MJB Electrical Contractors

MJB Electrical Contractors: Average 9 out of 10 based on 89 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Blue M. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say they do a very good job. If you need an electrician, call them."

"They do what they say and it gets done. They do a good job."

Cherrie H. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are very thorough, very careful, and they listen to what you want them to do. They do a fantastic job."

"Peter did most of the work for me. He was friendly and he sure knew his stuff. He worked like a beaver. They came in a timely manner. I had a scary issue with electricity and Jeff came over that same day to take care of it."

Glen L. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Friendly, professional, and understanding"

"I have used them 2 or 3 times already. I like how friendly they are and how they will listen to your problem. I think they helped me protect my house from electrical failure. I had some faulty wiring that they caught and fixed ahead of time. They also did some extra things to make my house better."

Janet C. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The way they do the quote, and the pricing is very fair and understandable. They are very professional and clean. They follow through. I had excellent service."

"They are very good people who do a really good job. They were very honest and not pushy about the wiring in the house."

Joseph K. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were quick, professional, and they were able to solve the problem that I had."

"They are reliable."

Kimber B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I like the fact that they have pricing that is not by the hour. They charge by the job. I feel like I get my money's worth."

"The high quality of work, and the workers are nice and friendly."

Mark B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are attentive and they care."

"I thought their pricing was reasonable. They were very thorough in the work. They did what I wanted them to do."

Moses L. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They stand by their work and their work is very professionally done."

"If there is ever an issue, they come back immediately and they address your question or concern. I was very satisfied with them."

Raymond D. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are an excellent company."

"They are efficient, competent, and friendly."

Robert B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would just say they are very reliable and professional. They always tell you what it will cost upfront."

"They do a good job."

Sharon P. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"If you want the best, use them. They guarantee their work and they are very efficient."

"They give you an estimate and they go over all the issues with you. I have had occasions to call them back and they have been ready and available to correct the problem."

Thomas H. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable, they do quality work, and it is all through proper building codes."

"They deliver what they say they will deliver."

Al M. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of the work and the fact that they are going to do the job no matter how tough it is. They keep to their quote and they don't go over, even if the job is harder to do. They did some great work for me."

Betty W. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"As soon as you call for an appointment, they come out to do the work. They clean up their mess. I was very satisfied with them."

Chuck P. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They really knew what they were doing. We had them install a ceiling fan, which was tricky in terms of the roof access."

Gary N. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time. They did the work that was expected and I haven't had to call them back for anything. They did all the smoke alarms in our unit and they did a good job."

Janet B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and friendly."

Judy F. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, they offered me advice on electrical safety, and they explained everything before they did it. They were thorough. I knew what to expect in terms of the cost. I have confidence in them."

Kristen M. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and they did a good job. They were neat."

Linda G. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. I felt that they did high quality work. The people were good. The boss had two guys working for him and everything worked. They cleaned things up carefully."

Joyce G. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed the job and seemed to know what they were doing. They did it efficiently."

Michael L. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work they quoted on schedule and the people were nice. They did the work well."

Mike S. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a couple of ongoing electrical problems. They were able to indentify exactly what was wrong and fix them."

Ryan E. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism and the two guys who came out were professional and put booties on. They wore a uniform. They were really good and very personable. They were clean and made sure everything was clean."

Sharon E. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was easy to reach him and he got back to me right away. I was able to schedule an appointment right away."

Dale E. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their positive attitude, and they were ready to go when they gave me an estimate. They followed exactly what they estimated. They were very satisfactory, and they did an all around good job."

Isabel M. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, and they want to get the job done quickly."

John A. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there right on time just as they said they would be. Also, Kathy, the owner's wife, is really good with the follow-up scheduling. Their office has good etiquette."

Lilian V. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service, professionalism, they are courteous and they follow up right away."

Maureen G. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very friendly and family-oriented, they gave us a great deal and did great work."

Shelia T. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good attitude. They did the work on time and they were very personable. They came in, greeted me, took off their shoes and put pads on their feet. They walked through the house and gave me what I thought was a very fair estimate. They did a fantastic job."

William L. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came, knew what they were doing and did it."

Rosa R. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They promised me that the work would be done at a certain time and it was. They were clean."

Melinda M. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did what they said."

Dawn P. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, efficient, and ethical."

