Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
July 2006
We declare that Mission Wood Products, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #928
(415) 347-6937
27 Paul Dr., Ste 5
San Rafael, CA 94903

Mission Wood Products, Inc. has been manufacturing and selling custom windows and doors at its San Rafael showroom for more than 50 years. The family-owned and operated company uses more than 20 different wood species to create interior and exterior products in a variety of traditional and contemporary styles, including louver, French and Rustic Distressed. It also offers stainless steel, composite and fiberglass doors for extreme exposure applications.

Owner Mike Hitchcock originally joined his family’s company in 1979 and took over operations eight years later when his father retired. Mr. Hitchcock says he and his team of experienced professionals strive to uphold Mission Wood Products’ longstanding reputation for helping customers choose the right windows and doors for their lifestyles and budgets.

Mission Wood Products’ full pre-hang shop gives customers the ability to customize their selections to suit their properties’ unique attributes. As a Marvin World Class Dealer and Andersen Circle of Excellence Dealer, the company is able to provide competitive pricing to go along with its first rate service, says Mr. Hitchcock.

Company Philosophy

“We’re aware that people have many choices when it comes to windows and doors, so we do our best to give them reasons to come to us. The majority of our clients are contractors who want a company that can provide outstanding products on time and at a fair price. We provide all those things, and we stand behind our products and services 100 percent.”

Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.

Doors & Windows
Interior & Exterior
Custom & Manufactured

Map

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Findings based on statistically reliable research from 200 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 200

Diamond Certified Qualification

Based on 200 customer surveys, we declare
Mission Wood Products, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 928
Continuously qualified since July 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

A. C. B. Verified Customer Name
"The personal service and attention to detail, they are really good and they have re-done their showroom. It is fabulous. They offer top-notch service and a knowledgeable staff. They have great workers and their warranty is great."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Mission Wood Products, Inc.
http://www.missionwood.com
27 Paul Dr., Ste 5
San Rafael, CA 94903
(415) 347-6937
(415) 472-5209 fax
DCID4154722280

Mon - Fri: 6:30am - 4:30pm

Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.

9
Liability Insurance, Worker's Compensation
Mike Hitchcock, Owner
Marin Doors

Survey Responses For

Mission Wood Products, Inc.

Mission Wood Products, Inc.: Average 9.1 out of 10 based on 200 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
A. C. B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service and attention to detail, they are really good and they have re-done their showroom. It is fabulous. They offer top-notch service and a knowledgeable staff. They have great workers and their warranty is great."

B. F. T. H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm a general contractor. If I have any issue with the doors or windows, they take care of them. They are very informative about what doors and windows will work. The salesmen know a lot about their product."

F. P. B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable, very efficient, and they provide a good value."

G. S. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the service. I like the people there."

H. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The product and the follow-up, all the people there are good. I work with Glenn and Lowe. They will come out to the site and do what you need."

H. E. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They personalize the dealing with each situation."

J. A. C. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mike's attention to detail, and I knew both him and his mother years ago and bought windows and doors from them. I have used them for about 15 to 20 years. They make great windows and great entry doors. He has made some elite custom doors for me that fit perfectly all the time. I haven't had any problems. Their salespeople are excellent and they deliver on time. Their delivery guy is great. Glenn, Loan, and Mark are great people."

K. B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service I get from my salesman, Mark West, is immediate and I don't have to wait."

K. R. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized attention, and they really look at your job and what you are doing."

M. D. A. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the showroom and they are knowledgeable."

R. M. C. C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really liked doing business with them. My father used them when he was in the business, and now I do as well. We've always had a good experience with them."

W. C. B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I worked with them for 25 years, so they do what they say and I know I can trust them. They always honor their price and they do quality work. They give me feedback if they feel something is not done the correct way. If I give them a detail of a door and they don't feel it will hold up, they will tell me."

A. K. A. S. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people. They are knowledgeable, friendly, and very responsive."

Bruno V. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We were very happy with it. The quality of the products is high. We are not in the business anymore, but we would recommend them."

Don B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would say they've always provided what I needed. The quality is good and they take care of me."

Ed J. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workmanship they did"

Eric V. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always give me what I want and it's always in a timely manner."

Gary G. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been working with them for 30 years."

A.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have been using them for ten to fifteen years. They are very experienced in the field of doors and windows."

B.L.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything fit perfectly. They did custom windows for a 1898 historical building. With old buildings, things are not always squared. They fit them perfectly and tweaked them to the max. The windows look breathtaking. They measured three or four times, so when they came in, they fit perfectly."

B.S. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They return our telephone calls, unlike other window companies in Marin. Prompt service, great customer care, and most of all, their pricing is competitive."

B.F.T.H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service and their commitment to completing the job, they did what they said they were going to do."

C.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have used them a lot in the past. Their ability is very knowledgeable, and they are one of our main suppliers."

