Independently Rated Highest in Quality
Originally Earned:
March 2017
We declare that Llamas Tree Service HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2435
(707) 931-0935

Alex Llamas, Owner

Llamas Tree Service provides a wide range of tree care services for residential and commercial clients in Solano, Contra Costa, and Alameda Counties. The company has the training and equipment to handle everything from routine pruning and maintenance to stump grinding and tree removal, and it’s also qualified to perform risk assessments and evaluations on potentially hazardous trees.

Owner Alex Llamas says Llamas Tree Service’s artistic approach to tree care has been a key factor in its success. “We consider ourselves landscape artists, so we really enjoy giving trees makeovers that bring out their natural beauty and improve their health and quality of life. Our goal on each job is to create a Zen atmosphere that relaxes the customer’s body and mind.”

Llamas Tree Service’s technicians have comprehensive knowledge of every aspect of tree care, which Mr. Llamas says is important for ensuring high-quality results. “Not only are our crew members expertly trained in tree work, they’re also passionate about making properties as beautiful and healthy as possible. Once they determine what a customer is trying to accomplish with their environment, they do whatever it takes to achieve that goal.”

Company Philosophy

“We want to build long-term relationships with our clients, so we always treat them with respect and give them honest information that helps them make educated decisions about their trees. They know that if they ever have a question, they can call or email and we’ll be right there to help.”

Serving Solano, Contra Costa and Alameda Counties

Tree Care
Cabling & Bracing
Ornamental Pruning
Stump Grinding & Tree Removal
Tree Risk Assessment & Evaluations
Wood Chips & Mulch
24-Hour Emergency Service

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree service companies that have earned the prestigious Diamond Certified award. For Llamas Tree Service, the most effective way to keep customers satisfied is to provide them with information that allows them to make educated decisions about their trees. “We have many clients who...

Frequently Asked Questions

Q: How soon can you start my job?
A: "We can get to most jobs within one or two weeks. If it’s an emergency, we can be there within 24 hours, depending on the services needed. "
Q: When is the proper time to prune my tree?
A: "It depends on the type of tree you have and the outcome you want. Once we know those two factors, we can determine the right time to prune. "
Q: Do you clean your tools between jobs?
A: "Yes. Sterilizing our tools after every job helps prevent diseases from spreading between trees. A lot of companies don’t take the time to sterilize their tools, but we take the extra step to ensure our clients’ trees are as healt...

Industry Info

Prevent damage to your trees by hiring an experienced, skilled, honest tree company.
When you hire a tree service company, you probably expect its technicians to bring the tools and industry knowledge to do the job right, but if that’s not the case, it can result in lasting damage to your trees. In fact, companies that don...
Findings based on statistically reliable research from 56 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 56

Diamond Certified Qualification

Based on 56 customer surveys, we declare
Llamas Tree Service
has passed all rating steps and has earned
The Diamond Certified Award
No. 2435
Continuously qualified since March 2017.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

O.H.L.F.S. Verified Customer Name
"They are always on time. They finished on time and did what they said they would do."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Llamas Tree Service
(707) 931-0935
DCID9252336877

Serving Solano, Contra Costa and Alameda Counties

Alex Llamas, Owner
7
3
First Aid/CPR Certified (Wilbur Orellana; Manuel Morales and Otoniel Martinez), Hispanic Arborist Association Comprehensive Safety Training & Aerial Rescue Training (Cesar Garcia; Mr. Orellana; Mr. Martinez and Mr. Morales), ISA Certified Arborist (Alex Llamas), ISA Tree Risk Assessment Qualification (Mr. Llamas)
980094
Liability Insurance, Workers' Compensation
Western Chapter International Society of Arboriculture (ISA)
2012
Tree Care, Cabling & Bracing, Ornamental Pruning, Stump Grinding & Tree Removal, Tree Risk Assessment & Evaluations, Wood Chips & Mulch, 24-Hour Emergency Service
Commercial, Residential
Solano Tree Service

Photo & Video Gallery

Survey Responses For

Llamas Tree Service

Llamas Tree Service: Average 9.6 out of 10 based on 56 unique customer surveys of customer satisfaction.
O.H.L.F.S. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There has been a lot of tree people out here for us, and they are the best. They are the only company I will use now, even for my personal stuff. He is a great arborist."

"They are always on time. They finished on time and did what they said they would do."

S.P. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love the service. They are great. They make the property look wonderful."

"I like the fact that they never leave a mess, very clean. "

A.L. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I feel like they are very professional and take their duties very seriously."

"Their professionalism"

P.O.P. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, hardworking, and very reliable. "

"Their communication was the best."

Max S. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Takes time to see exactly what you want, and the price was not over the top. He was a very honest guy. I need to call him to get ahold of some wood chip now that I think of it. "

"Again, their honesty comes to mind. He is very straight-up. They cleaned up well after the job. I would say that overall he is great. There were no price issues like most of these services."

James W. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Alex is a great guy. I would tell people to give him a call if they are in need of his service. "

"He is an arborist and has a very in-depth knowledge of the industry. "

Boris C. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are perfect, tons of knowledge."

"Knowledge"

Adam D. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are almost perfect. There was a small mess left behind, but I don't think that it effected the quality and knowledge."

"I would lean to their knowledge."

Patty C. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The point is that they did the job and did great. The end result was great. I didn't even know they were here afterwards. We have dealt with a lot of different arborists and usually they don't call back or leave a huge mess. They were clean, they came out on time, and they did what they said they would. They are the best tree company we have had in many years. "

"They were quick and stuck to the time line, which was really reassuring."

Mary H. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very accommodating. They came out on time and did everything that I asked. They did some creative things for me on a few trees, which most tree companies aren't knowledgeable enough to do. I have dealt with a ton of tree companies, and I feel like they are better than most. I think I'm going to stick with them for a while."

"It was a relatively painless process."

Rory B. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable, honest, professional, and very nice people. "

"The fact that the owner Alex was on site during the job"

Addison H. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say let them at least come out and look at your needs to figure out if they are right for what you need. They worked amazingly for me."

"I would say the bidding process, very professional"

June C. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them, they are great."

"Alex was wonderful, very customer oriented, and available for questions and problems that you may be having. He is happy to help whenever he can. "

Julieta E. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love this company. I have recommended them to multiple people already."

"I would say their knowledge"

Donna M. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and knowledgeable"

"The fact that he is reliable"

Jack S. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very knowledgeable."

"The knowledge"

John D. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"For a tree service, they are pretty amazing. I have used a lot of different tree service companies, and they definitely stand out."

"I would say their knowledge and the approach that they take"

Steve P. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great at the work, they performed, and cleaned up afterwards very well. They did everything that was expected of them."

"Just that they came in, took care of business, and took everything with them, they left the area really clean, I guess."

N.T. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a good tree company, very knowledge."

"I would say their knowledge"

Bonnie S. Verified Llamas Tree Service Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was very knowledgeable. I wanted him to cut earlier, but he waited until it grew out. He wasn't worried about the money. Great suggestions, and he targeted a routed tree and now it looks great. He is spot-on."

"He wasn't trying to just sell. He was more about helping. "