Main Street Kitchens

Main Street Kitchens: Average 8.9 out of 10 based on 124 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Janet S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I liked the way that Scott was involved in the project. He was hands on, he answered every one of my questions, and he took the time with me. I bought lower range cabinets and he was very attentive to me. Emily in the office was also there whenever I had a question and they responded immediately."

"I liked their work ethic and their customer service. If there was a problem, they corrected it. I liked the hands-on approach that they had."

Martin S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are knowledgeable."

"I liked everything. They are very patient, knowledgeable, helpful, and very professional."

Michelle C. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional, efficient, and personable. Those were the first few words that come to mind."

"I like that they really listened and got our personality envisioned. They exceeded our expectations. They really get it."

Claire M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are the best company for any type of construction work that I have ever dealt with. I have used them twice and they are always on time. They are really top-notch and they finish on time. They do wonderful work with creative ideas. All the jobs came out beautifully."

"Their personnel, the craftsmanship they bring to the project, and the finished product"

Claudia G. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The original work that I had done has really held up. They did a really good job on the recent work as well."

"They were very responsive."

Jennifer B. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were responsive to our needs and very professional. They delivered everything on time. The crew was also very professional. I was very impressed with the subcontractors and the way the company managed them."

"They were very easy to work with. We had a limited budget. They gave us options to work within our budget. We had certain things that we chose to do on our own and that was okay with them. They looked for our best interest and didn't take advantage of us."

Carolyn H. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very personable and it was easy to contact them. I was very pleased with their service."

"Their availability, and Emily made it a lovely experience. I liked the service. I even chose them over cheaper products."

Carolyn M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good and efficient at what they do."

"They are very personable, they will listen to you, they know what they are doing, and they take care of our needs."

Diana D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great prices, Emily is very knowledgeable. They knew exactly what they were talking about."

"Their prices were excellent."

Jackie L. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have their act together."

"They listened and they worked hard to come up with the expectations I had."

Juliana O. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were thorough. They were very detailed on design and specifications."

"I liked the end results. The other trades people, like the plumber and electrician who worked with them, were also very good. They showed up when they said they were going to. "

Marc A. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional, very helpful, and they anticipated needs that we might have that we hadn't thought about."

"Emily McClure was super friendly and super professional. She handled any concerns we had immediately."

Roland M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great people, and they do a good job."

"They delivered on time and they went out of their way to meet our needs. They got it done."

Robin N. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were wonderful."

"Their helpfulness in helping me decide what cabinets to use"

Summer F. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very helpful. When we went over budget, they had great suggestions to help us re-do our designs so that we got what we wanted and remained within our budget."

"The customer service was great. They were always very communicative and they were open to my ideas. They also shared their ideas as well."

John M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I called, someone was always available to talk to me. They showed up when they said they would. They stuck to the schedule, the plan, and the price."

Charles B. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really efficient, clean, and they had good ideas. They did a good job. We were very happy with them."

Mark D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We really like the quality of the work that they did."

Maria S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They responded directly to my issues and problems. They took care of all of them."

J.C. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they sliced it and diced it in every way right. The person we spoke with was great. They did a great job."

Dick A. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Scott Westby is a good friend. He has treated me well. I have recommended him to several of my friends."

Alan B. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service and responsive, I was happy with them."

Ted B. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the kitchen design person, Kathy Brokaw. She was absolutely wonderful. She worked with us. It took a lot of her time, but we got the design we wanted. I was really impressed with the quality of the craftsmen who worked with Scott. Before we signed anything, Scott came out to give us the estimate and spent an hour crawling in our attic, which showed diligence. He also came in on budget and one time. Even after the kitchen was done, they were extremely responsive to minor issues."

Dino C. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were organized, timely, and they stuck to their schedule. I had no problems with their workers. They were all very trustworthy and reliable."

Carol D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was of the best quality, and they were done on time. You can't ask for more than that."

Edward D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love their honesty, integrity, and the quality of their work. Their craftsmen are top-notch and have been with them for years. They are easy to work with, they know what they are doing, and nothing is too great for them to do. They are also neat and precise."

Fred D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their ideas. Becky, the design person, worked with us to combine our ideas and theirs. Their professionalism was wonderful. They pointed out things that I didn't think of. Also, I liked the quality of their products. When there was a problem with the tile work, it was corrected without incident."

Jarold D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had very specific requirements, and they delivered on those."

