Marshall Realty | Diamond Certified

Independently Rated Highest in Quality

S e v e n t h Consecutive Year

Originally Earned:
May 2004

We declare that Marshall Realty HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified^® status.

Certificate #417

DIAMOND CERTIFIED^® VIDEO PROFILE COMPANY CAPABILITES TABLE PHOTO & VIDEO GALLERY AREAS SERVED, SERVICES & BRANDS COMPARATIVE SUMMARY FAQ MAP INDUSTRY INFO CONTACT INFO COMPANY PROFILE DIAMOND CERTIFIED^® RATINGS DASHBOARD

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(650) 605-3976

683 Jenevein Ave
San Bruno, CA 94066

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San Bruno’s Marshall Realty specializes in residential real estate sales and income and complete property management. Run by the Marshall family, who has been in the real estate industry since the late 1950s, the company serves homebuyers and sellers throughout the Bay Area.

Marshall Realty’s property management is done in-house, and it can handle properties with up to 200 rental units. The company is accessible 24 hours a day via phone, and it offers a free First Time Homebuyer seminar that, according to Mr. Marshall, has helped hundreds of families achieve their dreams of home ownership.

Marshall Realty is uniquely qualified to understand its community’s housing needs and issues. Owner Bob Marshall, Sr. served as mayor of San Bruno for 12 years, and several of his company’s real estate agents have held city council positions and are members of civic organizations such as the Rotary Club.

Company Philosophy

“Our goal has remained the same since opening our doors in 1959: We want to be number one in personal real estate service. We combine this steadfast approach with a longstanding reputation for professionalism, integrity and superior service, and that’s why our clients speak so highly of us. Every one of our agents works hard for them, and that will never change.”

Serving San Francisco and the Peninsula

Income Property
Residential Sales
Property Management

Comparative Summary

What makes this company unique: Marshall Realty uses the word “community” to describe its business approach. The San Bruno real estate firm has been a local fixture for more than 50 years, so much so that many in the community have dubbed owner and founder Bob Marshall, Sr. “Mr. San Bruno”. Marshall Realty prizes its connections to the community—Mr. Marshall was mayor of San Bruno for 12 years, and...

Frequently Asked Questions

Q: What’s your commission rate?

A: "Our standard commission rate is 6 percent. For that, you get the full service of our firm, not simply a listing on a website."

Q: Where do you advertise?

A: "We’re constantly changing where we advertise, keeping abreast on which publications and websites are most effective at bringing in qualified buyers. Usually, it’s a mix of local newspapers, websites like craigslist and some magaz...

Q: Is home staging necessary?

A: "It really depends on the property. If the house isn’t in good shape to begin with, staging isn’t going to help much. But if it’s in a neighborhood where sales are competitive and the staging can update the house a bit and p...

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Industry Info

When buying or selling a home, take the time to choose the right real estate agent.

According to Bob Marshall, who’s been running Marshall Realty in San Bruno for the past 50 years, the most important factor is finding an agent who has a solid track record in that particular area. Selling real estate is about knowing the...

Findings based on statistically reliable research from 129 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Chart.

Company Credentials

Liability Insurance

License Verification

Business Practices

Current Complaint File

Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?

Chart.

Yes:97%

n = 129

Diamond Certified Qualification

Based on 129 customer surveys, we declare

Marshall Realty

has passed all rating steps and has earned
The Diamond Certified Award

No. 417

Continuously qualified since May 2004.

David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like feeling as though I am with family when I purchase a house."

–Anastasia F.

"The agent I dealt with was very knowledgeable."

–Ayman I.

Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified^® Video Profile

Company Capabilities Table

Company Name: Marshall Realty

Website:

http://www.marshallrealty.com/

Address:

683 Jenevein Ave
San Bruno, CA 94066

Phone Number:

(650) 605-3976

(650) 873-2510 fax

DCID Number:

DCID6508736844

Hours:

Mon - Sat: 8am - 6pmSun: 10am - 4pm

Areas Served:

Serving San Francisco and the Peninsula

Owners: Bob Marshall, Sr.

Years in Industry: 50

# of Employees: 20

License: 00242888

Insurance: Liability Insurance,

Memberships: Hispanic Board of Realtors, National Association of Realtors (NAR), San Mateo Chamber of Commerce, San Mateo County Association of Realtors (SAMCAR)

Founded: 1959

Area of Expertise: Real Estate Sales, Listing and Property Management

Customer Type: Residential Properties

Warranties & Guarantees: Homeowner's Protection Plan

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