Mervyn Salt Landscapes

Mervyn Salt Landscapes: Average 9.1 out of 10 based on 104 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Ed S. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked working with him because he always kept his commitment, whether it was returning a phone call or having his crew show up on time. There was never any doubt. When he said he was going to be here, he was here. To me that is a great big star. You don't find that kind of thing much any more. He gave me good advice over the phone. I liked the crews who came out. They were the kind of people you are comfortable having around your house."

Greg W. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they were knowledgeable, they knew what to do and just went and did it. They were efficient."

Jean T. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The crew was knowledgeable. They were very thorough and they did a nice job. I feel assured when I know a company is Diamond Certified. "

Jean W. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He outlined the plan, held to it, and got things done. His crew was great too."

Lydia M. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've had a lot of negative experiences with this kind of thing. Just getting another company to even come out has been a challenge. This was good on so many levels. They did what they said they were going to do. They made sure that what they were doing was what we wanted. They were timely and got things done on time."

Nancy L. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His attention to detail and the quality of the work"

Pete P. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What I liked was that he kept his commitments. The information he gave me was upfront and correct. He was very responsive and he followed through. The quality of the work was very good. His workers were very conscientious. He is very professional and responsive. You don't see that a lot these days, especially with contractors."

Carla G. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say his responsiveness, his level of perfectionism, and his excellent staff. He takes pride in his work and getting it done correctly. If he thinks something won't look good, he won't do it. "

Sue C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think the attention to detail and ensuring that everything is done properly. His workers have been with him for many years. They know what they are doing and they are very polite. "

Terry H. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's personable. His workers are nice people, competent, and on schedule."

Tom B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that he came when he said he would and everything was very good. "

Susan A. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked the communication and the quality of the work they did."

Adam S. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked very fast and did exactly what they said they were going to do."

Liz B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and all of their work was excellent. If we had a problem, he would come right out and take a look at it."

Jill T. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were there on time every day. He never tried to oversell me. In fact, when I tried to make something even more expensive, he told me that it wasn't really necessary. The main thing was that he was honest and trustworthy. I've been ripped off before, so I was looking for someone I could trust. I was amazed by how easy they were to work with."

Beverly H. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and courteous. They did exactly what I wanted. They even made a suggestion which turned out better than what I wanted. Also, they are very fairly priced and very professional."

Steve W. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His designs and the quality of the work"

Sue V. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, and they did what they said they were going to do. "

Tim K. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were open to what we wanted, and they did what they could to provide that. They really worked with us. The work was excellent, and the workers they sent out were very nice."

Justin O. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The thoroughness of their work, they took care of everything. I didn't have to worry about anything."

David S. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How efficient his workers were"

Chuck B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was straightforward, and he provided exactly what he offered."

Marion W. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was on time every day. He was very personable and very friendly. The moment I met him, I felt connected. He was easy to talk to. He explained everything that he was going to do. He was perfect. He made me feel like I could call him anytime with my questions."

Ann B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I compare them to other contractors, I would say that I like the fact that they are here when they say they will be here and they do what they say they will do."

Anthony A. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. They got it all done in a short period of time."

Tom P. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their workers are very good and very courteous. They clean up and they do good quality work."

Rich C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personal attention, as they come out and answer all of my questions."

Don C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It takes him very little work to produce a quality job. It is done very quickly. Everything is done to my satisfaction. It is pretty trouble free."

Sasha W. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very professional. When we had a hard time describing what we wanted, he was good at reading what it was we wanted."

Larry M. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional, clear and up-to-date"

Althea D. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough."

Jonathan G. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people that were working for them, they were very responsive to the questions that I had."

Marian G. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they did what they said they would do and they were always on time, they did exactly what we had planned on doing."

Argo G. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were careful, and they did a good job. They cleaned up after themselves and finished two weeks ahead of schedule. "

David H. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mervyn was very professional."

Charlene C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that Mervyn was hands on, and he showed up frequently while his crew was here. The manager of the crew was a lot like Mervyn, very hands on and professional."

Frank C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was good."

Jack C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did what they said they were going to do. They also cleaned up the mess afterwards."

David S. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they listened to the things we wanted them to do. They did a great job."

Gretchen B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They went right to work and got the job done quickly."

Lou C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to the estimate. They came in, took a brief lunch break, and finished the job in one day. This helped them in getting the job done faster."

Carla G. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did an excellent job. They were also very professional and courteous."

Ann B. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The crew was wonderful. I liked their attention to details, and they were clean, polite, thorough, and professional. I also liked the honesty with which they approached the project."

