Madden Door & Sons, Inc.

Madden Door & Sons, Inc.: Average 9.2 out of 10 based on 226 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

C.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would say their prices are very reasonable. They are very upfront about their product and the upgrades. They don't push upgrades."

"I subcontract them. What makes it good is that I can place the order, and they pretty much take it from there. "

Anne P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I thought the service was excellent, their pricing was fair, and they did exactly what they said they were going to do."

"I would say the person who came out, I think his name was Kevin, gave me some good ideas and advice. He was very helpful."

Barbara B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Their quality is good, they are efficient, and their workers are dedicated."

"Everything really, my husband even wrote a letter to say how happy we were with everything."

Bob F. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Experienced installers, good attitude, and good work ethics"

"The quality of their work"

Brenda K. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I appreciated the customer service."

"When they did the installation, I wasn't there. They installed the opener in a place that wasn't convenient for me. When I called them, they came out immediately and moved it to a place that worked for me, with no extra charge. "

Ryan B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"If you need a garage door, you should call them."

"They were on time, professional, clean, and they didn't smoke."

Dean R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they are timely, prompt, responsive, and their workmanship is good. I would recommend them."

"They are on time, they return calls, and they do a good job."

Deanna W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They offer good service and a good product."

"They did a good job on the installation. They were prompt, and everything worked out well."

Dee C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They sell a great product, and they offer a great service."

"They drove all the way up to the mountains and installed a door within the required amount of time. We have used them for years for service, so when we needed a new door, we went with them."

Donna H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are good at what they do."

"They are very helpful, very professional, and service oriented."

Harry W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job."

"I like service. The people who came out were very helpful. They answered all of my questions."

Helen Y. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The quality is good, and the service is great."

"I liked their service. They were on time, responsive, and they answered all of my questions."

Kathy B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very efficient, and they fixed the door quickly. The technician who came out was a wonderful guy."

"I liked the repair technician. He was very knowledgeable, and he went above and beyond to fix the door right. He actually repaired a couple of things that I didn't ask for."

Paul G. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional, from the salesman on down. The salesman who looked at the job actually had us go out and look at door samples, because he wanted to make sure that the color we thought we were getting would be correct."

"Just feeling like we were in capable hands"

Paul U. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were easy to deal with and prompt when answering questions."

"We have so many good things to say about them. We have been using them for twenty years. Let's just leave it at that."

Sherry D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very thoughtful and easy to work with."

"They did the job for a good price."

Steve H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are so good. We have the best looking garage door."

"They are incredible to work with. I even made their crew homemade cookies. That should tell you how incredible they are."

Tom C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them highly to anybody."

"Basically, their quality and workmanship"

William C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The salesman was honest. He was easygoing, and he didn't pressure me. He really helped me."

"I thought the lady in the office was so helpful. She really took her time and showed me all of the models. She acted really concerned about my needs. I felt like she really cared that I got the right thing. The guy who came to do the work was nice, just like Superman. I was very impressed with them."

Debbi B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"A quality product, and it was installed above our expectations. The door was installed on time by professionals. All in all, it was a positive experience."

Dick W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We just happened to like the employees they sent to the house. The suggestions they made were helpful."

Elise J. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked how friendly everyone was on the phone. I also liked the fact that they were a local company. They were great and really helpful. It was a really positive experience."

Enrique E. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick to come out to my house. The parts they ordered arrived quickly. I felt like they knew what they were doing."

Jacklyn S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were exceptional. I liked their responsiveness. They resolved all issues immediately. I was never left hanging. The people they sent were knowledgeable."

Jeanne B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They could install wooden doors, not everybody offers to do those anymore."

Jeanne G. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When we went to their showroom, they were very helpful. We had one slight problem after the installation, but they came right out to fix it."

Katherine W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was completely satisfied. They removed the old door and installed the new one, without leaving a mess. I chose them because they had been in business the longest."

Kathleen T. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the service I received. Their salesperson came out to me. I didn't have to go to them. The person who installed the door did a good job."

Kevin K. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast. They did a good job. I have no complaints."

Lloyd R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The installation went very well. The quality of the door was good. They did what I expected."

Mark C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It is a local, family-owned operation. "

Mark D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They didn't try to sell me the most expensive product. They came out to my house to make the sale. They were patient, honest, and reliable."

Marlene B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice. It was easy to work with them."

Mike G. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them four times already. They are very helpful in their showroom. They always show up when they say they will, and they fix any problems right away."

