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Nissi Motors provides a wide range of maintenance and repair services for all types of European cars (as well as Japanese imports and domestic vehicles) at its San Francisco facility. In addition to performing factory-required maintenance on Mercedes-Benzes, BMWs, Minis, Porsches and Audis, the company works on engines and transmissions; upgrades exhaust systems; installs amplifiers, speakers and subwoofers; and much more.
Director Benny Lui says one of Nissi Motors’ biggest attributes is its highly analytical approach to auto repair, which he learned from an influential instructor early in his career. “Instead of being a typical mechanic, I was taught to be knowledgeable about many different aspects of auto repair, including diagnostics. Being mechanically inclined is important, but it’s even more important to be able to find the cause of a problem and make sure it doesn’t happen again.”
Nissi Motors’ experienced technicians are trained to educate vehicle owners about their specific repairs so they know exactly what to expect. Mr. Lui says this communication creates a bond between his company and its customers that’s based on trust and respect. “I want everyone who comes to our shop to leave with more knowledge about their cars. That way, they have a better value system when it comes to navigating future repairs.”
“We strive to take care of the customer as well as the car. The auto repair process can be stressful for some people, so we do everything we can to make our customers feel as comfortable as possible. We stand behind the quality of our work and make sure everything is done right the first time.”
Serving San Francisco, Marin County and the Peninsula
Factory Required Maintenance
Brakes & Suspensions
Make sure you do your research before purchasing a hybrid vehicle.
In an effort to increase their environmental responsibility, more and more American drivers are looking at hybrids when they’re in the market for a new car. However, according to Benny Lui, owner of Nissi Motors in San Francisco, those...
"Friendly, fast service""I felt like I could trust them."
"They have a good service and I am very satisfied that they got it done in a timely fashion.""I like that they are very friendly and their prices are reasonable, compared to other companies."
"They are very on task and on time.""The service, they never overcharge and they tell you what the problem is."
"Quality and pricing""Prompt service"
"Dependable and reliable""They are pretty on time."
"Benny is very fair, honest, and a great mechanic.""Just the service is impeccable. I really do like Benny, I think he is a quality mechanic and I trust him. I have used them for about 6 years and I have always had a great time dealing with them."
"Technical expertise and personal friendliness""They know what they are doing."
"He is great and he takes of my car.""He brings the car back on time and his prices are reasonable."
"Benny is honest, very knowledgeable, and reasonable.""The customer service, Benny is very prompt and he is very honest."
"They are trustworthy.""They are trustworthy and Benny always lets me know what needs to be done without overcharging. I went to a Benz dealership and they did things that didn't need to be done and I know Benny wouldn't do that."
"Good work, the person behind the desk is very helpful, and they corrected a problem that someone else messed up and they were able to identify it.""The quality of work"
"Very competent""Their competency"
"He is extremely knowledgeable, very thorough, and incredibly fast.""He is extremely knowledgeable, very thorough, and incredibly fast. They are very good."
"They have exceptional customer service. Benny and his crew have demonstrated trustworthiness, reliability, and integrity in their business.""I have used them several times. The fact that they are there to serve the customer, and they will go above and beyond in customer satisfaction."
"They're very honest people.""Their pricing is good, the service is good, and they're honest. "
"Efficiency, dependability, reliability, and competence""They have quality service at a realistic price."
"They do a good job.""They seem to have a lot of expertise."
"They are reliable, affordable, and honest.""They performed the quality service I needed."
"I think they do a good quality job. The one thing that I would criticize is that he is not really good at getting back to you and following up when he says he will do something. You have to call to check up on him. He needs a little help with that.""The fact that he is intent on doing a good job"
"They were quick and reasonably priced.""They fit me in at the last minute. They had my part in stock, so I was on my way quickly."
"They are excellent mechanics, very trustworthy, and very dependable.""They are excellent mechanics."
"They have really good service.""The customer service, especially Benny"
"The owner was very clear about what was wrong with the car. The quality of the service repair was very good. I felt very confident working with them. I trust them.""They are very nice and friendly."
"Very reliable and fast""Very good communication back and forth"
"Benny is very accommodating to your personal needs.""They do the work in a timely manner. Benny always does whatever it takes to make my car work, and he is very good about my last minute emergency drop-in repairs."
"They are very honest.""Their honesty, and they always get the job done when they say they will."
"I trust them with my car.""Benny is honest. I trust him with my car."
"They are nice to work with and informative.""They are friendly."
"They are convenient and easy to work with.""They are easy to work with and conveniently located for me."
"They are the best.""They are very capable and customer-centric. Benny really goes out of his way for me."
"They are very high tech. Benny really takes the time to explain everything in detail. Benny tells you what work really needs to be done and what work can be skipped for service later. ""They are very fast, honest, and they communicated very clearly."
