Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
June 2007
We declare that Moore Mechanical, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1098
(925) 837-3321
6575-D Trinity Ct.
Dublin, CA 94568

Moore Mechanical, Inc. designs and installs complete climate control systems for residential and commercial clients in Alameda and Contra Costa Counties. In addition to heat pumps, furnaces and air conditioners, the company provides a variety of indoor air quality products, including humidifiers, carbon monoxide alarms, air filtration systems and ventilators.

Owner Stephen Moore established Moore Mechanical in 1985 to bring a customer-focused approach to the heating, ventilating and air conditioning (HVAC) industry. Mr. Moore says he takes pride in employing family-friendly HVAC technicians who conduct themselves professionally, politely, and with respect for customers and their homes. “We aim to find and keep clients for life, so we’re extremely responsive and communicative to their needs.”

Moore Mechanical takes a “whole home” approach to its HVAC services—it looks at properties as singular systems and determines the best climate control options. The company starts each job with an initial consultation, during which a representative spends several hours in the customer’s home conducting an extensive diagnostic work-up. “Our consultations ensure our initial quotes are accurate and comprehensive,” says Mr. Moore.

Company Philosophy

“Our goal is to provide our customers with the best comfort solutions to meet their specific needs. We provide service that goes beyond normal HVAC companies, and our customers always tell us they’re impressed with the amount of options we offer. We strive to find solutions to meet each client’s needs while still keeping within their budget.”

Serving all of Contra Costa and Alameda counties including Concord, Richmond, Antioch, Danville, Walnut Creek, Oakland, Fremont, Berkeley and Hayward.

Air Conditioning & Heating
Ductwork
Indoor Air Quality
HVAC
Repair & Maintenance
Residential & Commercial
Air Duct Cleaning
Ductless Mini Splits
Zone Systems

Carrier
Carrier
Trane
Trane
York

Comparative Summary

Some HVAC (heating, ventilation and air conditioning) contractors pride themselves on good service. Others pride themselves on quality products or low costs. Moore Mechanical strives to wrap them all together into a single, overriding benefit—value. For owner and founder Stephen Moore, that means quality brands, outstanding service and satisfying customers’ budget constraints. Moore...

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Findings based on statistically reliable research from 188 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 188

Diamond Certified Qualification

Based on 188 customer surveys, we declare
Moore Mechanical, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1098
Continuously qualified since June 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Madison M. Verified Customer Name
"Their integrity and promptness."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Moore Mechanical, Inc.
6575-D Trinity Ct.
Dublin, CA 94568
(925) 837-3321
(925) 837-8993 fax

Mon – Fri: 7:30am – 4:30pm
Evenings & Weekends: By Appointment

Serving all of Contra Costa and Alameda counties including Concord, Richmond, Antioch, Danville, Walnut Creek, Oakland, Fremont, Berkeley and Hayward.

Stephen J. Moore
30
14
NATE Certified (North American Technician Excellence)
785008
Liability Insurance, Worker's Compensation
ACCA NATE, Better Business Business Bureau (A+ Rating)
1982
Heating and Air Conditioning Replacement, Repair and Service, Duct Work Repair, Testing and Cleaning
Carrier, Trane, York
4,000
Residential and Commercial
10 Years on Parts & Labor
Please Inquire About Financing Options

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Survey Responses For

Moore Mechanical, Inc.

Moore Mechanical, Inc.: Average 9 out of 10 based on 188 unique customer surveys of these open ended questions.
Madison M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have integrity. They didn't try to sell me what I didn't need."

"Their integrity and promptness."

Bob L. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did what they said they were going to do."

"The installation was perfect, and the unit works well."

Bob S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a very reputable and very fair company."

"The people who I interacted with, who are the actual mechanics, were excellent. They are exceptional."

Bower T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they are really careful about what they are doing and keeping the place clean, they also explain all of their work."

"The work that they do and their customer service, they explain everything to you, and they do everything properly."

Diane K. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They went above and beyond for me."

"They did what they were contacted to do."

Laura R. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are upfront and honest, which are important to me."

"They are very professional and reliable. They show up on time. They gave us a really good estimate. Their price might not be the lowest, but they cover everything else, so there's no surprises in the end. They repaired our air conditioner. The lady in the front is very nice. I don't recall her name."

Mark P. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work. I am very picky with how things are installed, and they met my expectations."

"They are very easy to get in touch with, either by email or by phone."

Robert H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good service, and they follow up."

"They showed up on time, they were accurate, and they did a good job."

James L. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that if you have a problem, you should call them."

"Scott was terrifi,c and the person who answered the telephone was very good. The whole experience was good. He found the problem and fixed it right away. He even gave me a discount."

