DIAMOND CERTIFIED COMPANY REPORT
Lara's Concrete, Inc.
Lara’s Concrete, Inc. is a concrete construction firm that serves residential and commercial clients in Alameda, Contra Costa, Marin and Solano Counties. The company can handle a variety of concrete building projects, including pool decks, patios and balconies, driveways, foundations, walkways, retaining walls and more. Additional services include concrete grinding and maintenance, concrete and new concrete resealing, and demolition.
Owner Luis Lara has been working in the construction industry for three decades. He established Lara’s Concrete in 1990 to lend his years of expertise to homeowners, architects, designers and contractors looking for exceptional concrete work. “When concrete is done correctly, it’s durable and can create many attractive looks,” says Mr. Lara. “We know the technology, have the right equipment and employ people who are committed to more than just passing quality.”
Lara’s Concrete’s foremen have decades of experience handling construction projects and taking care of customers. They’re also trained to ensure all commercial work complies with standards set forth by the Americans with Disabilities Act. The company’s crews can handle every phase of concrete construction, from designing to forming and pouring to finishing.
Company Philosophy
“Referrals are our main source of work, so we make sure we always leave our customers satisfied and provide them with superior service. We’re driven to never settle for less, from how we treat our customers to how we approach every job. We give our personal attention to every project to ensure we provide the finest concrete installations possible.”
Serving all of Alameda, Marin, Contra Costa, Solano counties including Oakland, San Rafael, Concord and Vallejo.
Commercial & Residential
Pool Decks
Patios
Driveways
Concrete Grinding & Maintenance
Re-Seal Existing Concrete and New Concrete
Foundations
Walkways
Retaining Walls
Drains and more
Findings based on statistically reliable research from 106 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
96%
n = 106
Diamond Certified Qualification
Based on 106 customer surveys, we declare
Lara's Concrete, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1236
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
C.D.I. Verified Customer Name
"They did what they said they were going to do."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Lara's Concrete, Inc.
(925) 567-3935
(510) 859-3910
(415) 742-1923
7078798928
(925) 709-1937 fax
(510) 859-3910
(415) 742-1923
7078798928
(925) 709-1937 fax
DCID9253720158
DCID4152890922
Mon – Fri: 8am – 4:30pm
Serving all of Alameda, Marin, Contra Costa, Solano counties including Oakland, San Rafael, Concord and Vallejo.
28
599673
Liability Insurance, Worker's Compensation
Maria Garcia, Office Manager
Photo & Video Gallery
Lara's Concrete, Inc.
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Survey Responses For
Lara's Concrete, Inc.
Lara's Concrete, Inc.: based on 106 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
C.D.I. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do."
D.D.A.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work and their promptness in getting it done."
T.C.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality work."
A.L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very easy to work with and clean. They came early. It was 114 degrees when they were out there doing it. There was no slacking and no complaints. I added on extras here and there, but they never complained. They even helped me make payment arrangements. Also, I think they are Diamond Certified."
Sylvia M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. They did a whole double car driveway and sidewalk. The neighbors have commented on how nice it is. The office was easy to deal with. The job was excellent. I am just so pleased, which is rare with this type of business. The whole experience went well."
Gary O. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work is good. I like the fact that they bring their own 'port-a-potty.' They don't have radios. It's nice to not have them blasting the radio. I don't even call anyone else for quotes. When I want work done, I just call them."
Jennifer H. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough. We had some issues with the city, but they helped us to work through them."
Catherine C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He came when he said he was going to."
John W. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came, did the job and left."
Kevin M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and they did a good job."
Marshall B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Pretty much everything was satisfactory. Nothing in particular stood out. It was all good."
Peter G. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, from Luis' personality to the professionalism of the employees."
Ruth D. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They followed through with their quote and stood behind their product. I had a problem after the fact, but they came out the same day and took care of it."
Thomas T. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a nice job. They were very efficient and on time. The price was fair."
A.B.T. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They pay attention to detail, they can do complicated work, and they have really good crews."
Bill H. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do the work very well, and they do it on schedule. It is well done all the way through."
B.C.P. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough."
Peggy S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professional service."
C.L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness and quality of work."
Charles M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were there when they were supposed to be, they got it done, and they cleaned up after themselves."
Roberto. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of work done."
Christine L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and reliable. They did exactly what they promised, and they tried to have reasonable pricing. I was pretty much happy with everything."
C.L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner was very punctual and consistent."