Debra E. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person we worked directly with, Lynn Marso, and everyone there was very professional. Everything that was available to us was top quality. There were no surprises. It was as painless as possible, considering the scope of our project. They were great."

Stuart J. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We got to know the people who work there very well. There was a personal touch with the service. They were also very knowledgeable and experienced. We had a very good experience and a nice product."

Laney J. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are good and responsive."

Dennis K. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and their great communication, they took care of every need, want, problem and call. They were very eager to please."

Ken L. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very good and creative ideas."

Reza L. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked their design team."

Ronald L. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job for a good price. They did what they said they were going to do, without any problems."

Edward L. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner stands behind his company and his staff is great. Any problems that I have get resolved, no questions asked. "

Joel M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have really great design people, they are very clear on what they are going to do and the cost, and they keep to their schedule. Any unanticipated issue is communicated accurately, including both timelines and price. They do quality work, and they are minimally intrusive to the household. They clean up every night. They are really nice people. I am thoroughly pleased with them."

Janis M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal attention, they were wonderful. They were really attentive, and they helped me. They were great."

Thomas D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought the professionalism of everyone that I worked with was what I liked best. There were no surprises. I was referred to them by two friends who had used them too. Everything was as I had discussed with them. They were on schedule as promised. This was true for every subcontractor they used. They all did high quality work. They did everything extremely well. "

Rex M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to detail and the management of their subcontractors. They were easy to work with and very professional."

Mitchell M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I really liked how they worked with the customer. They were unusually accommodating to our very unique situation, as after the demolition, I was seriously injured in an automobile accident. They worked around my injuries and restrictions. They were extremely helpful to my family under the circumstances. They were just phenomenal. They would even help carry just about anything my wife needed. Their responsiveness to any repair was excellent and so was the quality of their craftsmanship."

Stanley N. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism is wonderful. Also, they communicate very well with scheduling and return phone calls promptly."

Thomas P. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I went there to speak with someone about a flyer I received in the mail. The owner spent two hours with me, even though he was in the middle of plastering and working on the adjacent place they were going to move into. I was very impressed with him. As a result, two of my neighbors had Main Street do their kitchens too. They were very attentive, very responsive, and they had good suggestions. They cared about the people they worked with. I love my kitchen, my family room, and living room. They remodeled my fireplace from a picture I showed them. I couldn't be happier with them. I am going to be calling them again to do my bathroom remodel."

Elizabeth P. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They actually worked with us. They did very well. Both Carol and the other girl, I can't remember her name, were superb. They did a highly professional job. They were on time and on schedule."

Thomas R. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the people we worked with. They seemed very knowledgeable. They directed us towards something that worked for us."

Eric S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to customize what we wanted, they delivered in a timely fashion, and they installed correctly and on time."

Leslie S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, their quality, and particularly their design, it was all top quality. Their design person was exceptional. It was a difficult design, but they made it simple. They were exceptional."

Michael S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they did everything they said they would do. They did it on time. They did a beautiful job. I liked everything they did, from start to finish."

Zinovy S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their expertise and their directness. I liked their ability to show me immediately what would fit my budget, my time frame, and would still be the quality I was looking for."

Brian S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, and they knew what they were doing. They had suggestions on how to do the project and what could be done, which were much better than what I had in mind. "

Leonard S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were dependable. I liked their design and craftsmanship. I liked how well the work was done and how they cleaned up after themselves. I liked the women who worked there. Their designers were fabulous."

Jan T. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personalized service, we had some cabinets that were not correct, and they were good about reordering them for us and making sure we got the right ones."

Jane C. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service is superb. The quality of their work is absolutely unbelievable. They are a small, family operation. They rely on your business. I like that they make their living off of repeat customers. They are very organized, and when you call them, they know who you are. If I ever have any problems, I can call them and someone will help me. They don't blow me off. My friend likes them too. I have never dealt with a company that is this great. Their price is right. I cannot recommend them highly enough. These people are for real. They should be Diamond Certified. They are the best. They don't leave, until it is done. Even if something is not in their realm of fixing, they would do it just to make you happy. I had a nightmare with warped wood and flooding. The leak totally destroyed my kitchen. I called Main Street Kitchens after the restoration company botched the job. Main Street Kitchens did a superb job for me. I have recommended them to my girlfriend. I was very impressed with their work."

Suzanne B. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were a privately owned, small family business. Their customer service was excellent. They were very personable. They made me feel comfortable. The service was just excellent. Also, I liked the value I got. It was great. I had a good experience."

