Kuehne Construction & Services, Inc.

Kuehne Construction & Services, Inc.: Average 9 out of 10 based on 101 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say they are going to do, when they say they are going to do it and for the price they say. They communicate and execute well."

A.P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always on time, and they usually have enough knowledge to handle whatever we need. We use them all the time."

A.C.S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just the fact that they go the extra mile to be sure the customer is satisfied, the owner shows up and walks the job with you. It doesn't matter how big or how small the job is. They don't get hung up on change orders. They are not in it to nickel and dime you. They are looking to build a long term relationship."

C.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give them an 11. There hasn't been a job I've thrown at them that they haven't been able to do. They have a job solution for every project. He's efficient, customer service oriented, and provides due diligence. They are nice and tidy, putting down plastic so they don't destroy the carpet and covering up cubicles. They clean up at the end of the day. They communicate everything so I know what the schedule is and what to expect. They are very competitively priced. They have beaten everyone else. He comes in on time and under budget, and there are no change orders. He is very straight-up and honest. He's not looking to make a killing on one job, but for steady business. He does things right. It's the old fashioned way of doing business that you just don't find anymore."

C.B.R.E. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Conoway is very personable. He handles everything on a personal level. It's not something mechanical. It's like he's part of our family or part of our group."

C.P.A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and the people they have working for them, they are very customer service oriented and very responsive. Any issues that have been unforeseen that have come up, from small to large, they've worked with us on. During remodels and upgrades, we have had very few change orders, which is phenomenal for a construction company. I recommend them all the time."

E.O.M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are personable."

L.G. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There are two sides to it. They get things done on time, and there are not a lot of change orders. Their bids are reasonable. The quality has stood up over the years. They are very responsive. When I ask for bids, I get them quickly. They are very flexible and very polite. We enjoy having them around."

M.B.H.M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They've been in business for a long time, and they have a good reputation in the area. Their work ethics are amazing. I have the utmost respect for their work. All of the feedback I've gotten from board members has been positive."

M.F.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very customer oriented. They are there when they say they will be. They do good quality work. I have used them in the past and have always been satisfied. They are actually very good contractors."

S.T.G. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think it is their personalized attention, they listen, and they are quick to respond. They are very accommodating and polite. When they come into the office, they are very professional and sensitive to disrupting the staff. They are quiet, they do the job, and they don't linger. We call them for everything. We love Vince. He is our guy. They are efficient, and they suggest ways to save money. They even come out on weekends when we need them."

Ann C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were just easy to deal with and responsive. Once the door was ready, the installation was smooth. They worked really hard to get everything perfect."

Audrey S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very personable, always there when you need them, and they took care of everything."

Jackson J. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He lays out his work efficiently and finishes what he's started."

Manuel S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. It was very good. They are nice people. I know they do a good job. They are professional."

Mike M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use him for everything. I make one phone call, and he takes care of it all. Everything works so well."

Neil L. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a very good experience with them. They were very straightforward, and their quality was great. Whether it was designing a whole new place or hammering a nail, they wre there for me. They met their timeline too."

Richard T. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give them a positive reference. They do excellent work."

Steve S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There are so many things. They are a very good company, but the main thing is that they care about the customer."

H.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All of the guys who come out are well mannered and very considerate. They are not like some places where they swear and blow smoke in our faces. They do a good job."

L.P.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt and have a good follow-up. They answer my questions. All of the technicians are very helpful."

S.C.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, friendly, and very helpful. They answered any questions that I had. They did a pretty awesome job."

Mr. B. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out and did our heating was honest and efficient."

Dave G. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The prompt service and attention, when I made a call, I got an immediate response back. I had someone in my home within two hours. They kept me apprised with what was happening."

Emilio L. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed the job to my satisfaction. It was a very difficult job, but they kept going and got it done."

Evelyn V. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept to their word in terms of when they would arrive. They were very polite, clean, and efficient. I felt they treated me fairly."

Gretchen S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. They seemed professional, efficient, knowledgeable, and clean. They did a good job. They did what they said they would do."

Shirley S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, awesome, and on time. They did exactly what was needed to get the job done. I was very satisfied with them. I highly recommend them. "

Scott W. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician was knowledgeable, friendly, and had great communication skills. I was very satisfied. He did an excellent job."

