Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
July 2007
We declare that Lisa Blaylock - Coldwell Banker HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1112
(408) 377-5472
1045 Willow Street
San Jose, CA 95125

Coldwell Banker Realtor Lisa Blaylock focuses on residential real estate, land and investment property sales. Ms. Blaylock assists Santa Clara County sellers and buyers with everything from search listings and real estate market updates to home evaluation reports, short sales and foreclosures. She also offers personal consultation, relocation guidance and real estate advice, including how to best prepare a property for sale.

In addition to being a frequent inclusion on Coldwell Banker’s Top 100 Agents list, Ms. Blaylock has additional training as a Senior Marketing Specialist (serving senior citizens) and is also experienced in selling REOs and short sales. As a native of Santa Clara County, Ms. Blaylock says she possesses a deep commitment to and lifetime of knowledge about her community and clients.

Ms. Blaylock explains that she looks beyond initial transactions to make sure her clients’ future needs are addressed, and that all legal documents are completed. She advises clients to make transactions based on their financial and tax situations and the behavior of the real estate market. Ms. Blaylock says her experienced staff shares her philosophy of providing excellent customer service, which translates to numerous referrals from satisfied clients.

Company Philosophy

“I do everything necessary to close a sale to the satisfaction of people on both ends of the contract. I prepare my clients for every phase of a transaction, keep them informed and act in a straightforward and honest manner. I understand that buying or selling a house can be a stressful time, so my entire team is devoted to making every transaction as smooth and pleasant as possible.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Investment Property
Residential Real Estate & Land Sales
Senior Citizen Services
Distressed Property Sales

Comparative Summary

For more than two decades, Coldwell Banker associate Lisa Blaylock has been successfully facilitating real estate transactions for clients throughout Santa Clara County. “I bring clarity to what can sometimes be a chaotic situation,” says Ms. Blaylock. “Through a concise sequence of events, I guide my clients through a process that ultimately leads to them finding homes that perfectly fit their...
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Frequently Asked Questions

Q: How important is it to work with an experienced real estate professional?
A: "The importance of working with an experienced agent can’t be overstated. It’s one thing to put a house on the market, place a sign out front and receive offers; it’s another to actually close a transaction. In today’s...
Q: Is now a good time to sell my house and buy a new one?
A: "It depends on a number of factors, including the local market, interest rates and tax benefits to you as an individual."
Q: Should I make important real estate decisions based on what I read in the newspaper or see on TV?
A: "Not necessarily. I’m happy to share statistics with my clients and brief them on how the market is doing in their counties, cities and neighborhoods. Because there are so many factors to consider in each micro-market (schools, for exam...
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Industry Info

Preparation is the key to closing a real estate transaction.
Before putting your house on the market, there are plenty of things you can do to make it more appealing for potential buyers. Fully preparing your home for sale can make a considerable difference in the time it takes to sell it. You can help...
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Findings based on statistically reliable research from 72 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 72

Diamond Certified Qualification

Based on 72 customer surveys, we declare
Lisa Blaylock - Coldwell Banker
has passed all rating steps and has earned
The Diamond Certified Award
No. 1112
Continuously qualified since July 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Eileen D. Verified Customer Name
"I like her go-getter attitude."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Lisa Blaylock - Coldwell Banker
http://www.lisablaylock.com
1045 Willow Street
San Jose, CA 95125
(408) 377-5472
(866) 488-0638 fax

Mon – Fri: 8am – 6pm
Weekends: By Appointment

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

25
CDPE - Certified Distressed Property Expert (Qualified to close complex short sales), SRES - Senior Real Estate Specialist (Qualified to work with seniors and retirees)
00920723
Liability Insurance, Worker's Compensation
Buffini (A National Referral Network of Top Client Care Real Estate Agents), CAR (California Association of Realtors), MLS, NAR (National Association of Realtors), San Francisco Real Estate Board, San Jose University Preferred Realtor List, Silicon Valley Real Estate Board
Lisa Blaylock, Realtor, SRES, CDPE
2010 Citation for NRT for Ranking 864th out of 46000 Real Estate Sales Associates, International President's Elite Award from Coldwell Banker for Consistently Being in the Top Five to 10 Percent of Sales
1986
Residential Real Estate Sales, Preparing and Selling Family Homes and Estates, Assisting Senior Citizens with Home Sales and Relocations, Real Estate Consultation and Relocation Guidance, Distressed Property Expert
65
Family Estates, General Home Buyers and Sellers, Senior Citizens
Santa Clara Real Estate Sales - Agents

