Mister Sparky

Mister Sparky: Average 8.5 out of 10 based on 111 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Beverly D. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat, clean, and they got the job done on time. I just liked them."

Bill W. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and their work was good. They didn't have to redo any work. Everything was done right the first time. They were neat, and they cleaned up after themselves. They showed up early a couple of times. They were polite. The guys did an excellent job."

Gail N. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. Right after they came out, I had a problem with an appliance. Although the problem was not electrical, they came out to double check, just to reassure me."

Janet D. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The electricians were top of the line and very knowledgeable. It was expensive, but I had most of my house done."

John B. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, they were on time, and they performed the work in a timely fashion. They were clean and polite. We did not feel that they were overpriced. The money we spent was worth it. They were above and beyond all of our standards."

Judith B. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the people who worked for them and the quality of their work. I had a huge problem, and they solved it. I had used three electrical companies that could not solve the problem. When I called Mister Sparky and told them I wanted their best electrician, they came out and fixed it. They were a very good company."

Kate D. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't remember the gentleman's name who came to my house, but he was very professional and clear in what my options were and how much the different options would cost. He was very clean. I only use Diamond Certified Companies. Diamond Certified has changed my life."

Linda Y. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out and explained everything to me. They put booties on, and they were very organized. He explained what he was doing every step of the way, so I wasn't standing there wondering what was going on."

Mark O. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is upfront about the price. He knows what he is doing. He has done five projects for me, each time perfectly. I have been using him since he was Valley Electric."

Rainey M. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their prices are always right. I like their commitment to good customer service. They follow up, and they are prompt. If they're going to be late, they will call to let you know. I think they are great."

Suzanne M. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they came to do the job prepared. They did everything right on the same day. They don't come out, give you an estimate, schedule an appointment, and then do the job later."

Andrew Q. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, and they do their job. They do it for the estimated price."

Anne C. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up, and they did a nice job. I had several things that needed to be done. They did them well. Also, they were clean."

Carol W. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't feel like it was a bait and switch. It was pretty clear what I would be charged for their services. They were comfortable telling me if something didn't make sense. They gave me good suggestions."

Denis C. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed courteous and professional."

Eric A. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be really competent, and they did everything they said they would do."

Ericka L. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the work when they said they would do it. We haven't had a problem since."

Jeff B. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do when they said they would do it and for the price they quoted us. They were prompt and professional. They exceeded my expectations."

Kathleen V. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, courteous, and very professional. I felt very comfortable with them working in my home. That aspect was very important to me."

Lori K. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I know and trust them. I have built a relationship with Hugo. They are timely, and they do everything right the first time."

Lily T. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good a job. They were quick, courteous, and there were no problems."

Mark F. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were prompt, thorough, and very neat. They changed the wiring in my house. They did a great job. I hope I don't need to call them again, but I would definitely use them again if I needed to."

Martin R. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were helpful and clean. They did what I needed done in a timely fashion."

Roderic B. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got in, they got the job done, and they got out. They didn't mess around. I thought the work was professional and clean. They didn't damage anything."

Sharon H. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The office staff was on top of things and the service was fast. They knew what they were doing."

Bob M. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything upfront and there were no surprises. That was very important to me and my husband. They covered their boots before they came into our house. We liked their cleanliness and they did a very good job."

Michael K. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to customer service, knowledge and skills."

John S. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came through when I really needed them. They came out the same day I called them and completed the job. They did everything they were supposed to do."

Ralph R. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The price was good. They were courteous and worked in a timely manner."

Clark A. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Herman B. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything. He is an old-fashioned service provider, very personable and knowledgeable."

Brenda C. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great service and fast work"

Chris C. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their presentation was very insightful. I checked out two other electrical places that had no real presentation. Alive Electric came in with a presentation and showed us everything they had, including their certifications and qualifications. So I felt well informed, and they gave me a discount."

Getacnew D. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys who came out were very nice, and they did a good job."

Francisco Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service, on time; and honesty"

Elinar F. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his general approach. He was efficient, courteous, and the price was fair."

Ranne G. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they did what I wanted. Also they were very pleasant to deal with and reasonable."

Jay H. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness and scheduling. They told me upfront what to expect and delivered as promised."

Robert H. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There was a small problem so the manager himself came out and fixed it. I was impressed with his diligence."

Tamara m. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to details."

Cindy O. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did quality work."

Nate P. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was reasonable, honest, and friendly. "

Cyntha R. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the customer service, and the guy was very personable."

Amy R. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were extremely prompt. Paul answered my call right away, and he made it out the same day. I was very pleased."

Helen S. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very reliable, and the two people they sent out were very efficient. They didn't mess up the kitchen."

Mark T. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Julian W. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing, and they did the work proficiently. Also they were conscientious and above standard."

Troy M. Verified Mister Sparky Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Benjamin M. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They gave me the estimate, gave a good price, and they did the job the next day. They did everything in a timely manner. What else can I ask for? "

Betty M. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were okay. They would answer when I asked them questions. I didn't have any problems with their workers."