Sandy W. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient."

David Y. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They scheduled the work quickly, they showed up on time, and they did the work with a lot of flexibility and intelligence."

Emily B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner was responsive to my needs and got back to me whenever I needed something."

David B. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jeff seemed like a personable guy that took care of everything on his own."

Scott Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job they said they would, without problems."

Bob N. Verified MJB Electrical Contractors Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they did what they said they were going to do and kept me abreast of everything."

Tony Q. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reputable, honest, and I would recommend them."

"Jeff is very hands-on and he kept me informed as the job went on. I was happy with the work they did."

Darcy R. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do good work."

"That they take pride in their work"

Delia C. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job and they were friendly. They are professional. They did what they said they would do. But the price is a bit high."

"They did a good job."

Shannon Z. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Very professional, on time, and they are just a nice team and nice people."

"I have used them 3 times and they've always got the job done and never complained about it."

Leroy S. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"That they are a dependable company to call"

"They are on time, efficient, and clean."

Rod B. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are punctual and they deliver what they say they will deliver."

"They deliver on what they say they will deliver."

Sana M. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are efficient."

"They do the job well."

Tucker G. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were efficient, pleasant to work with, and knowledgeable."

"I think they were knowledgeable."

Marcie H. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very conscientious and lots of personal service, they are really good."

Cynthia F. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the work they said they would do and for the price they said they would do it."

Erin A. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough in how they described the problem and the remedy."

Gail P. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem."

John C. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was well over a year ago, but we've had a lot of work done, so I'm a little foggy on details. I know that they did the work on schedule and they basically did everything they said they would do. Everything went okay. There were no problems."

Leroy S. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They gave us a price and they stuck by it. They fixed what needed to be fixed with no problems at all."

Deborah L. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and everyone had a good personality. They put their estimate into writing and they made suggestions that were beyond what I asked them to come for."

Richmond U. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They give a lot of good information."

Trent W. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and did what they said they were going to do. They also answered their phone."

Elaine M. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good customer service, and they communicated well. The team they sent out was friendly and efficient."

Robert B. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to have a straightforward approach to everything. They did a good job."

Craig F. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and their ability to work through problems "

Shawn C. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were flexible."

Dan S. Verified MJB Electrical Contractors Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their personnel. They have good, competent electricians. They always respond to calls."

Michael E. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I think they are okay."

"They seem to have done a good job on everything."

Michael P. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are thorough, knowledgeable, and efficient."

"They are very competent in what they do and they know what they are talking about. They are thorough in what they do. They seem to be on time."

Peter M. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"If a neighbor asks me, then I would tell them."

"They got my lights working and they worked efficiently. They did the job in the amount of time expected and they were friendly."

Bob T. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They did a reasonably good job with the kitchen lighting."

Brian C. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and got the work done."

Daniel D. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. Their process was explained clearly."

Larry J. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They knew what the problem was."

Michael K. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did the diagnosis, the estimate, and the work in one day."

Robert W. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are local. I am just eight minutes away from them."

Kimber B. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"That they did the work they promised to do"

Tanya S. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They did a good job."

Stuart M. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the people that did the actual work. They were very good. He is lucky to have good employees. "

Stephanie N. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"When I made suggestions, they were able to do the work."

Bob M. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy that came out was very good."

Karen V. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was able to get a hold of them, and they did a good job."

Toni T. Verified MJB Electrical Contractors Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Jeff is good and responsive."

Benny W. Verified MJB Electrical Contractors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They made some holes but didn't fill them back up."

"The work was very good."

Daniel K. Verified MJB Electrical Contractors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, on time, and professional."

Larry H. Verified MJB Electrical Contractors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to our needs. "

Dave A. Verified MJB Electrical Contractors Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got the job done in a competent fashion."

Preston D. Verified MJB Electrical Contractors Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:

"That you can usually get your quote for the whole bill"

"That you get the upfront quote for the price for what you want them to do"

Denise P. Verified MJB Electrical Contractors Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Nella W. Verified MJB Electrical Contractors Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I liked that they came on time."

Mary W. Verified MJB Electrical Contractors Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They did what I wanted as far as the installation."

Laura Verified MJB Electrical Contractors Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were reliable."

Pierre P. Verified MJB Electrical Contractors Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Nothing at all"

MJB Electrical Contractors

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