Photo & Video Gallery

Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker
Lisa Blaylock - Coldwell Banker

Survey Responses For

Lisa Blaylock - Coldwell Banker

Lisa Blaylock - Coldwell Banker: Average 9.3 out of 10 based on 47 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Eileen D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like her go-getter attitude."

Forrest C. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She provides a full service. Whatever you need, she has the answers or she can find someone to do it. She goes the extra mile to help you out. I have dealt with other Realtors and have bought about 5 or 6 properties. She is the absolute best Realtor I have ever dealt with."

Mary D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very thorough. She got back to me when I called and she didn't leave me hanging."

Kathy F. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very intuitive to our needs. She asked the right questions to find out exactly what we were looking for. She is very responsive."

Karen S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She made everything very personable. She was honest and forthright."

Family T. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She had a plan and she stuck to it. Her plan worked."

Michael C. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We like Lisa. She is down-to-earth and knowledgeable. She really worked well with us. She didn't pressure us at all. She is fabulous."

Olivia V. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is very organized. She had the contacts and resources. She was very responsive and great about understanding what my needs were."

Richard Y. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She knows everything. She is very knowledgeable. She answered every question we had."

Mary D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Lisa has a system in place that works extremely well for her. I may not like all of the elements of it, but I like the advantages of her system. It allows her to be prepared for any problem that might crop up. If she doesn't know how to deal with it, she has a lot of backing. She is very experienced. Some deals are an easy slam dunk, but Lisa is prepared to handle more complex things. I had her handle two transactions for me."

Debbie C. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She's very, very thorough and you never have to worry about anything with her. She's always on top of her game. She's been our family Realtor for about ten years now."

Annette S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very committed to helping us."

Forrest C. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is really helpful and a great resource."

Gina Y. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal care that she showed us."

Olivia V. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very thorough and professional."

Nancy P. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She's very professional. She responds in a timely manner and her information is accurate."

Oliver F. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her consistency."

Roberta F. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her willingness to go the extra mile."

Deborah G. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very informative and gave me great information."

Laura O. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, she was a great Realtor."

Andrea F. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She really pays attention to all the details."

Jodi B. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is very knowledgeable, upbeat, charismatic and she goes out of her way to help her client. She makes sure you are happy."

Margaret T. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She treated us well."

Ann S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her communication skills and ability to fight for her client."

Wanda W. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her thoroughness and attention to detail."

Noreen M. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was quick and thorough."

Marlene T. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She's the greatest. She's smart, efficient and professional."

Nancy S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her knowledge of the industry."

Sherri P. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She's very personable and she gets all the details done."

Camille G. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She makes it happen."

Fred K. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her warmth, sincerity and integrity."

Deborah D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal attention."

Debra P. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She did the job relatively fast."

Kelly L. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She worked hard to get the deal done."

Gina Y. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She was easy to get a hold of. She explained complicated details, so we could understand them. She was very friendly, which helped us in trusting her."

May B. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She was pretty direct and didn't waste time or words. She was very businesslike, yet very personable."

Rose L. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Her honesty."

Don S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She is knowledgeable, informative and willing to share her knowledge with the client."

Ann D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She is thorough and knowledgeable."

Lynette S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She was thorough, always available and very attentive. She was just really nice and friendly."

Annette S. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She kept in contact and let us know what was going on."

Karen M. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She gave me good advice."

Eileen D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She's a people person and easy to talk to. I don't feel like she's trying to profit from me."

Kristen W. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like her honesty, how she conducts business and she's very knowledgeable. I also like the way she handles her clients and everything else."

Janet D. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"She did a good job."

Carol M. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"She was easy-going and experienced."

Martha Q. Verified Lisa Blaylock - Coldwell Banker Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."