Molly Maid of East Bay Hills

Molly Maid of East Bay Hills: Average 8.1 out of 10 based on 367 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Barbara M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would just recommend them and say that I can't ever think of ever changing to anyone else."

"They are so anxious to do what I want them to do. They are really friendly, and they feel like part of the family."

Gloria C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have recommended them to other people in my building."

"They do a good job, and I trust them."

Jackie T. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I love when they come to my house on Thursdays because when I come home, it seems like I am coming into a perfectly cleaned hotel room."

"They dust and clean all of my things, and they arrange them beautifully. Every time I ask to do something extra, they immediately do it."

Joanna L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have two people who are really good. They really know my house. I love Myra and Lydia. They're fantastic. "

"The women who I have now work really hard. I'm really happy with them. They seem happy with their job and proud of their work."

Josie P. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they are very efficient, and they work as a team. They are very dedicated."

"They are efficient, and I have used them for several years."

Katherine M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They're very nice and efficient. "

"They're very friendly, and the girls who come here are very good."

Loraine E. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"I like the people they have working for them. They are very social."

Mary H. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I tell a lot of people how good they are."

"I like the pleasant people who come and how thorough they are. I am very pleased with what they do in my home."

Anna L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good and efficient. They do a very nice job."

"They come when they say they are going to come. I have been using them for the last 5 years."

James T. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I can depend on them to be here within the window they say they will. They do excellent work, and they do their best to fill any special requests I have. They are courteous, polite, and I love them. I have had the same ladies for almost 5 years, and I like that."

"They clean very well."

Steven B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are prompt."

"They are very orderly in their work."

Edwaina N. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They try to adjust the cleaning as needed. Sometimes, we need more cleaning in one area because houseguests are coming. They accommodate our requests. The two women who come out, Leticia and Baelin, are so nice and cheerful. They never complain. We totally trust them in our house."

Francis V. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come to my house regularly to clean. The two women, Leticia and Baelin, are fantastic. They are very thorough with their cleaning technique. When I suggest different things, they do them without a problem. They are upbeat in their demeanor. Armando and the office staff are just great. I wouldn't hesitate to recommend them to my friends."

Jeanette K. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very nice ladies. They are very friendly. It's nice to have them working here. Maria and Delores do a good job. I'm very satisfied with them. I recommend their services."

Kathy L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough, timely, and they do a beautiful job cleaning my home. I have them cleaning my mother's home too, because she is 85. They are very good. I like them a lot. I have used them for a year now, and I am very pleased. I had to change appointment times, and they were receptive and cordial about it. It has been a good experience."

Kristie B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are always on time and very reliable. I know that they will do what they are supposed to do. I don't have any complaints."

Laura M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are awfully nice and friendly. They really help me keep my house clean."

Sara C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The two ladies I use are excellent. Delores and Maria are consistent in what they do, they are almost like family. I feel like I have the two best Molly Maids there are. I've been using them for five years without any problems. The people in the office are also wonderful."

Susan T. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good workers and a great office staff, they are thorough in their cleaning. I've used them for many years, and I trust them. If there's a problem, I don't hesitate to call the office and work it out. I feel like I have a good working relationship with Molly Maid."

Dana L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are great. They are a good group of professionals. "

Elizabeth G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they are bonded. That was the main reason that I chose them."

Elmo C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The ladies clean and they do a good job. They are dependable, friendly, very helpful and reliable."

Hortencia R. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do things for me that I don't ask for."

Nancy S. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and they seem to be very pleasant people to be around. I like that I have the same crew each time. Things are very neat and tidy when they leave."

Olga C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their thoroughness, and they work hard."

Rocio G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and they work with my schedule."

Ruth F. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, pleasant and they do a good job."

Elmo C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and reliable. I trusted them. They did good work. They were the sweetest people we have had. I have never had a problem with them."

Judy D. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're always consistent, trustworthy and reliable. They do a good job."

Elizabeth G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable. The cleaning staff, as well as office staff, are courteous and understanding of my specific needs. The gals that come are real sweet."

Hortencia R. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The little details that they do for me and their attitudes, they're wonderful. I just love them."