Irving S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Charlsie M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attitude and the fact that they care about the customer and their concerns, they also follow up. I was very impressed from the first moment of contact. Their office personnel handled my questions very well. Daniel went above and beyond to get the job done. "

Alberto G. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very happy with them because they got the job done in the time frame that we needed. Gary was very communicative and self-managing. He didn't just come to me with the problem, he came with the problem and the solution. They were very reasonable. We will use them again in the near future. "

James K. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are great guys. I like their overall customer service. "

A. P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Audrey S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the rapport that we had with Conoway. He was sort of our liaison dealing with the company. As far as Kuehne Construction is concerned, I would definitely recommend them."

B. P. A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were very responsive."

C. A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a great job."

E. C. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were very pleased with his work. The communication was great and they were always there for us. I don"

H. P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good communication"

J. A. X. T. R. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a great attitude about the work."

Kathy A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their timing, response and professionalism in completing the job"

L. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive."

Steve S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

T. M. G. P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way that they see the job through from beginning to end."

E. O. P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for ten years."

A.R.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of their customers. "

A.P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything "

Audrey S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When we call, they always call back. They didn't put pressure on us and worked well with us. They had somebody who coordinated everything which made it much easier."

C.O.P.A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a good working relationship with them. They helped us save money and really worked with us. They were accommodating."

H.P.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. "

Jon M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their sales people, staff, knowledge and performance "

L.P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service and the follow-up "

Irving S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their good communication, honesty and they did what they said they would do. "

S.B.D. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they're great. "

T.P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were pro-active and easy to deal with. The quality of their work was excellent. "

A.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fact that they realized we were an ongoing business and that our employees were working, they were extremely respectful and aware. They met their deadlines and their budget. They were very good."

J.T. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very involved in fully understanding the job requirements, even more so than other contractors."

R.P.M.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I was actually very pleased with them. I thought they did a fine job."

B.K. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer oriented, quality work, and pricing"

P.F. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their adaptability"

Jay G. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, they knew what they were doing, and they completed the job faster than they estimated."

Kathy Z. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who came out was the same guy that they sent out before. He was familiar with our system. He was prompt, knowledgeable, and clean."

Yuchi W. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the guy who does the inspections."

K.C.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Promptness, quality, everything really"

E.K.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had a scheduling problem, but somehow they were able to meet the deadline."

Barbara A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was a pleasant experience working and talking with them. They communicated well and they were able to fix things in a timely manner."

I. H. C. S. C. V. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Our project manager, Conoway, was very responsive."

J. L. L. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The timeliness and cleanliness of their work"

M. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did what they said they would do."

A.S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought their proposal was very thorough. "

H.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The person who came out was very informative and thorough. "

Stephanie M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest, friendly and I liked that they communicated with us about the schedule. "

Jone L. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their follow-up and customer service "

L.G.L.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good and knowledgeable people. "

M.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They responded very quickly. "

V.R.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very competent, friendly and the job was well-done. "

F.S.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work was done well, and they did the completion of the work within the timeline. It was a pretty good experience."

N.T.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really like the technicians. Brad, Dave, and Mark are all very personable."

Andrew M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. They actually did more than they were contracted to do."

Randy M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guys who came were very personable. They answered all of my questions. They also explained what they were doing and why they were doing it differently than how it was done before. "

Richard D. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was okay. They did it quickly."

Sarah I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, inexpensive, and available 24/7."

Tracy H. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were here on time, they did what they said they would do, and they didn't charge extra."

D. V. K. I. S. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their response time"

K. P. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the service that they provided. They were very responsive."

M. D. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"In the beginning, they had a great response and great prices."

A.A.S.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personalized attention and attention to detail "

B.O.P.A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their timeliness in responding "

F.E. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with and their schedule fit well with ours when we needed them. "

T.D.I. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were professional and efficient. I had no issues with them. "

V.F.M.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"The availability of the project manager whenever I called "

Jeff T. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like the final product. It works."

Kuimeuy W. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their availability, they were able to schedule an appointment quickly."

L. G. L. C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and they did a great job."

M.F.A. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get along with and the price was okay. They're also close by and their service has been consistent. "

Joan T. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I liked the product and Gary, the technician. He came out and rescued the situation. I would only use them again if Gary was doing the work. "

Ardian Verified Kuehne Construction & Services, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Initially, they promptly followed up. "

L.C. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They were very nice. "

Catherine L. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were nice people. Their intentions were good. We encountered a lot of hurdles along the way. In the end, they assigned someone to stay on top of things. She would call and communicate with us. She kept a close eye on things. "

Dong M. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I really can't think of anything."

Sekari V. Verified Kuehne Construction & Services, Inc. Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:"It was a routine job. Nothing really stood out. "

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