Michael A. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was a nice package deal. They took care of everything for me."

Sarah S. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really like Mervyn. He's very sweet."

Jennifer C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the excellent quality work. They were on time, professional, and they worked very hard."

Charlene C. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were very responsive, neat, and clean. Also, they were flexible with the changes that I wanted them to make."

Roy L. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his follow-through with the details, and they left the property clean after they were done. They were courteous, cooperation, and they stayed with the job until it was finished."

Ethel O. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his crew and the way he treated them. They were here on time, and he called later to follow up."

Ken M. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. They had a no-nonsense attitude from the beginning all the way to the end."

Diana M. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His crew was timely, polite, informative, and thorough. Galen was excellent."

Ben T. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was easy to deal with, and he did a very good job."

Margie P. Verified Mervyn Salt Landscapes Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dependability, good workmanship, and timeliness"

Jiri K. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's easy to work with and he has a wonderful crew. They cleaned up and left everything as it should be."

Kirsten W. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It looks really good."

Chris W. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The high-quality work"

Jose K. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that when Mervyn came by to give me the quote, he was very thorough and he addressed all of my issues. He took time with me. When I called him, he was knowledgeable and he took the time to explain things. He's a very nice man."

Tim K. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable, prompt, and reasonably priced."

Mona C. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and the people who work for him, as they don't bother me or look inside my house. They also clean up really well at the end of the day."

Greg G. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He had an excellent crew."

Carien H. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We liked the customer service and they were easy to talk to."

Vance N. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very knowledgeable, professional and quick. "

Mona C. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quality and quick, no hassle."

Tom P. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their workers cleaned up every day and they were cooperative and informative."

Judy A. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Henry Z. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they used good quality materials to do our lawn."

Don C. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their products "

Steve R. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had a feeling of confidence that the work would be done well. "

Brigitte F. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I always knew where they were because their communication was good."

Jamie J. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He worked with me and put me in touch with a landscape designer. He executed the design very well and changed things I wanted changed. He was also very responsive and kept all of his appointments."

Marc P. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, responsive to phone calls, and they kept things rolling smoothly."

Teresa N. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast and pleasant to work with."

Ted G. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They fulfilled the contract, and their workmen were very obliging and punctual. They were also courteous, and they did an excellent job."

Bill F. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They found the tree roots which would have started showing in a year if they hadn't put in the lawn. No other contractor we consulted bothered to say anything about that."

John J. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The work was quick, and it was done correctly."

Susan C. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the detailed estimate, and they showed up on time."

Bob S. Verified Mervyn Salt Landscapes Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was always hands-on, and if there was a problem, he would take care of it right away."

Bernadette M. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"When he set up the plans about how long it would take all the work to be done, it was accurate."

Hiromi W. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mervyn was very polite and really professional. He kept his word about the timing."

Michel L. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was done on schedule."

Shirley S. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was efficient and courteous. He had a good working crew."

Barbara S. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient, and they did exactly what they said they were going to do."

Betty M. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mervyn Salt's personal style, quality, and effort"

Yvonne K. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very personable, prompt and they explained everything. They were here on time and they called back right away. "

David C. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to work with."

Dorothy N. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the way he presented himself and his ideas. "

Shirley P. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They finished everything on time."

Bob H. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I didn't think they could do it in one day, but they did."

Dwight W. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very professional and prompt."

Lee C. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous, on time, and they did the job within the promised schedule."

Carol H. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were polite, attentive, responsible, and the crew was willing to please."

Randy S. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They finished ahead of schedule and right on budget."

Karen B. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Alan M. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Rafael"

Gian B. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mervyn was very qualified to do the work. He was on time, and he did exactly what he said he was going to do."

Renee D. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Mervyn was very personable and available."

Karen G. Verified Mervyn Salt Landscapes Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked his timeliness, reliability, and he followed up afterwards. He also explained the process."

Shannon F. Verified Mervyn Salt Landscapes Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked his presentation and the plastic siding he did."

Laura B. Verified Mervyn Salt Landscapes Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were fast, friendly, and they got the job done."

Mary W. Verified Mervyn Salt Landscapes Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"He took the time to understand what I wanted."

Madeline R. Verified Mervyn Salt Landscapes Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"He has a very good crew, especially the foreman Rafael. They were very neat and clean."

Judith N. Verified Mervyn Salt Landscapes Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"His crew was the best."

Brian M. Verified Mervyn Salt Landscapes Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"He was a very nice guy, pleasant, and amiable."

Rupen B. Verified Mervyn Salt Landscapes Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The initial consultation was good, and they were fast."

Mervyn Salt Landscapes

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