D.L.M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been with them for twenty-five years. Their delivery is good, and they are helpful. I have a very tricky job with difficult situations. If I have any problems, Marvin Anderson takes care of them. Michael Hitchcock is always available for me. "

F.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their personal service"

F.P.B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very hospitable, and they take care of stuff. I have been in business for so many years that he is now like a friend to me. I have been buying doors and windows from them for years now."

G.W.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The whole process, they do it right. I have been working with them for over twenty-five years now. Whenever I ask for products, they are really nice to deal with. I have been working with them for a long time. When I call them, they get me what I need."

Gus V. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and the quality, they take care of business and every little detail. Things get done on time, and it is good quality."

Jonathan G. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mike Hitchcock, the owner, knows his stuff. He's helpful, he gives me a good price, and there is not much to complain about. I have been using him for years. They do everything pretty much right for me. I am a contractor, and they take care of me."

Kasten B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, they're a family run business. They are honest, and they pretty much do what they say they are going to do. They are good people. They have always been straightforward with me. They always help me out."

M.N. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just really good, fair people. They do an outstanding job."

N.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service and response, their customer service is very good. They respond quickly with estimates."

Richard M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to deal with, and they know their products. They are knowledgeable about the stuff they sell."

Rob B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality, knowledge, and service, they are attentive."

T.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When you order your product, they have it in stock. They have a good service. You can rely on them to come through. "

V.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have great service, and they do what they say they are going to do. I have been using them for over thirty years."

A.A. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have been very professional. I haven't had any problems with them."

B.F.P. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Location, they are very convenient. I've used them on and off for years. "

Angie E. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had a large variety. We needed a door that was special size. They were able to do that for us."

Anton G. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The selection of doors"

Bettina I. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have knowledgeable people. They call me back if I have a question. "

Bob D. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are a full service company. They have a great customer service department."

Bruce C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job."

Bruno V. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the good customer service that they offered."

Don B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always give me what I want. If there are any problems, they address them right away. I use them for all my door needs."

Ed J. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They respond right on the money and on time with the things that I order. They give very good service. The people in the office are excellent."

Frederic W. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good, friendly service."

Gus V. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them all the time. The service is good. "

Jack K. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've done business with them for many years and I have always been very satisfied. I'd recommend them to my friends. "

James S. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Michael was really helpful. He told us things about our door that we were not aware of. He also gave us suggestions on how to make the door more airtight."

Jefferson M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a good, dependable service."

Jim B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Price, quality, and we got what we wanted."

Kerry O. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional."

Laurie M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The saleswoman that helped me"

Loic H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and the quality products"

Melody P. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they always returned my phone calls. They were attentive. I thought they were excellent at supplying information and making sure everything was on time. They did a great job."

Ray D. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the product"

Richard F. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was great. They were helpful."

Rob S. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love their service. I couldn't ask for more."

Robert W. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The good service and friendly folks"

Ted S. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good, honest service"

Thomas P. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They stand behind their products."

M.G.A. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

A.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and professional. The quality of the products were also great."

A.C.C.T. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their follow through"

W.S.B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

Rob B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have always been very accommodating."

Bill B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're customer friendly, and they get the job done. "

Steve B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provide good service, and they have a good reputation."

Don B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they always cater to my needs. "

Norman C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous."

Ron C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them because I get good service from them."

Philip D. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their pricing and the quality of their products"

Frank D. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of products"

E.B. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable."

F.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness, accurate pricing, and friendliness"

Tim F. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're small and responsive."

Cam F. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always get me what I want."

Lou G. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they're always friendly and helpful."

Jonathan G. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Steve is really helpful."

G.G.H.R. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The whole staff works well together, and they always get back to me."

G.M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provide good customer service."

Curt H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are easy to work with and helpful."

Adrienne H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Steve is wonderful. "

H.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The products and their customer service"

H.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very quick, and they get the job right the first time."

Jeff H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing, and they know their products. They're also very helpful, friendly, and accommodating."

Henry H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very pleased with the product."

Loic H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Product knowledge and responsiveness"

Ed J. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are nice to deal with."

K.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They carry quality products."

Charles K. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service is excellent."

L.A. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really know how to conduct their business."

M.D. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good communication"

M.K.W. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've used them for a long time, and we think they're efficient."

Melody P. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the quality of their products and the fact that they came out from San Francisco."

M.N. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for years, and I like their products."

Jefferson M. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are reliable."

N.H. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They invest time into each customer."

Axel N. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people that work there."

James P. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great, but we had problems with the measurements."

R.T.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and timing"

Kurt R. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't have to pay attention to anything. They take care of everything. "

G.S.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The salesman and the product"

S.S.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service is impeccable."

S.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was good."

Roy T. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly, they have great products, and they always follow up."

V.W.C. Verified Mission Wood Products, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's friendly, accommodating, and attentive."

A. E. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their attention to the customers and the personal relationship I have with them"

A. A. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I especially appreciate their expertise on product lines. Most of the people there are quite knowledgeable."

D. C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they are talking about and what I am talking about. Also, if I have a situation where I need something, they will make a suggestion. When they say they will do something, they always do it. I have been using them for at least 15 years."