Kathy C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The dependability"

Olga C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Ruth F. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The women who come out are pleasant and efficient. They do a good job."

Mary F. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're friendly and pleasant to have around. They do a good job."

Shannon G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"From talking to the people in the office to the people who come out, they're outstanding. I love the women who come out. They are pleasant and very friendly. They consistently do a great job. "

Danna J. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, they give me reminder calls a few days ahead. We have great communication with one another. If I ever need special things done, I just let them know and they get done."

Jeanette M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their honesty and reliability"

Jacqueline C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just really thorough."

Maryan R. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They always call before they come. They are professional and clean. My house looks great."

Patty W. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do everything I ask them to."

Elizabeth G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional."

Kathy K. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the management."

Mark R. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and polite, quick to respond, and they came in right away. They went over everything with me. "

Debra G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really good job. I was completely satisfied."

Rein L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very reliable and thorough."

Ida S. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We like them a lot. They do a good job."

Ruth P. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All the cleaning ladies were great."

John H. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the consistency with which they clean the house and I like their demeanor. When I'm home, they accommodate what I'm doing. They're super; I am one of their most satisfied customers."

Elizabeth Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They go above and beyond and they do things that I don't even ask about."

Elizabeth M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The house is clean and smells good. Armando is a nice guy."

Fay G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Work is really good, we don't have to be here "

Mikie C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The two girls I had were very professional and nice, and I felt very comfortable with them being in my home, and they had a system and they worked well together"

April A. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they do a pretty good job"

Tracy D. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick and really don't bother me at all"

Claudia B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dependability"

Marlou B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very thorough, they do additional work when asked"

Ernest B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a very good cleaning job"

Linda B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come on the days they say they will or at least call"

Linda B. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a fine job of cleaning"

Claudia C. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Offered a wide range of services including making the beds"

Melissa D. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am more than satisfied with the work they do"

Catherin G. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time, do a thorough job"

Michael H. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what I don't want to do"

Franklin H. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"House always feels like its been cleaned"

Mayra L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They clean everything"

Merry L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Thorough and wonderful for me"

Silvia L. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm very pleased with the service"

Rose M. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the two women that come here"

Monica N. Verified Molly Maid of East Bay Hills Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good thorough job"

Ella L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable, and they clean up thoroughly."

"They are always available."

Carole M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I have told people that my house is significantly cleaner than it was. There have been some nice surprises in what they have cleaned. They do basic cleaning, but they also offer extra cleaning. They are so efficient, and they are in and out of here in an hour or hour and a half. I also appreciate that they bring their own cleaning supplies."

"I love coming back into my nice clean house."

Christina R. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I think that they provide a great service, and it is really important to get a team that fits well with you."

"The current team is conscientiousness, reliable, and thorough."

David T. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable, and they do a good job."

"They are secure and safe."

Frances V. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are receptive to my needs when I have special requests. They always do good work. They have friendly employees."

"They are receptive to my needs when I have special requests. They always do good work. They have friendly employees. I have used them for several years."

Jackeline T. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They seem to be hardworking and honest young ladies."

"They are hardworking, and they don't mess around. I think they are careful, and I don't think anything is missing."

Jackie B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Reliable"

"They are reliable. I have been using them for 10 to 12 years."

Jeanette M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Use them."

"They do a good job when they are here."

Judy D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I have recommended them, and I appreciate that I get the same ladies each month. They are dependable, they do a good job, and they are friendly."

"They do a great job, and they are fast."

Laura M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very good."

"I couldn't live without them. They do a good job, and they are awfully nice."

Lucy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very efficient."

"They do a good job, and they are always very pleasant. I have been using them for several years."

Nancy M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They seem very reliable and dependable."

"They are prompt."

Angie K. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They send the same girls. They do a good job. They listen to my request for the same girls."

Lucy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very pleasant, timely, and they do a good job."

Pamela D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they do a good job. They come when they are supposed to. I like the consistency of the same people coming to my house. When I used another agency, I never knew if they were going to show up. I like the reliability of Molly Maid. About 95% of the time, they know where things should go. They are organized. They do a really good job of cleaning the dog hair in the carpets."