"They do quality work and they are honest.""Their work is high quality and they are honest."
"Great service, I like everything.""Convenient"
"I would say that they are very honest, very friendly, and they do a very good job fixing the car.""Benny is very patient and honest. The prices are very reasonable and he does very good work."
"Benny knows his stuff.""Benny knows his stuff."
"The owner is very professional and quick to give you the results of the repair diagnoses.""The customer service handling was very timely. They called when the car was ready, and the repair was completed quickly."
"They are very dependable and knowledgeable.""They are very accommodating about scheduling. They finish on time, and they are patient about explaining the repair diagnosis."
"They use quality parts, they get the work done on time, and they are very professional.""They are very professional, they use quality parts, their rates are competitive, and they get the work done on time."
"They are very honest.""They are very honest and the facility was very clean."
"I would tell people to use them. They are very good.""They are very nice to work with and their prices are very reasonable."
"They are very courteous and they are very efficient about when your call will be ready. They were very detailed in explaining about the repair and they call right away when it is ready.""Their great customer service, they are very efficient about scheduling and communicating the repairs. They are very prompt about calling when the car is ready to be picked up."
"They are very knowledgeable and they really take care of their customers.""They do a very good diagnostic. They give you very clear recommendations about what work needs to be done on your car."
"They are very trustworthy and professional.""The mechanics are very professional and knowledgeable."
"It's the only place I have my car worked on.""The personal service that the owner, Benny, provides, he is the best mechanic I have ever had."
"They are very knowledgeable, professional, very organized, and Benny explains in detail the work that needs to be done.""Benny's very knowledgeable and he lets me know what service I really need and what I can put off."
"They are very thorough and I trust their expertise.""There was something they couldn't do at the time, but they came to my place to do it later."
"Benny is a great guy.""Benny and the personality of the mechanics"
"Very good value, very knowledgeable, and Benny is a nice guy.""Benny treats people like valued customers."
"They take good care. They are the right stuff.""Their professionalism and personal service"
"They are knowledgeable, fair, and good communicators.""They are very clear in their communication. They give you options to make the decisions about what needs to be done right away or later."
"They really have your best interest at heart.""I like that he always gives me options in terms of price. He takes the time to educate me in detail about the repairs needed."
"Benny is a good guy.""He tells me what I need and gets the job done quickly."
"They really care about the customers and their cars. They take the time to find and rectify the problem.""Their customer service, all aspects"
"Very knowledgeable""I have been there two times. It was an easy process."
"You really get a quality mechanic and at a good value.""The quality work and the price"
"I think they have great service. They were able to solve the problem and fix it quickly.""They are very personable and they have a passion for what they're doing."
"They do the best quality work, best price, and very honest.""The quality of the repair work"
"They are very thorough, very friendly, Benny is very nice, and I felt like the car was in good hands.""They are quick to schedule you in and they get the repair work done fast."
"Very efficient, and they are always very honest.""I think he did a good job explaining stuff and taking care of it. They follow up with you."
"They do a pretty good job, but they are kind of expensive. I would tell people that maybe shop around for comparison.""They are very easy to schedule an appointment with and they are very friendly."
"They are very honest and quick.""Their honesty"
"They are honest and trustworthy.""They got me in right away, they explained the problem very thoroughly, and had it repaired very quickly."
"They have good service.""Benny takes good care of you."
"They are honest. If there is nothing wrong, they don't try to sell you work you don't need. They always try to repair with the least expensive alternative.""Their honesty"
"You are guaranteed to receive the best service possible. They are very honest with, unlike other places that are just out for your money.""They are very thorough about checking out the car. If they have to have you come back due to a part not arriving, they do not keep your car or charge you to bring it back."
"They provide a good service and they take the time to walk you through the steps of what's involved to repair your car.""Their friendliness"
"They are very fair, honest, and their prices are reasonable.""They are reliable and very down-to-earth."
"They were very fast and professional.""The friendly and personable service"
"They have a very well-rounded service and they will fix your car without any problems. ""The workmanship and the excellent customer service communication, they were very thorough when they explained the details about the repair."
"They provide a good service at reasonable prices. They are honest.""Their professional knowledge"
"Efficient, on time, and comparable prices""It is always either on or below their estimated quote. They are reliable."
"They are trustworthy.""The sense of trust"
"Quick and efficient""I like the customer service. He is very honest and very accurate about what he needs to do with my car."
"Benny is really knowledgeable, courteous, and he knows what he is doing. I feel comfortable having them fix my car and I trust them.""When I have questions, Benny is very good about explaining the details involved in the repair."
"Exact, precise, helpful, and friendly""That it is small and family-oriented and feels quaint, it is not a big, huge shop."