C.R. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's got a good attitude. He's upfront with people, and he's got good customer rapport."
C.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We can depend on them."
Dave M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast and friendly service."
Donna M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just did a good job."
Douglas G. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"How quickly they got it done and how easy they were to work with."
Faye N. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they were here everyday."
Frank N. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the service that I received."
Gale P. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they responded to my initial requests and the information they put forth regarding the job. I liked the way the work crews handled themselves and the quality of work."
George B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work. I've used than more than one time."
Grant L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work is beautiful."
J.J.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very neat and clean after they were done, and the finished product looked great."
Jeff B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional."
Jeff N. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work and how they respond to any questions that I have."
Jim K. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient, and they did quality work."
Kevin D. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Luis had integrity, Fernando was very dedicated to his work, and they were both punctual."
Kevin P. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices were good, they were timely, and the workers were great."
Louis M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked them a lot. They were very accommodating. We didn't like an item we chose, and they graciously fixed it for us. They were clean, prompt, and good to work with. They got in and out and did what they were supposed to do."
M.E.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were reliable and did good work."
Maria M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price and the job, as it was well done."
William B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"She was very friendly. When I had problem, they fixed it."
Jeane B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very neat and reliable."
Natsuko M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, and they delivered on their promises."
Patricia H. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job, and they did it when they said they would."
P.A. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always on time, they stick to their estimate, their people leave the place immaculate, they are courteous, and they go above and beyond."
P.S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt service and quality of work."
R.V.M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned up everyday. They even brought their own porta-potty with them."
Patricia K. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, and the prices were reasonable."
Richard S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here every day until the job was done."
Robert B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, they did what they said they were going to do. They did much more than they were expected to do. I supervised them, and their work was excellent."
S.P.M.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional, capable, and cooperative."
Sheila V. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they got down to work."
Stephen B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they said they were going to come."
Terry H. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work, and the price is very nice."
Mr. G. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality was very good, and they were very responsive."
Tim B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They go over the original specifications."
Vern B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really knew what they were doing."
E.B.H.A. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work."
Garrat S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time. They left the work area very neat. They were fun to have around. There was a problem with the subcontractor, but Lara's fixed it."
Michelle M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional in laying the concrete."
Steve C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Mr. Lara's ability to get things done when he said he was going to. He stands behind his work."
A.S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're responsive, efficient, and competitive."
Jeff B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were organized, and they got the job done quickly."
E.A.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've worked with them for a long time. They're nice people."
Eva W. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was just easy."
F.B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their ability to get the job done."
George W. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they will do."
Jerry P. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the owner and the way he worked."
Julliana T. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did good work."
Jordan C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I spent a lot of time with the workers. They were all Hispanic, and they all took pride in their work."
Art L. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, and they get the job done right."
Elizabeth C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and did a good job."
Lucia M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were punctual, thorough, and they did a great job."
Mike J. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast and thorough."
Michelle U. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was great."
Robert M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the personal service and understanding of the people that did the work."
J.P.S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It looks beautiful, and I am satisfied as long as it stays that way."
Mr. B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just thought they were very efficient, on time, and they had good people working there."
K.K.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We have a good working relationship with them."
M.E.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable."
Andy B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness."
Kim K. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They sent out a couple of different crews. The first crew was great. They were conscientious, detail oriented and pleasant. Even the kids liked them."
A.L.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work, and they seem pretty responsive."
Bob M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They answered and returned my phone calls."
Bob W. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they did what they said they were going to do, and they did it on time. They were also very clean."
C.D.A.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They stood by their work, they did a nice job, and they did what had to be done."
David B. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good to work with, and they did a good quality job. They cleaned up everything."
D.D.A.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do quality work, and they stand behind it."
D.D. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would say their efficiency."
J.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work was very good. They also responded in a timely fashion."
John S. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have done other work for us."
L.E.I. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication was good."
Ray N. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to know their concrete very well."
Michael O. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to deal and communicate with."
R.C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done when they said they would, and they were on time. They also seemed to be good at coming back and redoing something if wasn't quite done right."
S.B.R. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like working with the owner."
April O. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the quality of the finished product."
Erin N. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The price was decent."
Joyce C. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work."
Gary M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are big enough to get it done fast."
P.M. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were willing to work it out in the end."
John G. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the guys that actually did the work. They tried to get it right."
Ramona V. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They did a good job as far as putting the concrete in."
Steven A. Verified Lara's Concrete, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing."
