Independently Rated Highest in Quality
S i x t e e n t h
Consecutive Year
Originally Earned:
April 2002
We declare that Mike Testa Plumbing, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #48
(415) 868-5917
4244 Redwood Hwy
San Rafael, CA 94903
Mike Testa Plumbing works on all types of plumbing fixtures, including bathtubs.

Mike Testa Plumbing, Inc. provides a variety of general plumbing services for residential, commercial and industrial clients throughout Marin County. In addition to upgrading plumbing systems and performing various repairs, the company installs plumbing for new construction projects, remodels and additions; handles backflow prevention testing and sewer video inspections; detects leaks and locates sewer lines; and more.

Mike Testa’s family has been in the plumbing business serving Marin County for more than 70 years. Mr. Testa says his company has become a thriving operation that’s earned a reputation for providing excellent plumbing work and outstanding customer service. “We started with virtually no clientele, but we worked hard and eventually earned our customers’ respect and loyalty. Our 1999 Best Plumber in Marin award from Pacific Sun is indicative of our growth.”

Mike Testa Plumbing’s plumbers attend regular training classes to stay updated on the industry’s latest technologies and techniques. Mr. Testa says they combine modern knowledge with old-fashioned customer service to create truly enjoyable plumbing experiences for clients. “We abide by the golden rule of doing business: treat customers the way we’d expect to be treated.”

Company Philosophy

“Our goodwill and success are equally due to our personal relationships with our customers and our ability to perform the mechanics of the job. All our employees are knowledgeable, courteous, and make it their primary goal to be fair and honest in fulfilling our clients’ needs. We stand behind our work, and we make sure our customers are completely satisfied with the plumbing services they’ve received.”

Serving Marin County and Surrounding Communities

Residential/Commercial
Line Locating
New Construction/Remodels
Service/Repair
Drain Cleaning
Repiping
Sewer Video Inspection
Leak Detection
Backflow Testing
Water Heaters

Bradford
Insinkerator
Insinkerator
Kohler
Kohler
Moen
Moen
State Industries
Toto
Toto

Comparative Summary

All plumbers working for Mike Testa Plumbing, Inc. take training classes to stay current on the latest technologies and techniques. But when you ask owner Mike Testa what truly sets his company apart, he points to their old-fashioned personal touch. “My golden rule of doing business is: Treat customers the way you’d expect to be treated. My company isn’t out to make a quick buck...

Frequently Asked Questions

Q: How long have you been in business?
A: "I started Mike Testa Plumbing in 1989. My father was a plumber for over 30 years. So was my grandfather, right here in Marin County, back in the ’40s."
Q: What’s your availability?
A: "If you have a serious problem, we try to accommodate you that day. On the rare occasion we’re just too busy, I can refer you to someone else who can take care of it."
Q: Do you charge a flat fee or an hourly rate?
A: "We charge an hourly rate because we think it’s more fair for our customers. One problem with charging a flat fee is providing estimates. With a flat fee, a plumber comes to your house to diagnose the problem and provide an estimate tha...

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Industry Info

There are plenty of reasonably-priced plumbers. But don’t let a five dollar differential sway you.
Before you hire a plumber or plumbing company, Mike Testa, owner of Mike Testa Plumbing, suggests you first do some fact checking. “Look for third-party validation of the type provided by Diamond Certified or other ratings companies that...
Findings based on statistically reliable research from 541 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 541

Diamond Certified Qualification

Based on 541 customer surveys, we declare
Mike Testa Plumbing, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 48
Continuously qualified since April 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Chris K. Verified Customer Name
"I think they did a great job. The service person who came was very nice and effective."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Mike Testa Plumbing, Inc.
4244 Redwood Hwy
San Rafael, CA 94903
(415) 868-5917
(415) 479-5434 fax
DCID4154790110

