Anthony C. Verified Nissi Motors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"Make sure that you talk to Benny."

"They charge a very fair price and diagnose the problem pretty well."

Eric Y. Verified Nissi Motors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are honest and their service is good."

"The owner is pretty knowledgeable and very honest."

Grey T. Verified Nissi Motors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are straight to the point about the specifics of the repair work that is needed and the details involved."

"They ordered a part to help me, which I could not have ordered myself."

Jimmy X. Verified Nissi Motors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are very nice. "

"The prices are good."

Victor T. Verified Nissi Motors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"If you can get a second opinion about what your car needs then I would use them, but I would not get the opinion from a dealership."

"That they use original parts and the quality of their work"

Annie E. Verified Nissi Motors Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them they should only go there if they can have Benny Lui repair their car."

"Benny is very attentive and professional."

Elijah F. Verified Nissi Motors Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:

"For standard repairs, they are fine."

"They were friendly and accommodating."

Allen K. Verified Nissi Motors Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:

"On Yelp, they got pretty good reviews. The guy who was there, Benny, he was very unsure the whole time. I had my car there for over a month."

"To be honest, I didn't really like anything about them."

Conner M. Verified Nissi Motors Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:

"It is a good shop to go to if you have an expensive sports car."

"I liked the fact that they have other nice cars in the shop. The guy explained everything very thoroughly to me, the few easy fixes that they did find."