Rebeca M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are quick and efficient. They do what we ask them to do. We haven't had any damage or problems. They are just fine."

Sarah S. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people who come to my house are very nice. I think they do a good job, and I trust them. I am not always here."

Vera C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come in, do the work, and they get the job done. I've been using them since 2005, and on the whole, they do a good job."

Edwina N. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the two women that come out every two weeks. They are friendly, intelligent, helpful and adaptable. It is nice when we can leave our house with people that we can trust. They keep everything clean and they come and go within two hours."

Jeanette M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very nice ladies. They come in here and do a good job."

Karen C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliability"

Karen V. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the cleaning ladies. They are very nice."

Mark C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It is nice to come to a clean home."

Muriel A. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are dependable. My team has been with me for years at a time. They are very considerate, flexible and they do a good job."

Pat Y. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The stability of the same team coming out, they are good gals."

Sara C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"In the first place, they are dependable and they come here when they are supposed to. Second, I love them. They are very nice girls."

Vera C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Being on time, and they do a fairly good cleaning job."

Ola B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job. We continue to use them."

Sara C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were here on time and very thorough. They were very nice girls. I think the maids that came to my house did excellent work."

Mark C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliability, they showed up on time."

Pamela D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough. I feel that everything has been attended to."

Thomas G. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly. They did a really good job. My house was clean when I got home."

Barbara M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very thorough in their work."

Kindra S. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were reliable. They were able to come on a moments notice. They did a good job."

Jackelyn C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're really thorough."

Ann C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable. They always do a good job."

Vera C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time. I would recommend them to anyone."

Lucy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very competent and pleasant. I'm satisfied with their service."

Pat Y. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very methodical and very organized."

Armando M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The convenience"

Erick B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their attention to detail."

Keith P. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It has been a great experience."

Jill J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They get the job done and they are reliable."

Lucy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, they are friendly, and they are professional. I have no complaints."

Caren K. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are convenient, and they appear to be able to set a schedule and live by it."

Kimberly G. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a thorough job most of the time."

Olga C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Almost everything, they're quick, they work hard, and they're very pleasant."

Ava J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They keep the mess under control."

Alnev L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are thorough and fast. They were also very pleasant."

Silvia L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"You can be honest with them and they listen."

Florence D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I don't have to do the work"

Lisa G. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the gal who has been coming she is great"

Mary M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliable"

Gordon M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Always on time"

Suzanne A. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Consistency, dependability, pleasantness and good job"

Michael B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The rapid response, they came right out and I met the people who were going to take care of my house, they keep in touch, fair prices, their management"

Jackie B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, reliable and do a good job"

Sara B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job"

Larry B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Do a good service"

William B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do the job and I pay them"

Earl B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, I like having the same crew so they're always familiar with the place and the requirements"

Dan B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do what I tell them to do"

Pat B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Careful with my delicate things and put them back as I had them"

Roger B. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a thorough job when they're here"

Millie C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Since I don't have the time to clean my house, I appreciate what they do for me"

Sara C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Since the first of this year, they've been coming on time. Prior to this year, they were always late. I like my girls because I get the same ones every time now. If they could speak English, that would be better, or if I could speak Spanish, then we could communicate better."

Francoise C. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do fairly good, not as good as I'd like them to though"

Willie D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They clean pretty well"

Bryan D. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Dependable"

Mil E. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"No "

Kathy F. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"On time and try to please"

Mara F. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very nice girls that come"

Catherine F. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Cheerful staff, quick, trustworthy"

Nancy G. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We've been very satisfied with them and have been with them for years now"

Mayam H. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good service"

Cedric H. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Consistent people that I can trust"

Becky H. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Do what they say they will"

Kathy I. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Same people, friendly"

Hester J. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Consistent and reliable"

Jan K. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Friendly staff"

Stacy L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up on time and do a pretty good job"

Tina L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the way they leave the house looking, very good job"

Jenny L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a very good job"

Kate L. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Clean the house very well, polite and quiet"

Susan M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliable and friendly"

Edward M. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"On time, conscientious and thorough"

Maureen O. Verified Molly Maid of East Bay Hills Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Do a good job in cleaning the bathrooms"

Frank S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come on time, they are very nice, and they do a reasonably good job."

