Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
March 2007
We declare that Nice-Teeth.com Dental Office HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1060
(510) 483-2164
345 Estudillo Avenue, Suite 102
San Leandro, CA 94577
Dr. Bruce Stephenson opened the practice in San Leandro in 1977 and Dr. Jason Chen joined the practice in 2002. They provide comprehensive general dental treatment with an emphasis on conservative, minimally invasive procedures, prevention, cosmetic dentistry and dental implants. The doctors are Certified in Invisalign® (“invisible”) orthodontics and are members of the prestigious American Academy of Cosmetic Dentistry, the World Congress of Minimally Invasive Dentistry, Academy of General Dentistry and the California and American Dental Associations.

Their newly remodeled office uses computers extensively and is “paperless” so there is never a wait while someone searches for a lost paper chart. Most of the employees have been with the practice for many years; two of them have been with Dr. Stephenson since the practice opened. They are members of the Better Business Bureau and received a very high rating from their patients on the Diamond Certified Survey.

Company Philosophy

"Most importantly, we try to practice by the Golden Rule, not for any religious reasons because we strongly feel it’s the basis for our exceptional customer service. Each employee constantly strives to treat other people the way they would want to be treated themselves. We realize that there is often more that one way to handle treatment and we try to present alternatives so people can decide for themselves what is best in their situation. We try to provide care in a very comfortable, friendly, informal atmosphere using the latest technology with a gentle touch. Our CAD/CAM machine allows us to fabricate crowns and onlays with the minimal amount of tooth removal and in only a single appointment. We also offer sedation dentistry for people who are apprehensive or who wish to be treated in fewer, longer appointments.”
Serving Alameda CountyAll Aspects of General Dentistry
Minimally Invasive Techniques
Preventive Dentistry
Cosmetic & Implant Dentistry
“Invisible” Orthodontics

Map

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Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Nice-Teeth.com Dental Office
has passed all rating steps and has earned
The Diamond Certified Award
No. 1060
Continuously qualified since March 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The attention and friendliness of the whole staff."

–August M.

"He's a professional."

–Ernie G.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Nice-Teeth.com Dental Office
345 Estudillo Avenue, Suite 102
San Leandro, CA 94577
(510) 483-2164
(510) 483-1671 fax
Mon-Thurs: 7am - 5pm
Fri: 7am - 2pm
Serving Alameda County
27075 & 50227
Liability Insurance, Worker's Compensation
Dr. Jason Chen, DDS
Dr. Bruce Stephenson, DDS