Patricia D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've recommended them to my friends and family. I was impressed by the people that did the work. They were honest. I also liked their local advertisements."

Peter J. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their prices were fair. They didn't leave a mess. They worked with me to get the factory credits. They gave me a good, insulated door. "

Rich S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their showroom. I liked being able to see everything ahead of the installation. Everyone was professional."

Richard C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were prompt and efficient. They gave me what I wanted."

Ray N. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, they were friendly, on time, and knowledgeable."

Norm M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. They were responsive and on time."

Ron D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the price and the quality of the work. They got the job done on time. They explained everything to me."

Mike C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. They were fast and it turned out nice."

Robin P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and knowledgeable. They were local and we like local. We have used them a of couple times before. "

Y.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came right away, told me what I needed, and installed everything quickly. "

Frank B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Availability, they provide a good service. We've had them come out a couple of times. They don't try to sell us anything we don't need. When we need a big job done, we call them. They are family owned and we like that. "

Raul G. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There wasn"

Lyle M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're quick and efficient."

Chris P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job with the installation."

Dave T. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give very personal service."

Lola H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came right away. Everything was great."

Jon B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job on time."

Lilly P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job right away. They returned my phone calls fast. They had the right answer on hand. They did good job."

Kim S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything that they said they would do. The quality of their product was high."

Archie Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness."

Betty S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very cooperative. The man was nice. They did a good job."

Ernest H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their prompt service. They were friendly at the store. They tried hard to meet our needs. I liked their prices, which were very competitive. I also liked being greeted when I came in because I don't like the feeling that I am being ignored."

Bob L. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They had good product knowledge. They also seemed to know what they were doing. This was my second door I had installed by them."

Greg W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything about them. They were responsible and very helpful."

Darien D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the knowledge of the sales staff."

Donna L. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a quality product at a good price."

Luciana Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service was excellent. They installed it in a timely manner. They addressed my needs. I called and they were out the next day. They came out when they said they would and they did what they said they would. They were very useful in helping me choose the product I wanted. I liked that they were a family owned company. I liked having a live voice on the phone when I called. The employees there have been there for a long time, which is a testament to their company's ethics. They were easy to work with. "

Ray Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really helpful and knowledgeable. They did what they said they would do."

Doug C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their overall positive attitude. They had what I needed."

Jay D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said and at the price they said. Everything works just fine."

Ruby C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was good."

Bobby B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They showed up when they said they would. They cleaned up behind them. They were quick. They got it done right."

Laurie Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had very helpful service and good communication between the salesperson and myself to determine the proper product. When there was a problem, it was resolved immediately."

Eva P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came on time, did the job well, and it works."

Mary A. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful in explaining what types of doors they had and what I needed. They gave me good advice. They came out very quickly and installed it."

Clark J. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they were supposed to, and they did a very clean and neat job. It is a good product, so we're happy with it."

Shirley P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

John R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been doing business with them for twenty years. I'm a return customer, and I've always liked their service in the past. They treat me well."

Dinna Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When we first asked him questions about the door, he was very honest. He told us about the benefits and risks, but he didn't try to snowball us at all. He was straightforward and easy to deal with."

Jay S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and accurate with their workmanship."

Emmit W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what they said they would do. He made suggestions to us which we were happy with."

Janelle B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. They did everything just fine."

Tom Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trusted them, got good advice in choosing a door, and I thought they did good work."

Jack Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and punctual. The workers did the job correctly, and they knew what they were doing."

Mr. R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They handled everything, from the showroom to the garage. "

Cynthia Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service was excellent. They did what they promised they would do."

Jonas D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They provided good descriptions of products. They did everything they said they would do."

Roy Q. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're prompt and very personable. "

Rob B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They didn't push us when we went to the showroom. They came on time and installed the doors professionally. We love the doors. "

Ben M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt, helpful and they did a good job. "

Rafael M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and responsiveness to everything we asked them to do "

Judy R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, local and the people did good work. "

Jeff A. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was very professional. They had a good selection and the salespeople were knowledgeable. Everything went according to schedule. "

Jeff W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything seems to be working. "

Duane C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Scott took accurate measurements before installing the door. He was very organized. "

Markus A. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and promptness "

John C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, knowledgeable and personable. They came in and did the work quickly. "

Carole D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their timeliness and the door looks beautiful. They did a good installation. The door fits well. "

A.O. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're responsible and they come out whenever I need them. "

Laura M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have maintained our door over the years. They come out and upgrade the door periodically. They've fixed all the problems we've had. "

