Nissi Motors

Nissi Motors: Average 9.4 out of 10 based on 101 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Alton T. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have exceptional customer service. Benny and his crew have demonstrated trustworthiness, reliability, and integrity in their business."

"I have used them several times. The fact that they are there to serve the customer, and they will go above and beyond in customer satisfaction."

Amy K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They're very honest people."

"Their pricing is good, the service is good, and they're honest. "

Andy C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Efficiency, dependability, reliability, and competence"

"They have quality service at a realistic price."

Arnold H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"They seem to have a lot of expertise."

Bill H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable, affordable, and honest."

"They performed the quality service I needed."

Bill J. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they do a good quality job. The one thing that I would criticize is that he is not really good at getting back to you and following up when he says he will do something. You have to call to check up on him. He needs a little help with that."

"The fact that he is intent on doing a good job"

Brad R. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were quick and reasonably priced."

"They fit me in at the last minute. They had my part in stock, so I was on my way quickly."

Brian L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are excellent mechanics, very trustworthy, and very dependable."

"They are excellent mechanics."

Cheuk M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have really good service."

"The customer service, especially Benny"

Christopher W. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The owner was very clear about what was wrong with the car. The quality of the service repair was very good. I felt very confident working with them. I trust them."

"They are very nice and friendly."

Dale L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very reliable and fast"

"Very good communication back and forth"

Darla M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny is very accommodating to your personal needs."

"They do the work in a timely manner. Benny always does whatever it takes to make my car work, and he is very good about my last minute emergency drop-in repairs."

Darryl H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest."

"Their honesty, and they always get the job done when they say they will."

Debbie G. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I trust them with my car."

"Benny is honest. I trust him with my car."

Dennis J. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are nice to work with and informative."

"They are friendly."

Dennis S. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are convenient and easy to work with."

"They are easy to work with and conveniently located for me."

Denny M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are the best."

"They are very capable and customer-centric. Benny really goes out of his way for me."

Dmitriy A. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very high tech. Benny really takes the time to explain everything in detail. Benny tells you what work really needs to be done and what work can be skipped for service later. "

"They are very fast, honest, and they communicated very clearly."

Edward L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work and they are honest."

"Their work is high quality and they are honest."

Elaine M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great service, I like everything."

"Convenient"

Fendy W. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they are very honest, very friendly, and they do a very good job fixing the car."

"Benny is very patient and honest. The prices are very reasonable and he does very good work."

Fernand F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny knows his stuff."

Francis F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The owner is very professional and quick to give you the results of the repair diagnoses."

"The customer service handling was very timely. They called when the car was ready, and the repair was completed quickly."

Frankie L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very dependable and knowledgeable."

"They are very accommodating about scheduling. They finish on time, and they are patient about explaining the repair diagnosis."

Freddie F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They use quality parts, they get the work done on time, and they are very professional."

"They are very professional, they use quality parts, their rates are competitive, and they get the work done on time."

Gojohn F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest."

"They are very honest and the facility was very clean."

Gorden K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell people to use them. They are very good."

"They are very nice to work with and their prices are very reasonable."

Grace C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very courteous and they are very efficient about when your call will be ready. They were very detailed in explaining about the repair and they call right away when it is ready."

"Their great customer service, they are very efficient about scheduling and communicating the repairs. They are very prompt about calling when the car is ready to be picked up."

Hansel L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very knowledgeable and they really take care of their customers."

"They do a very good diagnostic. They give you very clear recommendations about what work needs to be done on your car."

Hing K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very trustworthy and professional."

"The mechanics are very professional and knowledgeable."

Janette D. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It's the only place I have my car worked on."

"The personal service that the owner, Benny, provides, he is the best mechanic I have ever had."

Jeff C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very knowledgeable, professional, very organized, and Benny explains in detail the work that needs to be done."

"Benny's very knowledgeable and he lets me know what service I really need and what I can put off."

Jennifer H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very thorough and I trust their expertise."

