Diamond Certified Company Report

Lavish Theaters

Diamond Certified Company Report

Lavish Theaters

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 71 VERIFIED CUSTOMERS i

Mike M.

VERIFIED Lavish Theaters CUSTOMER

1 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They carry top-quality products, and they're kind of expensive, but if you want your stuff to work and sound great, you have to pay for it. It is as simple as that.

It's a wonderful store, and the service is great. They are very nice and knowledgeable. The owner seemed cool when we talked.

Steve H.

VERIFIED Lavish Theaters CUSTOMER

2 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They never try to sell you something. They only sell you what you want.

I like the owner. He is friendly, and he will take a whole lot of time with you.

Richard T.

VERIFIED Lavish Theaters CUSTOMER

3 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, and they take care of everything.

The salesmen are very friendly, and they know what they're talking about. They provide factual information and don't try to push any particular products. I'm not sure of his name, but the one guy whom I dealt with often seemed to really know what he was talking about. I trust his opinion.

Read All 71 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Lavish Theaters provides an array of electronic integration services for residential and commercial clients in Sonoma, Napa, Lake, Mendocino, Marin, and San Francisco Counties. The company’s primary focus is designing and installing home theaters, hi-fi stereo systems, and video surveillance and security systems for customers’ homes and businesses, but it also has the capabilities to install automated lighting control systems, motorized window shades and drapery, and more.

Owner Ryan Lyeth says Lavish Theaters’ versatile capabilities make it stand out in an industry that’s mostly known for specialization. “We have expert personnel with highly varied talents, including an in-house information technology division, a hi-fi audio division and highly experienced system programmers. Our diverse expertise allows us to handle all aspects of home and business automation, and our customers really appreciate that.”

Other services that Lavish Theaters offers include media distribution, networking, fiber optics, Wi-Fi, audio/video calibration and entryway systems. In addition, the company facilitates energy management by using real-time monitoring to assess customers’ usage patterns and improve the energy efficiency of their homes or businesses.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Lavish Theaters

COMPANY CONTACT
Service AREA

Sonoma County
Petaluma
Rohnert Park
Windsor
Santa Rosa
Healdsburg
Cloverdale
Sebastopol
Cotati
Guerneville

SERVICES PERFORMED

Home Theater & Electronic Systems
Home & Business Automation
Hi-Fi Audio, Media Distribution
Surveillance & Security Systems
Lighting Control & Shading Solutions

BRANDS Supported
  • Lutron

  • Apple

  • Sonos

  • Crestron

  • Elan

  • Arcam

  • ExacqVision

  • Savant

  • Tannoy

  • Trufig

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Lavish Theaters

Company Profile

Lavish Theaters provides an array of electronic integration services for residential and commercial clients in Sonoma, Napa, Lake, Mendocino, Marin, and San Francisco Counties. The company’s primary focus is designing and installing home theaters, hi-fi stereo systems, and video surveillance and security systems for customers’ homes and businesses, but it also has the capabilities to install automated lighting control systems, motorized window shades and drapery, and more.

Owner Ryan Lyeth says Lavish Theaters’ versatile capabilities make it stand out in an industry that’s mostly known for specialization. “We have expert personnel with highly varied talents, including an in-house information technology division, a hi-fi audio division and highly experienced system programmers. Our diverse expertise allows us to handle all aspects of home and business automation, and our customers really appreciate that.”

Other services that Lavish Theaters offers include media distribution, networking, fiber optics, Wi-Fi, audio/video calibration and entryway systems. In addition, the company facilitates energy management by using real-time monitoring to assess customers’ usage patterns and improve the energy efficiency of their homes or businesses.

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Company Philosophy

"Our goal is to provide custom technology solutions that make the electronic systems in our clients' homes and businesses safe, elegant, fun, and easy to use. Our team of world-class experts is committed to providing every customer with the highest quality products and services."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for home theater and automation companies that have earned the prestigious Diamond Certified award. For Lavish Theaters, the key to achieving and maintaining high levels of customer satisfaction is simple: provide products and services that are as functional as they are sophisticated. “Our goal is to make technology work for our customers,” says owner Ryan Lyeth. “We create state-of-the-art systems that actually make our clients’ lives easier, more comfortable and more enjoyable.

Lavish Theaters has been providing electronic integration services for residential and commercial clients in Sonoma, Napa, Lake, Mendocino, Marin, and San Francisco Counties since 1999. The company primarily focuses on designing and building home theaters, hi-fi stereo systems, and security and video surveillance systems for homes and businesses, but it also has the capabilities to install motorized window shades, automated lighting control systems and more.

