Metro Locksmiths, Inc.

Metro Locksmiths, Inc.: Average 9.1 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Rob A. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service."

Bill D. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know us and respond to what we do."

Mirim G. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We use them everyday. The owners are great and the quality of work is top notch."

Mark A. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficient and reliable."

Mark A. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"People."

Debra H. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Hire great people, show up on time, great attitudes, very good with the tenants."

Brenda O. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service."

John D. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Close to me, they call back right away and the guy was really good."

Jeff E. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dependable, you can't find any company better."

Anne K. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional and they were able to install a very good system and maintain it."

Paul N. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people that work there."

Alice B. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Right there when you need them and their expertise is without fault."

Liya B. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Whenever I call them, they're right there."

Sherman B. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Punctual, friendly, cooperative, efficient, they're wonderful people."

Don C. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them on a regular basis, they're quick, efficient and they keep me posted."

John D. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them all the time, very polite to me, nice on the job and if they make a mistake they don't charge you for it."

Vince G. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service I get."

Greg H. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I always use them, prompt in emergencies and good quality."

John K. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very friendly and responsive, they show up on time, they're good people."

Farid L. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are very pleased with them."

Richard L. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service and reliable."

John L. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service is fast and they're very friendly."

David L. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them for 10 years, good service."

Larry M. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Seemed very professional and came out right away."

Norlene M. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I'm delighted with them they are a 10 all the way."

Michael M. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time, do good work, reliable and I'd use them again."

Larry N. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service, timely and did what they said they were going to do."

Sloan P. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have a long relationship with them, good quality and friendly."

Carol P. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Respond well to emergency situations."

Judy P. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Steve S. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to know what they're doing and they're punctual."

Maxine. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for over 10 years, their attention to details and the personal service."

Nancy. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There's never been a problem getting them out or getting the job done."

Teressa. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very friendly and helpful."

April. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt."

Joe. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are the best locksmiths we've ever had."

John. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're fast, efficient, and their keys always work."

Ramona. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job."

Sam. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Speedy call back time."

Dianna. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Always responsive and customer service."

Tom. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have an account there, near by and prompt."

Roberta. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service."

Henry. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time, did the work correctly."

Avery. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really like them."

Rowena. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them regularly, overall good service and choices in the store. The people are nice."

Joyce. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Always able to do work right away and I've never had any problems."

Jeffrey. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them regularly, Jimmy."

Mike. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Do what they say they are going to."

Elvira. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time and did the work very well."

Pat. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When we ask them to come, they do so right away."

Robert. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've dealt with Jimmy and Sharon for years, they're wonderful."

Sophia. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're prompt."

Ann. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt service, attitude of his guys, they present themselves very well."

Anthony. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very fast, helpful, dependable and do good work."

Carlos. Verified Metro Locksmiths, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came quickly and no problems since."

Bill C. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good suggestions and good work."

Karen C. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer service."

Peggy L. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive, service and professional."

Ray N. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Promptness and key drop off."

Ellen P. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come on time."

Bob A. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Pretty easy to work with."

Kwong C. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked them."

Michael H. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come when they're called, I trust them, bill fairly and good people."

Matt L. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive to my needs."

Rick Y. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Staff is very friendly."

Augusto. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I use them regularly, dependable."

Chris. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Seem professional and come out quickly."

Johnny. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"No delays and good service."

Donetta. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Came quickly, gave me good estimates and got the work done quickly. Always available in emergencies."

Chris. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're usually fast to respond and they're pleasant to deal with."

John. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive."

Rick. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Punctual."

Peter. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive and get the job done, regardless of the circumstance. They are really good to work with."

Elizabeth. Verified Metro Locksmiths, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up and usually they know what has to be done to fix my problem."

Maurice H. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Prompt."

Colleen P. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're our locksmith, that's all."

Linda M. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like them very much."

Michael C. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Moderate price and efficient service."

David B. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very professional and prompt."

Gary B. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can have everything done in one place and they're polite and courteous."

Harry C. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Seem pretty responsive to our needs and they do it right the first time."

Margaret C. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We have an account with them."

Kathryn G. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Adele L. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people that work there."

Elric L. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come out on scooters."

Rafaela L. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're okay."

Joby T. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can get in touch with the manager."

Matt W. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Go out pretty quickly and I have an account with them so it's easy."

Piera. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Come when I call them."

Beth. Verified Metro Locksmiths, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Get the work done when they say, excellent emergency service and quality work."

Shiela M. Verified Metro Locksmiths, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Here when they say, if they mess up they fix it, but they rarely mess up."

Ed D. Verified Metro Locksmiths, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Prompt service."

Tim T. Verified Metro Locksmiths, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Prompt to respond."

Ann W. Verified Metro Locksmiths, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Prompt."

Henry. Verified Metro Locksmiths, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"We use them from time to time, they do a good job."

Marc L. Verified Metro Locksmiths, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"On time."

Paulette B. Verified Metro Locksmiths, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Very nice and respond quickly."

Micky C. Verified Metro Locksmiths, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I use them all the time, friendly."

Al G. Verified Metro Locksmiths, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Prompt and friendly."

Bob J. Verified Metro Locksmiths, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They are prompt."

Metro Locksmiths, Inc.

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