Luminalt Energy Corporation

Company Philosophy

“We handle every step of every project to ensure clear communication and an efficient, thorough installation. We understand our customers’ needs and develop renewable energy solutions to meet them. We help homeowners of all income levels install solar on their homes. We are also dedicated to maintaining the highest level of training in the industry to ensure the quality and durability of all our installations.”

Comparative Summary

What makes this company unique: Luminalt Energy Corporation designs and installs premium solar electric (photovoltaic) and solar thermal (water heating) systems for residential and commercial properties. Alternative energy is a passion for its owners, Jeanine and Noel Cotter, who say their expertise is helping customers reduce their ecological footprints and improve their financial situation. The Cotters say Luminalt Energy...

Frequently Asked Questions

Q: I’m considering installing a solar system. Where do I start?

A: "The first place to start is assessing whether solar makes sense for your property by understanding your electric bills and energy use. A monthly electric bill that’s more than $100 is typically the baseline for solar solutions to be vi...

Q: Can you do an audit of a house to see if solar makes sense?

A: "Yes, we do full audits that include consultation and education about potential solar system advantages and disadvantages. We won’t recommend an installation unless it makes sense for both energy needs and financial implications."

Q: Are there financial incentives for installing solar systems?

A: "Yes. San Francisco and other municipalities, as well as state and federal programs, offer incentives for solar power investments."

Industry Info

Before having a solar system installed, have a professional perform an assessment of your property.

Different people have different motivations for why they want solar power. Some people say, “My motivation is purely Green. I don’t want to be tied to fossil fuel electrical generation.” Others want to make an investment in a...

Customer Satisfaction

Customer Loyalty

Yes:100%

Company Capabilities Table

Company Name: Luminalt Energy Corporation

Website:

http://www.luminalt.com

Address:

1320 Potrero Street
San Francisco, CA 94110

Phone Number:

(415) 754-3940
(650) 244-9167 fax

DCID Number:

DCID4156414000

Hours:

Mon – Fri: 8am – 5:30pm
Weekends & After Hours: By Appointment

Areas Served:

Serving all of San Francisco including Mission District, Sunset District, Bernal Heights, Russian Hill, Western Addition, the Castro and Tenderloin.

Years in Industry: 29

# of Employees: 21

Certifications: Build It Green Certified, EPA Lead-Safe Certified

License: 845219

Insurance: Liability Insurance, Worker's Compensation

Memberships: Buildin Analyst, Building Performance Institute (Multifamily Building Analyst, Envelope), Green Building Professional

Contacts:

Jeanine Cotter, CEO Noel Cotter, President & Chief Technical Officer

Awards: 2009 SunPower Customer Service Award, Commendation by the San Francisco Board of Supervisors for Job Training Programs

Founded: 2004

Area of Expertise: Design and Installation of Solar Electric and Solar Water Systems

Key Brands: SunPower

Customer Type: Residential and Commercial

Category Pages: Marin Solar
San Francisco Solar

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Luminalt Energy Corporation

Survey Responses For

Luminalt Energy Corporation: Average 9.7 out of 10 based on 32 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A.M. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention to customer service and communication."

Brian B. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very knowledgeable. They also did what they said they would do. They were a big help to us. The job was not very easy for them to do, but they did it. They worked around our schedule, and they did it with smiles on their faces. They were very good."

Carol J. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service was excellent. They came out right away."

Dan S. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good people."

David G. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was pleased with everything."

David H. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very personable and knowledgeable. Their attention to detail, and they wanted to make sure everything worked."

Doris L. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Service."

E.S. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional and courteous."

Eugene K. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, and they showed up when they were supposed to. They charged exactly what they said they would charge."

F.G. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, knowledgeable, and professional. They had very good customer service."

Frank H. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very informative and patient with helping me figure it out. They were also very prompt."

Gerard M. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency and work."

Jerry K. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I just like the way they explain everything upfront, and they have a great follow through."

John G. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and on time. They did a really good job."

John V. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness and their dedication to meeting the overall project goal."

Jon S. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Extremely friendly, and they were knowledgeable."

Joseph A. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their technical ability was very good."

Laurie P. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The management and the owners."

L.K. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work and their attention to detail."

Lynda T. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, responsive, and knowledgeable. They are a pleasure to deal with."

Renee R. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very professional, and their follow through was excellent. They were consistent, and I was very impressed by them. You just don't see that kind of service these days."

Sean O. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very proactive."

Simone A. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge base, and they were courteous and friendly. Everything was great."

Tony K. Verified Luminalt Energy Corporation Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Commitment to excellence, and the installers were very nice. Everything was very punctual."

David B. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their attention to detail and their willingness to help in an emergency situation."

John F. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Friendly."

Marc B. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work, and they are easy to work and schedule with. They make my work a lot easier. He is second to none."

M.W. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did what I wanted him to do. He did it very effectively and rapidly."

P.J.O. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer service, as they are very helpful."

Sean M. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is easy to get along with."

Y.W. Verified Luminalt Energy Corporation Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are accessible."

John C. Verified Luminalt Energy Corporation Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very personable."

Luminalt Energy Corporation

Company Philosophy

Comparative Summary

Frequently Asked Questions

Map

Industry Info

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Diamond Certified^® Video Profile

Company Capabilities Table

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Survey Responses For