Unlike less experienced home automation companies that have to limit their services because they lack the proper training or equipment, Lavish Theaters utilizes its wide-ranging skills to handle every aspect of its customers’ projects. “We’re truly a one-stop shop,” affirms Mr. Lyeth. “Our customers don’t have to purchase products independently or hire different companies to handle design and installation. We design and install all our systems, and we also provide comprehensive service and support after the fact.”

Another distinguishing attribute of Lavish Theaters is its performance-focused approach to every aspect of its work. “A lot of home theater companies are so focused on the automation aspect that they overlook product quality,” explains Mr. Lyeth. “In contrast, we place equal emphasis on performance and install top-of-the-line products in order to provide the best possible experiences.”

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Industry Info

While home automation is one of the fastest growing trends in modern technology, many people still have a limited knowledge as to what the “smart home” craze is all about. Fundamentally, home automation integrates all of a home’s electronic systems—from lighting and HVAC to security and audio/video—and gives the homeowner control of each from a single source (computer, smartphone, iPad). It may sound like an exercise in high-tech vanity to some, but home automation is far more than gadgetry for gadgetry’s sake.

In addition to improved functionality, automation significantly increases the convenience of life at home. By allowing homeowners to control various systems from a single remote source, automation makes maintaining a home as simple as pressing a button. Due to its characteristic ease, home automation can be particularly beneficial for elderly or disabled people who might otherwise require caregivers or institutional care.

Home automation can also improve safety by integrating control of your home security system, including door locks, burglar alarms and security cameras. In addition to letting you lock or unlock doors remotely (as well as check on your property while you’re out of town), automation can link your home security alarm to your smartphone and immediately alert you of an unexpected entry.

You can also improve your energy efficiency through home automation. Whether dimming the lights throughout your house, maintaining indoor temperatures or simultaneously adjusting several window shades, automation enables you to regulate your home’s total energy output from a single source, resulting in more efficient operation.

According to Ryan Lyeth, owner of Lavish Theaters in Hillsborough, the principal goal of home automation is to create an improved lifestyle for homeowners. “It’s not just the fact that you can control your window shades from your iPad; it’s about maximizing the functionality, safety and comfort of your home, as well as the quality of your life,” he says. “You don’t have to be a home systems expert or an iPad fanatic to enjoy the benefits of automation—it’s simple and easy.”

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Frequently Asked Questions

Q: Can you improve the quality of my audio system?

A: Absolutely. We have a complete hi-fi division, and we can provide high resolution audio that makes a huge difference in terms of performance.

Q: Do you work on small jobs?

A: We specialize in complete system solutions, but we don’t shy away from doing smaller jobs. We’re a service-oriented company, so whether you want us to install a home theater or simply wall-mount your new TV, we’re happy to help.

Q: Do you charge a minimum fee?

A: Yes, we require a two-hour minimum service charge.

Q: If I’m building a new house, when should I contact you?

A: It’s never too early to get us involved in the project, even if it’s just for consultation purposes. There are a lot of practical considerations involved in what we do, so the earlier you contact us, the better the final result is likely to be.

Q: Do you offer free consultations?

A: Yes. We never charge for the initial consultation.

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SELECTED PHOTOS FROM Lavish Theaters

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Craig Allison

Expert CONTRIBUTOR PROFILE
  • Craig Allison is Hi-Fi Expert at Lavish Theaters, a Diamond Certified company. He can be reached at (707) 433-9199 or by email.

Craig Allison: High Fidelity

By James Florence, Diamond Certified Resource Reporter

HEALDSBURG — Upon purchasing his first stereo system in 1966, a young Craig Allison found himself immersed in a scintillating new world of sound that would prove to be a seminal influence throughout his formative years. What he didn’t realize, however, is that his musical fixation would one day lead to a professional career. “I’ve always had a deep interest in music,” he says. “For a certain amount of time, hi-fi was my serious hobby, but that all changed in 1983 when I started working at Catania Sound, a high-end audio store of which I’d previously been a customer. Since then, I’ve successfully operated four high-end audio shops in the Sonoma County area.”

Today, as the hi-fi expert at Lavish Theaters, Craig still enjoys improving people’s lives through better listening. “Hi-fi is not selling refrigerators—while we’re ostensibly selling hard goods, what the customer gets out of it is a genuine metaphysical experience,” he explains. “The simple fact is, with today’s fast-paced, over-stimulating lifestyle, listening to high-quality, low-distortion music is one of the few non-pharmaceutical ways to relax the mind.”

Originally from Manhattan­, New York (he jokingly likens his adolescence to “West Side Story”), Craig migrated to the Bay Area in 1974 and today resides in Windsor with his wife, Patricia. After four decades in the Bay Area, he says he appreciates the distinctive aura that characterizes the region. “There’s a unique level of consciousness to be found in the Bay Area, and part of that comes from being tapped into such a tremendous legacy of music history.”

