Lighthouse Electric

Lighthouse Electric: Average 9.7 out of 10 based on 41 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Dave M. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're friendly. Their willingness to help is genuine. They will come out at any hour to help me. I highly recommend them to my friends and my students."

Jim G. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think it would be the workmanship and the quality."

Annie H. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive, efficient, fast, and knowledgeable. They had really good suggestions for the design. I thought they handled the whole project very well."

Marvel B. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal hands on, it wasn't like I was talking to a brick wall. He adds a personal relationship to the conversation. That is what I liked best. It was kind of like talking to my best friend."

Jeanette D. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their level of customer service was excellent. They answered my questions. They arrived when they said they would. They were professional and reliable. I have recommended their service to several friends."

Kurt G. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of their work and the niceness of the personnel. They were very professional. They were there when they said they would be."

Jason R. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think what I liked best about them was their professionalism. When they came in there was no nonsense. They suggested one or two other options. In the end, it actually saved me money. From the beginning to the end they were very professional."

P. C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very personable. They paid attention to detail and performed in a timely manner."

Sandy P. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really good. They explained everything to me, and if they made a mistake, they fixed it right away. They also made good suggestions on changes."

Heath C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing."

Chris B. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and knowledgeable. They didn't try to get extra work without explaining everything."

N. S. C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They perform well. They are on time and they are clean."

W. S. M. N. C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got in, got the job done, and did whatever it took to get the job done. they're nice guys, and they do great work."

Jane R. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They let me know what was going on with the electrical situation. Too much electricity was going into the circuits, and they fixed it."

Terri N. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's extremely knowledgeable, talkative, and always on time. I've always enjoyed working with him."

Entegris. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very flexible, and responds quickly. I've been working with him for a few years."

W. G. C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their follow up and commitment to finishing the job."

Dave C. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that he was willing to work with me and meet my expectations."

O. F. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do."

W. V. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very responsive, and Alan uses a lot of creativity to find the best thing to do in the most economical way. The prices they charge were also very reasonable. He is very generous about spending extra time on the job contrary to other contractors I've worked with. Alan is a top-notch contractor."

Tom G. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The estimate they gave me was good, and they finished the work before the deadlines. They did a spectacular job."

Kareem A. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy that was here was very friendly and down to earth."

S. C. P. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their thoroughness and going the extra mile."

W. B. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He can handle any situation. That's why I use them all of the time."

W. V. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good sense of humor, they were on time, and they acted very professionally."

Randy T. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He got it done. He was the third person to come out and the only one who was able to fix the problem."

Kathy F. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their willingness to adapt, their punctuality, and their reliability."

Ron W. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they're going to do."

A. W. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest, and they did what they said they would do. They also got it done on time after jumping through a few hoops for me."

Tom G. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who came out was fantastic and extremely professional."

Michelle a. Verified Lighthouse Electric Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their timeliness, and they came out when they said they would. Also they had great follow up, and they left the place clean."

Rob J. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Flexibility."

Carlos A. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very accommodating and attentive to my needs, they did some extra things without charging me."

Phil M. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very professional and reliable. They do great work."

Joe C. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The thoroughness and completeness of their work."

S. N. A. K. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did the work right the first time. They also had a decent bid in comparison to others I got."

Ken D. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism."

G. R. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Alan was there at all different hours of the day, and he came through for us when we needed him."

Sandy P. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they were really good."

Joe C. Verified Lighthouse Electric Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the detail of the work he did in a timely fashion. I had very complicated electric work that needed to be done, and Alan was very specific in the detailed and particular in getting done right. The job was done professionally and in a timely manner. I was really happy with the work he did, and with the fact that he explained and answered anything I needed to know."

Cathy K. Verified Lighthouse Electric Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They said they would do the job, and they did it."

Lighthouse Electric

Company Philosophy

Map

Customer Satisfaction

Company Credentials

Customer Loyalty

Diamond Certified Qualification

Verbatim Survey Responses From Only Verified Customers

Company Capabilities Table

Survey Responses For

Lighthouse Electric