Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
June 2008
We declare that Menlo Atherton Glass Company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1361
(650) 469-3960
243 El Camino Real
Menlo Park, CA 94025

Menlo Atherton Glass Company replaces and repairs insulated glass, skylights and related hardware for a client base that spans from San Mateo to Sunnyvale. The company also works with retrofit windows, shower enclosures, mirrors, tabletops, and various other glass applications. It offers more than 50 different styles of obscure, tinted, pattern, sandblasted, and frosted glass for custom projects.

Menlo Atherton Glass Company has been a Menlo Park fixture since 1961. Current owner Mark Shafran acquired the business in 1998, and he says its longstanding relationship with its community allowed for a seamless transition. Mr. Shafran says his company emphasizes quality by only using industry-best products made by top manufacturers.

Two to three times a year, Menlo Atherton Glass Company provides antique glass repair services to remove chips and scratches through grinding and polishing. The company’s installers adhere to small appointment windows for customers’ convenience, and it offers a five-year warranty on all labor and individual product warranties for top materials.

Company Philosophy

“Many of our installers are from the Menlo Park area, so we’re familiar with the people and the community, which makes us more sensitive to the aesthet¬ics of the region and the specific needs of our clients. We pride ourselves on providing the utmost in personalized service, from start to finish.”

Serving all of San Mateo and Santa Clara counties including Redwood City, S San Francisco, Daly City, Mountain View, San Jose and Sunnyvale.

Insulated Glass Replacement & Repair
Retrofit Windows
Shower Enclosures
Skylight Replacement & Repair
Hardware Replacement & Repair

Map

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Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
91%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Menlo Atherton Glass Company
has passed all rating steps and has earned
The Diamond Certified Award
No. 1361
Continuously qualified since June 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Betty I. Verified Customer Name
"Their service at the counter."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Menlo Atherton Glass Company
http://www.menloathertonglass.com
243 El Camino Real
Menlo Park, CA 94025
(650) 469-3960
(650) 322-0334 fax
DCID6503221116

Mon - Fri: 8am - 5pm

Serving all of San Mateo and Santa Clara counties including Redwood City, S San Francisco, Daly City, Mountain View, San Jose and Sunnyvale.

Mark Shafran
7
555252
Liability Insurance, Worker's Compensation
Jenn Patrino, General Manager
San Mateo Glass
Santa Clara Glass

Survey Responses For

Menlo Atherton Glass Company

Menlo Atherton Glass Company: Average 8.8 out of 10 based on 150 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Betty I. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service at the counter."

Bob B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their prompt service."

Bonnie N. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't know. I have been using them for fifty years, and I am still satisfied. I also use them for my business complex."

Catherine D. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, clean, and courteous."

Colleen B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are service oriented. I just adore Mark."

Darold G. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The lady behind the desk was very knowledgeable and a pleasure to work with. I was satisfied with both the order and the pick-up process."

Eric D. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a really smart gal working in the office. She is great. Mark is a professional. I have been working with him for years."

Geneive L. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were early with the product. They came in and did what I asked them to do, without any issues."

John B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, especially their customer service."

Kim B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, courteous, and priced fairly."

Mark C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything is top notch. If I call them, it gets done. I have been using Mark for thirty years."

Mark M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The office manager was very efficient."

Maureen H. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them several times over the years. I've never used anyone else. A few months ago when I called, a delightful and more mature man came out. He was great. He took care of everything. He measured everything and adjusted the shower door properly. Soon after that, I got a call that they would be here at 1:00 PM, and they were. They installed the glass in about two seconds, and it fit exactly. I would highly recommend them."

Maurice M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked them. I had a broken glass, so they came out and assessed it for me. They patched it up for safety reasons until they could come back with the right size to replace it. They were very professional. They replaced the window for me when I was not there, and they called me to let me know when the job was finished. It was a very good experience. I was very pleased. They were the ultimate for me. Their prices were fair too. Even the receptionist was very nice and helpful."

Nancy H. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Recently, they replaced a small window for me, and it was fine. Everyone likes Menlo Atherton Glass. I would use them again, but not for anything too complicated."