"There was something they couldn't do at the time, but they came to my place to do it later."

Johnny C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny is a great guy."

"Benny and the personality of the mechanics"

Jon G. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very good value, very knowledgeable, and Benny is a nice guy."

"Benny treats people like valued customers."

Joseph F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They take good care. They are the right stuff."

"Their professionalism and personal service"

Kaba C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are knowledgeable, fair, and good communicators."

"They are very clear in their communication. They give you options to make the decisions about what needs to be done right away or later."

Karen G. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They really have your best interest at heart."

"I like that he always gives me options in terms of price. He takes the time to educate me in detail about the repairs needed."

Kathleen M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny is a good guy."

"He tells me what I need and gets the job done quickly."

Kelly C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They really care about the customers and their cars. They take the time to find and rectify the problem."

"Their customer service, all aspects"

Kenny T. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very knowledgeable"

"I have been there two times. It was an easy process."

Kenrick L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You really get a quality mechanic and at a good value."

"The quality work and the price"

Kevin D. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they have great service. They were able to solve the problem and fix it quickly."

"They are very personable and they have a passion for what they're doing."

Mahmoud F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do the best quality work, best price, and very honest."

"The quality of the repair work"

Maikao G. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very thorough, very friendly, Benny is very nice, and I felt like the car was in good hands."

"They are quick to schedule you in and they get the repair work done fast."

Maria G. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very efficient, and they are always very honest."

"I think he did a good job explaining stuff and taking care of it. They follow up with you."

Matson T. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a pretty good job, but they are kind of expensive. I would tell people that maybe shop around for comparison."

"They are very easy to schedule an appointment with and they are very friendly."

Melody N. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest and quick."

"Their honesty"

Mike K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest and trustworthy."

"They got me in right away, they explained the problem very thoroughly, and had it repaired very quickly."

Mike K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have good service."

"Benny takes good care of you."

Ming H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest. If there is nothing wrong, they don't try to sell you work you don't need. They always try to repair with the least expensive alternative."

"Their honesty"

Nicole J. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You are guaranteed to receive the best service possible. They are very honest with, unlike other places that are just out for your money."

"They are very thorough about checking out the car. If they have to have you come back due to a part not arriving, they do not keep your car or charge you to bring it back."

Omar L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They provide a good service and they take the time to walk you through the steps of what's involved to repair your car."

"Their friendliness"

Peter C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very fair, honest, and their prices are reasonable."

"They are reliable and very down-to-earth."

Philip M. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very fast and professional."

"The friendly and personable service"

Raymond K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have a very well-rounded service and they will fix your car without any problems. "

"The workmanship and the excellent customer service communication, they were very thorough when they explained the details about the repair."

Rita H. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They provide a good service at reasonable prices. They are honest."

"Their professional knowledge"

Rodney J. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Efficient, on time, and comparable prices"

"It is always either on or below their estimated quote. They are reliable."

Ron L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy."

"The sense of trust"

Ronnie W. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quick and efficient"

"I like the customer service. He is very honest and very accurate about what he needs to do with my car."

Sherman L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny is really knowledgeable, courteous, and he knows what he is doing. I feel comfortable having them fix my car and I trust them."

"When I have questions, Benny is very good about explaining the details involved in the repair."

Terry N. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Exact, precise, helpful, and friendly"

"That it is small and family-oriented and feels quaint, it is not a big, huge shop."

Terry W. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I recommend them because the service is good."

"Benny is a certified Mercedes technician. He is very knowledgeable, always knows what my car's problem is, and fixes it quickly."

Timmy L. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work and affordable price."

"They will explain very clearly every detail of the repair to make sure that you fully understand."

Tony C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Benny is knowledgeable and honest."

"The fact that they have Saturday service"

Tony F. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They fix Mercedes very well."

"They are very friendly."

Will C. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very responsive. If anything comes up, they notify you right away."

