MA4 Computer Services | Diamond Certified

Independently Rated Highest in Quality

F i f t h Consecutive Year

Originally Earned:
April 2005

We declare that MA4 Computer Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified^® status.

Certificate #667

COMPANY CAPABILITES TABLE AREAS SERVED, SERVICES & BRANDS MAP CONTACT INFO COMPANY PROFILE DIAMOND CERTIFIED^® RATINGS DASHBOARD

(925) 516-4054

1155-C Arnold Drive. #217
Martinez, CA 94553

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Did your computer crash? Is your network down? Do you need a service technician onsite right now? If you live in the San Francisco Bay Area and need help with your computer or network, MA4 Computer Services is the company to call. Whether you are a home user just setting up your computer or a small business with an entire network to install, MA4 Computer Services can help you.

Company owner Matsie AbuHamdeh has over twelve years experience in the computer industry. He and his experienced technicians can help you with everything from installing anti-virus software to connecting a new printer to setting up equipment for an entire office. Both home users and businesses are welcome. You'll find the prices competitive and the service simply unbeatable.

Mr. AbuHamdeh and his staff keep current on technology via continuing education seminars and bi-annual certification testing. All work is backed with a 30-day guarantee. If something malfunctions or a problem returns within that time, it is fixed at no charge.

Company Philosophy

"We never walk away from a problem until it’s solved. We’ll come back as many times as we need, to ensure that everything is working the way it should be. And although we’ve never found a problem we couldn’t solve, if we can’t fix it, then you don’t pay for it. It’s as simple as that.”

Serving Alameda, Contra Costa and Solano Counties

On-Site Computer Support
Hardware & Software
Networking Repair & Service
Setup & Installation
Troubleshooting Business & Personal Computers

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Findings based on statistically reliable research from 82 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Chart.

Company Credentials

Liability Insurance

License Verification

Business Practices

Current Complaint File

Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?

Chart.

Yes:97%

n = 82

Diamond Certified Qualification

Based on 82 customer surveys, we declare

MA4 Computer Services

has passed all rating steps and has earned
The Diamond Certified Award

No. 667

Continuously qualified since April 2005.

David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Matsie is very responsive, friendly and patient. He answers all of our questions. He's a delightful person to do business with. He's doing a great job."

–Albert P.

"They do what you need them to do. They are also very personable, prompt and reliable."

–D. C. C. I.

Research conducted by American Ratings Corporation. Ratings Methodology