Paul D. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I called, the gal on the phone was very helpful. They were quick, responsive, and their price was competitive. They knew what they were doing."

Philip D. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, efficient, and reasonable."

Philip E. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did their job, no problem."

Steve K. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, efficient, and they know what they're doing. Every experience I've had with them has always been good."

Susan B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've had really good luck with Menlo Atherton Glass. We've had a number of panes replaced and screening done. It was done professionally, quickly, and with respect to our home."

Caryn M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their personal attention and their location."

Cathie S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a really good job, and they were personable."

Donna N. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their prompt response, and they came out right away."

Dora F. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were close by, and they were prompt to respond. They had assisted me with a variety of things, and they were very helpful. I was very pleased."

Jeanne K. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, and I got what I needed. I have been using them for years."

Jennifer D. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their continuity."

Jo C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Melody P. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their installers, and they are local."

Mike E. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their promptness, professionalism, and the quality of their work."

Paul C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me some good advice."

Robert C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service was very good. We asked them to come to our home and design a mirror for one of our doors. They came, measured the mirror, created it, and replaced it. It was a very good experience."

Warren W. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very reliable, and they do excellent work. As long as they have been in business, they have always taken care of our property. They are perfect."

Al O. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a very good job and they are prompt."

Alec S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is close by."

Alfred K. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and courteous. They did a very professional job."

Anneke N. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just the personal attention."

Beverly B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The prompt service, they cleaned up after themselves. They made it easy."

Bill P. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The woman at the front desk was very helpful."

Cathy S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized service and the fact that they're a neighborhood business."

Celeste M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done with no problems."

Charlotte P. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and the people were nice."

Claude J. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service."

Dagmar Z. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service I received from them was great."

Dale S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job and they're very responsive. The guys that come out are very friendly."

Duane W. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly and well."

Eddie Y. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was good."

Eric H. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very timely."

Frank S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for a while now, so I feel comfortable with them."

Greta W. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They pay attention, give very personalized service and they are able to do custom things. They are easy to work with."

James S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The sheer work ethic, as they were timely, extremely good at doing all of the repairs and I have nothing but applause and accolades for them."

Jean R. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"No one else repairs my chipped crystal besides them."

Jedd G. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close to where I live."

Jeff G. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very personable, they go out of their way to accommodate the customer. They are able to help in an emergency."

Joe R. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and on budget. The specifications were correct."

John M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Convenience and location."

John S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced and very responsive."

Julie F. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. They came out, got the job done and cleaned up. They were very polite."

Kathy W. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I find them to be very professional. They're always true to their word. They always do very high quality and excellent work."

Kerry B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge and expediency are phenomenal."

Laurel Z. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, very nice and polite. They did a good job."

Laurie H. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are so close to my house."

Linda E. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just did a good job. They did what was expected on time."

Lynn P. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Convenience, they have always been there when I needed them."

Maria L. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just prompt, professional and the prices were reasonable."

Mark C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark, and I would recommend him to anybody as he is the best."

Mark M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality is good. They come when they say they are going to come."

Matt H. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful and very courteous. They had the glass right away after I ordered it. Their service was outstanding."

Noelle M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close by and very professional."

Olivia M. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them for over twenty-five years. They are close and convenient. I have recommended them to people."

Phillip B. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"To begin with, it is very close to where I live. It all went very well."

Robert T. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and neat. I was very happy with them."

Roger R. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Really detailed work."

Sandy N. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are half a block from my house. They do what I ask them to do."

Sanjay K. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are open and honest."

Stanley S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient. I was dealt with very smartly and I got what I was looking for. They were on the ball."

Sue C. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail, they went the extra mile."

Suresh P. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pretty much on the time. The price was fair and they did the job pretty well."

Teresa T. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. They did exactly what I wanted. I didn't have to wait very long."

Terri R. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just their service."

Todd S. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a big project for me and they were very customer oriented."

Tom T. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are local."