Gabriela L. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive to feedback. Once I tell them how I want it done, they do it. Overall, their surface cleaning is very good."

Joyce W. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"For the most part, I have to point things out to them that need to be cleaned better. They accept it and make the necessary changes to do a better job. The two women who come out are very pleasant."

Laura C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their reliability, in terms of showing up and getting the work done quickly."

Marcia V. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are punctual, and they just do their job. They don't take very long, which is nice."

Mary P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that I can let them in and not have to worry."

Ann G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable and they do a very nice cleaning job."

Joshua E. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price"

Mary F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the young women who come here. I am glad to have the same ones come each time. They are very accommodating to everything I ask. They seem to remember things from one time to the next."

Sharon F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Convenience"

Charles B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very good."

Mark P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very sweet people. They really try to do the best job for me."

Theresa W. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job cleaning. They do it professionally and on time."

Richard A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very reliable. If we ask them to do something extra, they will do it."

Muriel A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very dependable and clean."

Ione B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They get to work. They don't monkey around."

Vernon C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We use them every two weeks. I like that someone else cleans my house."

Colleen C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They will take any requests I have. They get the job done for me."

Debra G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"If they are early, they give me a heads up. They work around my schedule. They always do a good job."

Kevin L. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they're reliable and that they work in teams. If one person is out ill, that doesn't stop the housecleaning."

Mark R. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very high in customer service."

John V. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a very thorough job. They get it done quickly."

Carolyn Z. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're reliable. Their work is good."

Aurelia A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The employees were very nice, and they did a good job cleaning."

Nancy G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't know. I don't have an answer for that."

Virginia C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come on time."

Debra S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to special requests for cleaning certain areas."

Baifang S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They show up right when they say they will and seem to be friendly."

William P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their efficiency. They don't waste any time."

MaryAnn P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come in and clean, and they are dependable."

Sallie R. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The two girls that come out are very nice. I like that the same two girls come out every time. This makes it easy for me because I don't have to explain what needs to be done each time. They know what is expected for them to do."

Christina P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they are always here on time. "

Jennifer B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't have to clean my house. They do a good job."

Millie R. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"I can't t think of anything right now."

Denise C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The staff was friendly, and they were willing to do what needed to be done. "

Tom P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do the cleaning instead of us."

Ruth S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were cheaper than the one I tried before. "

Angie F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They always have partners that work together, and they don't need to be told what to do."

Michelle P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are bonded and insured."

Rodger S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They take care of everything, and they are dependable."

Gisela H. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like them because they are thorough. "

Kristy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are quick and efficient."

Malcolm A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and relatively thorough."

Kristine M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were able to work with our time schedule. "

Anna A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't have to be here to have a clean house; they come in, do what they have to do, and then they leave."

Kristine C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that I don't have to be home when they are due to come clean my house."

Judy M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are pretty predictable in what they do."

Ken H. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They cleaned my house when I couldn't."

Esther M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"My house is clean."

Susan Y. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They always come on the right day, finish up on time, and generally do very nice work."

Kaven W. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Samantha C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like coming home to a clean house."

Barbara R. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They show up."

Bradley B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do the work well."

Kimberly D. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like it when I come home and the work is done."

Kathy E. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The house is clean when I come home."

Kimberly G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are fast and efficient."

Angie P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are good at cleaning the house."

Kelly S. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"For the most part, they have been good."

John V. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do what you want done on a good level."

Kimberly W. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The house is clean and I don't have to do it myself."