Christine M. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listened to my thoughts and helped me make good decisions. They were here on their own most of the time, they incorporated my thoughts, and they gave me my kitchen. I knew what I wanted. They were great. I love my kitchen. When I had some minor problems, they were very helpful and quick to come back and take care of them."

Diane D. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their showroom. I liked seeing the end product. Also, I liked the knowledgeable people that assisted me with a non-sales approach."

Jessica S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get a hold of and easy to communicate with. They listened to everything that we told them. The product turned exactly the way we wanted it."

Judy S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked how their project manager stayed on top of the supplies and equipment that were delayed through the manufacturing company. They kept in touch with me, so that I could plan around the project. The quality of their work was excellent. Their designers and the materials they used were excellent. Overall, I was pleased. They were really comprehensive in all of their work and dealings with me. "

Lena R. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought Lynn was very knowledgeable. He did the design for my kitchen."

Lola G. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listened to everything that I said, and if I wanted to make changes, they were very good about it. Scott's suggestions were great. They were very creative."

Martha H. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service, when I had a problem with the installation, the manager came out that day and to help me. They were pretty good. I was really very happy with them."

Michael A. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they get back to you right away. When you call with a question, if they are not there, they will get back to you right away. I can't speak highly enough about them. I can't speak well enough about Emily and the owner. I have done a lot of construction, and their service is probably the best I've had. I think their prices are right on target too."

Paul A. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There were a combination of things, so it is hard to pick just one thing. Their professionalism, and they were collaborative. They were not only good with providing guidance, but they all listened to input from their customer and guided me appropriately. The quality of their work was outstanding. I had a good experience with them."

Rebecca A. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Emily McClure was knowledgeable, helpful, and very professional."

Barbara S. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people who work for him are genuine people. They are honest, thorough, and they do what they say they are going to do. They are a cut above most kitchen workers."

Sybil G. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The best thing was Lynn's care for us. He was very personable, and we felt he was focused on exactly what we needed to redesign our kitchen. He probably figured out our problem in less than four minutes. We had other people in the industry who weren't able to help us. I have recommended Main Street Kitchens to a lot of people. I am also in the remodeling business. Main Street Kitchens was phenomenal. "

Thomas H. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I took my plans to three different places that carried the type of cabinet that I wanted. I got three quotes. Main Street Kitchens came to my house and measured, which other companies didn't do. With the in-house measuring, they discovered that one of my windows was unique in width, so it required a unique size. Had I just ordered with the other companies, I would have had to do a lot of reordering. Main Street Kitchens took responsibility for the project. I liked the guy who owns it. He was pretty cool. I was sold from the beginning. They were on time, thorough, and they weren't too pushy. I was really pleased. I didn't have any hassles from them. "

Toni F. Verified Main Street Kitchens Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything fabulously. The guy I worked with was incredibly nice, knowledgeable, and understanding. He was great. He knew everything. "

Jim T. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I send a lot of people there. They have personable service and the best deal in town on craft-made cabinets. The follow-up service was excellent."

"The service is excellent."

Victoria J. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were great to work with."

"They took our lives into consideration when doing the kitchen design."

Deborah D. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were thorough, easy to work with, and responsive."

"Their responsiveness"

Ilona T. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I really liked the selection that they had and they were very customer service oriented. Everything was delivered as promised and at the quality of the showroom."

"They had an enormous selection."

Janet W. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Our good experience was due to Kathy Brokaw's good customer service. She followed up with everything. We had to return a couple of cabinets with scratches, and Kathy stepped up and very quickly rectified it for us. Her attention to what we wanted was the key."

"It was Kathy's personal assistance and how she went out of her way to make sure our experience is a good one."

Janet E. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They're very caring about their work."

"They're easy to communicate with."

Thomas L. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The attention to detail from the designer and the construction crew were quite good, from start to finish. "

Thomas K. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their designer, Kathy. She was very willing to work with me. When I remodeled my kitchen, she had a lot of good ideas, as far as the design of it. Also, she worked with my schedule. I work a lot."

Stuart A. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail"

Gary C. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had confidence that the work would be done correctly. We had faith that they would be able to do the job correctly. All of their people seemed to be pretty reliable and thorough."

Albin C. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their personal attention was wonderful."

Denise E. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their design and communication, they always let us know what was going on."

Carl a. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They really helped us out. Our house had been gutted during construction and that company took off with the money. They worked with us and got everything done on time. They were very nice to work with, and we didn't have any problems."

