Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
January 2007
We declare that Livermore Collision Center, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1007
(925) 443-2848
2966 Fourth Street
Livermore, CA 94550

Livermore Collision Center's state-of-the- art and environmentally green auto body shop has been family owned and operated since 1993. Owner Bill Miller began his career restoring classic show cars and gradually expanded his services to include quality auto and truck collision repairs.

Collisions are accidental; quality repairs are not. Livermore Collision Center's skilled technicians restore your vehicle to pre-accident condition using the industry's most advanced technology. Their innovative equipment includes a Snap-on Shark computerized uni-body and frame measuring system, a Chief EZ Liner frame straightener, a computerized color-matching PPG Waterborne paint system and infrared paint baking equipment. Services also include free computerized estimates, shuttle service and towing and rental car assistance.

All technicians are I-CAR Gold Class and ASE Certified, skilled in both automotive and customer service. They participate in continuing education to stay at the top of their game. All work is guaranteed and materials are backed by the manufacturers' warranties. Visit Livermore Collision Center's convenient downtown location and ask about their paint-less dent repair, and auto glass replacement.

Owner Philosophy

"Our priority is to make the repair process as fast and easy as possible for the customer. The accident has caused them enough anxiety; they don't need more from the auto body shop. We'll restore the vehicle quickly using the best equipment, skilled technicians and highest quality parts. Along the way we'll strive to minimize your inconvenience and will follow up to be sure that you're happy. We Really do Meet the Nicest People by Accident."

Complete Auto & Truck Collision Repair
Free Computerized Estimates
Insurance Claim Assistance
Towing, Rental Car & Shuttle Service
Classic Vehicle Restoration

Serving the Tri-Valley and Greater East Bay Area
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Livermore Collision Center, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1007
Continuously qualified since January 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They have a great reputation. I've used them twice. The quality of their work is excellent. When I have question, they explain things in detail, and they are straightforward. Their straightforwardness is very important to me. When I have a problem, they take care of it."

–Scott M.

"I thought they were superb. They were clear, direct, and informative. They were not condescending or demeaning in any way. Being an older woman, I get that a lot from auto repair shops. I thought they did an incredible job. It was a great experience."

–Margaret M.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Livermore Collision Center, Inc.
2966 Fourth Street
Livermore, CA 94550
(925) 443-2848

Mon - Fri: 7:30am - 5pm
Sat: 8am - Noon
Other Hours: By Appointment

Serving the Tri-Valley and Greater East Bay Area
6
217206
Liability Insurance, Worker's Compensation
Bill Miller, Owner