Evelyn L. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The two ladies that come work unsupervised; they are honest and take pride in their work"

Susan G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very thorough"

Albert K. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are on time, they remember it after we tell them something once"

Daniel P. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Thorough, not a problem, things are done"

Antony O. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Did a fairly good job of cleaning"

Gwen C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't know, they're the only service I've ever used"

Patti M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The ladies that come here are very nice"

Danin A. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Punctual"

Diana B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reliable and do a good cleaning job"

Rori B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness"

Amanda B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reliable and prompt"

Karen B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can depend on them to be here on time"

Erick B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Professionalism"

Florence B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a thorough job"

Anthony B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Professional and prompt"

Joel B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can't think of anything right now"

Ernest B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The girls are very friendly and thorough"

Teresa B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they do all the dirty work"

Elizabeth B. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job, I wish they did yard work too"

Rebecca C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are always on time and friendly"

Paula C. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They show up, clean and get out"

Shel D. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for 2 years. I trust them because they are a franchise. They are always in and out quickly."

Erin D. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a fair job of cleaning"

Lita D. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Trust them coming into my house"

Wendy D. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Dependable, caring, reliable and professional"

Charles E. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Fast and efficient"

Ruth F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"This is the first time I've ever used this type of service and they do a good job of cleaning."

Gary F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Dependable"

Marilyn F. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reliable and there's always 2 of them so they get out quicker"

Ed G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I get the hours worth of work"

Elizabeth G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness to our questions"

Darren G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They smile all the time"

Eileen G. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Don't have to worry about the security in my home"

Paula H. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Punctuality"

Yvonne H. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They spend an hour here and do a professional cleaning job"

Gary H. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Come on time"

Sharon J. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Fast, efficient and punctual"

Gail J. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reliability"

Deborah K. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Show up on time and work for the entire time they're here"

Katherine K. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The willingness to please"

Sheila K. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We have the same ladies come by"

Dee K. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're on time and quick"

Claude L. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Timeliness and completeness"

Juliane L. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Consistency"

Susan M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quick and on time"

Sara M. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Dependable"

Lorie O. Verified Molly Maid of East Bay Hills Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Friendly and get to work right away"

Janette O. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are efficient in calling to remind me about the house cleaning service. They pretty much come when they say they are going to come. They haven't lost my dog, which is important."

"They are reliable. I like that I have the option to add additional services. I have been using them for 2 or 3 years."

Agnus Q. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I think the people who work for them are very nice. If I have any complaints, I call the office, and they will come back and clean again if they need to. The ladies who work for them seem happy."

Gemma H. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that it's a larger company, and I can complain if I need to. I feel I can trust the crew and know that nothing will go missing. "

Jaenette O. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are reliable. I like that they call ahead of time, and they are good with my dogs. They are pretty good. I would recommend them to a friend. I like these guys. I feel like I can trust them. Trust is a big issue with me."

Ann F. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the girls. I like having the same people come out. Yolanda and Lorena know my house and know where things go. It makes a big difference having the same people come out. "

Vernon C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They clean the place, and they show up on time."

Deborah K. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are prompt. They come here on a regular basis."

Gerald G. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are pretty flexible."

Mary G. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that when they come, they bring their own equipment. They do a good job."

Kevin I. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are fairly flexible in terms of time. We had to change our schedule. They were good with that. Their maids do a good job."

Elizabeth B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are on schedule. They always show up. They're honest and very reliable."

Joanne D. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're reliable. They do a pretty good job."

Winfred F. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're willing to do what I ask."

Rita H. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are reliable."

Gary H. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They are very consistent with showing up. They properly notify me if there is a problem."

Deborah K. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I feel they do a pretty thorough job. They are pleasant to deal with."

Sara L. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're very reliable."

Julie N. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their work is good. I am happy with the outcome."

Jodi D. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they are available to come clean my house."

Sandra D. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are on time and fast."

Robin C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that they are licensed and bonded. I also like the large staff they employee."

Alyssa P. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are pretty convenient."

Mark T. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their reliability"

Alexander H. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Nothing jumps out. They are doing okay."

Lisa R. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. If I'm unhappy with a team, they send a new one out. I also like that when I get a team I like, they are the ones that keep coming out."

Allison N. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that they are accountable."

Larry G. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that they were prompt. "

Sara J. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were very neat and did a good job organizing."

Lorna S. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and they do a good job."

Ingeborg B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They do work without supervision. "

Michelle B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The manager is very professional."

Jamie C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The women are friendly and nice. They keep to the schedule."

Linda J. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They do a pretty good job."

