Independently Rated Highest in Quality
T w e l f t h
Consecutive Year
Originally Earned:
August 2005
We declare that Mister Sparky HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #727
(650) 212-5659
(408) 990-3361

One of Mister Sparky’s “warehouses on wheels”

Mister Sparky provides electrical system installations, repairs, remodels, and upgrades for residential and commercial clients in San Francisco, San Mateo, Alameda, Contra Costa and Santa Clara Counties. The company takes great care to protect customers’ floor coverings and personal possessions, and it can also advise how to eliminate fire and life-threatening hazards in homes. Its “warehouse on wheels” is stocked with readily available parts and designed to save time on projects. “Having a fully prepared mobile warehouse speaks to our commitment to customer convenience and satisfaction,” says President Paul Parker.

Mr. Parker has more than 30 years of experience in the electrical contracting industry, but he first made his mark as the “Electrician to the Stars,” working in Beverly Hills on some of the area’s largest estates. He established Mister Sparky to apply his skills to Bay Area electrical projects of all types.

As a member of the Professional Service Institute, Mister Sparky provides extensive, ongoing, state-of-the-art training for its technicians. Mr. Parker says keeping up with the latest advancements and technological innovations in electrical safety and design is a cornerstone of his business. “We promise to offer upfront, straightforward prices, and we don’t expect payment until our customers are 100 percent satisfied.”

Company Philosophy

“We strive to do nothing less than reinvent the electrical service industry, and customer service is at the top of our list. We think of ourselves as ‘electrical doctors,’ bringing safety to our customers’ homes. Our ultimate goal is to provide conscientious electrical work while respecting our clients’ properties and keeping worksites clean.”

Serving Alameda, Contra Costa, San Francisco, Santa Clara and San Mateo Counties

Residential Specialists
Service & Installation
Remodels & Upgrades

Volt Vault

Comparative Summary

The Mister Sparky network is one of the largest electrical service companies in America. It’s also one of the most famous, having been featured on Donald Trump’s reality program, “Celebrity Apprentice.” What distinguishes Mister Sparky most of all, according to General Manager Paul Parker, is its extraordinary guarantee of customer satisfaction, which includes: • On-...

Frequently Asked Questions

Q: I’ve never had my electrical system checked out. Should I?
A: "The National Fire Protection Agency says you should. It recommends a thorough check of your home’s electrical system by a licensed electrician. At Alive Electric Mister Sparky, we’re trained to identify all the potential hazards...
Q: What are ground fault circuit interrupters? Do I need them?
A: "Ground fault circuit interrupters (GFCIs) protect you from burns, shocks and serious bodily harm. Yes, you need them. Water and electricity don’t mix."
Q: I think I have old wiring. Can you help with that?
A: "Yes. Over the years, methods of manufacturing wire have evolved—it’s safer than ever before. Alive Electric Mister Sparky electricians can evaluate your system, assess the condition of your wiring, and give you options for upgrad...

Industry Info

Most handymen will offer to do your electrical work, but that doesn’t mean you should accept.
Many general contractors and handymen claim expertise in working with electricity. But as the most hazardous system in your home, capable of causing injury and even death, simply claiming electrical expertise isn’t enough. Moreover, poor...
Findings based on statistically reliable research from 161 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
88%
n = 161

Diamond Certified Qualification

Based on 161 customer surveys, we declare
Mister Sparky
has passed all rating steps and has earned
The Diamond Certified Award
No. 727
Continuously qualified since August 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bob M. Verified Customer Name
"I liked that we were able to get them out here right away when we needed them."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Mister Sparky
(650) 212-5659
(408) 990-3361
(510) 854-6996
(925) 201-6197
(415) 582-4360
(636) 533-3041 fax
DCID5107499113

Mon – Sun: Available 24 Hours through Service Call Hotline

Serving Alameda, Contra Costa, San Francisco, Santa Clara and San Mateo Counties

Paul Parker, President
32
838775
Liability Insurance, Workers' Compensation
Better Business Bureau (A+ Rating)
Focus on the Bay
2002
Residential Specialists, Service & Installation, Remodels & Upgrades
Volt Vault
Commercial, Residential
Lifetime Panel Replacements, 3-Year No-Lemon Guarantees, Up to 10 Years on Labor
Interest-Free Financing

Photo & Video Gallery

Survey Responses For

Mister Sparky

Mister Sparky: Average 8.5 out of 10 based on 161 unique customer surveys of customer satisfaction.
Bob M. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're prompt and reliable."

"I liked that we were able to get them out here right away when we needed them."

Danielle K. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say they have great customer service skills. They're on top of answering their phones. They're reliable, friendly, and honest."

"Paul, the owner, did the job as promised and for the exact price he quoted us."

Gregory J. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're definitely professional, conscientious, and competent."

"They came out right away in an emergency and performed the work."

James G. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, and if I needed their services in the future, I'd use them again."

"They were friendly and hardworking."

Jim A. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a solid '10' across the board."

"They're intelligent, and they have a good service."

Katherine A. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were good. They did what they promised they'd do for a fair price."

"They followed through on their commitments and fixed the problem."

Kent T. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"David, the gentleman who came out, was knowledgeable, professional, and communicative. He seems to have good work ethic. He explained what he was doing and why he was doing it. "

"I really liked working with David. He's diligent and professional."

Larry G. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they're knowledgeable, communicative, and reliable. On the other hand, they're a little expensive. "

"I'm very happy with them. I had them replace a switch that was sparking, because my house is 60 years old. They came out very quickly, and they fixed my problem. They were knowledgeable and very observant. They did exactly what I needed them to do, and they really knew what they were doing. I'm very satisfied with the amount of professionalism, detail, and care that they gave me throughout the entire ordeal. "

Stacy S. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up early to do the job, they were very polite, and they did the job right the first time."

"They were timely, efficient, and thorough. They got the job done right the first time."

Charles S. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They show up on time, they do a good job, and they are fairly priced."

"Very professional"

Gilbert Q. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their work is really good. They call before they come out, and they work around your schedule. They try to get you a good price."

"Their quality of work"

Phil M. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Paul is a good guy, and he is pretty honest."

"Their workers are clean and that is a big thing with me. They were here until the job was done, which was very good. They did everything to code. I liked what they did, and they were very decent. They were willing to test a couple of things."

Richard S. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a nice company."

"They are a nice company. The guy who came was a nice guy."

Tamisha I. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very fast and efficient."

"They helped me to understand the work they were going to do, and I liked the quality of their work."

Beverly D. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were neat, clean, and they got the job done on time. I just liked them."

Bill W. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and their work was good. They didn't have to redo any work. Everything was done right the first time. They were neat, and they cleaned up after themselves. They showed up early a couple of times. They were polite. The guys did an excellent job."

Gail N. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. Right after they came out, I had a problem with an appliance. Although the problem was not electrical, they came out to double check, just to reassure me."

Janet D. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The electricians were top of the line and very knowledgeable. It was expensive, but I had most of my house done."

John B. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, they were on time, and they performed the work in a timely fashion. They were clean and polite. We did not feel that they were overpriced. The money we spent was worth it. They were above and beyond all of our standards."

Judith B. Verified Mister Sparky Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the people who worked for them and the quality of their work. I had a huge problem, and they solved it. I had used three electrical companies that could not solve the problem. When I called Mister Sparky and told them I wanted their best electrician, they came out and fixed it. They were a very good company."