Besides living in an area steeped in musical heritage, Craig has his own roots in the professional music scene. “I spent three decades as the lead vocalist for a rhythm and blues outfit,” he explains. “While attending college, in order to earn credit for an American Music History class, a few classmates and I put together a group and did some tunes. Thirty years later, the Bourgeois Blues Band had opened for the likes of John Lee Hooker, Ray Charles, Etta James, Bo Diddley and Charlie Musselwhite.”

While now retired from stage performance, Craig continues to nurture his passion for music by playing recreationally. “Actually, I was recently asked to play with some people, so I’m kind of excited to keep that connection,” he says. In addition to enjoying music, Craig likes cooking (a talent he developed during his former career in food service); spending time with his wife; and playing with their three dogs, Keith (named after Rolling Stones guitarist Keith Richards), Cookie and Maury.

When asked about a personal philosophy, Craig says music is just as much a gift to be shared as something to individually enjoy. “I don’t believe we’re on this earth for any other reason than to love and be loved. In my case, helping others enhance and deepen their enjoyment of music is the best way to do that on a broad scale.”

Ask Me Anything!

Q: What’s your favorite band?
A: The Rolling Stones.

Q: If you could put together a supergroup, who would be in the band?
A: Definitely Keith Richards on guitar. Just for fun, I’ll say Keith Moon on drums. Bass has to be Willie Dixon. Tommy Flanagan on keyboards, and for vocals, let’s throw Howlin’ Wolf in there.

Q: If you were going to sing karaoke, what song would you choose?
A: “Goodnight, Irene.” It’s one of the oldest public domain folk songs, originally recorded by Lead Belly.

Q: What’s the best gift you’ve ever received?
A: My first dog, Mick.

Q: What was your first concert?
A: Soft Machine, the Chambers Brothers, Janis Joplin with Big Brother and the Holding Company, and Jimi Hendrix at the Singer Bowl in New York, 1967.

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Expert articles
  • The Resurgence of Vinyl LPs

    HEALDSBURG — Today, an increasing number of people are returning to a format of music listening that’s more than 50 years old: vinyl LPs. In an era where digital music is readily available, what could account for this movement toward a seemingly antiquated medium?

    Looking closer, it’s no surprise why people are rekindling their love for LPs. In addition to the palpable enjoyment of holding a record in one’s hands, the appeal of vinyl is largely in its sound. Compared to baseline digital audio formats such as MP3, vinyl records offer a clean, organic sound, representing a significant difference for those who truly want to listen to their music. Here’s a good way to think about it: moving from low-fidelity formats like MP3 to the clean, high-fidelity audio that vinyl offers is akin to moving from a diet of processed foods to one of fresh, organic cuisine.

    When it comes to vinyl, it’s important to understand that you get out of it what you put into it. Compared to digital formats, LP listening is a complicated affair that involves various working parts, interconnected components and even ongoing maintenance. One of the most crucial components for enjoying vinyl is the turntable: as the first link in the chain of a stereo system, it generates the raw information that enters the receiver and leaves the speakers. A common misconception is that speakers are the most important part of a stereo system, when in reality, speakers only do what they’re told.

    There’s nothing like the relationship you have with your records, from holding them to cleaning them to the simple act of dropping the needle into the groove. In an age of detachment, LPs enable you to become re-involved with your music on multiple levels, which can enhance your listening enjoyment and enrich your life.

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Expert video tip

Video: The Revival of Vinyl Records

Complete Video Transcription:

HEALDSBURG — Host, Sarah Rutan: There is a renewed interest in vinyl records and today we’re in Healdsburg with Diamond Certified Expert Contributor, Craig Allison of Lavish Theaters to learn more.

Diamond Certified Expert Contributor, Craig Allison: Today people are enjoying the source of music that we all began with over 50 years ago, and you probably know what I’m talking about. I’m talking about vinyl LPs, or what we simply used to call records.

Now, today everything from the numbers to the people who I talk to every day, we find there is an enormous resurgence in the interest in vinyl LPs. And the first thing we want to tell you today about that is that if you love vinyl, if you have a good collection, the most important part of your stereo system is actually your turntable, the very first link in the chain that generates all the information for everything else. So, that’s something that a lot of people don’t understand. They think it’s all up to the speaker. The speaker only does what it’s told.

Now, the reason people love vinyl is because of the sound. The sound is organic compared to baseline digital, such as MP3s that people bring on for background music. While they’ll never actually sit and listen to that, but as soon as they put on a record, it just says, oh, yeah, let’s sit down, let’s get into this. And it’s a factor that I’ve observed because I’ve been doing this for over three decades.