"It feels like it is not a business, but they are down-to-earth. It is more like a friendship. They are very welcoming."

Winifred K. Verified Nissi Motors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I like their customer service. The owner is very good and very accommodating."

"The customer service, the owner is very good and very accommodating."

Carl K. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:

"I don't know."

"The location of the shop"

Cheryl W. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They provide good quality service."

"They provide good quality service quickly."

Filbert L. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They have a great appointment system and they guarantee the car will be ready by a specific time."

"They are a small shop, so they are very customer service oriented and very personable."

Henry H. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very experienced service mechanics."

"They were easy to schedule with, very friendly, and they repaired the car quickly. "

Hernando M. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very competent. They know what they are doing."

"They are very nice and personable."

Jerry W. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very responsible."

"The customer care, they were very accommodating of my schedule."

Kenneth C. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"If they are looking for a good car service, I would recommend them."

"They have very good customer service. When you make an appointment, they explain the repair, and they call you right away when the car is ready."

Philip T. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were honest and very patient about explaining the repairs that needed to be taken care of."

"Their fair prices"

Preston L. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are great as another option for Minis."

"They have really great customer service. I had an issue that they were not able to take care of, so he gave me more information to take to the dealer, so that I could get the right part."

Ricky Y. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them that if they are close by, they can use them."

"They do a good job and they are efficient."

Steffen A. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are good."

"The quality of the workmanship"

Yeuk L. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are friendly, honest, and they explain the problem to you. They give you different solutions so you can make an informed decision."

"They are friendly and they do their job well. They are clean and neat."

York Y. Verified Nissi Motors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Good service, reliable, and honest"

"The service is pretty good. They are friendly and they answer all of the questions that you need."

Alex M. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Benny is fair, honest, and he has a good price point."

"I would say that it is low in cost."

Alex T. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do very professional work in a timely manner. They are very honest."

"They finished repairing the car before the time I expected them to finish it."

Charles L. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are really good and the prices are reasonable."

"The prices"

Cyrus L. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them to a friend."

"They provide a good service, especially for transmission work."

Durwin C. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very good."

"They are very thorough."

Eiko K. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I can recommend them and they are more reasonably priced than the dealership."

"The prices"

Franklin J. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Good value"

"A good price and personal attention"

Garland W. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are honest and trustworthy."

"They were very good at communicating the repair problems, the pricing on the estimate was good, and they finished the job promptly."

Michael R. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very personable and they do quality work."

"They were conveniently located."

Nelson C. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are good about telling you what you need and not trying to sell you work you really don't have to have."

"They are honest."

Ronald W. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Fairly friendly service and reasonable prices"

"They were flexible with the time and the quality of the repair was good."

Sally C. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They have slightly higher prices, but he is very knowledgeable."

"Nothing in particular"

Shane K. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Quality work at a good price, but you have to be without your car for a little while."

"Friendly, quality service, and they really take the time to get to know you and your car. "

Simon B. Verified Nissi Motors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"The convenience of their location"

Eric Y. Verified Nissi Motors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are honest and their service is good."

"The owner is pretty knowledgeable and very honest."

Grey T. Verified Nissi Motors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are straight to the point about the specifics of the repair work that is needed and the details involved."

"They ordered a part to help me, which I could not have ordered myself."

Jimmy X. Verified Nissi Motors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are very nice. "

"The prices are good."

Victor T. Verified Nissi Motors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"If you can get a second opinion about what your car needs then I would use them, but I would not get the opinion from a dealership."

"That they use original parts and the quality of their work"

Annie E. Verified Nissi Motors Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them they should only go there if they can have Benny Lui repair their car."

"Benny is very attentive and professional."

Elijah F. Verified Nissi Motors Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:

"For standard repairs, they are fine."

"They were friendly and accommodating."

Nissi Motors

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Verbatim Survey Responses From Only Verified Customers

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Survey Responses For

Nissi Motors

Nissi Motors

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Nissi Motors

Diamond Certified^® Video Profile