Laura M. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're fast"

James I. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I could leave my key and trust them and come home to a clean place"

L V. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They do a good job in the bathroom and kitchen"

Norman A. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They do respond when I report a problem"

Jenifer A. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They come every week when they're suppose to"

Susan A. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the women that have come out, they're very polite and very responsive in terms of things I ask them to do"

Mitch B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Punctual and they come when they're supposed to"

Melinda B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are here on time"

Gina B. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I don't have to clean"

Kathy C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Nothing, I employ them to clean my house"

Arlyn C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're fast"

Howard C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Reliable"

Bryan C. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Price"

Danine D. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They clean the house to my satisfaction, but not to my wife's"

Iris F. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Dependability and friendliness"

Eloisa F. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I don't really have anything that I liked best"

Gerald G. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They seem to be dependable"

Rita H. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Reliable and I get the same people every week"

Connie K. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I can trust them in my home"

Deborah K. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Not having to do what they are paid to do"

Betty M. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Thorough and active when here"

Theresa P. Verified Molly Maid of East Bay Hills Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Do a good job and are consistent"

Charlotte W. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I like the staff and the ladies that come here."

Monique Q. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They're very thorough in the kitchen. I love that they mop the floor. They dust really well."

Shelly N. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The morning crew always comes in and does whatever that is necessary and usually does a great job, but the afternoon crew is very slow, and I really never know when they will show up."

Travis W. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are prompt."

Paula T. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They do a good job in my kitchen and most of the time they arrive on time."

Rose P. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The customer service was good."

Allan M. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Nothing much"

Toney S. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They are easy to schedule."

Mary B. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"My team is good."

Nell P. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are doing all right."

Sharon E. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I like that the women were nice and did a thorough job."

Rene H. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I decline to state."

David M. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The lady that came was professional"

Janice B. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Reliable, but I don't think that they're conscientious"

Ione B. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Prompt"

Therese C. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They come every other week and some weeks they're in the mood to clean, others they're not"

Jenya C. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Cleaning isn't always super thorough, sometimes it's great and sometimes not. I think the company is very responsive to my questions."

Michelle D. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They do come every week without fail, reliable I suppose"

Don L. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Personnel is responsive"

Gary P. Verified Molly Maid of East Bay Hills Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Bathrooms are cleaned well"

Linda S. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They seem to be reliable and there are certain things like the kitchen and the bathroom that they seem to do a good job on."

Charlott W. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The staff are friendly enough."

Lysha A. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable and timely."

Paul F. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"At first they were very prompt and polite."

Mitsy J. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"If the regular person is sick, they send someone else."

Linda S. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were really nice and polite."

Shirley L. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They showed up on time"

Anastasia A. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They're dependable"

Gary B. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They come on time"

Robert E. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Friendly"

Anne K. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They do very little for the $80.00. There isn't anything I like best."

Philip M. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing, they start off okay then they get sloppy"

Diane M. Verified Molly Maid of East Bay Hills Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Not much, they spend way too much time gabbing"

Laura G. Verified Molly Maid of East Bay Hills Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They are reliable as far as showing up."

Sandra L. Verified Molly Maid of East Bay Hills Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were friendly."

Tremayne H. Verified Molly Maid of East Bay Hills Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They are pretty reliable."

Detra L. Verified Molly Maid of East Bay Hills Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I liked the supervisor."

David D. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They did a good job vacuuming the house."

Jay S. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They showed up on the day and time they said they would."

Marilyn M. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They're great at vacuuming."

Ignacia S. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They showed up when they said they would."

Melissa M. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I like the idea of the same team coming every week. "

Roger H. Verified Molly Maid of East Bay Hills Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Girls are nice but don't speak English"

Sandra C. Verified Molly Maid of East Bay Hills Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Nothing"

Reginald J. Verified Molly Maid of East Bay Hills Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Their initial cleaning was good."

Deborah W. Verified Molly Maid of East Bay Hills Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"The people that did the actual cleaning were very nice."

M. Y. Verified Molly Maid of East Bay Hills Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Molly Maid of East Bay Hills

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Customer Satisfaction

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Verbatim Survey Responses From Only Verified Customers

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