There’s nothing like the relationship you have with your records. You get to hold them. You get to clean them. You get to cherish them. And you get to handle your turntable. So, as this is also in an era of detachment, you’re getting re-involved with your music on every single level.

Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Lavish Theaters WEBSITE AND EXTERNAL FEED
  • Lavish Theaters SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Lavish Theaters
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 71 VERIFIED CUSTOMERS i
Lavish Theaters : Average 8.8 out of 10 based on 71 unique customer surveys of customer satisfaction.

Mike M.

VERIFIED Lavish Theaters CUSTOMER

1 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They carry top-quality products, and they're kind of expensive, but if you want your stuff to work and sound great, you have to pay for it. It is as simple as that.

It's a wonderful store, and the service is great. They are very nice and knowledgeable. The owner seemed cool when we talked.

Steve H.

VERIFIED Lavish Theaters CUSTOMER

2 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They never try to sell you something. They only sell you what you want.

I like the owner. He is friendly, and he will take a whole lot of time with you.

Richard T.

VERIFIED Lavish Theaters CUSTOMER

3 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, and they take care of everything.

The salesmen are very friendly, and they know what they're talking about. They provide factual information and don't try to push any particular products. I'm not sure of his name, but the one guy whom I dealt with often seemed to really know what he was talking about. I trust his opinion.

M.V.

VERIFIED Lavish Theaters CUSTOMER

4 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say their customer service is great. Whenever I call, they are on the ball and right on it. I never have to wait hours or days for anything.

They have a quick service.

W.O.W.

VERIFIED Lavish Theaters CUSTOMER

5 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're great.

I liked their quick response time.

Phil M.

VERIFIED Lavish Theaters CUSTOMER

6 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I used their computer services. I can't remember his name, but the technician was very personable, very knowledgeable, and very quick with the work.

I liked that the guy who helped me fixed my problems.

John T.

VERIFIED Lavish Theaters CUSTOMER

7 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

Use them.

I liked that the service was friendly, and they carry great products.

George G.

VERIFIED Lavish Theaters CUSTOMER

8 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional and very knowledgeable

They get the job done the first time.

Ralf H.

VERIFIED Lavish Theaters CUSTOMER

9 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

Just outstanding service, and the guy who came by the house did everything I needed. The technician was very good.

The service they provided, they knew what they were doing, and they took care of everything.

Linda C.

VERIFIED Lavish Theaters CUSTOMER

10 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are local, trustworthy, and they do what they say on time.

They are local. I can walk in, bring it to them, and they will take care of it right away.

John M.

VERIFIED Lavish Theaters CUSTOMER

11 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They strive to do the best.

They provide up-to-date technology and technical support. They're good, and they follow up.

Kris B.

VERIFIED Lavish Theaters CUSTOMER

12 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very knowledgeable. I didn't feel that they were fixated on making a sale, rather that they wanted to be sure I was outfitted with a product to suit my needs. They really had my best interest in mind, which was wonderful.

I liked their transparency in explaining each type of product, and it was clear to me that they were not just interested in the sale, but in finding the best product for me. That was a really nice thing about working with them.

Doug W.

VERIFIED Lavish Theaters CUSTOMER

13 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very knowledgeable about installation of wiring and speakers.

They were knowledgeable, and they gave me some good pointers.

Terry K.

VERIFIED Lavish Theaters CUSTOMER

14 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

If they are interested in a 2-channel stereo, they should see Craig Allison.

Craig Allison, I can take his word for the equipment that he sells.

Jeanette P.

VERIFIED Lavish Theaters CUSTOMER

15 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very thorough and detail-oriented.

I guess I liked that they had a lot of follow-through.

H.L.M.

VERIFIED Lavish Theaters CUSTOMER

16 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they have great follow-through and provide really wonderful hospitality.

They have really great communication. During the time our work was done, they had a lot of projects going on, but they kept us informed of when they were coming and the progress. They were really wonderful.

J.R.W.

VERIFIED Lavish Theaters CUSTOMER

17 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very prompt to respond to my problems and issues. They helped me get to a lower level that I needed to have in order to understand the system.

Pretty much that they were willing to help me and walk me through everything, everything has been pretty good.

M.B.V.H.

VERIFIED Lavish Theaters CUSTOMER

18 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're great.

I like their promptness. They're doing a great job.

N.F.

VERIFIED Lavish Theaters CUSTOMER

19 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are quick to respond, and they have good follow-up.

They are easy to contact. They're great.

R.C.

VERIFIED Lavish Theaters CUSTOMER

20 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very competent, professional, and well-organized.

I worked with them as a general contractor, and I was impressed with their level of understanding of the client's needs and with servicing those needs. It was good all around.

Read All 71 Survey Responses at Ratings View