Mon – Sat: 7am – 4pm

Serving Marin County and Surrounding Communities

Mike Testa, Owner
36
12
519618
Liability Insurance, Workers' Compensation
Best Plumber in Marin (Pacific Sun Magazine)
1989
Residential/Commercial, Line Locating, New Construction/Remodels, Service/Repair, Drain Cleaning, Repiping, Sewer Video Inspection, Leak Detection, Backflow Testing, Water Heaters
Bradford, Insinkerator, Kohler, Moen, State Industries, Toto
Commercial, Residential
1-Year Warranties on Most Parts, Labor Guaranteed for 90 Days to 1 Year (Depending on the Job), Manufacturers' Warranties
Marin Plumbing

Photo & Video Gallery

Survey Responses For

Mike Testa Plumbing, Inc.

Mike Testa Plumbing, Inc.: Average 9 out of 10 based on 541 unique customer surveys of customer satisfaction.
Chris K. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quick response, very effective, and he gave a lot of great advice to us on how to prevent future problems."

"I think they did a great job. The service person who came was very nice and effective."

Kristin M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them and they were very helpful. We had a water heater issue and we had to replace it. They were not trying to upsell me or anything, they were just trying to get me the best model for the house. They're very responsive, on time, and they have good service. "

"I would recommend them and they were very helpful. We had a water heater issue and we had to replace it. They were not trying to upsell me or anything, they were just trying to get me the best model for the house. They're very responsive, on time, and they have good service. "

Glen R. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say a couple things, one they get you in quickly, and two, they're very friendly and they do good work."

"They just did quality work."

Pam R. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was on time, got the job done quickly, very tidy, and very professional."

"I liked the fact that they were very professional. I think what they're doing is exactly what I would want in a plumber."

Doris M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're one of the best plumbing outfits in Marin County."

"I like the guys who come out, they just get the job done the first time and if there's any problems they tell me to give them a call and they'll come right back out and take care of it. So I would say the peace of mind is what I like best. They're just great."

Robert W. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dependable and good service"

"They're responsive and reliable."

Ellen E. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"To ask for Kyle"

"Kyle and Gabriella"

Joe F. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very reliable and when you call, he always returns phone calls. He has no answering service and you always talk to the same person every time you call."

"He's personable, clean, does good work, and he's just really a good guy."

Chris L. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honest, good work, friendly"

"Just friendly people and I didn't feel like I was getting ripped off."

Tom M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're kind of like the old time plumbers. They're knowledgeable and they're not out to gouge you."

"That they were straight with me about what the situation was with things that need to be repaired, I know so little about plumbing, they could have taken advantage of me. It was just straight."

David C. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good and reliable"

"I know Mike pretty well now, he's done a lot of work for me."

Ken M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"This is somebody I have no hesitation in inviting into my home. Unfortunately at the time of the problem, my poor sweet mother-in-law was sick and near death. He kind of sensed the mood and worked around the situation. He came back a week later to check on her too."

"Very thorough, and he did a really great job."

Beth J. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did my sewer clean out, put a new faucet in the sink, garbage disposal, and put in the plumbing for the generator. They were on time, did their job, and they completed it."

"They're actually upfront right from the get-go giving the estimate and staying on it. Being on time, that's the crucial one when you have a clogged toilet."

Scott P. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them."

"They're honest and I trust them. I'm perfectly satisfied with the way they are."

James V. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, professional, experienced"

"Friendly plumbers, no BS, honest work, and good guys"

Kathleen D. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Responsive"

"He was responsive, they came quick, they answered the phone, and they showed up on time."

Hana K. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good. If you have a question, they call you back right away. They don't make you wait around for an answer. They mean it when they say something."

"They were on time and very efficient. They're really good."

Barbara M. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time, tidy, reasonable, and they know what they are doing. I used the same plumber for 30 years and found that I was displeased with their service. I called Mike's last year and they came out and did a thorough job. I would highly recommend them to anybody."

"I liked that they were prompt and they know what they are doing."

Chris V. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nothing, they're fine."

"They're near my house."

Christine H. Verified Mike Testa Plumbing, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Give it a whirl."

"When the technician was all done, my plumbing worked."