Independently Rated Highest in Quality
E i g h t h
Consecutive Year
Originally Earned:
February 2010
We declare that Main Street Moving and Storage HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1625
(707) 932-5974
(415) 854-4984
1129 Industrial Avenue, #101
Petaluma, CA 94952
More addresses
Don Rosevear founded Main Street Moving and Storage in 1980.

Main Street Moving and Storage provides a variety of moving and packing services for residential and commercial clients throughout the Bay Area. As an agent for Arpin Van Lines, the family-owned and operated company handles every aspect of local, interstate, long distance and international moves. It also offers furniture moving services to customers who are staging their homes for sale or rearranging their interiors.

President Don Rosevear established Main Street Moving and Storage with a single moving van and a small, loyal following. Since then, Mr. Rosevear and his dedicated, experienced staff have remained devoted to providing hassle-free moving experiences for all types of customers. “We owe a great deal of our growth to our repeat and referred customers,” he says.

Main Street Moving and Storage also offers full-service vault storage at its secure Petaluma warehouse. Each vault holds approximately 240 cubic feet of belongings—roughly equivalent to the volume of a standard room’s worth of furnishings. The company takes a complete inventory of all items before placing them in storage to ensure everything is accounted for upon a customer’s retrieval.

Company Philosophy

“We’re proud to be long-time residents of the communities we serve, and we feel privileged to be well-acquainted with many of our customers and their homes. Regardless of the size or distance of their moving or storage projects, they can count on us to take excellent care of them and their belongings.”

Serving Marin and Sonoma Counties including Mill Valley, Tiburon, Sausalito, Larkspur, San Rafael, Novato, Petaluma and Santa Rosa.

Household Moves
Office Moves
Household Storage
Packing Services
In-House Services
Intrastate, Interstate & International Moving

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for moving companies that have earned the prestigious Diamond Certified award. For Main Street Moving and Storage, the key to achieving and maintaining high levels of customer satisfaction is simple: provide highly personalized service on every project, regardless of its size. “We don...

Frequently Asked Questions

Q: How much notice do you need to schedule a move?
A: "It’s smart to book your move well in advance, so you should call us as soon as you know you’re moving, especially if you’re planning on doing it in the summer or at the end of the month. "
Q: Can you move valuable items like antiques and paintings?
A: "Yes. Once we know the specifics of the items you want moved, we’ll explain our process and show you how we’ll pack each item so it’s kept safe. "
Q: Will my belongings be insured?
A: "Yes. We’ll explain how the insurance process works when we provide the initial estimate. We’ll let you know what types of insurance come free of charge and what types of additional insurance can be purchased. It’s also impo...

Map

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Industry Info

Take simple steps to protect your belongings during a move.
When preparing for a move, your first reaction might be to start collecting boxes. However, according to Rich Tutman, general manager of Main Street Moving and Storage in Petaluma, free boxes collected from big box stores, grocery stores and other...
Findings based on statistically reliable research from 225 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 225

Diamond Certified Qualification

Based on 225 customer surveys, we declare
Main Street Moving and Storage
has passed all rating steps and has earned
The Diamond Certified Award
No. 1625
Continuously qualified since February 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Dick D. Verified Customer Name
"They just took care of everything. I've done several moves with them. They have packed for me. They have helped me plan moves. They just do an outstanding job overall."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Main Street Moving and Storage
1129 Industrial Avenue, #101
Petaluma, CA 94952
35 Miller Avenue, #110
Mill Valley, CA 94941
(707) 932-5974
(415) 854-4984
(707) 763-2007 fax
DCID7077632100
DCID4153881939

Mon – Fri: 8am – 5pm

Serving Marin and Sonoma Counties including Mill Valley, Tiburon, Sausalito, Larkspur, San Rafael, Novato, Petaluma and Santa Rosa.

Don Rosevear, President
9
MTR-0189303
Liability Insurance, Workers' Compensation
Household Moves, Office Moves, Household Storage, Packing Services, In-House Services, Intrastate, Interstate & International Moving
Marin Movers
Sonoma Movers

Photo & Video Gallery

Survey Responses For

Main Street Moving and Storage

Main Street Moving and Storage: Average 9.5 out of 10 based on 225 unique customer surveys of customer satisfaction.
Dick D. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are just special. They are professional and timely. They're just one cut above other moving companies."

"They just took care of everything. I've done several moves with them. They have packed for me. They have helped me plan moves. They just do an outstanding job overall."

Linda W. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were wonderful, professional, and very efficient. They worked quickly. They were really pleasant to work with."

"They were wonderful, professional, and very efficient. They worked quickly. They were really pleasant to work with."

Addison H. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I really liked them, because they are a small company, and I received personal service. They have continued to be a really nice company. I still have storage with them."

"They were great. They did the job well."

Jim K. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really hard working, careful, and they get the job done efficiently."

"They're really hard working, careful, and they get the job done efficiently."

Jerry H. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There's nobody more organized, more honest, and easy to work with than those guys. They're terrific."

"They are organized. They take care of your stuff and pack well. They make sure they're not hard on the furniture."

Peter B. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Try them. They're terrific. They answer all of your questions, and they're very competent."

"They were very friendly, competent, and very helpful. Everything was done to our satisfaction including after the service. I think the whole company does exceptionally well. The people are decent. We were perfectly happy with everything that we got."

Jeff H. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We've been using them for a long time. They're great. They are very good movers."

"We like their professionalism. They do a really good job of wrapping everything and making sure everything is right when it's packed."

Mike L. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are responsible, careful, and honest."

"They are responsible, careful, and honest."

Avery L. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very reliable, reasonable, and professional. I was very pleased."

"They were professional. They did what they said they were going to do. They were polite."

Steve S. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The woman at the front desk answered every question. They came on time and did an amazing job. They gently positioned every piece of furniture. I was very happy."

"They came on time and did an amazing job. They gently positioned every piece of furniture. I was very happy."

Linda S. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to use them. They're a very good company."

"I like the personnel."

Josh F. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're professional, and they don't damage things. They took good care of my stuff. I'm confident in letting them handle our belongings."

"I like their movers. They have stable crews and good employees. I have used them a few times, and I like seeing the same people show up. They are very professional."

Linda H. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They're professional, on time, and fast."

Natalie C. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very reliable, helpful, and calmed my nerves. They were easy to work with. Everything went well. I will be contacting them for my next move."

"I appreciated their punctuality, how quickly they were able to move me, and the smoothness of the whole operation."

Chuck K. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were courteous, efficient, and helpful. We had a complicated move and had to store some stuff. They went out of their way to make storage work for us. It really took the stress out of our lives."

"They were prompt, courteous, and accommodating."

Karen T. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They say what they're going to do, they did it, and it went smoothly."

"They've moved us several times. They are right on with the bids. They are courteous and very nice. They take good care."

Alan W. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job with our move, and we would definitely use them again."

"They did what they promised. They showed up on time, they worked quickly, and they made it super easy on us."

Bob S. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"One of the things I really like about them, besides doing a terrific job, would be that they have good, kind-hearted personnel. I think that is unusual, but in a good way, and it differentiates them from any other moving company out there."

"They're terrific. They are definitely a '10'. It was just so unbelievably easy and pleasant working with them."

Brad D. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional. They don't mess around, and they're efficient."

"I liked that they didn't damage my stuff, and they respected my home."

Chris C. Verified Main Street Moving and Storage Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good, but kind of expensive."

"They were able to move me on a pretty short notice."