Susan L. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"As I recall, they were very helpful on the phone, and they did a good job. They were very efficient. They did a good job installing the water heater."

"I guess the overall quality of service"

Curtis G. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great to work with. They were dependable and prompt."

Greg W. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and got the work done."

James T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have called them back, so that's one indicator of what I think about them. I have used them about five times. They send out knowledgeable technicians and they don't overcharge me. I have an older system. They have helped me keep it going. If they were dishonest, they could tell me I need a new system and charge me thousands. I feel that they are honest and that's important to me. "

Jim L. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice men. That was it. They were just very nice."

Karen K. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and they didn't get things dirty."

Larry S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was really good. They were really honest and they did everything I needed. "

Richard V. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came right out. They knew what they were doing."

Scott Z. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were here promptly, they finished on time, and they returned my phone calls. Their service was phenomenal. I could go on and on about how happy I was with their service."

Scott S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their prices were reasonable. "

Sherry P. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do all of the work at my office. They do a fine job. I'm happy with the service they provide."

V.C. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work they did was satisfactory. I called them to do work for my tenants and everything went smoothly. I would use them again."

June B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had really skilled personnel."

Betty M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, and they told me the truth, in terms of replacing my furnace. I was very pleased with their work. They were clean, and they showed me how to operate it."

Andrew O. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great, and they had prompt service. When the part arrived, they came out right away to install it. "

Stu P. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job that they were supposed to do."

Kate R. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They finished the job on time, and they did a good job. "

Art S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We were very pleased with the work that they did. They didn"

Francine Z. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do, and they were responsive. I didn't have any issues with them at all."

Darlene A. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, prompt, and clean."

Elaine B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, and it didn't cost much. They came highly recommended."

David B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their promptness"

Mike C. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did exactly what they said they would do."

Dell T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Whatever they said they would do, they did it. They were on time, and they did a great job. "

Gloria T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt."

Bill T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall service"

Brad T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, and the job was done on time. Their people were pleasant as well."

Thomas T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workers were very efficient and polite. They were constantly cleaning up after themselves."

John T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast to get the job done."

Michelle T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought Steve was extremely professional and helpful."

Annie T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were nice guys, and they got the work done."

Julie B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and thorough. Even though the problem wasn't resolved the first time, they came out and resolved it without an additional charge. I appreciated that. "

Don B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were to the point."

Kathy B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very dependable and honest."

Tom B. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come on time and do what they are supposed to do. They are courteous, as they put booties on to protect the floor. "

Mark A. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they completed the job on time."

Pat T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had competitive pricing. They came on time, and did what they said they would do. A good job."

Alvaro S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gentleman that we dealt with was very professional and knew various superior products. He was very informative, and gave a lot of tips and suggestions that proved very helpful. Very professional and courteous service."

Linda H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We had several unique requests, and they were quick to accommodate us. We were happy with their work."

Erick W. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest, and did what was required. Good honest work. I've recommended him already several times."

Robert H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They offered several options to choose from, and we were satisfied with their work."

Katheryn R. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest and gave me a fair estimate. They do great work and I will definitely use them in the future."

Elizabeth O. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They arrived very promptly, on time, and finished ahead of schedule. We were very satisfied."

Nelson W. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service"

Evelyn H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They responded quickly and handled all the problems right away. They left everything in good condition and very clean."

Tina W. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got here fast and did a fast job."

Bill S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, efficient, and brought plenty of people with them to get the job done. Everything was completed in record time. I was very satisfied."

Anne K. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fair. The owner came and worked with us, and he didn't try to oversell us, or sell us anything we didn't need. My husband said all the workers were very courteous and friendly. They did not mess up the house, and that was appreciated! They sent me a little thermos carry lunch with cookies as a thank you gift, and I just loved that. Excellent work. "

Dave K. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do, on time and very efficiently. I was very impressed with their service, and professionalism. Another small note, they sent me a thermos gift as a thank you, and I liked that. It's a nice touch. I've recommended them many times."

Julie V. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and polite, especially the owner. They got down to business and got it done right. It was a good experience. The technician who worked here was nice and friendly. I liked everything about their service."

Don J. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a reliable good service company. I've done business with Stephen for years. "

John H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and came right on time, and did their work promptly. They replaced my old furnaces, and I'll be calling them again to get these checked. They were good."

Darryl S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were always available. They got everything done, and that's it. Good service, period."

Fred S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did it all in one day and were friendly. Customer service was good."

Reality E. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They returned phone calls, answered the phone, and the receptionist was very courteous. They squeeze me in even if they are busy."

Marie S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm very pleased with the unit and the installation."

David S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and did the job."

Bill G. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their craftsmanship, punctuality, and they were professional "

Hoo S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge of the product and their friendliness"

John C. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They called me back right away, and they came out right away. They were pretty punctual, and I was pleased with everything."