Kathy H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job correctly. "

Lori S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness and the way they presented the product. I was very happy with the installation. "

David H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the owners. "

Carol P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and professional. "

Trevor D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The salesman was very thorough and explained all the details to us. The installation was done very quickly. "

Sierra C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness in making service calls "

Bonnie D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable about their product. The installation was done well and they were very nice to work with. "

Jack L. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their personal service, quality products and they come out quickly when we need them to make adjustments. "

John P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have excellent customer service and they're really easy to work with. They did a great job. "

John P. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out promptly and did the job quickly. "

Stacey C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have quality product. I haven't had any problems at all. "

R.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do custom work that most other companies don"

Alice S. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work on the day they said they would and cleaned up beautifully. They have top-notch products. "

Mary R. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their reliability "

James K. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality "

Nancy M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. I think I spoke to Kevin. He told me about the different choices I had to choose from. He was very helpful. "

Ken L. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was the only contractor who told me that there would be a special issue with the installation of my garage door. "

Dee A. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I got what I asked for. The job was done well. "

Johnny M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here when they said they would be and got the job done right. "

S.C.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very customer orientated and they work well with both contractors and homeowners. We've been doing business with them since 1976. "

Lynn B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they're a small and family-owned company. They also do what they say they are going to do. "

Hank H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they knew their products well allowed me to make a good decision. I also liked the fact that I could see on their website what the door was going to look like in my garage."

Glen B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been doing business with them for over twenty years. They've saved me a lot of money. "

Scott M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They accomplished what they promised and finished the work on time. "

Ray K. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of the merchandise. "

Dick W. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and the way they got the job done "

Jose H. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service and the installation "

Pat D. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honesty "

Lillian B. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall good service "

D.T. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're friendly people. "

Robert Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kevin Madden is a good guy. As a contractor, I use them for all my garage doors. "

Laura M. Verified Madden Door & Sons, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came in and got the job done. "

Alex B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Great product"

"I like the shape of the door and quality of the product."

Bill D. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are accommodating, and they know your history. When you call in, they know who you are and what product you have."

"We"

Franklin H. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I'm very satisfied with the work that they did. I would highly recommend them."

"They did what they said they would do. They did a good job."

Jane C. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The work that was done was very professional. They were clean and reliable."

"When there was a problem, they came out and took care of it, no questions asked. They were trustworthy, clean, and professional."

Ron D. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I'd tell them that they are reliable."

"When there was a problem, they came back a second time and took care of it."

John G. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They hooked it up pretty quickly. They did exactly what they said they would do."

John P. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The individual attention they gave me"

Kara P. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their product, and their price was reasonable. I liked their reliability to deliver the product on time. They answered all of my questions. They worked with us to make sure we got the doors we wanted."

Lynette K. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I felt like I received very personalized service. I felt like I was an important person to them. The person who came out to my house took a lot of time explaining everything to me. I also felt that in helping me choose the door, they weren't trying to sell me things I didn't need. The door is great."

Richard V. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were competent, and they worked with our needs. They sold us a door that was within our budget."

Gary S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They moved pretty quickly. The price was right. They were in and out quickly. "

Harvey H. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time. They did quality work. The door works just fine. "

Mary F. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were helpful. I purchased a door earlier and the keypad stopped working. They took care of the problem."

Chris K. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, finished the job quickly, and did a good job."

Paul W. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they did a great job. We encountered a problem, but they came right back and fixed it. "

Bob B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very responsive. They came right away to check things out."

Gene A. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I received prompt service. They did a good job on the installation."

Mary L. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their product, the presentation, and the workers. Everyone that was involved was really good."

John K. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The owner, Kevin Madden, was nice."

Dorothy W. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The were very professional. They came on time."

Rita S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything, the people that did the work and the salesman were honest, and I appreciated that. I had a problem with the door binding, but they came out and fixed it, no problem."

Mr. S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My door looks better. I have details that my neighbor's don't have, and the rim prevents drafts. The guy who installed it was nice too."

Gene H. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Family connections and friends' recommendations, I have friends that went there. I can rely on them."

Al P. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very knowledgeable."

Mike S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their decisiveness, and they were straightforward, which was what we wanted."

