Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
April 2002
We declare that Mike Testa Plumbing, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #48
(415) 868-5917
4244 Redwood Hwy
San Rafael, CA 94903
Mike Testa Plumbing works on all types of plumbing fixtures, including bathtubs.

Mike Testa Plumbing, Inc. provides a variety of general plumbing services for residential, commercial and industrial clients throughout Marin County. In addition to upgrading plumbing systems and performing various repairs, the company installs plumbing for new construction projects, remodels and additions; handles backflow prevention testing and sewer video inspections; detects leaks and locates sewer lines; and more.

Mike Testa’s family has been in the plumbing business serving Marin County for more than 70 years. Mr. Testa says his company has become a thriving operation that’s earned a reputation for providing excellent plumbing work and outstanding customer service. “We started with virtually no clientele, but we worked hard and eventually earned our customers’ respect and loyalty. Our 1999 Best Plumber in Marin award from Pacific Sun is indicative of our growth.”

Mike Testa Plumbing’s plumbers attend regular training classes to stay updated on the industry’s latest technologies and techniques. Mr. Testa says they combine modern knowledge with old-fashioned customer service to create truly enjoyable plumbing experiences for clients. “We abide by the golden rule of doing business: treat customers the way we’d expect to be treated.”

Company Philosophy

“Our goodwill and success are equally due to our personal relationships with our customers and our ability to perform the mechanics of the job. All our employees are knowledgeable, courteous, and make it their primary goal to be fair and honest in fulfilling our clients’ needs. We stand behind our work, and we make sure our customers are completely satisfied with the plumbing services they’ve received.”

Serving Marin County and Surrounding Communities

Residential/Commercial
Line Locating
New Construction/Remodels
Service/Repair
Drain Cleaning
Repiping
Sewer Video Inspection
Leak Detection
Backflow Testing
Water Heaters

Bradford
Insinkerator
Insinkerator
Kohler
Kohler
Moen
Moen
State Industries
Toto
Toto

Comparative Summary

All plumbers working for Mike Testa Plumbing, Inc. take training classes to stay current on the latest technologies and techniques. But when you ask owner Mike Testa what truly sets his company apart, he points to their old-fashioned personal touch. “My golden rule of doing business is: Treat customers the way you’d expect to be treated. My company isn’t out to make a quick buck...

Frequently Asked Questions

Q: How long have you been in business?
A: "I started Mike Testa Plumbing in 1989. My father was a plumber for over 30 years. So was my grandfather, right here in Marin County, back in the ’40s."
Q: What’s your availability?
A: "If you have a serious problem, we try to accommodate you that day. On the rare occasion we’re just too busy, I can refer you to someone else who can take care of it."
Q: Do you charge a flat fee or an hourly rate?
A: "We charge an hourly rate because we think it’s more fair for our customers. One problem with charging a flat fee is providing estimates. With a flat fee, a plumber comes to your house to diagnose the problem and provide an estimate tha...

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Industry Info

There are plenty of reasonably-priced plumbers. But don’t let a five dollar differential sway you.
Before you hire a plumber or plumbing company, Mike Testa, owner of Mike Testa Plumbing, suggests you first do some fact checking. “Look for third-party validation of the type provided by Diamond Certified or other ratings companies that...
Findings based on statistically reliable research from 516 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 516

Diamond Certified Qualification

Based on 516 customer surveys, we declare
Mike Testa Plumbing, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 48
Continuously qualified since April 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Hana K. Verified Customer Name
"They were on time and very efficient. They're really good."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Mike Testa Plumbing, Inc.
4244 Redwood Hwy
San Rafael, CA 94903
(415) 868-5917
(415) 479-5434 fax
DCID4154790110

Mon – Sat: 7am – 4pm

Serving Marin County and Surrounding Communities

Mike Testa, Owner
36
12
519618
Liability Insurance, Workers' Compensation
Best Plumber in Marin (Pacific Sun Magazine)
1989
Residential/Commercial, Line Locating, New Construction/Remodels, Service/Repair, Drain Cleaning, Repiping, Sewer Video Inspection, Leak Detection, Backflow Testing, Water Heaters
Bradford, Insinkerator, Kohler, Moen, State Industries, Toto
Commercial, Residential
1-Year Warranties on Most Parts, Labor Guaranteed for 90 Days to 1 Year (Depending on the Job), Manufacturers' Warranties
Marin Plumbing

Photo & Video Gallery

Survey Responses For

Mike Testa Plumbing, Inc.

Mike Testa Plumbing, Inc.: Average 9 out of 10 based on 516 unique customer surveys of customer satisfaction.
Hana K. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good. If you have a question, they call you back right away. They don't make you wait around for an answer. They mean it when they say something."

"They were on time and very efficient. They're really good."

Barbara M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time, tidy, reasonable, and they know what they are doing. I used the same plumber for 30 years and found that I was displeased with their service. I called Mike's last year and they came out and did a thorough job. I would highly recommend them to anybody."

"I liked that they were prompt and they know what they are doing."

Chris V. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nothing, they're fine."

"They're near my house."

Christine H. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Give it a whirl."

"When the technician was all done, my plumbing worked."

Diane F. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I will most definitely use them again. They got the job done in an efficient and expeditious way."

"The last thing we had done was backflow testing. I don't remember his name, but the gentleman came out and completed the work. Then he knocked on my door and let me know that he was done, and that was that. I was really happy with it."

Doug N. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very capable and friendly."

"They are very capable and friendly."

Irene A. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are always available when you need them."

"I just like that they fix it once and that's it."

John L. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've told my neighbors about the work. I am very satisfied."

"They came out and completed the work. It was a tough job and they did it."

Joyce A. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, polite and clean"

"I liked their reliability. I had to call and ask for my new toilet seats to be tightened and they came right out to do it, no questions asked. They were right on the ball."

Kevin W. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Capable, prompt, courteous and professional"

"They fixed the problem and I didn't have to stress out."

Robert E. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were reliable and did a good job."

"They were reliable and got the job done."

Lisa T. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were responsive, professional, and they showed up on time. "

"I liked how knowledgeable they were."

Christina O. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came right away and did what they needed to do. Overall, we were very satisfied with the service."

"They came out right when they said they would."

Peter H. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're conscientious, honest and respectful of your home."

"I liked their willingness to make sure that the job was done right. They're a good outfit."

Randy T. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They arrived on time and did a pretty good job."

"I liked how they got back to me right away. They seemed very responsive."

Ryan G. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were thorough and showed up on time. We had no issues."

"The process was pretty hassle free and they fixed the problem."

Stephanie M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really reliable and efficient. I felt like they got the job done really quickly."

"The man who came out here was super friendly and really down-to-earth. They were easy to get in touch with and it was a great experience."

Andrea A. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable. I like that they provide service on Saturdays, and they get the job done."

"They were able to solve the problem that we had."

Angela T. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend them. They're always on time, and they're very fair with their pricing."

"That they did the job"

Brenda M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's on time and honest. He had a fair price and did the job the correctly the first time."

"Quick response for making an appointment, they are pretty darn good."