Karen J. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The variety of cabinets that they had, and they were able to bring my design to fruition. They were very good."

John K. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they were prompt in getting back to me with my questions. They were thorough."

Raymond K. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who helped us gave us new ideas and made our kitchen better than we originally planned. He also helped us understand all of the new options and products that we weren't even aware existed. Some of those options we chose and are extremely happy with. He was very helpful. "

Fred M. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The person who helped us work on the design, I liked his experience and his willingness to listen to what we needed. He didn't make it his design wishes. He listened to what we wanted."

Marilyn C. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Working with the man who did the design for me, he was willing to do the design, even though I wasn't going to hire his company to do the construction for it."

Patricia C. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked working with the designer. She was very good. They kept to the schedule and the budget. The overall supervisor, Kurt, was excellent. Whenever I had a disappointment or a problem, he handled it appropriately. "

Donna M. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their communication, we had some bumps in the road with regards to the city, but they were really attentive and stayed on top of it. They looked for alternate solutions. They did a really nice job on the work that they did. In a couple of places, they went above and beyond the scope of the job."

Katherine T. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that they worked very closely with what I wanted and gave me all of the options I needed to make my final decision"

Susan E. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their staff, they were clean and honest. Overall, we were very happy."

Trish A. Verified Main Street Kitchens Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their general organization and willingness to listen to what I had to say, I was really happy with them."

Elsa J. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Their design process is really easy and they are pretty easy to work with."

"The quality of the product I received"

Sue M. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Reasonable product and they give you a lot of help."

"The friendliness and the helpfulness"

Tammy L. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Go in and talk to them and get an estimate. "

"The person listened to me and incorporated my ideas with hers, instead of telling me what I should do."

Joseph E. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"In the end, they did a really nice job. The carpenters were very good, and the tile worker was excellent. "

John M. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their proximity to where I am located. The subcontractor messed up the entire job, but Main Street Kitchens re-did it at their expense and corrected the problem."

Raymond P. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, they showed up every day, they set up on time, and they told us everything they were going to do and when they were going to do it. "

Barbara R. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their location was convenient for me."

Sally R. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The coordination of all the different contractors"

Heidi T. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their showroom. They had a lot of stuff on display."

Christin N. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable when giving suggestions about what they are selling."

Anna M. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We had no problems. "

Annette E. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they are always responsive."

Doug W. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The consultant was very knowledgeable and interested in helping me out. "

Jean D. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are easy to work with."

Jeff A. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought they were helpful. They carried what we needed. They had the product we needed."

Michael C. Verified Main Street Kitchens Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their selection of products was good."

Deena B. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"When you walk in, their service is wonderful. Scott, the owner, was very accommodating."

"They are accommodating and close to my house. Their prices are not outrageous."

Pauline D. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their friendly customer service"

Steve K. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The owner spent a lot of time with us. He was very enthusiastic regarding the job and the new technology available, like drawers that close themselves. We ended up with a very nice kitchen."

Herman M. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I like my kitchen cabinets. They are very nice."

Kirk M. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Their foreman was good."

C.C. Verified Main Street Kitchens Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked their follow-through on making sure the parts I ordered were the right ones."

Mike B. Verified Main Street Kitchens Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was good. They were very helpful when I called with questions."

Jeanne R. Verified Main Street Kitchens Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The product came when it was supposed to."

Henry W. Verified Main Street Kitchens Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I liked the design of the kitchen."

Amy A. Verified Main Street Kitchens Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I thought they really took the time to understand my needs. They worked with me to customize some of my selections."

Richard C. Verified Main Street Kitchens Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Initially, the owners were very good at explaining the program and turning us over to someone who helped us get through the design."

Mark C. Verified Main Street Kitchens Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They offered what I needed. They had KraftMaid accessories."

Linda S. Verified Main Street Kitchens Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The gentleman from Main Street Kitchens who was working with my decorator was totally polite. I liked him a lot."

Steven B. Verified Main Street Kitchens Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were very friendly."

H.T. Verified Main Street Kitchens Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Lynn used to provide the best service. With one phone call, I used to get taken care of. When people asked for a company, they were one of the three names I would give them."

Alan S. Verified Main Street Kitchens Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"I liked the way they had everything set up, so I could see what it looked like. I liked their showroom."

Brent E. Verified Main Street Kitchens Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Absolutely nothing"

Main Street Kitchens

Design/build home remodeling services for Contra Costa County

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