Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
January 2013
We declare that Livermore Optometry Group HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1960
(925) 269-4611
1800 4th Street
Livermore, CA 94550

Livermore Optometry Group provides a complete range of vision care services for all types of patients at its Livermore facility. The practice’s vision care professionals conduct thorough eye health evaluations, fit patients with glasses and contact lenses, and diagnose and treat eye diseases such as glaucoma and cataracts. The practice also has expertise with LASIK surgery co-management and other specialized areas of eye care.

Dr. Steven Faith, a partner in the practice, says Livermore Optometry Group’s team of highly experienced doctors has been a crucial aspect of its 60-plus years of success. “My colleagues and I absolutely love being with patients and utilizing our technical skills and expertise to provide them with the best possible eye care. Our patients always come first, and we do everything we can to make them feel like they’re part of our family.”

Livermore Optometry Group has three distinctive teams (administrative, clinical and optical) that work together to provide comprehensive patient care throughout every step of the vision care process. “Each team has its own specialty, but we all share the same goal of providing great experiences for our patients,” says Dr. Faith. “We utilize all the latest technology and procedures, but our approach to patient care has stayed the same since 1947.”

Company Philosophy

“We strive to provide high-quality eye care that consistently exceeds our patients’ expectations for eyewear, eye health management, education and service. Our personalized approach to vision care allows us to understand and meet each patient’s specific needs in a friendly, supportive environment.”

Serving the Tri-Valley Area

Eye Health Evaluations
Optomap Retinal Exams
Treatment of Eye Diseases
Children’s Vision Evaluations
Contact Lens Evaluations
Low Vision Evaluations

Coach
Dior
Fendi
Maui Jim
Oakley
Ray-Ban

Comparative Summary

Few optometrists earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 65 years of industry experience, but that’s exactly the case for Livermore Optometry Group. “We’re actually a second-generation practice—one of our optometrists, Dr. Donna Kuntz, is the daughter of one of...

Frequently Asked Questions

Q: Do I need to make an appointment?
A: "We recommend making an appointment if you need to see an optometrist. We have seven doctors on staff, so we can usually fit you in within a day or two. But we’re also very flexible, so we can often accommodate emergencies or juggle our...
Q: Do you treat children and senior citizens?
A: "Yes, we have pediatric and geriatric low-vision specialists on staff. We can take care of any patient, regardless of age. "
Q: Will you take my insurance?
A: "We accept most types of insurance, including Medicare. The only plans we can’t accommodate are HMOs that require you to use their specific doctors. "

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Industry Info

When it comes to maintaining your vision health, it’s important to embrace the benefits of modern technology.
One of the biggest changes to optometry in recent years is the prevalence of ordering glasses and contact lenses on the Internet. Previously, people needed to visit an optometrist’s office and go through a fitting process, but modern...
Findings based on statistically reliable research from 215 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 215

Diamond Certified Qualification

Based on 215 customer surveys, we declare
Livermore Optometry Group
has passed all rating steps and has earned
The Diamond Certified Award
No. 1960
Continuously qualified since January 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Helen G. Verified Customer Name
"I've used two different doctors there. They were both very responsive with a good bedside manner. I liked everything about them, and they are very convenient."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Livermore Optometry Group
1800 4th Street
Livermore, CA 94550
(925) 269-4611
DCID9254473883

Mon: 8am – 5:30pm
Tue – Thu: 8am – 7:30pm
Fri: 9am – 5:30pm
Sat: 8am – 1:30pm

Serving the Tri-Valley Area

Steven Faith, O.D.
40
30
2502 & 8459
Liability Insurance, Workers' Compensation
American Academy of Optometry (AAO), American Optometric Association (AOA), California Optometric Association (COA)
Dr. Steven Faith, Partner
Optometrist of the Year, Young Optometrist of the Year
1947
Eye Health Evaluations, Optomap Retinal Exams, Treatment of Eye Diseases, Children’s Vision Evaluations, Contact Lens Evaluations, Low Vision Evaluations
Coach, Dior, Fendi, Maui Jim, Oakley, Ray-Ban
11,000
Individuals
12- to 24-Month Unrestricted Warranty on Ophthalmic Products, Contact Lens Buy-Back Guarantee

Photo & Video Gallery

Survey Responses For

Livermore Optometry Group

Livermore Optometry Group: Average 9.4 out of 10 based on 215 unique customer surveys of customer satisfaction.
Helen G. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have nothing but good experiences there. In fact, I had an emergency, and they were fabulous about handling it."

"I've used two different doctors there. They were both very responsive with a good bedside manner. I liked everything about them, and they are very convenient."

Shelley T. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been going to them since 1993, so I've been very happy with them."

"I like the people there. They're friendly, helpful, and very good at what they do."

Tom M. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Definitely the best optometry office you could go to, worth traveling for, I couldn't recommend them highly enough. "

"The doctors are very professional and very knowledgeable. Staffing is always very friendly, and they have flexible hours for convenience."

Karen T. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very interested in taking care of you, your vision, and your eyes, which is one of the reasons I went to them so many years ago. I ended up with Dr. Faith, and I am very happy with him. He gives me his undivided expertise even though I have bad eyes, and I am really pleased with that."

"I would say their helpfulness and knowledge, they are willing to help you."

Sue B. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell friends to go see him. He is good. I have never had an issue, and he has always treated me with respect."

"He is honest."

Kristi R. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great."

"I am completely satisfied, and if I have an issue, they address it. I haven't had a reason to go elsewhere."

Jessica B. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are all around good."

"We like the customer service and the flexibility."

Tanya A. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"A very reputable business, the staff is nice."

"The staff is great, from the doctors to the receptionist and the people booking appointments. They are accommodating and flexible. "

John F. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely competent, very personable, and every issue that I have ever had has been solved, whether it was a new prescription or handling my chronic condition that has been going on for 10-12 years. I am in good care. I feel confident in their care."

"Aside from the fantastic patient care, usually the wait time is manageable and not too long. I don't have any complaints."

Andrea M. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were super encouraging. It was a really good experience for me and for my kids."

"They are really personable, and Dr. Kuntz took the time to make sure the fit was right. I felt really cared for. They have really exceeded my expectations."

Judy G. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommended Dr. Kuntz to everyone. She is very patient, and she sits and listens to you personally, like she is a friend."

"Dr. Kurtz is very patient."

Kelly F. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a really good place to go, and everyone there is friendly."

"I've been going there for years, and they always make me feel welcome."

Gabriela C. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and efficient."

"I liked the quick service. The scheduling was easy."

Jonathan W. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I found that I got the help I needed for my eyes, and it was a good place to get information."

"The people who worked with me and treated me were experienced and good with patients. "

Deborah S. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good but expensive."

"The doctors are pretty friendly and informative."

Megan M. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was just very easy. I felt like everybody was very professional, they communicated what I needed to know, and I understood it. It was good."

"I think the doctor I saw was very personable and very caring. This was my first time going to an optometrist, and it was a great first experience."

Ben J. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good. I take my kids there as well. It is a very kid-friendly place, which I appreciate. Their office is a very positive place to go for our needs."

"I really like my eye doctor. Livermore Optometry is great."

Adrian D. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them."

"They provide good service."

Brandi W. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them all of the time."

"I get good service."

Margie C. Verified Livermore Optometry Group Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The doctors are good, but the glasses are expensive."

"It's convenient."