Gus V. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service, they take care of me, they return calls, and they order the right things."

B.B. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I had an unusual door. Lon was very persistent in getting me what I needed."

F.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They made a beautiful front door for me."

Larry N. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have had a twenty-five year relationship with them. They know their products. They are good and reliable. They take care of what they need to take care of for me. "

O.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they were familiar with the product, and they were very helpful. I have been using them for many years and have been extremely happy with them."

Roy T. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of their products, their customer service, and their attention to my needs, they research my needs so I don"

A.G.B. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Customer service"

A.W.I. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they will do."

B.F.T.H. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service department and their helpfulness"

Brent Z. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility and follow-through, they were flexible with the custom work. They did good quality work."

Don K. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought the range of choices was really nice. They were right on time with the delivery and the estimate. The price was right. They're nice, solid doors. We've had friends come and ask us who we got them from."

Don L. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their service and everything else about them."

Frank L. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest and knowledgeable. I've been doing business with them for over twenty years."

Henry H. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They just did their job."

Jim C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and they follow through."

John B. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their product knowledge"

Karen K. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a good price and high quality windows. They were very helpful."

Larry J. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have good quality products. They are a good company. They follow up with any issues or problems you may have had with the service."

Steve V. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for over twenty years. I like the consistency and the quality they have maintained as the business went from father to son. "

A.H. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provide good service, and they have a good product line."

B.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are easy to deal with."

Sandra B. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're honest and dependable."

Jim C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really do their job well."

Bob D. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."

G.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their customer service. "

T.A.G. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We were really thrilled with the service they provided us."

J.D.S. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt."

J.J.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, knowledgeable, and they completed the job on time."

Don L. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're friendly people to do business with."

M.W.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Customer service"

Gary M. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their professionalism."

Richard M. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provide good products, and they are very consistent."

N.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I'm a contractor, and they help me with things that I cannot do. They are always professional, and they get the job done."

P.P.A. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're prompt, courteous, and informative."

P.H.I. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They respond quite efficiently. They try to please the customer."

S.S.A. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of products and service"

S.H. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The products are high quality, and the service is good."

Tami F. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They fixed a problem I had."

T.C. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and familiar with their products. "

Gus V. Verified Mission Wood Products, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provide great service."

Pacific T. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personable service, I have been working with them for years and gotten to know the people. I like that I am familiar with them."

Ted C. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are pretty knowledgeable and friendly. If I have questions or concerns, they take care of them."

B.O.P. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Product knowledge"

Gary P. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Professionalism, they had a lot of access to different things. They're very knowledgeable people."

Jennifer T. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I recommended them to my friends. The salesman was very good. His name was Glen Annison. They came out when we needed them. They were able to e-mail and answer our questions almost immediately. "

Lisa E. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. The salesperson was very good."

Phoebe H. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their response to my drawing and the fact that it was a good quality door"

Richard P. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The response time for proposals and price quotes"

Roy T. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their service and their personnel, their sales staff is second to none. You make a phone call and they are there."

A.D.C. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are able to work with architectural specifications."

Ron B. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They get the job done correctly."

B.B. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The salesperson got back to me promptly."

Jocelyn C. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're nice and competent."

Digne D. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their customer service. "

E.V.B. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When they send a door, everything is right. Nothing has to be fixed."

G.B. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal service "

H.C. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their on-site shop."

I.H.A. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work"

Ish J. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I'm comfortable with them."

J.M.W. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're good guys."

K.B. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the people."

Brian L. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that the salespeople remember you and your order. That's really helpful."

L.G. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like that they're a local company."

M.E. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're responsive."

Laurie M. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of products were good, and the people were wonderful. "

Kerry O. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the quality of the products they have."

S.B.I. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their service. They take care of whatever needs to be taken care of."

S.B.C. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, and they own up to their mistakes."

Scott S. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their sales staff is efficient."

T.H.D. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive."

J.J. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Most of the time they have everything in stock."

Marshall W. Verified Mission Wood Products, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They follow through."

Jane H. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They supply a good product."

B.T.C. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked dealing with the same person each time."

Arlene F. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The owner was great."

Duncan W. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have a showroom that I can send clients to."

Stan M. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"There is a wide selection of products. "

Tony A. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They're knowledgeable."

C.E. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I don't know."

D.R.B.C. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like that they're very knowledgeable."

Guy A. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They know their business well."

Hinkley G. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of their products"

Stan M. Verified Mission Wood Products, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Product availability"

Barry S. Verified Mission Wood Products, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Their service, they have great service. "

A.G.B. Verified Mission Wood Products, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They carry good product lines."

D.P. Verified Mission Wood Products, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The products are good. "

C.M.B. Verified Mission Wood Products, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I enjoyed their customer service."

W.E. Verified Mission Wood Products, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I've used them for years, and I have been always satisfied until recently. They seem to be making a lot of mistakes."

Jocelyn C. Verified Mission Wood Products, Inc. Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"There is a saleswoman named Luan. She's very nice. "