Cynthia S. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explained everything really well. Whatever they installed works very well. They came when they were supposed to come, so there was no waiting. They were here on the dot. I am happy with the work."

Louise T. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I guess the information that I got, I learned quite a bit about what was going on with the outlet. He was very knowledgeable."

Mike G. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality"

Wally F. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very honest and straightforward."

William S. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their work ethic, current knowledge of electrical standards, code and enforcement, and their timeliness, they were a quality act."

Dana M. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and they were on time."

Doug K. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out was very professional and knowledgeable."

Jovina E. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job. They were nice guys who went right to work."

Vernon K. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. When a few problems came up, they kept at them until they got everything figured out."

John L. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I got a next-day appointment and the service was very professional and friendly."

Letha J. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly and worked fast."

Martin J. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are competent and honest."

Gordon J. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"They were efficient, courteous and knowledgeable. The work was good both times they came out. "

Nafeesa A. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the cooperation of the guy who was here."

Patricia B. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got in, did the job, and left."

Matt B. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive to my calls."

Mickael E. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and responsive. Also they have a good crew, especially Paul."

Phyllis F. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were clean, neat, and they arrived on time."

Larry G. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The man who did the work was very personable, polite, and he knew what he was doing."

Ron M. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Joni H. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really good, responsive, and professional. When I looked at the job, I was satisfied. Also when I called them, they answered right away."

Adam C. Verified Mister Sparky Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, responsive, professional, and easy to talk to"

Thomas P. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very upfront, and their rates are reasonable. They are very thorough."

Tim G. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were clean, friendly, and thoughtful. They seemed like they knew what they were doing. We haven't had any trouble. They cleaned up their mess. We would use them again if we couldn't find somebody else who had as good of quality for a lesser price."

Valerie M. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed pretty friendly. I assume they did a pretty good job. So far so good."

David A. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was efficient. He tried really hard to find the problem."

Christine M. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, they kept to their estimate, and the quality of the work was good."

Lou D. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Paul was very good. He kept at it until he got it right"

Marie C. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very efficient, they seemed knowledgeable, and they explained things fairly well."

David Y. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their uniforms. They finished the job pretty quickly."

Kevin A. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The overall experience was very good."

Steven G. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. The work was clean and they worked quickly."

Larry V. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done and the work was good."

Marilyn J. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were honest."

Mario G. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out on time and did a good job."

Matt C. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, and they got the job done. They were professional and reliable."

Kate F. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really fast."

Nicholas H. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the thoroughness of the guy that came out."

Reprins M. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They made sure they got everything done in the end regardless of some miscommunication."

Jerone R. Verified Mister Sparky Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They solved a difficult electrical problem."

Frances T. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they had everything that they needed with them, all of the tools and parts."

Jed H. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The overall quality of the work was good. Paul was responsive to our questions and addressed our concerns when there were problems. They came back out very quickly to tweak and adjust the things that the inspectors wrote up."

Mike S. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very thorough. They put a lot of effort into getting the job done right."

John F. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the work and everything was done well."

David M. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the job they said they would do. I liked the fact that they gave us one quote for the entire job instead of charging us an hourly rate."

Mark C. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The customer service"

Rachel L. Verified Mister Sparky Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they came out at a time when I could be here."

Lilly O. Verified Mister Sparky Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They explained everything that they were doing."

Bruce H. Verified Mister Sparky Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"When I worked with Paul, everything was perfect. He did the first phase of the job for me. "

Janet W. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The gentleman who came to do the work seemed very efficient, neat, and friendly. The work was really good. The only issue was their follow-up. I would recommend them to a friend, but I would make them aware of their follow-up."

Richard W. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Punctual and polite"

Dane N. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The guy was nice."

Bryant F. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I can't say that there was anything that I particularly liked best. "

Kay B. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"A couple of the workers were good and polite."

John M. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the uniform."

John N. Verified Mister Sparky Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked him until we had a discrepancy on what I owed him."

Jon L. Verified Mister Sparky Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They arrived on time."

Robert C. Verified Mister Sparky Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were prompt and had a professional demeanor."

Estela D. Verified Mister Sparky Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"When he first came in, he was polite. Also, he gave us a quote that was less than other ones we got."

Teresa W. Verified Mister Sparky Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They came out right away."

Carol P. Verified Mister Sparky Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"He's very personable and courteous. He has a very nice van with everything in it, so he doesn't have to go back to the shop to get things."

Mister Sparky

Company Philosophy

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Frequently Asked Questions

Industry Info

Customer Satisfaction

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Verbatim Survey Responses From Only Verified Customers

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Survey Responses For

Mister Sparky

Mister Sparky

Company Philosophy

Comparative Summary

Frequently Asked Questions

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified® Video Profile

Company Capabilities Table

Photo & Video Gallery

Survey Responses For

Mister Sparky

Diamond Certified^® Video Profile