Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
October 2006
We declare that Mason-McDuffie Mortgage Corporation HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #967
(925) 242-4400
2010 Crow Canyon Place, Suite 400
San Ramon, CA 94583
Since 1887, Mason-McDuffie Mortgage Corporation has been helping people just like you realize the dream of home ownership. Today, they are licensed in 20 states and have branches to serve you throughout the country. Whether your goal is to buy, refinance or take advantage of your home equity, Mason-McDuffie can get you there!

The idea of buying a home can be daunting - there are so many details to consider and a seemingly endless amount of paperwork. The professionals at Mason-McDuffie can make the process easy, creating a 'frustration-free zone' from the time you apply for your loan until you've got the key to your new home. If you already own a home, they can counsel you toward refinancing options that are unique to the industry to reduce your interest rate and lower your monthly payment. Once you've built equity, they can educate you on how to manage your home equity sucessfully to increase your net worth.

Mason-McDuffie originates, underwrites and funds its loans. Retaining control over the entire lending process gives them great flexibility in how loans are structured and how quickly they can be closed. An experienced loan team and dozens of investors to choose from makes it even easier for Mason-McDuffie to help every client achieve their financial goals and find the home of their dreams.

Company Philosophy

"Your financial security begins at home. Our mortgage professionals give you the personal attention and respect you deserve. We are ‘Trusted Advisors’ who look at your total financial picture. We will help you analyze your options that will be most effective for your financial needs.”
Serving the Western U.S. and OklahomaResidential Real Estate Loans
Refinancing
FHA, VA, CalHFA, CalPERS, CalSTR’s
NHF, Conforming and Jumbo Loans

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Findings based on statistically reliable research from 171 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 171

Diamond Certified Qualification

Based on 171 customer surveys, we declare
Mason-McDuffie Mortgage Corporation
has passed all rating steps and has earned
The Diamond Certified Award
No. 967
Continuously qualified since October 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were pretty much available around the clock. She was a very nice woman. She was helpful and suggestive."

–Anthony B.

"Their customer service, they were very businesslike and efficient. It was done with a very nice attitude."

–Bruce A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Mason-McDuffie Mortgage Corporation
2010 Crow Canyon Place, Suite 400
San Ramon, CA 94583
(925) 242-4400
(866) 369-0605 fax
Mon - Fri: 8:30am - 5pm
Other Hours: By Appointment
Serving the Western U.S. and Oklahoma
01507991
Liability Insurance, Worker's Compensation
Brian T. Linchey, Managing Partner