Steve E. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were available when we needed them, and they did the job right the first time."

Jennifer M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall quality, good work and good customer service"

Vicki H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It doesn't take long to get an appointment. They are a family business, which I like, and they do a good job."

Terri M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough. I was really satisfied."

Olsen E. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a very nice job."

John T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, stuck with the estimate, and their customer service"

Eric M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local, the work was very professional, and they came highly recommended."

Anna L. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I checked with about eight other companies. I hired them because they were local and the price was good. They didn't disappoint me. They were professional and personable. Steve came out and explained everything, and stayed involved in the project from the beginning."

Mike R. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The professionalism, and their construction and engineering knowledge"

Steve M. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of service and especially the quality of their employees. They did totally responsible and reliable work."

Debbie R. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism"

Anna S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The price, the quality of their work, and that they did an excellent job. "

Milo H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very impressed with the work they did, and I liked the way they conducted their business. I spoke with one of the managers and told him that if owned a business, I would run it the way they do. Very professional and excellent work."

Venitta W. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very pleasant, and they got the job done."

Karen T. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They messed up on the job, but they were quick to fix it, no problems."

Preston S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done."

Bill H. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, clean, and consistent."

Flavia C. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out and did the job, and they"

Ann S. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, nice, and left everything clean."

Gill E. Verified Moore Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were knowledgeable, and they gave me a good estimate. It was a pleasant experience."

Charlie B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I don't have a comment for that."

"They were on time. They are reputable. I've heard good things about them."

Eli L. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I guess that you will be satisfied with the work that they do"

"They showed up when they said they would, and they took care of everything. They made some suggestions. The guy was polite. He was all around nice to deal with."

Lynn S. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable, reliable, and straightforward. "

"They were able to fix my problem. They explained everything, and they took care of it."

Nancy T. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I guess I didn't understand the rebate process. It was much more complicated than I realized. They really need to do a better job of explaining it. Other than that, they are very knowledgeable, and they do good work."

"The man who came out really knew his stuff. He made suggestions that went beyond what he was working on."

Patrick C. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That I was very satisfied with the level of service that they had, and they were prompt. I would recommend them."

"I liked the crew that they sent out to do the job. They were very professional, friendly, and very knowledgeable."

Bud W. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked how efficient they were. I liked the price and the quality of their work. They gave us a really good deal. I have nothing but accolades for the work they did for us."

Ceri H. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced. I was able to schedule an appointment quickly."

Dave B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what we hired them to do. They took care of the clean-up. They made sure everything was done right."

James B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've had a really good relationship with him ever since he installed my air conditioner."

John J. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did very good, quality work."

Larry T. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Knowledge, they fixed my air conditioner. I have used them twice."

Mary G. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"There is not just one thing. I am happy with their overall service."

William G. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their workers were very responsible. They knew how to fix my system."

Casi K. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were competent and thorough."

Edwin T. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were timely. They had an excellent service. They did a good job."

Dimitri C. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick and thorough."

Kim S. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fine. They fixed a small wall unit."

Dick B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they provided good service."

Mark B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Price, and they got the job done on time."

Neal B. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with."

John A. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had friendly, courteous, and professional staff."

Jennifer A. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had great, friendly staff people. They were responsive to customer needs. "

Larry A. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provided great professional service, with good attention to detail. We had some problems, but everything was corrected. I'm very happy with the job."

Randy A. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They left everything very tidy and clean. The worksite was always very clean."

Betsy S. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and knowledgeable."

Michael H. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think it was the owner's son, whose name was either Bryan or Ryan, that was very good and knowledgeable. They did good clean work."

David H. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a fast, good job. Their workers were all helpful and friendly and did clean work."

Rich P. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their employees were all friendly, and very good on the service end. It was done is record time."

Ray H. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was good."

Gary R. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness and prompt service. I thought the products they carry were excellent."

Adam G. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was excellent. They provided prompt, good service."

Rick P. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, didn't make a mess, and cleaned up. Everything was done correctly and very professionally."

Mark O. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Totally professional service. No complaints."

Carla P. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and clean."

David G. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They responded pretty quickly and their service was good. We were happy with it."

Gary I. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workers were friendly, courteous, on time, and very efficient. Good service."

Frank F. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. Their work was clean, and they didn't make a mess or anything. Everything was done on time."

Glenn M. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and clean."

Lee S. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their promptness"

Bruce D. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They stayed on the job until it was working correctly."

Anita O. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They installed an air conditioner in my home. I haven't used it yet since it hasn't been warm enough. "

Lea M. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt coming out and cleaned up after themselves."

Mark P. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and on budget."

Janet P. Verified Moore Mechanical, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, and they really tried to accommodate us."