Larry S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have a good product and they're very knowledgeable. "

Patti D. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsive to my requests for service. "

Jonathan S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quick installation. They also gave me exactly what they said they were going to. "

B.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do. "

Janice R. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their willingness to design and install custom-made doors for our community "

Scott N. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that what they installed worked. "

Carol M. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the timeliness and quickness of their service. The door works fine. "

Thomas A. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service is great. They are reliable. "

John K. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The sales staff is very knowledgeable. They also have a good product and run a good company. "

Fred M. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Scott is very nice and personable. His dad is very knowledgeable. They installed a door for me on a rental property and they did a nice job. "

Norman S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They responded quickly when I needed service. "

Larry J. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am very pleased with the doors. Kevin and Scott know their business. "

Ted J. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Kevin does really good work. "

Sue M. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive and honest. "

C.D.B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their quick response "

Debbie N. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We are very happy with our new garage doors. "

Russ S. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The timeliness in which they did the job, their courtesy and good products "

T.G. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were straight shooters, honest and they finished the job within the time frame they promised. "

Lois C. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It's a good quality door. Their staff is really helpful. The installer came in, took the old door off and replaced it with the new one without a hitch. He was very professional. "

Carroll M. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest, prompt and they got everything done in a timely manner. "

Tom B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy who came to my house was very nice, professional and honest. I had a very complex situation going on with my garage door, but he made it look so easy. "

Jacques H. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They work quickly and do good work. "

Mike F. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The installers were very efficient, helpful and accommodating. "

Frank K. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The whole process from deciding what type of door style we wanted to the installation was a wonderful experience. "

Royal W. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing and seemed very confident. "

Charles B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive and did a great job. "

Daria B. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a high-quality job. "

Lorraine H. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the quiet motor. "

Steve W. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came in, showed us samples of doors and we chose the one we wanted. The door came in and was installed within the week. "

L.C. Verified Madden Door & Sons, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the professional salespeople and their knowledge. "

Tom S. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They made a nicely designed door, but I had some issues with the materials."

"They designed what I wanted."

Richard D. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the product itself was very good. They were pleasant to deal with. "

Margaret P. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. The installer explained how to work the door. The person on the phone was also very nice. "

Marion C. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and the timeliness "

Sam W. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They didn't take very long. They got rid of the old door."

Ray F. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very forthcoming and honest about the problem. I had a door that was damaged, but they didn't try to sell me a whole door. "

Bob K. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt with their service. They got the job done on time."

Jeff S. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The salesperson was very efficient. He just did everything we needed."

Paul C. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did it on time. They fixed problems as they occurred."

Frank V. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They cleaned up neatly afterwards."

D.P. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I needed some help, so they helped me over the phone. So far, it's okay. "

Rick L. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very quick with the installation."

Mary Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They installed the door when I wasn't there, so they made it convenient for me."

Jill B. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their service was good."

Sandy J. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personnel"

Diane T. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and they came out right away to fix the problem. The product was good. "

Chris N. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness "

James N. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very honest about what they recommend to the customer. They don't just promote what they want to sell. "

Franklin W. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and got the job done. "

Frank B. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It's a good and sturdy door. "

Yvonne B. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I just thought that their customer service was really good. "

Steve S. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick. "

Dorothy B. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were great. I just love the outcome. "

Frank D. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really liked the finished product and the quality of the material. "

Norene D. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would and finished around the time that they promised. "

Eileen G. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had really good service. They designed my garage door to match my house by using a picture that I sent them. They sent me back the design and I approved it. They were very responsive."

Adrian V. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would and my garage door looks great. "

L.H.R. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know me and they're responsive. "

L.Z. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were nice, friendly and very helpful when I was making a selection. "

Bob S. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out on time and did what they said they would do. "

David J. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I am very happy with my door which looks really good. They did a great job. "

Mike G. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have a nice quality product. "

John B. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are really responsive and work quickly. "

John G. Verified Madden Door & Sons, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They showed me with a computer-generated picture what it was going to look like in my house. I didn't have to wait for the job to be completed to see what it would look like. "

Laurie R. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It's hard for me to answer."

James C. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came out when we needed them. "

Claudia M. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I liked their product. "

Carl H. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did a high-quality job. "

Maura C. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. "

Cameron B. Verified Madden Door & Sons, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Quality product "

Juan G. Verified Madden Door & Sons, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The workers came back right away when there was a problem."

Jamie G. Verified Madden Door & Sons, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The door "

Janice C. Verified Madden Door & Sons, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The only thing I liked was that the salesman came to my house and showed me on his computer what my garage would look like with the new door. "

Allison H. Verified Madden Door & Sons, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Nothing"

Jerrie C. Verified Madden Door & Sons, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"They did an okay job on the door."

Madden Door & Sons, Inc.

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