Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
May 2016
We declare that Martin Family Chiropractic Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2362
(925) 201-6949
1170 Concord Avenue, Suite 100
Concord, CA 94520
Dr. Curtis Martin, Founder

Martin Family Chiropractic Center provides experienced and specialized chiropractic services. Whether caring for a new baby following a difficult birth or treating an arthritic 104-year-old, the doctors on staff have the knowledge and experience to deliver high-quality results. Their primary specialty is corrective care chiropractic, using proven and traditional techniques to right underlying problems in the spine, then following through with individualized wellness and prevention plans.

Dr. Martin says after a condition is corrected, the emphasis is changed to wellness and prevention. “This is a crucial ingredient to each patient’s long-term success! We don’t just fix a problem without showing how to maintain health through good habits, activities and attitudes. Our patients appreciate how dedicated we are to ensuring their success and protecting them from pitfalls. By a patient engaging in home exercises, we’ve found results can be boosted by up to 50 percent.”

Martin Family Chiropractic Center also gives back to its community by giving spinal screenings and health talks. “Sometimes, providing simple information and the opportunity to make a change is all that’s needed to make a real difference in someone’s life,” says Dr. Martin. 

Company Philosophy

“We are a family business and take pride in listening to each patient, carefully gathering data from head to toe, and taking time to explain exactly what needs to be done to achieve the best results. Our patients aren’t just numbers to us—we truly care and want them to avoid the suffering of neglected and preventable spinal problems, giving them and their families greater opportunities for health.”

Serving Contra Costa County including Richmond, Alamo, Antioch, Walnut Creek, Concord, Pittsburg, Danville, San Ramon, Brentwood and Pleasant Hill.

Corrective Care Chiropractic
Family Care (Including Children & Seniors)
Extremity Adjusting
Corrective Exercises
Lifestyle Advice
Wellness Care
Free Health & Ergonomic Presentations
Gonstead, Diversified & Activator Techniques
Webster Technique
Pregnancy & Pediatric Care

Comparative Summary

Chiropractors are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Martin Family Chiropractic Center sets itself apart by performing comprehensive examinations on its patients to get to the root of their problems. “By...

Frequently Asked Questions

Q: Is my chiropractic adjustment going to hurt?
A: "No, we provide gentle chiropractic care. We’ll also explain everything to you before it happens so you know what to expect. "
Q: When will my pain go away?
A: "Pain lets you know something is wrong with your spine, so once we restore function via chiropractic care, the pain sensors will turn off. Until then, you may have to deal with some pain, but we’ll schedule frequent appointments at the...
Q: Will you be honest with me if you can’t fix my condition?
A: "Yes. Sometimes patients come to us with severe or advanced degenerative conditions, and we’ll explain to them that we can’t promise chiropractic care will alleviate their pain. Our job is to restore as much of their function as p...

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Industry Info

Preventative chiropractic care can go a long way toward improving long-term health.
Overall health and wellness are goals for many people, but the majority of Americans don’t realize that just like going to the gym and eating well, chiropractic care can be an integral part of a preventative health routine. According to Dr....
Findings based on statistically reliable research from 46 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
91%
n = 46

Diamond Certified Qualification

Based on 46 customer surveys, we declare
Martin Family Chiropractic Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 2362
Continuously qualified since May 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Dolores M. Verified Customer Name
"Their scheduling was very flexible. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Martin Family Chiropractic Center
1170 Concord Avenue, Suite 100
Concord, CA 94520
(925) 201-6949
DCID9256810801

Mon – Fri: 8am – 12pm, 2pm – 6pm
Sat: 8am – 10am

Serving Contra Costa County including Richmond, Alamo, Antioch, Walnut Creek, Concord, Pittsburg, Danville, San Ramon, Brentwood and Pleasant Hill.