Coletta H. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They fixed it."

"They got fixed it, and it was relatively quickly and cost effective."

Ryan E. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They do a thorough job."

"The amount of time they spent to give me an estimate"

Lucas R. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He was on time and courteous."

"He tried to help me with a unique situation, without charging me, and he gave me two options, which I felt was nice of him since he went above and beyond."

Frank B. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They appeared to be very reliable, not only in what they were saying but their work also. They were very convincing, believable, and I trusted what they were saying. "

"They seemed to be very knowledgeable. They seemed to do good work."

Harry N. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They came and fixed it, and it works."

"I have used them twice, once to install the furnace and once to repair it. My wife was comfortable with the technician. I chose them the first time because of their price."

Michael C. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They answered my call, they came out, they did the job, and they left."

"They didn't leave a mess."

Michael M. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are knowledgeable in what they do, and they give multiple solutions to your problem."

"They try to seek a solution that fits the consumer the best that they can."

David M. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have me on a yearly maintenance plan, so I don't have to worry about anything. "

Kathy D. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have been with Moore since they installed my system. I've always been very happy with their work."

Lee M. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were organized, their rates were reasonable, and they knew what they were doing. They got the job done, they cleaned up, and left. "

Jess N. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have good customer service. They cater to their customers and listen to what their customers say. They are also prompt."

Pete S. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, they were great."

James B. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the service and their response time."

Kevin B. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They come when they say they will come. They diagnose the problem, and the price is reasonable. I would recommend them to others."

Clara T. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service technician was very courteous and neat. He told me exactly what needed to be done, and he did it. "

Ginger C. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We received several bids for our job. The owner impressed us with his professionalism and friendly manner, and we were not disappointed. We did have some problems with the vents, but they fixed it. Very efficient and quick service. "

Kari S. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was clean work all around. Very quick service."

Ken K. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the equipment they used."

Todd G. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reliable. It was a good experience, although we had a few problems."

P.S. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came on time and gave us an immediate estimate. "

Pat L. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were communicative and thorough. Very professional."

Wendy D. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got my furnace working, and that's good. I was happy with their work."

P.A.S. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked how quickly they were willing to help us"

Jeff F. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything was fine. Clean work, and they were all real friendly."

P.N. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was over a year ago, but I remember they showed up on time. They finished the job on time, I remember that."

Jim H. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were good to work with. They listened to your problems, and tried to match your needs. They were knowledgeable and polite. "

Elizabeth P. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and seemed to be reliable."

Andy G. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the timely response."

John S. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would, and they were straightforward."

Tom L. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out right away and answered all our questions."

Ted G. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they did a really good job, and were very professional. I'm very happy with the unit they sold us."

Warren R. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nice, neat, and professional"

Thomas K. Verified Moore Mechanical, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out on time, and they were courteous and professional."

Bob M. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They responded right away. They were knowledgeable."

Bruce G. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The receptionist was excellent and helpful. The office was able to resolve a problem we had with the bill."

Maurice C. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's a good thing they came out the last time and changed the filter. I wouldn't have known how to do it. "

Gary J. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were timely and quick."

Elliot A. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did good work."

Mandi H. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable."

Judy I. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were always responsive to any problems. They sent me a gift, which I liked very much. I liked that they are a small local company."

Jim C. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did a follow up, and they did what they said they would do."

Debra R. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular"

Peter N. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They came on time. Not too bad of a job."

Giles M. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time, and they did what I asked them to do. "

Gerald P. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They came right out and fixed the air conditioner. It is working fine now."

Jeff M. Verified Moore Mechanical, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they seemed to be trustworthy and professional. They look clean, and they were were orderly and polite."

Paul C. Verified Moore Mechanical, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"I don't have anything to say."

"They kept me updated and informed."

Diane B. Verified Moore Mechanical, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"Nothing specific"

Max L. Verified Moore Mechanical, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They just re-installed our air-conditioning unit. I remember they were fast and efficient."

Leslie P. Verified Moore Mechanical, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The product"

Robert F. Verified Moore Mechanical, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They're local. The kid who came out was nice."

Leroy T. Verified Moore Mechanical, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They installed our heating and air conditioning unit, and it had problems. They came back to fix it, but that follow-up was not timely. In the end, we got it worked out. "

Leah M. Verified Moore Mechanical, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The inspectors were not qualified, and missed several points that we later had corrected."

Sophie N. Verified Moore Mechanical, Inc. Customer Name
Q1:3 out of 10
Q2:Yes
Q3 & Q4:

"I don't know. I hear they are good, but I didn't have a great experience with them."

"The technician got some help figuring out the problem."

Jayden K. Verified Moore Mechanical, Inc. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:

"Nothing"

"I can't think of anything right now."