Viginia L. Verified Menlo Atherton Glass Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is convenient."

Mary F. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very easy to deal with."

Paul P. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they did their job, and they cleaned up well afterwards."

Carmen L. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast, and there was no confusion. It was easy."

Marjorie P. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It is easy to get there."

Al W. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."

Bill F. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. They fulfilled our expectations."

Billie M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel confident that they know what they are doing."

Brad M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The owner is very helpful."

Catherine W. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the ladies at the desk. They were very pleasant and helpful."

Charlie P. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to do the job quickly."

Cherie C. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast. They came out right away and got the job done quickly."

Chris K. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"There was no hassle. They ordered the glass, cut it and I picked it up."

Cliff E. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would have to say, the service."

Craig B. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. They put in a good product."

Derek F. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're local and easy to deal with."

Ester B. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That they were local and family owned."

Gerard W. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The person was friendly. He did the work professionally and the price was competitive."

Heidi M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. They cleaned up after themselves."

Henry C. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they knew what I wanted. They were close to where I work and the service was good."

Herb B. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were punctual."

June C. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are close by and they seem to respond fast."

Miguel M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they promised."

Nancy S. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem to be able to do things quickly."

Pam S. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to do it within a day or two."

Pat D. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and close by. They do a good job."

Rafael M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service and the nice people."

Richard M. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"That they're a neighborhood store."

Sandra E. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It is close by and they're very professional."

Susan V. Verified Menlo Atherton Glass Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their proximity."

Gary R. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people are very good and friendly. They make sure everything is taken care of."

Josh P. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. They were here within fifteen to twenty minutes of my call."

Angeline W. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time, friendly, and they cleaned up afterwards. I used another glass company before, and they left me with a mess. It's not a good thing when you have to clean up glass with small children around."

Emily C. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are local and very responsive. When I call with a problem, they come out and address it accurately. Their workmanship is good."

Lisa L. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The last guy who came knew what was wrong. He took care of it quickly."

U.J. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality was good, and the service was good. When they made a mistake, they came back to fix it."

Anita C. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Quick response."

Beth K. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We feel like we know them. We've had them do many jobs and they've always been reliable."

Christine N. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job."

Darleen B. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They gave me good service."

George M. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're handy and close by."

Greg A. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had the glass I was looking for."

Jeff B. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're close by."

Jim D. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is close."

Joan S. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"That they are local."

John K. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are close and good at paying attention to your needs."

Marina C. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do good work."

Nigel S. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. I've been working with Mark for a while."

Robert N. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He seemed to know what he was doing."

Shelia H. Verified Menlo Atherton Glass Company Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They just do good work and they are very professional."

Phyllis H. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They cut my glass perfectly. It was done in one day, which was great."

Carla H. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their price, and they are located right next to the property."

Greg C. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I use them when I need specialty fabrication. They contract it out, but they understand it. Most places don't."

Helen T. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are local and seem to have what I need."

Laura M. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The fact that they're close by."

Linda H. Verified Menlo Atherton Glass Company Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Fast service and good pricing."

Steve B. Verified Menlo Atherton Glass Company Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They are local and I like the owner."

Nancy K. Verified Menlo Atherton Glass Company Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The woman who runs the office is fabulous."

Rob H. Verified Menlo Atherton Glass Company Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were pleasant people."

Thomas S. Verified Menlo Atherton Glass Company Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I don't know."

James Y. Verified Menlo Atherton Glass Company Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Some of the people in the past were nice."

Rosemary D. Verified Menlo Atherton Glass Company Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I thought the installation and the workmanship were fine."

Gary H. Verified Menlo Atherton Glass Company Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"The fact that they were a local company."

Mike P. Verified Menlo Atherton Glass Company Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Not much."

Alex G. Verified Menlo Atherton Glass Company Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I have used them before. They were good."

David S. Verified Menlo Atherton Glass Company Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They delivered what I ordered."

Jeff D. Verified Menlo Atherton Glass Company Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."

Barbara S. Verified Menlo Atherton Glass Company Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."

Diane S. Verified Menlo Atherton Glass Company Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They're convenient."