Dr. Curtis Martin, Owner
18
11
2455, 25596, 30181, 19282
Liability Insurance, Workers' Compensation
California Chiropractic Association, Gonstead Clinical Studies Society, International Chiropractic Pediatric Association, New Beginnings Chiropractic & Life Coaching
1998
Corrective Care Chiropractic, Family Care (Including Children & Seniors), Extremity Adjusting, Corrective Exercises, Lifestyle Advice, Wellness Care, Free Health & Ergonomic Presentations, Gonstead, Diversified & Activator Techniques, Webster Technique, Pregnancy & Pediatric Care
All
Available via CareCredit
Contra Costa Chiropractors

Photo & Video Gallery

Survey Responses For

Martin Family Chiropractic Center

Martin Family Chiropractic Center: Average 9.2 out of 10 based on 46 unique customer surveys of customer satisfaction.
Dolores M. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Dr. Martin is super knowledgeable, very friendly, easy going, able to understand you, and is very good. "

"Their scheduling was very flexible. "

Sam S. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly, helpful, knowledgeable, and they really have your whole health in mind."

"The friendliness of the staff is the best. They are doing a great job. "

Jessica C. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very friendly and an all-around good place to go to."

"The staff is friendly. They make it easy to schedule appointments and change them, which is nice for my schedule. They're flexible. "

Randy J. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional. The front office is also very good, both Sarah and Megan are excellent."

"They have really helped me with the issues with my back. I have also continued to do their wellness program. I completed the original program to get better and then signed up for additional visits."

Darren P. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a friendly environment, and they take the time to look at everything to make sure it's okay. "

"The people that work there are kind, friendly, and also businesslike."

Michael R. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My experiences with them are amazing. They've helped me a lot. If anyone needed to see someone regarding this type of issue, they need to go there. I've looked into going other places, and honestly, I wouldn't go anywhere else."

"I think the customer service was the best. They treat you like you're more than a number and more than a patient. They really care. The service was great."

Keith W. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They don't hard sell you. They honestly have your best interests in mind. It's not a run through the money type deal. They really helped my problem, and both doctors are good there."

"They got me out of pain. They fully address my problems. I am satisfied with their work."

Shawn T. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very friendly and very professional."

"I liked their location."

Valerie F. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think it's a very good place to go, and I'd recommend it. I wish I had more money to be able to keep up with their services."

"I really love the help. I'm very confident with Dr. Martin. He's very good, and it's a good location. It's easy to go to."

Ann M. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide comprehensive care. What I liked about them and which made me return to them, was that they went through an extensive investigation to find out what was wrong with my neck and back, beyond x-rays."

"I liked the comprehensive care. "

Wanda C. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend the pay as you go plan instead of the prepaid plan. The prepaid plan is a huge commitment. "

"The chiropractic care is excellent. Dr. Martin is an expert in total health and fine tunes me with adjustments I did not know chiropractors could do."

Julia K. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good at taking care of back pain."

"They have a personal touch."

Jake P. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them that they do the best chiropractic work, and I've been getting chiropractic work done for over 20 years. "

"I like that they have a plan of attack to get you back to where you need to be. "

Patty W. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love them. They're perfect."

"They have really taught me a lot about what works for my body. I'm so grateful for their services."

Alana M. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. Dr. Martin does a good job, and he's helped me a lot with my back problems."

"They treat you like family. "

Mariam D. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They should try them. They're very informative, kind, and they want the best for your body."

"My back doesn't hurt anymore."

Sherry M. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They very professional."

"They were very helpful in my treatment."

Sandy S. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love them. They're lifesavers. I've actually told plenty of people about them and how they have free seminars. You go in, and they teach you a lot of stuff about the proper way to sit and stand and push yourself up without using your back. They educate you well. They're probably the best chiropractor I've ever been to, and I've been to a few over the years. "

"They were very friendly and helpful. Any time I have pain, they take me right away. "

Maria G. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very patient-focused and make sure the patient is cared for. They are also extremely trustworthy."

"Their responsiveness, they returned calls right away. They are also very professional, knowledgeable, and accommodating. They provide treatment that is fair and reasonable."

Nicolas B. Verified Martin Family Chiropractic Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very customer friendly."

"They worked on my time, not just theirs. They planned around my schedule to make things work."