Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
July 2002
We declare that Murison's Flooring AMERICalifornia HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #128
(408) 267-0220
3278 Almaden Expressway
San Jose, CA 95118

 

Specializing in custom residential improvements, Murison's FlooringAMERICA is proudly owned & operated by Ed and Diane Lacina. Mr. Lacina's experience started in 1972 when he began working in the manufacturing of flooring products. The Lacina's purchased the San Jose highly respected retailer in 1983. Since 1999 they have joined forces with FlooringAMERICA to provide their customers with "The Buying Power Of Over 500 Stores."

 

When looking for an expert, Murison's FlooringAMERICA provides you with industry trained and knowledgeable people providing branded products as well as design assistance. The company distinguishes itself in the flooring business also as insurance replacement specialists for many of the major carriers. This service provides for complete assessment of damage and replacement costs. The brands that they offer include Karastan, Armstrong, QuickStep, Hartco, Bruce, Downs, Resista and Bedford Mills.

If you find a lower price in the area on the same brand and style, Murison's will be happy to match it. So confident with their installation crew, they are happy to correct the installation problem free of charge for the period covered by the wear warranty. If within the first 30 days you are not happy with your new floor, simply pay the labor charge and they will replace it with a comparable floor of equal value.

 

Company Philosophy

"Since 1951, we have been committed to providing each of our customers with a truly unique level of personalized service and expertise that you won't find anywhere else. We invite you to contact us and arrange a time to meet in our showroom where we will recommend products and pricing for your project. Within a few days, your transformation can begin. Our workers understand your needs and will make every effort to make this a pleasant experience."

Serving Santa Clara County

Certified Installers
Interior Design Service
 

Beautifully merchandised showroom
Carpets & Area Rugs
Hardwood
Vinyl
Tile
Laminates
Window Treatments
Shutters & Upholstery

Map

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Findings based on statistically reliable research from 193 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
89%
n = 193

Diamond Certified Qualification

Based on 193 customer surveys, we declare
Murison's Flooring AMERICalifornia
has passed all rating steps and has earned
The Diamond Certified Award
No. 128
Continuously qualified since July 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"He's very knowledgeable. I've been very pleased. When he does work, he doesn't talk. He gets to it and gets the job done. He's very clean."

–Beverley K.

"They put in a house full of carpet and they did a good job. They were competitive. We had wooden floors put down. Murison's gave us one-stop shopping. They did a great job. With Murison's, we had the confidence that when they said they were going to do something, they would do it right. If you are having a big job done, you need to have the confidence that it will be done right and saving a few bucks doesn't make up for a bad job. I haven't had a problem with Murison's, but if something went wro..."

–Chuck H.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Murison's Flooring AMERICalifornia
3278 Almaden Expressway
San Jose, CA 95118
(408) 267-0220
(408) 267-0466 fax

Mon - Fri: 10am - 7pm
Sat: 10am - 6pm
Sun: 11am - 5pm

Serving Santa Clara County
482690
Liability Insurance, Worker's Compensation

Ed Lacina, Owner and Manager