Independently Rated Highest in Quality
Originally Earned:
November 2009
We declare that Metric Motors of San Francisco HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1582
(415) 626-6234
1480 Howard Street
San Francisco, CA 94103

Metric Motors has been San Francisco’s German Auto specialists since 1986. Tom Cebollero began working on cars in his father’s body shop at 13 and was building engines before he was old enough to drive the cars. After a successful career in the health care and computer industries, he returned to his roots and acquired Metric Motors in 2007. He and his team of skilled technicians uphold and continue to improve the company’s reputation for quality service and repair, keeping the shop among the top five of its kind in San Francisco.

Metric Motors has years of experience keeping Audi, BMW, Mercedes-Benz, Porsche and Volkswagen vehicles running in top condition. As an ALLDATA, VAG COM and Autologic certified shop, they can diagnose computerized engine control and emissions issues quickly and accurately—and solve tough problems in seconds. Their World Pac Dial system allows worldwide parts searches with same-day and overnight delivery. Technicians are all ASE Certified as well as BMW and Porsche Factory Certified. Whether they’re changing your oil or working on a difficult electronic system problem, you can be sure you’re getting expert, skilled workmanship at a reasonable rate. Visit the Metric Motors shop today and find out why so many customers simply won’t trust their vehicle to anyone else.

Company Philosophy

“Our business model is based on standing on the customer side of the service counter. Of course the customer requires service and repairs to be completed right the first time, but we feel our customers deserve the highest level of customer service with a personal touch. We instill in every employee the importance of communicating clearly with the customer, answering all their questions, addressing concerns and following up after the fact.”

Serving San Francisco

Mechanical and Electrical Services for German Autos

Map

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Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Metric Motors of San Francisco
has passed all rating steps and has earned
The Diamond Certified Award
No. 1582
Continuously qualified since November 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They had good personal customer service. They took the time to talk to me."

–Aaron B.

"They made me feel good. They fixed my car for the amount of money they estimated and in the time they said they would."

–Orion L.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Metric Motors of San Francisco
1480 Howard Street
San Francisco, CA 94103
(415) 626-6234
(415) 626-6859 fax

Mon – Fri: 8am – 6pm
Sat: By Special Appointment Only

Serving San Francisco
5
249239
Liability Insurance, Worker's Compensation

Tom Cebollero, Owner