"I recommend them because the service is good.""Benny is a certified Mercedes technician. He is very knowledgeable, always knows what my car's problem is, and fixes it quickly."
"They do quality work and affordable price.""They will explain very clearly every detail of the repair to make sure that you fully understand."
"Benny is knowledgeable and honest.""The fact that they have Saturday service"
"They fix Mercedes very well.""They are very friendly."
"They are very responsive. If anything comes up, they notify you right away.""It feels like it is not a business, but they are down-to-earth. It is more like a friendship. They are very welcoming."
"I like their customer service. The owner is very good and very accommodating.""The customer service, the owner is very good and very accommodating."
"Professional""Good service. The head mechanic was approachable and honest."
"That he doesn't try to oversell you.""He seems to be honest."
"Good service and reasonable pricing""Reasonable pricing"
"Benny is trustworthy.""It is close by my work."
"Convenient and good service""They are close to my work."
"Affordable""It was affordable."
"I don't know.""The location of the shop"
"They provide good quality service.""They provide good quality service quickly."
"They have a great appointment system and they guarantee the car will be ready by a specific time.""They are a small shop, so they are very customer service oriented and very personable."
"They are very experienced service mechanics.""They were easy to schedule with, very friendly, and they repaired the car quickly. "
"They are very competent. They know what they are doing.""They are very nice and personable."
"They are very responsible.""The customer care, they were very accommodating of my schedule."
"If they are looking for a good car service, I would recommend them.""They have very good customer service. When you make an appointment, they explain the repair, and they call you right away when the car is ready."
"They were honest and very patient about explaining the repairs that needed to be taken care of.""Their fair prices"
"They are great as another option for Minis.""They have really great customer service. I had an issue that they were not able to take care of, so he gave me more information to take to the dealer, so that I could get the right part."
"I would tell them that if they are close by, they can use them.""They do a good job and they are efficient."
"They are good.""The quality of the workmanship"
"They are friendly, honest, and they explain the problem to you. They give you different solutions so you can make an informed decision.""They are friendly and they do their job well. They are clean and neat."
"Good service, reliable, and honest""The service is pretty good. They are friendly and they answer all of the questions that you need."
"I like that the owner of the shop is active and involved. I don't feel like he oversells me. I had to have some spark plugs replaced and he only replaced 2 because the others were fine. The next time I came in, he replaced the others.""I like that the owner is involved and I like that I don't feel oversold. I think Benny runs a good shop. I showed up without an appointment and they fit me in."
"They don't do things in a timely manner.""They are passionate about what they do."
"I would recommend them.""I think they are very open and they give me options and let me decide."
"Benny is fair, honest, and he has a good price point.""I would say that it is low in cost."
"They do very professional work in a timely manner. They are very honest.""They finished repairing the car before the time I expected them to finish it."
"They are really good and the prices are reasonable.""The prices"
"I would recommend them to a friend.""They provide a good service, especially for transmission work."
"They are very good.""They are very thorough."
"I can recommend them and they are more reasonably priced than the dealership.""The prices"
"Good value""A good price and personal attention"
"They are honest and trustworthy.""They were very good at communicating the repair problems, the pricing on the estimate was good, and they finished the job promptly."
"They are very personable and they do quality work.""They were conveniently located."
"They are good about telling you what you need and not trying to sell you work you really don't have to have.""They are honest."
"Fairly friendly service and reasonable prices""They were flexible with the time and the quality of the repair was good."
"They have slightly higher prices, but he is very knowledgeable.""Nothing in particular"
"Quality work at a good price, but you have to be without your car for a little while.""Friendly, quality service, and they really take the time to get to know you and your car. "
"They do a good job.""The convenience of their location"
"Make sure that you talk to Benny.""They charge a very fair price and diagnose the problem pretty well."
"They are honest and their service is good.""The owner is pretty knowledgeable and very honest."
"They are straight to the point about the specifics of the repair work that is needed and the details involved.""They ordered a part to help me, which I could not have ordered myself."
"They are very nice. ""The prices are good."
"If you can get a second opinion about what your car needs then I would use them, but I would not get the opinion from a dealership.""That they use original parts and the quality of their work"
"I would tell them they should only go there if they can have Benny Lui repair their car.""Benny is very attentive and professional."
"For standard repairs, they are fine.""They were friendly and accommodating."
"On Yelp, they got pretty good reviews. The guy who was there, Benny, he was very unsure the whole time. I had my car there for over a month.""To be honest, I didn't really like anything about them."
"It is a good shop to go to if you have an expensive sports car.""I liked the fact that they have other nice cars in the shop. The guy explained everything very thoroughly to me, the few easy fixes that they did find."